We are looking for a success-driven Sales & Customer Care Consultant to join our team in Mahwah, New Jersey, on a contract basis. In this role, you will be responsible for delivering outstanding service to our customers while contributing to the overall success of the department. If you thrive in a fast-paced environment and enjoy solving customer inquiries, we encourage you to apply.<br><br>Responsibilities:<br>• Provide exceptional customer service by addressing inquiries professionally and efficiently.<br>• Proactively identify and resolve potential issues to ensure a seamless customer experience.<br>• Assist customers with a wide range of queries, including product information, returns, delivery, payments, and account registration.<br>• Achieve department goals by meeting individual targets related to sales, quality, and productivity.<br>• Collaborate with team members and other departments to enhance service delivery and share knowledge.<br>• Handle inbound and outbound calls, ensuring timely and accurate communication.<br>• Manage email correspondence and data entry tasks with attention to detail.<br>• Schedule appointments and process orders accurately using relevant systems and tools.
We are looking for a dedicated Sales & Customer Care Consultant to join our team on a contract basis in Mahwah, New Jersey. This position is ideal for someone passionate about delivering exceptional customer service while achieving sales targets in a dynamic retail environment. As a key member of our team, you will play a vital role in ensuring customer satisfaction and contributing to the overall success of our department.<br><br>Responsibilities:<br>• Deliver an outstanding customer experience by addressing inquiries and resolving issues promptly and professionally.<br>• Proactively identify and address potential obstacles to seamless customer interactions, ensuring a smooth process.<br>• Assist customers with a variety of concerns, including product inquiries, returns, deliveries, registrations, and payments.<br>• Strive to meet departmental goals, including sales, quality, and productivity targets.<br>• Collaborate with team members and other departments to enhance service delivery and expand knowledge.<br>• Maintain accurate records and perform data entry tasks effectively.<br>• Handle inbound and outbound calls with professionalism and efficiency.<br>• Respond to email correspondence in a timely manner, ensuring clarity and accuracy.<br>• Schedule appointments and manage order entries to support customer needs.
We are looking for a dedicated Customer Service Associate to join our team in Jersey City, New Jersey. In this long-term contract role, you will play a vital part in ensuring exceptional customer experiences within the gambling industry. If you have a passion for client relations and thrive in dynamic environments, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries, ensuring their concerns are addressed with professionalism and accuracy.<br>• Utilize CRM tools to manage customer interactions and maintain detailed records of client communications.<br>• Handle complaints effectively, striving to resolve issues in a timely and satisfactory manner.<br>• Collaborate with team members to enhance customer satisfaction and improve service standards.<br>• Provide clear and concise information about products and services to customers.<br>• Monitor and analyze customer feedback to identify areas for improvement.<br>• Assist in training new team members on best practices for delivering exceptional customer service.<br>• Maintain a positive and empathetic approach when interacting with customers.<br>• Support call center operations by managing high volumes of calls during peak times.<br>• Contribute to the development of strategies aimed at improving overall customer experience.
