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18 results for Help Desk Analyst Ii in Los Angeles Ca

IT Support Analyst II <p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is currently seeking an IT Support Analyst II for a client located in Cypress, CA. IT Support Analyst II will be responsible for supporting desktop and application technologies required such as desktops/laptops, printers, and handheld scanners along with a strong working knowledge of the Windows OS and desktop productivity tools such as MS Office.</p><p><br></p><p>·        <em>Hybrid: 3-4 days onsite. Exact schedule will be determined after initial training period</em></p><p>·        <em>Candidate needs to be onsite 100% for onboarding/training. 5-7 weeks </em></p> Help Desk We are in search of a detail-oriented individual to join our Help Desk team. Based in Los Angeles, California, this role involves various responsibilities within the industry, including managing Tier 2 Support, VDI, Desktop Support, and VOIP - Voice Over IP. This unique opportunity is not to be missed.<br><br>Responsibilities:<br>• Provide Tier 2 Support, addressing complex issues and offering solutions.<br>• Oversee VDI operations, ensuring smooth virtual desktop interface functions.<br>• Perform Desktop Support tasks, troubleshooting hardware and software issues.<br>• Handle VOIP - Voice Over IP tasks, maintaining effective communication systems.<br>• Carry out Application Installations, ensuring that essential software is accurately installed and updated.<br>• Oversee Windows Domain operations, managing user access and system security.<br>• Resolve Printer Problems, maintaining optimal functionality of printing devices.<br>• Utilize VM Horizon for virtual desktop infrastructure management.<br>• Manage Active Directory, maintaining accurate user data and access controls. Jr . Financial Analyst <p>A Company in Los Angeles that is a leader in the Healthcare Industry providing innovative solutions to clients while fostering a culture of integrity, innovation, and teamwork. We pride ourselves on supporting professional growth and development for our employees as we tackle exciting projects with global impact.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>As a Junior Financial Analyst, you will:</p><ul><li>Analyze financial data and provide actionable insights to support key business decisions.</li><li>Prepare, maintain, and improve advanced Excel models to track financial performance, forecasts, and budgets.</li><li>Assist in creating monthly, quarterly, and annual financial reports.</li><li>Conduct variance analysis to identify trends, potential risks, and opportunities.</li><li>Support the preparation of presentations and reports for senior management.</li><li>Collaborate with cross-functional teams to collect and verify data accuracy.</li><li>Participate in process improvements to streamline reporting and analytical workflows.</li></ul><p><strong>Technical Skills</strong></p><ul><li>Proficient in Microsoft Excel with advanced skills (e.g., pivot tables, VLOOKUP, complex formulas, chart creation).</li><li>Familiarity with financial analysis tools or software (e.g., Tableau, Power BI, SAP, or similar) is a plus.</li><li>Basic knowledge of accounting principles and general ledger functions.</li></ul><p><br></p> Financial Analyst - Entry Level <p><strong>Job Description: Junior Financial Analyst – Supply Chain Focus</strong></p><p><br></p><p><strong>Position Overview:</strong></p><p><strong>We are seeking a detail-oriented and motivated Junior Financial Analyst</strong> with a focus on supply chain operations to join our growing team. This role will provide integral support in analyzing and managing the full life cycle of purchase orders, identifying and resolving errors in invoice documentation, and contributing to the accuracy and efficiency of our Accounts Payable (AP) and supply chain processes. If you have advanced Excel skills (including VLOOKUPs and preload analysis), familiarity with error resolution, and a strong desire to grow your financial and analytical capabilities, we encourage you to apply. Experience with Oracle or similar ERP systems is a plus.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Error Identification and Resolution:</strong></li></ol><ul><li>Review and analyze error reports related to invoices and purchase orders.</li><li>Collaborate with cross-functional teams (e.g., Accounts Payable, Supply Chain) to troubleshoot and resolve discrepancies in invoice and PO matching.</li></ul><ol><li><strong>Reporting and Analysis:</strong></li></ol><ul><li>Utilize and edit reports from systems such as Oracle to verify accuracy and correct errors.</li><li>Run audits to ensure purchase orders (POs) are properly matched, approved, and processed.</li><li>Prepare detailed error reports to prevent reoccurrence of future discrepancies.