52 results for Data Governance Analyst in Malvern, PA

Sr. Client Data Analyst We are offering a contract to permanent employment opportunity for a Sr. Client Data Analyst in Newark, Delaware. In this role, you will be responsible for driving data quality improvements, developing and implementing data analyses, and assisting in data-related technical issues. Responsibilities: • Act as a Subject Matter Expert to validate data and challenge its quality • Develop pipelines and processes to import complex data sets into a cloud environment • Use algorithms to transform and analyze data into actionable insights • Identify, design, and implement process improvements for faster repeatable reporting • Develop checks for data staging and loading • Acquire data from various sources and reload updated data into databases • Participate in central data cleansing activities to accelerate data quality remediation • Attend meetings with data governance groups and Subject Matter Experts from various departments • Participate in data quality improvement initiatives and projects.

Sr. Client Data Analyst We are extending an opportunity for a Sr. Client Data Analyst to join our team based in Newark, Delaware. In this role, you will be responsible for validating data, driving improvements through detailed data analysis, and contributing to our Data Governance team's goal of enhancing data quality, expediting anomaly detection, and improving data quality at the source. Responsibilities: • Utilize your expertise as a Subject Matter Expert to validate and analyze data, challenging the quality of data and driving improvements. • Develop and implement processes to import large, complex data sets into a cloud (Snowflake) environment. • Create algorithms to transform, analyze, and compare data to generate actionable insights. • Identify and design process improvements for more efficient, repeatable reporting processes. • Develop and implement data analyses, data collection systems, and other strategies that optimize statistical efficiency and quality. • Perform checks for staging and loading data, ensuring accuracy and efficiency. • Handle data-related technical issues, providing solutions and maintaining smooth operations. • Acquire data from various sources and reload updated data into databases, ensuring data is current and accurate. • Participate in central data cleansing activities to accelerate data quality remediation. • Contribute to data quality improvement initiatives and projects, collaborating with various data governance groups and Subject Matter Experts. • Utilize tools such as SQL, SnowFlake, Alteryx, Tableau for data management, reporting, and querying.

Marketing Data Manager We are offering a long term contract employment opportunity for a Marketing Data Manager to join our team remotely. This role is based in King of Prussia, Pennsylvania, United States. As a Marketing Data Manager, you will be responsible for leading data management and functional data stewardship. You will support stakeholders, collaborate on data integration and enrichment projects, and manage the quality of data utilized for marketing effectiveness. Responsibilities: • Collaborate with stakeholders across the business, including data analysts, data scientists, and data engineers, to meet evolving data requirements and ensure access to quality data. • Manage global data standards and processes, ensuring the availability of standard, quality Marketing data for users. • Support the execution of contact discovery efforts, list management, and campaign segmentation requests for our global marketing initiatives. • Work closely with the customer acquisition, digital marketing teams, and business/segment marketers to build targeted segments, evaluate audience-sizing criteria, and append contacts regularly. • Build an annual roadmap to support data cleansing, enrichment, and acquisition efforts, ensuring a healthy and compliant database. • Actively participate in data integration and enrichment projects, improving the quality and impact of data within the organization. • Critically analyze business requirements and strategize on acquiring necessary data elements to fulfill them. • Monitor and manage the quality of data, ensuring it is fit for purpose. • Utilize your skills in Sales, Documentation, Reporting, Microsoft Excel, Marketing, Training, Operations, Procedures, Policy, Analytics, Quality, Review, Database, Human Resources (HR) Administration, Presentations, Collection Processes, Practices, Metric Reporting, SQL, Stakeholders, Integration, Monitoring Tool, and Campaign Planning.

Credit Analyst We are in search of a Credit Analyst to join our team located in Hatfield, Pennsylvania, operating within the Healthcare/NHS industry. In this role, you will be tasked with managing customer accounts, processing credit applications, and ensuring the accuracy of customer records. You will be instrumental in optimizing our financial transactions and systems. Responsibilities: • Manage and monitor customer accounts, ensuring accurate invoicing. • Establish, monitor, and adjust customer credit limits as necessary. • Follow up with customers with overdue balances, and recommend collection candidates. • Provide administrative support to ensure current, accurate records for effective business decision making. • Perform reconciliation of payments and customer accounts, communicating any discrepancies to the management team. • Maintain up-to-date accounts receivable records, including credits, collections, uncollectible amounts, and miscellaneous differences. • Contact clients via phone, email, and mail for account collection purposes. • Assist in improving the accounts receivable process by identifying potential areas for performance enhancement. • Execute daily cash management and application tasks, including recording bank deposits, updating and distributing cash receipt logs, and posting cash to the accounts receivable sub-ledger and applicable customer invoice. • Utilize skills in 3M, CRM, Data Processing, IBM AS/400, JD Edwards EnterpriseOne, Collection Processes, Credit, Credit Application, Credit Limit, and Credit Reports to perform job duties.