<p>We are looking for a Front Desk Coordinator to join our team on a contract basis in Newark, New Jersey. In this role, you will serve as the first point of contact for visitors, ensuring their needs are addressed promptly and professionally. This position requires excellent organizational and interpersonal skills to manage inquiries, maintain records, and contribute to a welcoming environment. Typical office environment with exposure to moderate noise levels. At times, high volume walk in traffic or phone calls. </p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors warmly, provide relevant information, and direct them to the appropriate person or department.</p><p>• Handle general inquiries from the public regarding program details and services.</p><p>• Access and retrieve information from the system of record as needed to assist visitors.</p><p>• Document visitor interactions and referrals accurately within the system of record.</p><p>• Monitor and manage the waiting area to ensure a smooth and orderly environment.</p><p>• Compile and maintain weekly reports, including visitor numbers and reasons for their visits.</p><p>• Notify the Managing Director immediately of any complaints or sensitive issues, such as discrimination or legal concerns.</p><p>• Foster teamwork and maintain courteous interactions with colleagues.</p><p>• Comply with quality management system requirements relevant to the role.</p><p>• Perform additional duties as assigned to support the team.</p>
<p>We are offering an exciting opportunity for a Customer Service Representative based in New York. You will be serving as a primary point of contact for B2B customers, addressing their needs and ensuring their satisfaction. Your role will involve handling high volume calls with customers, inquiries, processing orders, and maintaining strong relationships with our sales team. People with call center experience, strong communication skills, and wholesale/e-commerce experience are encouraged to apply!</p><p><br></p><p>Responsibilities: </p><p>• Address customer inquiries and resolve any issues they may be facing</p><p>• Act as a point of communication between the customers and the sales team, providing necessary support and information</p><p>• Handle a significant volume of phone calls, ensuring quality and maintaining excellent communication etiquette</p><p>• Use various systems to process orders and track shipments</p><p>• Maintain a high level of knowledge about our brand and products to provide accurate information to customers and sales reps</p><p>• Troubleshoot system problems and assist with other miscellaneous projects as needed</p><p>• Process customer payments and provide account information as required</p><p>• Collaborate with team members and counterparts to document and resolve issues</p><p>• Use Microsoft Office Suites to perform tasks effectively</p><p>• Maintain accurate records and ensure data entry is up to date.</p><p><br></p><p>If this person is you, please submit your resume to victoria.iacoviello@roberthalf</p>
We are looking for an experienced receptionist with 3-6 years of expertise to join our team in Brooklyn, New York. In this long-term contract position, you will be the first point of contact for visitors and clients, ensuring smooth operations and providing excellent customer service. This role demands strong organizational skills and the ability to manage multiple tasks in a detail-oriented and welcoming environment.<br><br>Responsibilities:<br>• Greet visitors and clients in a detail-oriented and courteous manner, ensuring a positive first impression.<br>• Answer and manage multi-line phone systems, directing calls and taking detailed messages as needed.<br>• Coordinate meeting room reservations, including catering and audio-visual setup, to support seamless events.<br>• Maintain accurate records through data entry and ensure the organized management of office supplies and inventory.<br>• Collaborate with external partners and vendors to facilitate service delivery and operational needs.<br>• Monitor and uphold security protocols by managing visitor access and ensuring compliance with facility guidelines.<br>• Provide support for daily operations, including scheduling, correspondence, and other administrative tasks.<br>• Handle incoming and outgoing mail and deliveries, ensuring timely distribution and organization.<br>• Assist in reviewing and improving processes to enhance overall efficiency and service quality.<br>• Act as a liaison between departments to ensure effective communication and coordination.
We are looking for a detail-oriented and proactive Office Services Associate to join our team on a contract basis in New York, NY. In this role, you will provide essential back-office support, including reprographics, mail services, and other operational tasks in both physical and digital environments. This position requires a customer-focused individual who thrives in a fast-paced setting and can effectively manage multiple responsibilities.<br><br>Responsibilities:<br>• Perform reprographics, mail services, and other office support functions following established procedures.<br>• Utilize and maintain logs to track office services work and ensure accuracy.<br>• Troubleshoot basic equipment issues and escalate as necessary to resolve problems promptly.<br>• Meet deadlines for accepting, completing, and delivering assigned tasks, adhering to service agreements.<br>• Load and manage supplies for office equipment, including paper and toner.<br>• Conduct quality assurance checks on completed work to maintain high standards.<br>• Communicate effectively with supervisors or clients regarding project status or potential delays.<br>• Follow safety protocols and company policies while handling sensitive or confidential documents.<br>• Ensure cost-efficient use of office equipment and supplies.<br>• Lift and transport items weighing up to 50 lbs. as needed.