</li></ul><ol><li><strong>Full Purchase Order Life Cycle Management:</strong></li></ol><ul><li>Monitor the end-to-end process of purchase orders, from creation to payment, ensuring compliance with company policies and procedures.</li><li>Support tracking of PO completion, approvals, and vendor payment management within the Oracle system.</li></ul><ol><li><strong>Advanced Excel Functions:</strong></li></ol><ul><li>Use advanced Excel functions, including VLOOKUPs, pivot tables, and preload operations, to analyze large datasets efficiently.</li><li>Develop and maintain templates to streamline data analysis and reporting.</li></ul><ol><li><strong>Collaboration and Workflow Optimization:</strong></li></ol><ul><li>Partner with the Supply Chain and AP teams to improve workflows and resolve systemic inefficiencies.</li><li>Recommend process improvements based on findings from invoice and error analysis.</li></ul> Data Analyst/Engineer <p>Robert Half is seeking 20+ <strong>Data Migration Specialists</strong> for a <strong>long-term (2+ years) project</strong> with a well-known <strong>education client</strong> in <strong>Downey, CA</strong>. This role focuses on <strong>data migration, validation, and quality assurance</strong>, ensuring seamless data movement between systems. This role is <strong>100% Onsite!</strong></p><p> </p><p>As a key part of the team, you will primarily review <strong>UAT (User Acceptance Testing) results</strong>, identify errors, and ensure data accuracy. The role requires strong <strong>SQL and Excel</strong> skills, along with experience in <strong>data mapping</strong>. While prior experience in <strong>payroll projects</strong> is a plus, it is not required.</p><p><br></p><p> </p><p><strong>Must-Have Qualifications:</strong></p><ul><li>Proven experience in <strong>data migration</strong> projects.</li><li>Strong <strong>SQL</strong> skills for querying, validation, and troubleshooting.</li><li>Proficiency in <strong>Microsoft Excel</strong> for data analysis.</li><li>Hands-on experience with <strong>data mapping</strong> and transformation.</li><li>Ability to analyze and interpret <strong>UAT test results</strong> for errors.</li></ul><p><br></p> Senior Business Systems Analyst <p><strong><u>Senior Business Systems Analyst</u></strong></p><p><strong>Hybrid onsite 2-3x per week in DTLA</strong></p><p><strong>25% travel to local Los Angeles based offices</strong></p><p><br></p><p>We are in the search for a Senior Business Systems Analyst to join our team in the non-profit sector in Los Angeles, California, United States. As a Senior Business Systems Analyst, you are expected to understand data, reporting, automation, and integrations with CRM systems like Salesforce. You'll be involved in driving the initiatives through system analysis and project management, delivering innovative solutions, and collaborating with various teams to optimize operations.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with stakeholders across programs, Finance, IT, and HRIS to gather business and system requirements, define project objectives, and develop KPIs.</p><p>• Foster transparency and manage expectations by keeping all stakeholders updated on progress, risks, and changes, aligning efforts to improve KPIs to meet strategic goals.</p><p>• Develop documentation and detailed project plans to support the implementation and management of business systems across programs.</p><p>• Map effective business processes and implement relative business data systems that support organizational needs, manage third-party analytics partners, and provide actionable insights.</p><p>• Create interactive dashboards to provide real-time insights, turning raw data into meaningful information comparing benchmark, program trends, and goal attainment.</p><p>• Perform analysis to identify areas for improvement, proposing solutions to enhance and improve program(s) performance.</p><p>• Deliver actionable insights tailored to each program’s needs, aligning them with strategies and business objectives to drive performance improvements and growth.</p><p>• Lead cross-functional teams to ensure they meet project milestones and deliverables while promoting a high-performance environment.