HRIS Analyst Thriving healthcare company is looking to hire a HRIS Analyst with proven experience. As the HIRS Analyst, you will be responsible for managing and maintaining the organization’s HR systems, ensuring accurate data management, reporting, and system functionality. How you will make an impact<ul><li>Administer HRIS platforms, ensuring data stability and accuracy.</li><li>Troubleshoot and remediate system issues, involving IT or vendors when necessary.</li><li>Oversee and manage employee data within the HRIS.</li><li>Generate and analyze standard and custom reports for HR and leadership.</li><li>Develop dashboards to monitor key HR metrics such as turnover, headcount, and performance.</li><li>Collaborate with HR and business leaders to identify and implement HRIS process improvements.</li><li>Ensure system settings and roles are configured to maintain security and compliance with company policies. </li><li>Stay informed on HR technology trends and best practices to optimize systems for business needs.</li><li>Provide training and support for HRIS users.</li></ul>

Help Desk Analyst We are offering a long term contract employment opportunity for a Help Desk Analyst in Wilmington, Delaware. In this role, you will be assisting with device support, managing accounts, and providing excellent customer service in the tech industry. This is an on-site position where you'll utilize your skills in Android Development, Cisco Technologies, Citrix Technologies, and more. Responsibilities: • Provide efficient support for various devices including Android, Mac, and Apple Devices • Utilize Microsoft and Excel for account management and data processing • Handle account creation and removal in a timely and accurate manner • Apply knowledge of Cisco and Citrix Technologies to troubleshoot and resolve issues • Ensure proper configuration management and deployment of computer hardware • Use Active Directory for account management and access control • Assist with Windows 10 issues and provide necessary updates • Maintain accurate customer records and respond to customer inquiries promptly • Monitor customer accounts and take appropriate action when needed.

Business Analyst IV (Contractor) We are in search of a dedicated Business Analyst IV (Contractor) to join our team based in Philadelphia, Pennsylvania. As a Business Analyst IV (Contractor), your primary role will be to create and manage documentation for various project stages, design processes, and define business requirements. You will be working on both single and multiple projects, creating new processes for product launches, and supporting ongoing roadmap items. Resource will be responsible to document artifacts that will be used for various stages of a project's life-cycle. Documentation supporting process design and business requirements will be a large portion of the role. Effort may be within a single project or across multiple projects. Create new process for new product launch and support in flight road map items Voice Products. Partner with product owners to identify document business and system requirements and processes for new product launches.- Serve as product process and system Subject Matter Expert.- Align with Order Management Tech Ops and Care implementation stakeholders to ensure product process and system requirements are aligned with business objectives and customer experience goals.- Own business requirements gathering and development for new product deployment- Support reviews of business process requirements and test plans to help clarify objectives during system development- Interface with business partners and stakeholders to drive and execute change management- Support system deployment by gathering/documenting/sharing user feedback- Document and communicate business requirements and process flows- Develop operation focused detailed process features and user stories- Participate in Joint Application Development JAD sessions with System Engineering SE resources- Review Business Requirements with Key Stakeholders and Project Managers to ensure that a Project scope and core request is fulfilling what the stakeholders have requested- Prepare status updates and communicate issues to leadership as needed- Includes analysis of business and user needs documentation of requirements and support of translation into proper system requirements specifications- Recommends course of action related to process and system impacts that may negatively affect internal or external customer experience- Based on stakeholder feedback finalize Business Requirements and update Process Flows to incorporate changes made to the standard Business Procedures- Supports the testing team and business users in validating that the programs meet the requirements- Consistent exercise of independent judgment and discretion in matters of significance- Regular consistent and punctual attendance- Must be able to work nights and weekends variable schedules as necessary- Other duties and responsibilities as assigned