<p>We are looking for a dedicated Customer Service Representative to join our team in Fairfield, New Jersey. In this contract position, you will be responsible for managing customer orders, coordinating shipments, and ensuring seamless communication with clients. This role involves working with high-quality kitchen and restaurant equipment, providing an opportunity to engage with a dynamic and friendly team.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage customer orders with precision, ensuring accuracy in all transactions.</p><p>• Coordinate shipping logistics and maintain accurate inventory records.</p><p>• Monitor the status of orders and provide timely updates to customers.</p><p>• Communicate effectively with clients to address inquiries and resolve issues.</p><p>• Work collaboratively with warehouse associates and the operations manager to ensure smooth order fulfillment.</p><p>• Utilize software tools to perform order entry and maintain data integrity.</p><p>• Handle large kitchen equipment orders for commercial kitchens and restaurants.</p><p>• Maintain an attentive and approachable demeanor when interacting with customers.</p>
<p><strong>AR/Collections Specialist with AR FACTORING Experience</strong></p><p><strong>Anna Parson at Robert Half </strong>is seeking a <strong>motivated, well-spoken, and eager Accounts Receivable (AR) / Collections Specialist</strong> for an exciting opportunity! If you're an exceptional communicator with a knack for problem-solving, experience3 working with an AR Factor and possess strong Excel skills, we want to hear from you!</p><p><strong>As the AR/Collections Specialist, you will:</strong></p><ul><li>Manage and oversee AR processes, including collections and account reconciliation.</li><li>Handle business-to-business collections with professionalism and persistence.</li><li>Reconcile customer accounts, AR Factor accounts and participate in AR Aging meetings</li><li>Build strong relationships with clients to ensure timely payments.</li><li>Collaborate with customers, sales and project managers to resolve outstanding invoices.</li><li>Assist with Accounts Payable (AP) processes as needed.</li></ul><p><strong>Contact Anna Parson at Robert Half </strong>for additional insight or apply now!</p>
We are looking for a dedicated Receptionist to join our team in Midland Park, New Jersey. This is a Contract-to-permanent position, offering the opportunity to grow within a supportive and fast-paced service industry environment. The ideal candidate will play a key role in ensuring smooth daily operations and delivering excellent customer service.<br><br>Responsibilities:<br>• Greet visitors and clients with professionalism and warmth, ensuring a positive first impression.<br>• Answer inbound calls promptly, addressing inquiries and directing calls to the appropriate departments.<br>• Perform accurate data entry tasks to maintain and update company records.<br>• Schedule appointments and coordinate calendars effectively to optimize efficiency.<br>• Organize and manage filing systems to ensure easy retrieval of documents.<br>• Provide consistent and exceptional customer service to both internal and external stakeholders.<br>• Assist in general office duties to support daily operations.
We are looking for a detail-oriented Receptionist to join our team on a Contract basis in New York, New York. This role requires someone with excellent communication skills and the ability to manage multiple tasks efficiently in a fast-paced environment. If you are organized, adaptable, and enjoy being the first point of contact, we encourage you to apply.<br><br>Responsibilities:<br>• Manage incoming calls using a multi-line phone system, ensuring accurate call transfers and prompt responses.<br>• Welcome and assist visitors, clients, and staff with courtesy and professionalism.<br>• Handle sensitive and confidential documents while maintaining discretion and security.<br>• Sort and distribute incoming mail and deliveries to the appropriate departments.<br>• Communicate effectively with managers and clients regarding deadlines or job-related concerns.<br>• Perform administrative duties, including scheduling appointments and maintaining office records.<br>• Operate and manage a switchboard system to support efficient communication within the organization.<br>• Assist with special projects or tasks as assigned by management.<br>• Ensure the reception area remains organized and presentable at all times.
We are looking for an experienced Collections Specialist to join our team on a long-term contract basis. The role is based in North Brunswick, New Jersey, and offers an exciting opportunity to contribute to efficient financial operations and customer service excellence. As a key member of the team, you will manage collections processes, billing functions, and claim administration while utilizing cutting-edge accounting software systems.<br><br>Responsibilities:<br>• Execute collections processes to ensure timely and accurate handling of outstanding payments.<br>• Manage billing functions and accounts receivable activities to maintain financial accuracy.<br>• Administer claims and resolve discrepancies efficiently while adhering to company procedures.<br>• Utilize accounting software systems to streamline financial tasks and enhance operational productivity.<br>• Answer inbound calls from customers to address payment inquiries and provide resolution.<br>• Collaborate with internal teams to ensure seamless CRM integration and customer satisfaction.<br>• Maintain detailed records of collections activities and payment histories.<br>• Leverage tools such as Accurint and Epic Software to support financial operations.<br>• Identify areas for improvement in collection strategies and propose actionable solutions.<br>• Stay updated on industry best practices to enhance the effectiveness of collection processes.
