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14 results for It Support Engineer in Los Angeles, CA

IT Support Engineer

Los Angeles, CA
onsite
Temporary / Contract
48 - 50 USD / Hourly
***email: valerie.montoya@rht (.com) for consideration*** Robert Half is currently assisting a client in search of an IT Support Engineer to support day-to-day enterprise IT operations in a fast-paced Microsoft-centric environment. Required Qualifications· 3+ years of experience supporting enterprise IT infrastructure and end users.· Strong Microsoft 365 administration experience.· Hands-on experience with Entra ID (Azure AD), Intune, and Windows Autopilot.· Experience managing user accounts, permissions, and identity/access management.· Strong troubleshooting skills across endpoint, application, and authentication issues.· Experience supporting SharePoint Online and Microsoft collaboration platforms.· Knowledge of endpoint management and device provisioning.· Excellent communication, organization, and problem-solving skills.
2026-08-11T00:00:00Z

IT Help Desk Support Specialist

Irvine, CA
onsite
Temporary / Contract
25 - 40 USD / Hourly
Desktop Support Technician IILocation: Irvine, CADepartment: Information TechnologyReports To: IT ManagerPosition SummaryWe are seeking a skilled and customer-focused Desktop Support Technician II to provide advanced technical support for end users across the organization. This role serves as a primary escalation point for Tier I support issues and is responsible for troubleshooting hardware, software, network connectivity, and endpoint-related issues. The ideal candidate will possess strong technical expertise, excellent customer service skills, and the ability to work independently in a fast-paced environment.Key Responsibilities<ul><li>Provide Tier II support for desktops, laptops, mobile devices, printers, and related peripherals.</li><li>Diagnose and resolve complex hardware, software, operating system, and application issues.</li><li>Install, configure, maintain, and upgrade workstations, software, and equipment.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Manage user accounts, permissions, and access within Active Directory and Azure Active Directory (Entra ID).</li><li>Assist with onboarding and offboarding activities, including equipment deployment and account provisioning.</li><li>Troubleshoot network connectivity issues, including VPN, Wi-Fi, and basic LAN/WAN problems.</li><li>Document incidents, resolutions, and procedures within the IT ticketing system.</li><li>Escalate issues to appropriate teams when necessary and track resolution through completion.</li><li>Maintain inventory of IT assets and assist with technology refresh initiatives.</li><li>Support conference room technology, audio/video equipment, and meeting room setups.</li><li>Participate in after-hours support, maintenance activities, and on-call rotations as required.</li><li>Follow company security policies and assist with endpoint compliance initiatives.</li></ul>
2026-07-30T00:00:00Z

Senior Support Specialist

Beverly Hills, CA
onsite
Temporary / Contract
30 - 35 USD / Hourly
We are looking for a highly skilled Senior Support Specialist to join our client that is in the public safety industry and this individual will be providing dedicated IT and technical support across three fire stations. This role involves supporting mission-critical applications, fire-specific systems, and general IT infrastructure to ensure seamless operations. This is a long-term contract position, offering an opportunity to work in a dynamic and impactful environment. Responsibilities:• Deliver technical support for vendor-managed systems, including troubleshooting, scheduling upgrades, and maintaining accurate system documentation.• Oversee the implementation, testing, and ongoing maintenance of public safety systems such as Computer Aided Dispatch, Records Management Systems, and station alerting tools.• Provide hands-on technical support for mobile and in-vehicle devices, including firetruck communication systems, radios, and modems.• Manage and resolve complex hardware and software issues within fire stations and mobile command vehicles.• Train fire department personnel on IT best practices and ensure they are equipped to use critical systems effectively.• Collaborate with the city’s IT team to address both fire-specific and general municipal IT needs.• Evaluate, test, and debug municipal and public safety applications to meet operational requirements.• Coordinate schedules for routine IT projects and ensure timely delivery of support services.• Assist with office automation and mobile device management citywide, balancing competing priorities effectively.
2026-08-13T00:00:00Z

Systems Engineer

Torrance, CA
onsite
Temporary / Contract
59.375 - 68.75 USD / Hourly
We are looking for a Systems Engineer to join a collaborative manufacturing environment in Torrance, California. This Long-term Contract position will focus on improving manufacturing system performance, supporting application enhancements, and helping teams use system tools effectively across production and engineering functions. The role works closely with partners in production, design engineering, quality, and supply chain to strengthen data accuracy, streamline processes, and support reliable day-to-day operations. Responsibilities: • Partner with cross-functional stakeholders to maintain accurate system records and ensure manufacturing data is configured correctly for operational use. • Assist with application enhancements and tailored system functionality that align with production and engineering requirements. • Support connections between manufacturing platforms and related business systems, including enterprise and product lifecycle tools. • Create and organize user guidance and training materials to improve adoption among engineering and manufacturing teams. • Investigate system issues, resolve technical problems efficiently, and minimize disruption to manufacturing activities. • Coordinate software testing, validation, and rollout activities to confirm new functions perform as expected before release. • Contribute to structured change and release control practices for the manufacturing application and its connected systems. • Identify system gaps and recommend practical solutions that improve usability, reliability, and process efficiency. • Provide additional support for manufacturing process development and other advanced manufacturing initiatives as needed.
2026-08-12T00:00:00Z