Quality Assurance Analyst We are in need of a Quality Assurance Analyst to join our team in the insurance industry located in Central, New Jersey. As a Quality Assurance Analyst, you will play a crucial role in ensuring the integrity and quality of our systems and processes. This position involves leading quality assurance initiatives, designing and executing test cases, developing automated test scripts, and validating data accuracy. Responsibilities:• Lead quality assurance initiatives for Property & Casualty insurance projects, ensuring compliance with quality standards.• Team up with cross-functional groups, including developers, business analysts, and product owners, to establish testing strategies.• Design, document, and execute extensive test cases derived from business requirements and technical specifications.• Keep detailed records of test cases, test outcomes, and defect tracking.• Conduct hands-on tests, including functional, regression, integration, and user acceptance testing.• Develop and maintain automated test scripts to enhance testing efficiency and coverage.• Leverage coding skills to customize and enhance testing frameworks as necessary.• Write and execute SQL queries to validate data integrity and accuracy.• Analyze and troubleshoot data discrepancies between systems.

Desktop Support Analyst We are offering a long-term contract employment opportunity for a Desktop Support Analyst in Philadelphia, Pennsylvania. This role is crucial within our team, with the main function being to assist with a Windows 11 Migration. The Desktop Support Analyst will be responsible for tasks including assisting with computer breakdowns and installations, intake calls for IT issues, and providing hands-on assistance carrying equipment to various locations in the building. Responsibilities: • Oversee the migration to Windows 11 across the organization • Handle IT-related queries and issues via intake calls • Assist in the breakdown and installation of computer systems • Provide physical assistance in moving equipment around the premises • Apply skills in Android Development, Cisco Technologies, Citrix Technologies, and Computer Hardware • Utilize knowledge of Dell Technologies and Active Directory to maintain and troubleshoot systems • Manage and support Apple Devices within the organization • Implement Backup Technologies for data protection and recovery • Perform Configuration Management to ensure system stability and efficiency.

Financial Analyst We are offering a contract employment opportunity for a Financial Analyst in Allentown, Pennsylvania. This role involves working within the government sector where you'll engage in various finance-related tasks, from handling defense program contracts to performing daily accounting processes. Responsibilities:• Engage actively with customers regarding purchase orders, sales billing, order adjustments, and subcontractor invoice verifications• Coordinate and reconcile parts shipments/receipts directly with customers for verification and acceptance• Manage time reporting by ensuring data accuracy, generating reports, and reviewing them with customers• Facilitate the generation of monthly management and sustainment fees and understand foreign currency exchange rates• Prepare monthly files for Canadian sales tax reporting and filing• Post all vehicle and aftermarket sales for the legal entity following established procedures• Perform daily accounting processes such as Account Payables and Account Receivables in compliance with financial policies and legal requirements• Assist with weekly cash disbursements and cash reconciliations of specific accounts• Carry out analysis and reconciliation of general ledger accounts.

Desktop Support Analyst We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls. Responsibilities: • Deliver both remote and deskside support to staff, addressing software, hardware, and network problems. • Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals. • Take charge of managing user accounts and controlling access in Active Directory and O365. • Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools. • Document all troubleshooting steps and IT procedures for future reference within the team. • Collaborate effectively with other members of the IT team to escalate and resolve complex issues. • Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.

Product Manager We are offering a long-term contract employment opportunity for a Product Manager in the Waste, Refuse & Environmental Waste Management industry based in KING OF PRUSSIA, Pennsylvania, United States. As a Product Manager, you will be working closely with Android Development, Artificial Intelligence (AI), Atlassian Jira, and other cloud technologies. Responsibilities: • Lead the development and execution of new product strategies in alignment with business goals • Collaborate with cross-functional teams to ensure product requirements are met • Adopt and implement Agile Scrum methodologies for efficient project management • Utilize Atlassian Jira for effective bug tracking and backlog grooming • Harness Artificial Intelligence (AI) techniques to enhance product features and user experience • Oversee Android Development processes to ensure the delivery of high-quality products • Conduct AB Testing to evaluate product performance and make necessary improvements • Leverage Cloud Technologies to optimize product performance and scalability • Foster effective communication within the team to ensure alignment and productivity • Stay updated with the latest industry trends to keep the product relevant and competitive.

