Customer Service Representative -Producer Services<p>Job Summary: </p><p> The Producer Services Representative role supports the Producer Services contact center by servicing customers through inbound/outbound calls and emails. Ideal candidates thrive in a fast-paced environment demonstrate attention to detail excel in communication and possess strong problem-solving skills. The primary goal is to deliver exceptional customer experiences. In addition assisting with functions that include but is not limited to: </p><p><br></p><p> Responsibilities </p><p> - Provide superior customer experience via incoming telephone calls in a fast-paced automated high-volume contact center environment </p><p> - Assume ownership and timeliness in handling callers requests in an efficient accurate and professional manner </p><p> - Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations responding in a respectful accurate timely manner consistently meeting commitments </p><p> - Ability to navigate multiple systems and applications to research analyze and resolve requests inquiries </p><p> - Maintain performance and quality standards </p><p> - Analyze information to make appropriate decisions and solve problems while maintaining a positive phone experience </p><p> - Ability to learn the basic concepts of personal lines insurance principles and Chubb and Combined products offered to our CWB customers </p><p> - Work collaboratively with team members and business partners to provide a positive customer experience for our caller </p><p> - Ability to work 40 hours a week on scheduled shift between the hour 7am-8pm CST work overtime and weekends as needed </p><p> - Assist with special requests as needed. </p><p> - Complete additional tasks and other projects/duties as assigned </p><p><br></p><p> </p><p><br></p><p><br></p>Accounting ClerkWe are offering a permanent employment opportunity for an Accounting Clerk in the Wholesale Distribution industry. Based in Columbia, South Carolina, you will join our team to help manage the complexities of our chargeback dispute process. Your role will involve a wide range of tasks, from processing customer credit applications to maintaining customer records and resolving inquiries.<br><br>Responsibilities:<br>• Oversee the chargeback dispute process, ensuring all claims are thoroughly investigated and validated.<br>• Handle chargeback cases, monitoring all incoming claims, and reviewing the status of all disputes.<br>• Conduct detailed investigations into orders, shipping details, delivery confirmations, and transaction data to ensure accuracy.<br>• Collaborate with various teams to compile comprehensive responses for chargeback disputes.<br>• Submit and manage dispute evidence through platforms such as Acertify.<br>• Maintain detailed records of all chargeback activities for reconciliation and analysis purposes.<br>• Track trends in chargebacks to identify and address patterns that may contribute to fraud or errors.<br>• Use skills in Accounts Payable (AP), Coding Invoices, Data Entry, Microsoft Excel to perform tasks effectively.<br>• Uphold chargeback responses, ensuring all activities are accurately documented.Inventory Clerk<p><strong>Job Title: Administrative Coordinator</strong></p><p><strong>Position Summary:</strong></p><p> We are seeking a highly organized and proactive <em>Administrative Coordinator</em> to support daily office operations and contribute to a positive and efficient workplace environment. This individual will be the first point of contact for visitors and callers, manage various administrative tasks, and assist in the coordination of meetings, travel, and events. The ideal candidate will be a detail-oriented team player with strong communication skills and a can-do attitude.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide telephone coverage, including screening and directing calls</li><li>Greet and assist visitors and guests in a professional and welcoming manner</li><li>Receive, sort, and distribute incoming mail and deliveries</li><li>Assist in scheduling meetings and coordinating travel and dinner arrangements as needed</li><li>Manage office supplies and marketing materials, including ordering and restocking</li><li>Collaborate with marketing to coordinate tradeshows and other corporate events</li><li>Organize internal company events and charitable initiatives</li><li>Maintain cleanliness and inventory of office break areas</li><li>Support facilities-related needs and general office upkeep</li><li>Perform additional administrative and clerical tasks as required</li></ul><p> <strong>Minimum Qualifications:</strong></p><ul><li>1+ years of experience using Microsoft Outlook, Word, and Excel</li><li>1+ years of office experience in an administrative support role</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Experience coordinating and planning events or meetings</li><li>Previous experience as an Executive Assistant or Office Manager</li></ul>Biglinual Spanish/English-Customer Service RepresentativeWe are offering a permanent employment opportunity in the insurance industry in Columbia, South