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3 results for Customer Success Manager in Madison, WI

Customer Service Representative

Darlington, WI
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a bilingual Customer Service Representative to provide Spanish-English interpretation support during a short-term contract assignment. This role will assist with communication in both group presentation settings and individual conversations, helping ensure information is clearly understood by all participants. The assignment is expected to span three days and requires someone who is confident, detail-oriented, and comfortable working in a public-facing environment. **BILINGUAL - FULL EFFICIENCY WHILE SPEAKING PROFESSIONALLY****THREE DAYS ONLY - GREAT FOR ANYONE SEEKING EXTRA INCOME** Responsibilities:• Provide live interpretation between English and Spanish during a scheduled presentation delivered to a group audience.• Support one-on-one discussions by accurately conveying spoken information between participants in both languages.• Maintain a detail-oriented and respectful communication style while representing the organization during all interactions.• Help attendees and team members understand key messages by delivering clear and culturally appropriate verbal translation.• Respond to customer-facing questions and communication needs in a courteous and service-oriented manner.• Remain engaged throughout extended work periods, including a full-day schedule with planned breaks, while sustaining accuracy and consistency.
2026-05-22T00:00:00Z

Customer Service Representative

Middleton, WI
remote
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a high-tech pharm/biotech environment in Madison, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing order-related requests, and handling a steady flow of inbound and outbound communication. The role requires a service-focused, detail-oriented individual who can provide accurate information, resolve routine issues, and maintain a positive experience across each interaction. **REMOTE BUT MUST BE IN MADISON, WI AREA TO BE CONSIDERED** Responsibilities:• Respond to incoming customer calls and messages with clarity and a solutions-oriented approach.• Place outbound calls as needed to follow up on requests, confirm details, and provide updates on service or order status.• Enter customer orders and related information into internal systems with a high level of accuracy and attention to detail.• Address questions, concerns, and basic service issues by gathering information and guiding customers toward timely resolution.• Maintain clear records of customer interactions, order activity, and follow-up actions to support consistent service delivery.• Coordinate with internal teams when requests require additional research, escalation, or cross-functional support.• Manage a high volume of interactions while meeting quality expectations and preserving a positive customer experience.
2026-05-21T00:00:00Z

Sales Manager

Milton, WI
onsite
Permanent / Full Time
110000 - 120000 USD / Yearly
Robert Half is partnering with a growing manufacturing organization to find a Sales Manager who will play a key role in driving new business and expanding customer relationships. This position offers significant visibility and impact, with travel up to 75% to meet with clients, attend industry events, and support business development efforts. The ideal candidate will bring a strong background in manufacturing sales, a strategic mindset, and the ability to lead sales initiatives in a competitive market. For more detail, please call 608-716-5643! Responsibilities<ul><li>Develop and execute sales strategies to drive revenue growth across local and regional markets. </li><li>Manage and grow key customer accounts while building strong, long-term client relationships. </li><li>Partner with internal teams, including production and engineering, to align customer needs with operational capabilities, timelines, and pricing. </li><li>Prepare forecasts, pipeline updates, sales reports, and performance metrics for leadership review. </li><li>Lead sales efforts through prospecting, client meetings, contract negotiations, and closing new business opportunities.</li><li>Mentor and support sales team members, helping drive accountability, performance, and overall team success. </li><li>Represent the organization at trade shows, industry events, and customer meetings to promote services and strengthen market presence. </li><li>Monitor market trends, competitor activity, and customer demand to refine sales approaches and identify growth opportunities. </li></ul>
2026-05-21T00:00:00Z