</p><p>• Utilize your skills in Atlassian Jira, Business systems, Confluence, CRM, Gap Analysis, AB Testing, Agile Scrum, Backlog Grooming, Business Process Functions, Business Requirement Document, Salesforce Implementations, Salesforce Integration, and Domo</p> Revenue Cycle Analyst <p>Robert Half has partnered with a leading healthcare company to hire a Revenue Cycle Analyst based in El Segundo, California. As a Revenue Cycle Analyst, you will be tasked with managing account balances, recognizing revenue, data management, handling billing and collections, and formulating effective strategies to manage reimbursement rates. </p><p><br></p><p>Responsibilities:</p><p>• Manage and reconcile account balances from various regional centers</p><p>• Handle the billing and collections process for our regional center partners and private pay clients</p><p>• Review and recognize revenue for our Disability Service line, collaborating with Operations and Finance teams for any necessary adjustments</p><p>• Develop and maintain monthly and ad hoc reports on business metrics and analytics assignments</p><p>• Collaborate with cross-functional teams on data-oriented projects and business metrics</p><p>• Negotiate with Regional Centers on bill rate changes and analyze the impact on the division</p><p>• Develop and monitor Power BI dashboards using billing and remittance data</p><p>• Train and supervise an offshore team in India assisting with billings and collections postings</p><p>• Ensure compliance with key controls and audit requirements, and work with various customized systems to ensure proper accounting and controls.Ro</p> Manager of Benefits <p>Robert Half Management Resources is seeking a Global Benefits Manager for our gaming client with a multi-national presence. This engagement will be 3+ months in duration and will be reporting directly to the Sr. Director, People Ops & HRIS with a position of high visibility. Our client has grown exponentially throughout the last 3-years, and they need a Global Benefits expert who has exposure to countries such as US, UK, Canada, Spain, Mexico, Ireland, Israel, India, China, and or Korea. The right person for this role will be a highly accomplished, dynamic individual who can design, implement, and operate global employee benefit programs that are meaningful, impactful, and cost-effective.</p><p><br></p><p>Key responsibilities</p><p>- Manage a team of 6 (2 benefit analysts | 2 benefit partners | 1 Global Mobility Manager | 1 Global Mobility Analyst)</p><p>- Oversee Medical, Dental, Vision, STD, LTD, Life Insurance, HSA/FSAs, 401(k)</p><p>- Collaborate with the Brokers to assess best approach - fully insured or self-insured</p><p>- Oversee FMLA, Paid Family & Medical Leave, and LOA administration</p><p>- Analyze LOA process and evaluate the benefit of managing this internally or externally</p><p>- Partner with other leaders to ensure benefits help attract and retain talent</p> Desktop Support Specialist <p><strong>Job Title:</strong> Desktop Support Specialist with Adobe Premiere Expertise</p><p><strong>Location:</strong> Mid-City Los Angeles, CA (Onsite, Monday - Friday, 10 AM - 7 PM)</p><p><strong>Salary:</strong> $60,000 - $75,000 per year, plus benefits</p><p><strong>Job Description:</strong></p><p>We are seeking a <em>Desktop Support Specialist</em> with exceptional Adobe Premiere Pro troubleshooting skills and a strong background in the Media and Entertainment industry. An ideal candidate is not only a tech enthusiast but also a creative individual with personal experience in video editing, either professionally or as a hobby. This onsite role will require you to work at our Mid-City Los Angeles office, Monday through Friday, from 10 AM to 7 PM.</p><p>This position offers you the opportunity to combine your technical expertise with your passion for video editing, playing a vital role in supporting creative professionals within a fast-paced, dynamic environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide technical troubleshooting and hands-on support for Adobe Premiere Pro and related Creative Cloud applications, ensuring minimal downtime for end users.</li><li>Offer remote and in-person desktop support for Windows and Mac systems, including software installation, hardware configuration, and network troubleshooting.</li><li>Act as a liaison between technical teams and creative teams, translating technical jargon into actionable solutions for time-sensitive production workflows.</li><li>Troubleshoot video editing hardware (e.g., RAID storage, GPUs, high-speed drives) and software issues tied to rendering, exporting, and file compatibility.</li><li>Maintain and support editing suites, ensuring all systems are optimized for high-performance workflows.</li><li>Offer best practices around media management, file storage, and export settings to ensure smooth collaboration.</li><li>Document technical resolutions and provide ongoing training/resource materials for end users to empower increased self-sufficiency.</li><li>Stay current on updates and trends within the Creative Cloud ecosystem, particularly for Premiere Pro, and recommend upgrade strategies.</li></ul><p><br></p> Financial Analyst/Manager We are on the lookout for a Financial Analyst/Manager to become a part of our team in Valencia, California. In this role, you will be tasked with handling customer applications, maintaining accurate records, and resolving any arising customer inquiries. Additionally, you'll monitor customer accounts and take necessary action when required.