Carolina. We are looking for a Bilingual Spanish/English Customer Service Representative who is highly organized and detail-oriented. Your primary role will be to support the contact center by servicing customers through inbound/outbound calls and emails. <br><br>Responsibilities:<br><br>• Respond to customer inquiries in a fast-paced, high-volume contact center environment<br>• Handle customer requests in an efficient, accurate, and detail-oriented manner<br>• Build rapport quickly and respond to customers in a compassionate manner, consistently meeting commitments<br>• Navigate multiple systems and applications to research, analyze, and resolve customer inquiries<br>• Uphold performance and quality standards, making appropriate decisions to resolve problems<br>• Learn and understand the basic concepts of personal lines insurance principles and the products we offer to our customers<br>• Collaborate with team members and business partners to provide a positive customer experience<br>• Be available to work 40 hours a week on a scheduled shift, with the possibility of overtime and weekend work as needed<br>• Assist with special requests and complete additional tasks as assigned<br>• Use your strong problem-solving skills to deliver exceptional customer experiences.SharePoint Developer<p>We are searching for a proficient SharePoint Developer to be a part of our team. Based in Irmo, South Carolina, the selected candidate will be tasked with enhancing business operations through effective SharePoint solutions, collaborating with IT business analysts, and maintaining system access controls, among other responsibilities. This position offers an exciting employment opportunity.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Develop and implement SharePoint solutions to improve overall business operations.</p><p>• Collaborate with IT business analysts, subject matter experts, and stakeholders to understand business requirements.</p><p>• Deliver actionable solutions based on analyzed business requirements.</p><p>• Provide quality customer service by resolving end-user issues and managing support requests effectively.</p><p>• Monitor system performance, carry out system tuning, and escalate any application issues as required.</p><p>• Design and execute system load/stress tests; evaluate new software for deployment.</p><p>• Maintain system access controls, documentation, and disaster recovery procedures.</p><p>• Coordinate with third-party providers to ensure data availability and adherence to IT best practices.</p><p>• Participate in product design discussions, contributing innovative and practical ideas in a team setting.</p><p>• Recommend tools, system upgrades, services, and related IT expenditures for budgeting purposes.</p><p>• Oversee the quality of work performed by contractors by coordinating with vendors for parts, services, and repairs.</p><p>• Ensure the confidentiality and integrity of information systems by maintaining accurate technical documentation and an internal knowledge base.</p>BookkeeperWe are offering a long term contract employment opportunity for a Bookkeeper in West Columbia, South Carolina. In this role, you will be performing various bookkeeping and administrative tasks, with a focus on Accounts Payable and Accounts Receivable, in an office setting that has recently transitioned to QuickBooks online.<br><br>Responsibilities:<br><br>• Accurately processing and reconciling accounts payable and receivable transactions<br>• Maintaining and updating financial records, ensuring accuracy and compliance with applicable standards<br>• Utilizing QuickBooks online for bookkeeping and other related tasks<br>• Assisting with administrative duties, including receiving packages and maintaining an organized work environment<br>• Performing data entry tasks and ensuring all records are up-to-date<br>• Conducting bank reconciliations and maintaining accurate financial reports<br>• Assisting with month end close procedures and payroll processing<br>• Utilizing Microsoft Excel for data analysis and reporting<br>• Collaborating with the team to streamline and improve financial processes<br>• Maintaining a scent-free office environment in accordance with office guidelines.ControllerWe are in search of a Controller in the healthcare and social assistance sector, based in Columbia, South Carolina. This role primarily involves overseeing accounting functions, managing healthcare grants, and implementing structure within the finance department. This position offers a contract to permanent employment opportunity.