Infrastructure Engineer

Los Angeles, CA
onsite
Permanent / Full Time
90000 - 110000 USD / Yearly
Job TitleSystems Engineer Company OverviewA well-established organization in the media and entertainment sector, based in Los Angeles, California, is dedicated to supporting creative professionals and advancing industry standards through technology and innovation. The organization operates a highly collaborative environment where technology plays a critical role in enabling seamless operations and high-quality member services. Role SummaryThis on-site Systems Engineer role in Los Angeles, California is responsible for supporting and optimizing enterprise infrastructure across hybrid environments. Working closely with senior technology leadership, this position plays a key role in maintaining system reliability, enhancing performance, and contributing to infrastructure initiatives, including major storage and systems projects. Key Responsibilities<ul><li>Support the design, implementation, and maintenance of infrastructure systems across on-premise and cloud environments</li><li>Administer and manage Microsoft 365 and cloud-based platforms, including identity and access management systems</li><li>Maintain backup, recovery, and disaster recovery processes to ensure business continuity</li><li>Monitor system performance, security, and reliability; recommend and implement improvements</li><li>Manage and support Windows and Linux servers, virtual machines, storage systems, and network components</li><li>Troubleshoot complex technical issues across systems, endpoints, and enterprise applications</li><li>Handle escalations from technical support teams and provide guidance and mentorship when needed</li><li>Maintain documentation and resolve incidents through a structured ticketing system</li><li>Contribute to infrastructure projects, including storage system migrations and system upgrades</li><li>Participate in after-hours support as needed to maintain operational continuity</li></ul>Compensation & Benefits<ul><li>$100,000 – $110,000 + discretionary bonus</li><li>Comprehensive medical, dental, and vision coverage</li><li>401(k) with employer match</li><li>Pension program in addition to retirement savings plan</li><li>Flexible spending accounts and life insurance</li><li>Paid time off and sick leave</li><li>Long-term disability coverage</li><li>Additional employee perks and wellness offerings</li></ul>Additional Details<ul><li>Work model: 100% on-site</li><li>Standard business hours with occasional after-hours support</li><li>Hands-on role with opportunities to contribute to key infrastructure initiatives</li></ul>
2026-07-29T00:00:00Z

Security Engineer

Westwood, CA
remote
Permanent / Full Time
130000 - 160000 USD / Yearly
Security Engineer Company OverviewA leading advanced manufacturing and engineering organization is seeking a Security Engineer to help strengthen and scale its enterprise cybersecurity capabilities. The company supports innovative programs across highly regulated industries, delivering cutting-edge engineering, technology, and manufacturing solutions. With a strong commitment to operational excellence and risk management, the organization invests heavily in modern security technologies and proactive cyber defense strategies. Role SummaryThe Security Engineer will be responsible for designing, implementing, and continuously improving enterprise security controls that protect critical systems, data, and infrastructure. This role partners closely with IT, engineering, and business stakeholders to identify risks, remediate vulnerabilities, enhance monitoring capabilities, and ensure compliance with security standards. The ideal candidate brings deep expertise in the Microsoft security ecosystem and a proactive approach to reducing organizational risk through technology, automation, and continuous improvement. Key Responsibilities<ul><li>Design, implement, and manage enterprise security controls utilizing Microsoft security and compliance technologies.</li><li>Administer and optimize Microsoft Defender, Microsoft Purview, Microsoft Sentinel, and related security platforms.</li><li>Implement and enhance data protection, data loss prevention, information protection, and compliance controls.</li><li>Conduct vulnerability assessments, security reviews, and risk analyses to identify and remediate weaknesses.</li><li>Improve security monitoring, logging, and SIEM capabilities to strengthen detection, response, and visibility across the environment.</li><li>Develop, tune, and maintain security alerts, analytics, and detection content to reduce false positives and improve threat identification.</li><li>Lead investigations into security incidents, perform root cause analysis, and recommend containment and remediation strategies.</li><li>Collaborate with infrastructure, cloud, and application teams to integrate security best practices across systems and processes.</li><li>Support business continuity, disaster recovery, and incident response planning activities.</li><li>Prepare and maintain security documentation, including security plans, risk assessments, control documentation, and remediation plans.</li><li>Analyze emerging threats, vulnerabilities, and security trends to continuously improve the organization's cybersecurity posture.</li><li>Develop security metrics, reporting, and executive-level dashboards to communicate risk and performance.</li><li>Advocate for cybersecurity best practices and help foster a strong security-first culture throughout the organization.</li></ul>Additional Details<ul><li>Work model: Primarily remote with occasional in-person collaboration as needed</li><li>Flexible work schedule supporting distributed teams</li><li>Opportunity to work with modern cloud, security, and compliance technologies</li><li>Exposure to highly regulated environments and enterprise-scale cybersecurity initiatives</li><li>Collaborative environment focused on continuous improvement and security innovation</li></ul>
2026-08-11T00:00:00Z