<p>Salary is 50,000-60,000</p><p><br></p><p>Benefits:</p><ul><li>Medical, Dental, Vision</li><li>PTO – plus 5 sick plus 5 paid holidays</li><li>401K w/ match </li></ul><p><br></p><p>We are looking for a dedicated Bilingual Customer Service Representative to join our client's team in the Roselle, New Jersey area. In this role, you will play a key part in ensuring smooth communication and efficient processes between customers and internal teams. This position is ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional service. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Maintain accurate customer and product data to support seamless order processing and invoicing.</p><p>• Respond promptly to customer inquiries, requests, and complaints, ensuring resolution with attention to detail.</p><p>• Collaborate with sales, accounting, logistics, manufacturing, and quality teams to coordinate customer orders effectively.</p><p>• Compile and submit monthly commission reports for brokers upon approval.</p><p>• Arrange the shipment of product samples based on instructions provided by Account Managers.</p><p>• Prepare export documentation, including necessary certificates, to ensure compliance with international shipping requirements.</p><p><br></p><p><br></p>
<p>We have an excellent career opportunity for articulate, highly-skilled Customer Service Representatives in a rapidly growing industry. Do you love building solid customer relationships? Then this position is for you. These Customer Service Representative roles are based in a rapidly-changing call center. You will make an impact working directly with customers regarding incoming inquiries about this company’s products.</p><p><br></p><p>The ideal candidate will come with prior Customer Service experience, Call Center Experience, and/or retail experience.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls promptly and professionally, ensuring satisfaction.</p><p>• Address customer inquiries and resolve issues with a focus on providing effective solutions.</p><p>• Maintain accurate records of customer interactions and ensure data integrity.</p><p>• Collaborate with team members to improve service delivery and customer experience.</p><p>• Utilize customer service software and communication tools to streamline processes.</p><p>• Communicate clearly and empathetically to build strong customer relationships.</p><p>• Stay informed about company products and services to provide accurate information.</p><p>• Follow established procedures and guidelines to ensure compliance and quality.</p><p>• Identify opportunities to enhance customer satisfaction and recommend improvements.</p><p>• Handle multiple tasks efficiently in a fast-paced environment</p>
<p>We are looking for a detail-oriented AR/Credit Clerk to join our team in the Middlesex County, New Jersey area. This role is ideal for an individual with a background in accounts receivable and credit management, who is eager to contribute to a growing organization. This role offers a great opportunity for skill-building and career advancement.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable processes, including posting payments to customer accounts.</p><p>• Prepare and send customer statements to ensure timely payment.</p><p>• Match bills of lading with freight bills to ensure accuracy in records.</p><p>• Reconcile purchase orders with vendor invoices to maintain financial accuracy.</p><p>• Organize and maintain credit files and related documentation.</p><p>• Handle filing and mailing tasks associated with customer statements.</p><p>• Utilize Microsoft Excel to track and manage financial data.</p><p>• Support incoming and outgoing payment processes, ensuring smooth transactions.</p>
We are looking for a dedicated Customer Service Representative to join our team in Hicksville, New York. This position offers a Contract to permanent opportunity, providing you with the chance to transition into a long-term role while contributing to a dynamic and customer-focused environment. In this role, you will handle customer inquiries, maintain accurate records, and ensure seamless data entry processes.<br><br>Responsibilities:<br>• Respond promptly and with attention to detail to inbound customer calls, addressing inquiries and resolving issues.<br>• Deliver outstanding customer service in a fast-paced call center setting.<br>• Perform accurate data entry of customer information and interactions into the system.<br>• Handle both inbound and outbound calls while maintaining a positive and detail-oriented demeanor.<br>• Utilize Microsoft Excel and Word to manage customer records and process relevant information.<br>• Accurately enter customer orders into the system to ensure smooth processing.<br>• Schedule appointments for customers based on their needs and availability.<br>• Monitor and manage customer accounts, taking necessary actions to address concerns or updates.