<br><br>Responsibilities:<br><br>• Oversee Accounts Payable (AP) and Accounts Receivable (AR) transactions<br>• Manage and audit accounting functions to ensure accuracy <br>• Handle budget processes and financial analysis<br>• Administer grants, including those related to state programs and FQHC<br>• Execute project-based accounting tasks, such as month-end close<br>• Utilize Blackbaud for non-profit accounting purposes<br>• Work closely with community health centers, assisting with their financial needs<br>• Provide structure and organization within the finance department<br>• Manage payroll processes using Kronos<br>• Oversee the finance manager and financial analyst positionsBranch/Retail Banking ClerkWe are offering a permanent employment opportunity for a proficient Branch/Retail Banking Clerk in Columbia, South Carolina. This role is within the banking industry where the selected individual will be responsible for handling customer queries, processing applications, and maintaining precise records. The focus will be on utilizing various banking and accounting software systems to ensure smooth operations.<br><br>Responsibilities:<br>• Accurate processing of customer credit applications using banking software.<br>• Maintain updated and precise customer credit records.<br>• Resolve customer inquiries promptly and proficiently.<br>• Monitor customer accounts and initiate appropriate action when necessary.<br>• Utilize the Lawon ERP system for efficient data processing.<br>• Respond to incoming calls and provide satisfactory solutions to customer queries.<br>• Ensure accurate check processing using LaserPro software.<br>• Understand and adhere to collection processes.<br>• Handle consumer loans with precision and confidentiality.<br>• Analyze and manage credit procedures using Accounting Software Systems.Quality Assurance Operations SpecialistWe are in search of a Quality Assurance Operations Specialist to join our team within the banking industry, located in Columbia, South Carolina. In this role, you will be tasked with auditing deposit operations, identifying and rectifying errors, and collaborating with various departments to implement process improvements. This position offers a contract to permanent employment opportunity.<br><br>Responsibilities:<br><br>• Implement quality control measures in collaboration with deposit operations staff.<br>• Conduct audits on deposit transactions such as deposits, withdrawals, transfers, and account maintenance.<br>• Identify, investigate, and rectify discrepancies and errors in deposit operations.<br>• Prepare comprehensive reports and documentation on quality assurance activities.<br>• Assist in the development and maintenance of deposit operations policies, procedures, and training materials.<br>• Provide training to deposit operations staff on quality assurance best practices.<br>• Keep up-to-date with industry trends, regulatory changes, and best practices related to deposit operations and quality assurance.<br>• Monitor the effectiveness of implemented quality control measures and suggest improvements.<br>• Perform NSF/Exception Item Processing, Dormant check handling, Check Adjustments, Returned Items, Large Item Review.<br>• Support CDARS/ICS network activities, distribute for daily CD Interest Check and assist resolving exceptions.<br>• Oversee EFT disputes, provide debit card support, and card maintenance to branch staff.<br>• Process enterprise-wide escheatment for the bank ensuring compliance with all applicable rules and regulations.Desktop Support Analyst<p>Join our team of innovative and passionate desktop support technicians and help us keep our users connected and productive.</p><p>As a desktop support technician, you will be responsible for providing technical support to our users, both in-person and remotely. You will troubleshoot and resolve computer hardware and software problems, and you will also be responsible for maintaining and upgrading our computer systems. This is a challenging and rewarding role that will give you the opportunity to use your technical skills and problem-solving abilities to make a real difference in people's lives.</p><p>What you will do:</p><p>· Provide computer desktop support to local and remote users.</p><p>· Troubleshoot and resolve computer hardware and software problems.</p><p>· Maintain and upgrade computer systems.</p><p>· Coordinate hardware repairs with vendors.</p><p>· Ensure the integrity of all electronic data records.</p><p>· Track equipment inventory and collaborate on potential purchases.</p><p>· Own and execute technology implementation projects.</p><p>· Communicate regularly and effectively with users.</p><p>· Maintain records of daily data communication transactions, issues, and remedial actions taken.</p>Accounts Payable SpecialistWe are looking for a detail-oriented Accounts Payable Specialist to join our team in Columbia, South Carolina. This Contract-to-permanent position offers the opportunity to handle critical financial processes within a university setting. The ideal candidate will ensure accuracy in financial transactions and contribute to maintaining budget compliance.<br><br>Responsibilities:<br>• Process accounts payable transactions, ensuring accuracy and adherence to organizational policies.<br>• Reconcile payroll-related accounts to confirm alignment with the established budget.<br>• Verify and process deductions to ensure compliance with financial regulations.<br>• Utilize Excel for calculations, including creating and managing formulas and pivot tables.<br>• Review and code invoices accurately for proper account allocation.<br>• Monitor and ensure timely payments through ACH and other automated systems.