Help Desk/Desktop Support Analyst

Ladera Ranch, CA
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to deliver responsive, high-quality technical support for client environments in Ladera Ranch, California. This role supports end users directly, handles advanced issues escalated from frontline support, and helps maintain stable desktop, server, network, and cloud-based systems. The ideal candidate is comfortable balancing daily ticket work with incident troubleshooting, documentation, and collaboration across technical teams to improve service delivery. Responsibilities: • Resolve escalated support requests from frontline analysts, ensuring issues are addressed within expected service timelines. • Investigate and troubleshoot complex desktop, server, network, and virtual environment problems, including urgent incidents that may require after-hours response. • Provide direct assistance to client staff on site or remotely, restoring productivity and determining when specialized teams should be engaged. • Perform basic system and software installations, configuration tasks, and user support across supported business environments. • Maintain accurate service records, including ticket updates, troubleshooting notes, resolution details, and follow-up actions. • Create user guidance, reference materials, and informal training sessions to help employees use equipment and systems effectively. • Partner with technical leadership and cross-functional teams to identify operational needs and recommend improvements to tools, workflows, or business applications. • Review system logs, server health indicators, security-related events, and infrastructure alerts to detect issues and apply corrective action when needed. • Support service desk quality by reviewing open incidents, monitoring response effectiveness, and helping mentor entry-level analysts on support practices and technical troubleshooting. • Follow established confidentiality, security, and access standards while supporting client systems and protecting sensitive information.
2026-07-27T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
onsite
Temporary / Contract
30.4 - 35.2 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to provide reliable technical support for end users in a government environment in California. This Long-term Contract position is ideal for a hands-on, detail-oriented individual who can resolve desktop, software, and account-related issues while delivering responsive service. The role supports day-to-day IT operations through troubleshooting, device setup, and user assistance across Microsoft-based systems. Responsibilities: • Provide front-line technical assistance for hardware, software, and desktop issues, ensuring timely resolution for end users. • Diagnose and resolve problems involving Windows operating systems, user accounts, peripheral devices, and standard business applications. • Manage and update service desk tickets, document issue details, and communicate progress clearly with users and internal stakeholders. • Support account administration tasks within Active Directory, including access updates, password assistance, and basic user maintenance. • Install, configure, and maintain desktop computers, laptops, printers, and related equipment for staff across the organization. • Perform basic network and cabling support to address connectivity issues and workstation setup needs. • Assist with troubleshooting and support activities related to Munis and other department applications as needed. • Coordinate device deployments, workstation moves, and technical upgrades while minimizing disruption to daily operations.
2026-08-06T00:00:00Z