<p>We are looking for a dedicated Call Center Specialist to join our fast-paced. This role requires exceptional multitasking skills and a customer-first mindset to handle high-volume inbound calls and provide outstanding service. As a Contract position, this opportunity offers a pathway to long-term employment for the right candidate.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of inbound calls daily, addressing inquiries from both customers and technicians.</p><p>• Create and input work orders into the internal system, ensuring accuracy and attention to detail.</p><p>• Close completed work orders and verify all necessary information is correct.</p><p>• Coordinate and assign daily work orders to technicians after dispatch schedules are finalized.</p><p>• Adjust technician queues by removing or rescheduling calls as required.</p><p>• Investigate machine history to assist with troubleshooting and problem resolution.</p><p>• Provide remote support and guidance to field technicians through effective communication.</p><p>• Liaise with the sales and installation teams to resolve service-related issues.</p><p>• Process refunds using various payment platforms and systems.</p>
<p>We are looking for a detail-oriented Front Desk Coordinator to join our team. In this role, you will play a key role in supporting daily operations and ensuring the office runs smoothly while also handling reception. The ideal candidate will excel in organization, communication, and multitasking within a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage and organize office operations, including maintaining schedules and coordinating meetings.</p><p>• Serve as the first point of contact by handling reception duties and greeting visitors professionally.</p><p>• Oversee incoming and outgoing communications, such as emails, phone calls, and mail.</p><p>• Assist with the preparation of documents, reports, and presentations as needed.</p><p>• Maintain accurate records and ensure proper filing systems are in place.</p><p>• Coordinate and schedule meetings, including preparing agendas and tracking follow-ups.</p><p>• Support various administrative tasks to ensure seamless office operations.</p><p>• Communicate effectively with team members, clients, and vendors to address inquiries and resolve issues.</p>
We are looking for a detail-oriented General Office Clerk to join our team on a contract basis in Edison, New Jersey. This role involves supporting various administrative tasks within the wholesale distribution industry. If you have strong organizational skills and proficiency with Office 365, we encourage you to apply.<br><br>Responsibilities:<br>• Perform general administrative duties, including filing, data entry, and document management.<br>• Support warehouse operations by coordinating paperwork and updating records as needed.<br>• Utilize Office 365 tools to create, edit, and maintain spreadsheets and documents.<br>• Collaborate with team members to ensure smooth workflow and timely completion of tasks.<br>• Assist in inventory tracking and maintain accurate documentation of stock levels.<br>• Answer phone calls and respond to emails to provide customer and team support.<br>• Prepare reports and summaries for management using available tools.<br>• Ensure compliance with company procedures and policies while performing daily tasks.<br>• Organize and maintain office supplies to support operational efficiency.
We are looking for a Loan Processing Analyst to join a dynamic finance consulting firm in Greenwich, Connecticut. This Contract-to-permanent position offers a unique opportunity to grow within the organization, with potential advancement into underwriting roles. The ideal candidate will assist with loan processing tasks, ensuring accuracy and compliance while maintaining strong communication with internal teams and external partners.<br><br>Responsibilities:<br>• Review financial statements and assess creditworthiness to support loan approval processes.<br>• Collaborate with sales representatives to gather necessary documentation from merchants.<br>• Match loan applications with suitable lenders based on specific deal requirements.<br>• Address client inquiries and resolve complaints in a meticulous and efficient manner.<br>• Assist lenders in setting up new transactions and ensure all required documentation is complete.<br>• Conduct credit checks and background reviews to evaluate potential risks.<br>• Draft contracts for new deals and ensure they meet underwriting standards before funding.<br>• Work closely with banking partners to verify all required paperwork is accurate and complete.<br>• Communicate effectively with clients, answering their questions and guiding them through the loan process.