<br>• Assist in auditing accounts to identify discrepancies and implement corrective measures.<br>• Collaborate with the finance team to support accrual accounting processes.<br>• Work with ERP and accounting software systems to maintain updated financial records.<br>• Provide support for financial reporting and analysis as needed.Controller<p>We are in search of a Accounting Manager who will be tasked with overseeing all accounting operations for our establishment based in Chester, South Carolina. In this role, you will be combining hands-on accounting tasks with leadership responsibilities, supporting the financial health and production activities of the establishment. </p><p><br></p><p>Responsibilities:</p><p>• Oversee the preparation and presentation of accurate financial statements.</p><p>• Conduct general accounting duties such as bank reconciliations, journal entries, and monthly account closings.</p><p>• Manage accounting entries related to the cost of goods sold (COGS) and production.</p><p>• Carry out and maintain cost of labor reporting and analysis to evaluate workforce expenses.</p><p>• Supervise and mentor one accounting staff member, ensuring smooth daily operations and compliance with company policies.</p><p>• Efficient utilization of Accounting Software Systems and ERP - Enterprise Resource Planning.</p><p>• Execute both Accounts Payable (AP) and Accounts Receivable (AR) operations.</p><p>• Handle billing functions and proficient use of NetSuite.</p><p>• This role offers a contract to permanent employment opportunity.</p>Accounts Payable ClerkWe are looking for a detail-oriented Accounts Payable Clerk to join our team on a Contract basis in Columbia, South Carolina. This role involves managing high-volume invoicing and data entry tasks in a fast-paced environment. Candidates with strong organizational skills and a passion for accuracy will thrive in this position.<br><br>Responsibilities:<br>• Process a high volume of invoices with precision and efficiency to ensure timely payments.<br>• Perform data entry tasks, maintaining the accuracy and integrity of financial records.<br>• Reconcile accounts to verify discrepancies and resolve any issues promptly.<br>• Manage check runs and ensure all payments are processed accurately and on schedule.<br>• Code invoices correctly to appropriate accounts and verify approvals.<br>• Collaborate with team members to ensure smooth accounts payable operations.<br>• Utilize accounting software, such as NetSuite and Business Central, to manage financial transactions.<br>• Support the team during system integrations and transitions, ensuring accurate data migration.<br>• Generate reports and provide updates on accounts payable activities as needed.<br>• Maintain compliance with company policies and financial regulations.Assistant Property ManagerThe Assistant Property Manager coordinates with the Property Manager and General Manager to direct and supervise the activities of building staff and vendors in accordance with policies and procedures.<br><br>Responsibilities: <br><br>Participate in preparation of financial and management reports, monitors collections & coordinates default proceedings<br>Assist in monitoring operating expenses and capital budgets, prepares & administers operating expense recoveries and adjustments to actual, due diligence, etc.<br>Effectively manage relationships with internal and external team members<br>Prepare reports, proposals, and presentations as required<br>Participate with maintenance staff to develop 5-year capital plan<br>Participate in the Customer Service Tenant Satisfaction survey process<br>Track progress of goals, objectives, timelines and budgets; and generate reports on status<br>Oversee facility operations including work order/maintenance request program vendor contracts, vendor portal compliance, building inspections, construction/TI administration, emergency response & preparedness and regulatory compliance<br>Coordinate with Property Manager/General Manager on lease administration functions<br>Oversee Housekeeping/Janitorial efforts<br>Perform all administrative & operational duties as required<br>Required Qualifications: <br><br>One to three years of hands-on real estate management experience<br>High school diploma or GED required; Bachelor's degree preferred<br>Demonstrated knowledge of and experience with accounting principles & practices, preferably in real estate<br>Demonstrated proficient knowledge of MS Office applications (Word & Excel a must) and accounting software<br>Strong communication and customer service skills (oral & written)<br>Ability to exercise prudent judgment in the absence of supervisory personnel<br>Attention to detail and strong aptitude for mathematics<br>Ability to organize and prioritize tasks to ensure accuracy and timely completion, ability to multi-taskOffice Manager<p>Our client is looking for an experienced Office Manager to join their team in Lexington, South Carolina. In this role, you will oversee all aspects of the day-to-day accounting and management of the office. The position will report directly to the owners of the business and will work with the outside CPA on annual tax filings. The Office Manager will oversee a team of six, so strong supervisory skills are essential.