Help Desk/Desktop Support Analyst

Ontario, CA
onsite
Permanent / Full Time
46000 - 68000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to support daily technology needs for a retail operation in Ontario, California. This position focuses on delivering responsive end-user assistance, maintaining reliable desktop and mobile computing environments, and helping employees stay productive through timely issue resolution. The ideal candidate brings hands-on technical support experience, strong troubleshooting ability, and a practical approach to managing hardware, software, and user access. Responsibilities: • Deliver front-line and intermediate technical support for desktops, laptops, mobile devices, printers, and other workplace technology. • Set up, configure, maintain, and troubleshoot operating systems, business applications, and end-user hardware. • Track IT assets by keeping equipment records current and monitoring device assignment and inventory status. • Support employee onboarding and offboarding by preparing accounts, issuing equipment, and recovering technology as needed. • Record incidents, solutions, and recurring fixes in ticketing systems and internal documentation resources. • Work closely with broader IT teams to escalate unresolved issues and help drive timely resolution of more complex problems. • Assist users with connectivity issues and provide support for basic network and server-related needs when required. • Follow established security standards, support procedures, and company technology policies in all support activities.
2026-07-27T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
remote
Temporary / Contract
25.3365 - 29.337 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users and on-site systems in Los Angeles, California. This Long-term Contract position is ideal for someone who combines strong desktop support experience with a solid understanding of networking, endpoint management, and point-of-sale environments. The role will focus on resolving daily technical issues, supporting retail-related hardware and software, and helping maintain reliable IT operations across user devices and infrastructure. Responsibilities: • Deliver front-line and desktop support for hardware, software, and connectivity issues affecting end users and business operations. • Troubleshoot and resolve incidents involving Windows 10 devices, Microsoft environments, and standard workplace applications. • Manage and update service requests, incidents, and resolutions within ServiceNow to ensure accurate tracking and timely follow-up. • Support point-of-sale systems, including Brink-related environments, Ingenico payment devices, and other store technology components. • Administer endpoint configuration and device management tasks through Intune and assist with user access support in Entra ID and Active Directory. • Provide remote assistance using tools such as LogMeIn and coordinate with users to restore functionality as efficiently as possible. • Assist with network-related troubleshooting involving Meraki solutions, Cisco access points, switches, and related infrastructure components. • Contribute to automation-focused support activities that improve repeatable processes and reduce manual effort in day-to-day operations. • Support technical changes or platform updates, including work connected to Entra ID-related transition activities when assigned.
2026-08-12T00:00:00Z

Network Engineer

Los Angeles, CA
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for an experienced Network Engineer to support and optimize enterprise network operations in Los Angeles, California. This Long-term Contract position focuses on maintaining reliable connectivity, strengthening security, and improving performance across data center and infrastructure environments. The ideal candidate brings deep hands-on expertise with Cisco networking technologies, Palo Alto and Cisco ASA firewalls, and routing protocols such as BGP, along with exposure to VMware-based platforms and automation-driven operations. Responsibilities: • Design, configure, and maintain network infrastructure built on Cisco routing and switching technologies across enterprise and data center environments. • Administer and troubleshoot Palo Alto and Cisco ASA firewalls to ensure secure, resilient, and compliant network access. • Manage Border Gateway Protocol (BGP) configurations and routing policies to support stable external and internal connectivity. • Monitor network performance, investigate outages, and resolve complex connectivity issues to minimize service disruption. • Support VMware-based infrastructure by coordinating network connectivity for virtualized environments and related platform requirements. • Collaborate with infrastructure, operations, and DevOps teams to improve network reliability, scalability, and operational efficiency. • Implement automation and process improvements to streamline network administration and reduce repetitive manual tasks. • Maintain technical documentation for network topology, configurations, standards, and operational procedures. • Assist with data center network activities, including upgrades, maintenance windows, and infrastructure changes as needed.
2026-08-07T00:00:00Z

M365 Systems Engineer

Encino, CA
onsite
Permanent / Full Time
110000 - 130000 USD / Yearly
Microsoft 365 Systems Engineer Company OverviewA well-established organization in the professional services sector is seeking a Microsoft 365 Systems Engineer to join its internal technology team in Los Angeles, California. The company supports a dynamic, multi-office environment and is committed to leveraging modern technology, cybersecurity best practices, and cloud-based solutions to drive operational excellence. This role offers the opportunity to make a meaningful impact by enhancing collaboration, security, and productivity across the organization. Role SummaryThe Microsoft 365 Systems Engineer will be responsible for administering, securing, and continuously improving the organization's Microsoft 365 ecosystem while supporting broader infrastructure and endpoint technologies. This hands-on position is ideal for a security-focused systems professional who enjoys solving complex technical challenges, delivering automation solutions, supporting end users, and leading technology initiatives. Based in the Los Angeles, California area, this role combines operational support, systems engineering, security governance, and project execution. Key Responsibilities<ul><li>Administer, maintain, and optimize Microsoft 365 services including Entra ID, Exchange Online, SharePoint, OneDrive, Teams, Intune, Defender, Purview, and related cloud technologies</li><li>Manage user identities, access controls, group policies, role-based permissions, multifactor authentication, and conditional access configurations</li><li>Support governance and administration of AI-enabled workplace technologies while ensuring appropriate security and data protection controls</li><li>Oversee endpoint management activities, including device enrollment, application deployment, compliance policies, security baselines, and lifecycle management</li><li>Implement, monitor, and enhance cybersecurity controls across cloud and endpoint environments</li><li>Maintain data protection, retention, auditing, information governance, and compliance-related configurations</li><li>Support patch management, vulnerability remediation, endpoint hardening, and secure configuration standards</li><li>Troubleshoot and administer Windows, macOS, iOS, Android, networking components, and business-critical SaaS platforms</li><li>Develop and maintain PowerShell scripts and automation workflows to improve operational efficiency and reduce manual effort</li><li>Create technical documentation, support procedures, knowledge base content, and end-user training materials</li></ul>Compensation & Benefits<ul><li>$100,000-$120,000</li><li>Comprehensive benefits package including medical, dental, and vision coverage</li><li>Retirement savings plan with employer matching contributions</li><li>Professional development and certification support opportunities</li></ul>Additional Details<ul><li>Onsite with remote flexibility on an ad-hoc need basis</li><li>Participation in after-hours maintenance, upgrades, and incident response activities may be required</li><li>Up to 20% regional travel may be required</li><li>Opportunity to contribute ideas, influence technology strategy, and help shape future platform decisions in collaborative environment</li></ul>
2026-07-22T00:00:00Z