Sr. Financial Analyst The Senior Financial Analyst of Business Plan and Special Reporting will be responsible for the overall direction and completion of the Business Plan Process. Will plan, direct, and coordinate activities of Business Plan to ensure that milestones are accomplished within the prescribed time frame and funding parameters. This position will also be responsible for the completion of certain monthly/quarterly/yearly analysis and reporting packages which will be completed and presented to the Manager of Financial Planning & Analysis (FP& A) for final approval. Examples of reports may include: monthly internal P& L summary reports, quarterly and yearly tax summaries, external partner reporting, management reporting, capital forecasts, and overhead cost control reports. MAJOR RESPONSIBILITIES Annual Business Plan- This position is the primary point of contact for the annual business plan process, encompassing all 800+ field locations and 150+ corporate departments of a multi-billion dollar business- Responsible for the coordination and communication of the steps required for the completion of the business plan process. Major milestones are:- Working with Field Finance and other stakeholders to identify process improvement opportunities and coordinating with MIS to ensure those changes meet user requirements with minimal disruption to the process- Delivery of multiple training sessions to the field and corporate locations personnel on the Business Plan model- While locations are entering plans in October, responding quickly to questions, and resolving any issues in coordination with MIS and other parties- Accurate and timely upload and validation of all Business plan revenue and cost information to match the financial targets set by senior management Reporting- As deemed necessary by the Manager of FP& A, this position will be responsible for both recurring reporting and ad-hoc project requests- Update slides for monthly package for senior leadership and the board, and generate packet of backup reporting for use by the CFO and President Operational Analysis- This position will be required to collaborate with the Manager of FP& A to explore and execute upon opportunities to streamline processes and/or develop analysis methodologies which help to better explain historical results and ultimately improve forecasting accuracy.- Other projects as assigned by the manager .

Project Manager/Sr. Consultant We are in search of a Project Manager/Sr. Consultant with a strong background in the P& C insurance industry. The role is based in Princeton, New Jersey, and will involve managing various projects requiring skills in SQL, Atlassian Jira, Cisco Technologies, Cloud Technologies, CRM, and Database management among others. Responsibilities: • Manage and oversee various projects within the P& C insurance industry • Utilize SQL and other relevant software for data management and analysis • Use Atlassian Jira for project tracking and management • Implement and manage Cisco Technologies within the scope of the project • Oversee and manage the use of Cloud Technologies in project execution • Handle and manage customer relationships through CRM • Maintain accurate and up-to-date databases related to project management • Implement Agile Scrum methodologies in project management • Oversee and manage budget processes related to project execution • Implement and manage change within the project scope and communicate changes effectively to all stakeholders.

HR Manager We are seeking a proficient HR Manager to join our expanding team in CONSHOHOCKEN, Pennsylvania. As an HR Manager, you will have the responsibility of managing daily HR operations, ensuring smooth and efficient running. This role will also involve overseeing various administrative tasks and personnel. Responsibilities: • Oversee the recruitment process, which includes interviewing and facilitating the process of bringing on board candidates with experience in the required roles for open positions, in collaboration with departmental managers to understand skills and competencies required for the roles. • Administer and execute human resource programs including compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development. • Conduct orientations for newly permanent employees and implement employee recognition programs. • Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff. • Maintain compliance with federal, state, and local employment laws and regulations, and review policies and practices to sustain compliance. • Attend and participate in employee disciplinary meetings, terminations, and investigations. • Perform tasks related to background checks and employee eligibility verifications. • Review, track, and document compliance with mandatory and non-mandatory training, continuing education, and work assessments. • Stay updated on trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law. • Conduct exit interviews and manage all related procedures.

Sr. Financial Analyst Our client is a growing manufacturer that is hiring a Senior Financial Analyst on a direct hire basis. The Senior Financial Analyst should have exceptional technology skills including but not limited to, Microsoft Excel/Access, and JD Edwards. In this Senior Financial Analyst role, you will analyze and report on past performance, industry trends, KPI’s, pricing and other key financial and operational data in order to advise management on the allocation of resources to best accomplish corporate goals. This is a high visibility role with opportunity for career and professional growth within the organization. Major Responsibilities· Analysis of financial and operations processes· Prepare reporting packages· Assist in closing process· Identify potential financial risks· ROI analysis· Compliance Management· Ad hoc projects· Develop and maintain financial reports in internal database· Annual Budgets/Monthly Forecast