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily accounting operations, including accounts payable and receivable, to ensure accuracy and timeliness.</p><p>• Record and process financial transactions, maintaining detailed and organized records.</p><p>• Reconcile bank accounts, credit card statements, and other financial reports regularly.</p><p>• Prepare month-end and year-end financial statements and close procedures.</p><p>• Manage payroll processing, ensuring accurate calculations and timely tax filings.</p><p>• Maintain accurate inventory records and oversee 401(k) reporting and compliance testing.</p><p>• Handle onboarding of new employees and manage health insurance and workers' compensation processes.</p><p>• Provide administrative support and assist with other financial tasks as needed.</p>Director/Manager Financial Reporting<p>We are offering an exciting opportunity for a Director/Manager of Administration in Columbia, SC. The selected individual will be responsible for overseeing the financial, HR and procurement operations of our team, ensuring adherence to federal and state regulations, and leading various initiatives related to financial program areas.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Oversee and manage financial operations within the team, ensuring compliance with all federal and state laws, regulations, and office policies.</p><p>• Take charge of the company's budget management, leading the preparation of detailed budget analysis, estimates, and reports for internal and external documentation.</p><p>• Supervise the planning, direction, and administration of the company's human resources, procurement, and facilities support functions.</p><p>• Conduct thorough research on technical issues and special projects related to division responsibilities.</p><p>• Review all work products for accuracy before final submission or distribution for leadership approval.</p><p>• Utilize accounting software systems and enterprise resource planning tools to optimize financial operations.</p><p>• Oversee accounts payable and auditing processes, ensuring accuracy and compliance.</p><p>• Manage balance sheet account and budget processes, implementing improvements as needed.</p><p>• Administer human resources functions, implementing policies and procedures that enhance productivity and employee satisfaction.</p><p>• Utilize Microsoft Excel to analyze financial data, generate reports, and present findings to executive level management.</p>Accounting Manager<p>Our client in the financial services industry is seeking an experienced Accounting Manager to join their team in Columbia, South Carolina. In this role, you will handle various financial reporting tasks for loan portfolios, including general ledger preparation, financial reporting, and support of budget and forecast activities. You will also work closely with CPAs to ensure a clean and timely year-end audit.</p><p><br></p><p><strong><u>Responsibilities</u></strong>:</p><p>• Manage the general ledger structure to ensure accurate and timely financial reporting</p><p>• Oversee monthly and year-end financial closing processes</p><p>• Handle weekly and monthly financial information reporting for credit unions</p><p>• Carry out daily banking requirements with accuracy and efficiency</p><p>• Participate in budgeting and forecasting activities to support financial planning</p><p>• Collaborate with CPAs for a seamless year-end audit process</p><p>• Contribute to the development and implementation of procedures and features to improve departmental workflow</p><p>• Use QuickBooks, Microsoft Excel, and Word to streamline accounting processes</p>IT Office Support<p>We are looking for a skilled IT Network Support specialist to join our team on a contract basis in Timmonsville, South Carolina. In this role, you will focus on cabling and network installations to ensure seamless connectivity and functionality within the office environment. This position offers an opportunity to apply your technical expertise in a dynamic logistics setting. This is a short-term contract opportunity - please apply if you are available </p><p><br></p><p>Responsibilities:</p><p>• Collaborate with the Office Manager and external technical support teams to assess and execute network cabling projects.</p><p>• Install and manage Cat 5 cables, ensuring proper integration within the existing fiber infrastructure.</p><p>• Perform basic network configuration and testing to verify connectivity and functionality.</p><p>• Troubleshoot and resolve network-related issues as needed.</p><p>• Maintain clear documentation of cable installations and network configurations.</p><p>• Ensure compliance with safety standards and best practices during cable installation.</p><p>• Provide technical support to office staff regarding network-related inquiries.</p><p>• Evaluate the current infrastructure and recommend improvements where applicable.</p>