Senior Systems Engineer

Santa Monica, CA
onsite
Permanent / Full Time
120000 - 130000 USD / Yearly
Senior Systems Engineer Company OverviewA leading organization in the media, entertainment, and creative services industry is seeking a Senior Systems Engineer to join its Information Technology team in Los Angeles, CA. This company supports a dynamic, fast-paced environment and is investing heavily in infrastructure modernization, cybersecurity, endpoint management, and cloud technologies. This is an opportunity to work across a broad range of enterprise systems while helping shape long-term technology strategy and operational excellence. Role SummaryThe Senior Systems Engineer will serve as a key technical resource responsible for enterprise infrastructure, cybersecurity, endpoint management, and cloud operations. This role combines hands-on administration with strategic initiatives focused on infrastructure modernization, security enhancement, operational resiliency, and cloud transformation. The ideal candidate is a well-rounded systems engineer who enjoys solving complex technical challenges while driving continuous improvement across the IT environment. Key Responsibilities<ul><li>Administer and maintain enterprise server, virtualization, and infrastructure environments.</li><li>Support Windows and Linux server platforms, ensuring stability, performance, and security.</li><li>Manage backup, recovery, and disaster recovery solutions to support business continuity.</li><li>Oversee enterprise storage platforms and infrastructure lifecycle management initiatives.</li><li>Lead and support cybersecurity initiatives, vulnerability remediation efforts, and incident response activities.</li><li>Administer identity, access management, endpoint compliance, and device management platforms.</li><li>Support cloud infrastructure and participate in modernization efforts across public and hybrid cloud environments.</li><li>Implement automation, operational efficiencies, and infrastructure best practices.</li><li>Maintain integrations between enterprise applications, collaboration platforms, and business systems.</li><li>Develop and maintain technical documentation, procedures, and operational standards.</li></ul>Additional Details<ul><li>Hybrid work environment</li><li>Full-time, exempt position</li><li>Opportunity to contribute to major infrastructure modernization and security initiatives</li><li>Collaborative environment with strong executive support for technology investments</li><li>Long-term career growth potential within a technology-driven organization</li></ul>
2026-08-12T00:00:00Z

Cloud Engineer

Inglewood, CA
onsite
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for a Cloud Engineer to join a hospitality organization in Inglewood, California, on a Long-term Contract assignment. This position focuses on maintaining and improving a hybrid Microsoft environment that spans cloud services, on-premises infrastructure, endpoint management, and backup operations. The ideal candidate brings strong systems administration experience, a practical approach to troubleshooting, and a commitment to secure, reliable, and efficient technology operations. Responsibilities: • Manage identity services across a hybrid directory environment, including integration between Active Directory and Microsoft Entra ID. • Oversee core Microsoft 365 administration by supporting collaboration platforms, email services, file storage, and user licensing needs. • Maintain endpoint management solutions through Microsoft Intune by handling device onboarding, compliance standards, configuration settings, and security controls. • Support privileged access and identity governance practices to strengthen administrative security and controlled access to critical systems. • Administer Windows Server platforms by performing patching, monitoring system health, resolving performance issues, and addressing operational incidents. • Provide support for Linux servers, virtualization platforms, and backup technologies to help ensure stability, recovery readiness, and high availability. • Manage Azure infrastructure across multiple regions, including compute, storage, networking, monitoring, and identity-related services. • Create and enhance automation using PowerShell and similar scripting tools to reduce manual effort and improve operational consistency. • Use monitoring and ticketing platforms to track infrastructure health, document technical work, and coordinate issue resolution with internal teams and external vendors. • Participate in disaster recovery exercises, planned maintenance activities, and infrastructure upgrade efforts to support business continuity.
2026-08-12T00:00:00Z