Senior Financial Analyst We have partnered with a financial institution on their search for a talented Senior Financial Analyst with proven Microsoft Power BI expertise. This role will consist of assisting with financial planning and analysis, manipulating financial data, finance partnering, in depth analyst on budgets, forecasting, maintaining data visualization tools, compiling costs, presenting data calculations, analyze and report on P& L, prepare balance sheets, manipulate data, perform financial modeling, and build lasting relationships with internal leadership and the corporate management teams. This Senior Financial Analysis must have the ability to provide transparency on allocated cost and develop effective tools for reporting and controlling while implementing strategic initiatives and execution. How you will make an impact· Analysis of financial and operations processes· Prepare financial analysis on cost drivers· Analyze and track KPIs· Create financial dashboards· Identify potential financial risks· Budgeting & Forecasting· Financial Reconciliation · Process Improvement Initiatives · Reviewing/Creating complex financial models

Accounting Manager Growing Non-Profit located in the King of Prussia Area is looking to hire a full-time Senior Accountant with strong knowledge of state, federal and sales tax laws, experience closing the monthly/annual books, building budgets, forecasting, working with auditors, and completing AR/AP activities. As the Senior Accountant, you will also oversee the general ledger system, assist with preparing accruals, support tax compliance, complete bank reconciliations, draft financial reports, coordinate the month end/year end close, review bank reconciliations, prepare data for monthly journal entries, perform account reconciliations, assist with the annual audit process, maintain financial records, and perform financial analysis as needed. The successful candidate for this role will have sharp analytical skills, excellent time management abilities, and strong written and verbal communication skills. How you will make an impact· Implement revenue generating control systems· Prepare monthly financial statements· Complete month close general ledger activities· Interpreting and reporting financial data· Review loan investments· Budgeting & Forecasting· Internal/External Audits· Assist with tax filing/compliance· Perform account reconciliation

Sr. Financial Analyst Industry leading, manufacturer is looking to add a Senior Financial Analyst with proven expertise reconciling key metrics and utilizing ERP systems. This role will consist of assisting with financial planning and analysis, manipulating financial data, finance partnering, in depth analyst on budgets, forecasting, maintaining data visualization tools, compiling costs, presenting data calculations, analyze and report on P& L, prepare balance sheets, perform financial modeling, and build lasting relationships with internal leadership and the corporate management teams. This Senior Financial Analysis must have the ability to provide transparency on allocated cost and develop effective tools for reporting and controlling while implementing strategic initiatives and execution. How you will make an impact· Analysis of financial and operations processes· Prepare financial analysis on cost drivers· Analyze and track KPIs· Create financial dashboards· Identify potential financial risks· Budgeting & Forecasting· Financial Reconciliation · Process Improvement Initiatives · Reviewing/Creating complex financial models

Financial Planning Analyst We are seeking a Financial Planning Analyst based in Philadelphia, Pennsylvania. The role involves providing support to our client's advisory team, focusing on the wealth management and financial planning needs of their clients. The successful candidate will be responsible for daily account administration, investment proposal preparation, and performance review, along with assisting in preparing deliverables that cover all areas of Financial Planning. Responsibilities: • Compile reports on portfolio performance on a regular basis• Monitor and update client asset allocations• Conduct due diligence on investment mutual funds, ETF's, separate account managers, and hedge funds• Prepare and coordinate materials for client meetings• Compile quarterly tax projections• Handle account creation and maintenance • Manage money movement including wire transfers and journals• Maintain and update the database regularly• Conduct ad hoc project management • Assist in portfolio performance updates• Provide operational functions to support the Partners and their team. Skills: • Annual Financial Plan• Financial Planning• Financial Reconciliation• Financial Services• Personal Financial Specialist

Credit Analyst Thriving, global manufacturer seeks a Credit Analyst with strong interpersonal and customer service skills. This role will consist of reviewing financial transactions and credit history, providing ratio, trend analysis, cash flow, and assisting with the credit centralized inbox. The Credit Analyst will also determine risk and creditworthiness of prospective clients, create financial projections, and monitor existing investment portfolio performance. The ideal candidate must have a strategic mindset, strong analytical and problem-solving skills to identify revenue generating initiatives and potential investment offerings. Primary Duties· Maintain customer database· Review credit limit requirements· Assist with receivables, prepare receivables forecasts· Maintain knowledge of regulations and policies· Resolve customer inquires and billing disputes· Establish financial trends and make recommendations· Annual client reviews· Assemble and synthesize data needed to run risk management models· Ad hoc projects