<p>We are looking for a dedicated Collections Specialist to join a terrific accounting team of a Melville based, highly successful company. In this role, you will play a key part in managing accounts receivable and supporting financial operations while collaborating with an experienced and supportive team. This position offers a hybrid work environment and the opportunity to contribute to a growing organization with a strong and positive office culture.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee accounts receivable processes to ensure timely and accurate collection of outstanding balances.</p><p><br></p><p>• Communicate effectively with clients and stakeholders to resolve payment discrepancies and address collection issues.</p><p><br></p><p>• Assist in optimizing collection strategies and implementing process improvements to enhance efficiency.</p><p><br></p><p>• Maintain compliance with all relevant regulations and company policies regarding collections activities.</p><p><br></p><p>• Utilize accounting software and tools to streamline daily tasks and maintain organized records.</p>
We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Bronx, New York. This role is ideal for someone who thrives in a client-facing environment and enjoys managing multiple tasks with efficiency and attention to detail. As the first point of contact, you will play a key role in ensuring smooth office operations and delivering excellent customer service.<br><br>Responsibilities:<br>• Manage front desk operations, including greeting visitors and handling inquiries with courtesy and efficiency.<br>• Operate a multi-line phone system to direct calls to the appropriate departments.<br>• Maintain and update calendars to coordinate schedules and appointments.<br>• Perform data entry tasks with accuracy and attention to detail.<br>• Provide excellent customer service to clients and visitors, ensuring a positive experience.<br>• Monitor and manage office supplies, placing orders as needed.<br>• Assist in general office duties to ensure a well-organized workspace.<br>• Serve as the primary contact for client-facing interactions, fostering a welcoming atmosphere.
We are looking for an Office Services Associate to join our team on a contract basis in New York, New York. In this role, you will contribute to the smooth operation of office services, ensuring exceptional hospitality and front-of-house support. This position is ideal for individuals with an attentive demeanor and a commitment to delivering outstanding customer service.<br><br>Responsibilities:<br>• Manage reception duties, including greeting visitors and answering inbound calls with care and efficiency.<br>• Provide hospitality support by setting up and breaking down conference rooms for meetings and events.<br>• Assist with scheduling conference rooms and hoteling offices to accommodate team and client needs.<br>• Ensure proper food setup and cleanup for meetings and hospitality events, maintaining high standards.<br>• Offer coverage for other receptionists as needed, including flexibility for early mornings or late evenings.<br>• Support office operations by maintaining organized facilities and ensuring a clean and welcoming environment.<br>• Coordinate audiovisual and reprographics services to meet team and client requirements.<br>• Deliver white-glove service, contributing to an elevated office experience.<br>• Handle mail services and other back-office tasks, both physical and digital, to ensure seamless operations.<br>• Commit to providing reliable and consistent service for a minimum of two years.
We are looking for an Office Services Associate to join our team on a contract basis in New York, New York. This role is essential in delivering efficient back-office services, including reprographics, mail handling, and digital document management. The position also involves supporting hospitality, reception, and other administrative functions to ensure seamless operations.<br><br>Responsibilities:<br>• Manage reprographics, mail services, and digital document intake following established protocols.<br>• Maintain accurate records using appropriate logs for office service tasks.<br>• Ensure job tickets are completed correctly before beginning work assignments.<br>• Troubleshoot basic equipment issues and escalate complex problems as needed.<br>• Prioritize and organize workflow to meet deadlines and deliver quality results.<br>• Perform quality assurance checks on completed work to ensure accuracy.<br>• Load and replenish machines with paper, toner, and other necessary supplies.<br>• Handle sensitive and confidential documents securely and professionally.<br>• Adhere to company and client-specific policies, ensuring compliance at all times.<br>• Communicate effectively with supervisors and clients regarding job status or any challenges encountered.