Senior FP&A Analyst Growing client within the healthcare industry seeks a forward thinking, Senior FP& A Analyst with strong analytical skills. The Senior FP& A Analyst will develop financial models through process analysis, conduct financial data mining, identify trends & risks, forecast revenues and expenditures, and provide guidance on future budgeting. This candidate will also assist with financial adjustments, evaluate investment opportunities, analyze variances, assist with KPI tracking, create and implement financial strategic planning, and coordinate annual pricing analysis. The ideal FP& A Analyst should be able to own process integrations, assess quality and integrity of data for reporting, and work independently. Major Responsibilities· Manage the annual budget and strategic planning process· Prepare cost projections· Conduct thorough research of historical financial data· Analyze business opportunities and investments· Financial Modeling· Lead efforts to business unit profitability· Risk Management· Develop and gain deep business understanding of financial drivers· Ad Hoc Analysis· Monitor performance indicators for profit and loss· Establish financial policies

Financial Aid Analyst/Specialist We are offering a contract to hire employment opportunity for a Financial Aid Analyst/Specialist. This role is central to our operations in the education sector, where you will be instrumental in assisting students and families navigate the financial aid process, making higher education accessible and affordable. Responsibilities:• Assist in the management and administration of various financial aid programs.• Counsel students and families on the financial aid process, including application procedures, eligibility requirements, and funding options.• Guide students through the completion of financial aid applications, such as the Free Application for Federal Student Aid (FAFSA), ensuring accuracy and completeness.• Oversee a caseload of financial aid applications, reviewing and verifying application materials, determining eligibility, and awarding financial aid packages based on established guidelines.• Disseminate accurate and timely information regarding scholarship opportunities, grants, work-study programs, and alternative financing options.• Participate in financial aid workshops, orientations, and outreach events to educate the community about financial aid resources and opportunities.• Maintain the confidentiality of student records and adhere to detail oriented ethics and standards in all interactions and communications.• Provide support to various student recruitment and retention initiatives.• Deliver customer service while managing multiple tasks and priorities in a fast-paced environment. For immediate consideration please apply directly to the job posting or call 610-882-1600

Project Manager We are offering a long-term contract employment opportunity for a Project Manager in King of Prussia, Pennsylvania. The role is fully onsite, working within the construction industry. As a Project Coordinator, you'll be responsible for various tasks ranging from handling customer work requests to assisting with crew scheduling and maintaining compliance with state excavation practices. Responsibilities:• Handle initial customer work requests effectively.• Assist in the daily scheduling of construction crews, requiring collaboration with local construction supervisors.• Coordinate with regulatory agencies on matters related to street opening permits.• Update our tracking/scheduling/billing system with daily data imports of work to be performed.• Regularly review physical orders and update tracking system as needed.• Match printed customer construction orders with supporting documents for supervisors to review and schedule.• Monitor and update the daily Cost Code Schedule in our tracking system.• Engage with local/state agencies and flagging services to assist with traffic control when required.• Keep accurate customer credit records and respond to customer inquiries in a timely manner.

Cloud Systems Engineering Manager We are inviting applications for the position of Cloud Systems Engineering Manager at our IT consulting firm situated in Horsham, Pennsylvania. This role involves overseeing our Cloud Systems Engineering team, ensuring efficient delivery of various services including Site Reliability Engineering, DevOps pipeline, and database management, among others. Responsibilities: • Oversee and enhance the performance of the Cloud Systems Engineering team, ensuring delivery surpasses organizational expectations. • Lead the provision of Site Reliability Engineering, DevOps pipeline, database, and IaaS/PaaS cloud services in an environment dominated by Microsoft and Linux workloads. • Oversee all aspects of Change, Configuration, Incident, Problem, Cost, Availability, and Capacity Management processes related to the above-mentioned services. • Champion innovative and value-adding projects that drive the organization's progress. • Operate a data-driven department, using key performance indicators to maintain standards and identify organizational trends. • Establish and nurture relationships with key technology stakeholders to ensure their requirements are met. • Ensure all solutions and operational activities comply with the security and operating policies established by the organization. • Identify opportunities for service delivery improvement through process enhancement and continuous development of documentation and runbooks. • Serve as an effective escalation point for support and assistance in ticket resolution. • Use a range of IT skills including Amazon CloudWatch, Amazon EC2, Ansible, Atlassian Jira, Auto Scaling, API Development, Automation, AWS Technologies, Backup Technologies, and Cluster Analysis to perform duties.