<br><br>Responsibilities:<br><br>• Efficiently and accurately process customer credit applications<br>• Maintain up-to-date and precise customer credit records<br>• Utilize your strong financial analysis skills to assess and report on financial data<br>• Use your organizational skills to prioritize tasks and ensure data accuracy<br>• Use your experience with Hyperion, Oracle, or other large ERP systems to manage and analyze financial data<br>• Utilize your strong communication skills to resolve customer inquiries promptly and professionally<br>• Employ your knowledge of accounting functions to ensure the financial health of the organization<br>• Utilize your experience in annual budgeting and auditing to assist in the company's financial planning<br>• Use your skills in financial modelling to predict future financial trends<br>• Use your knowledge of budget processes to assist in the creation and management of financial plans. Business Systems Analyst <p>Job Posting: Senior Business Analyst – Supply Chain</p><p><strong>Location:</strong> Gardena, CA</p><p><strong>Compensation:</strong> Up to $125,000 (On-Site)</p><p>We are seeking an experienced <strong>Senior Business Analyst</strong> to join our growing team in Gardena, CA. As a pivotal liaison between supply chain stakeholders and ERP developers, you’ll ensure critical projects stay on track and optimize our operational efficiency. If you have expertise in supply chain systems, ERP platforms, and a strong understanding of wholesale/distribution operations, we’d love to hear from you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary liaison between supply chain stakeholders and ERP developers, translating business needs into technical requirements.</li><li>Evaluate current ERP systems (legacy systems and NetSuite modules) and provide actionable recommendations for improvement or system upgrades.</li><li>Lead and expedite delayed projects, including the execution of Transportation Management System (TMS) and Warehouse Management System (WMS) initiatives.</li><li>Support the implementation of new WMS tools.</li><li>Integrate supply chain data feeds into BI visualizations to enhance reporting and decision-making.</li><li>Analyze and document business requirements, workflows, and processes, ensuring alignment with operational goals.</li><li>Provide training and ongoing support to end-users for system adoption and process efficiency.</li></ul><p>For immediate consideration, direct message Reid Gormly on LinkedIN today and apply now</p> IT Director <p><strong>Job Posting: IT Director</strong></p><p><strong>Location:</strong> Long Beach, CA (On-Site)</p><p><strong>Salary:</strong> Up to $190,000 per year</p><p><strong>Overview:</strong></p><p>Are you an experienced IT leader with a passion for healthcare and cybersecurity? Join an independent, employee-owned specialized healthcare organization committed to making a difference in dental health. As the IT Director, you’ll drive impactful projects like enhancing cybersecurity posture and optimizing applications to support the company’s mission of providing excellent care.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and oversee IT operations, systems, hardware, and network equipment.</li><li>Develop and implement IT policies to ensure system stability, uptime, and compliance.</li><li>Manage IT vendor relations, licensing, and budgets effectively.</li><li>Evaluate and optimize applications for improved functionality and efficiency.</li><li>Implement and oversee cybersecurity awareness training for employees.</li><li>Design and execute strategic IT projects, including upgrades and migrations.</li><li>Ensure adherence to HIPAA and other industry-specific compliance standards.</li><li>Support business continuity and disaster recovery plans.</li><li>Foster trust-based relationships with internal stakeholders and external vendors.</li></ul><p>For immediate consideration, direct message Reid Gormly on LinkedIN and Apply now!</p> HRIS Administrator <p><strong>HRIS Analyst Opportunity in Torrance </strong></p><p>We are currently seeking a <strong>HRIS Analyst</strong> in Torrance. We’re looking for a driven professional with deep expertise in <strong>HRIS systems</strong> and <strong>ADP platforms</strong>. As an integral member of our HR team, you will play a pivotal role in managing, maintaining, and maximizing our HRIS technologies while ensuring seamless information flow across internal and external stakeholders.</p><p><strong>This is a temporary Hybrid role</strong></p><p>In this role, you’ll contribute significantly to the analysis, design, maintenance, and reporting functions within our HR department. If you're passionate about leveraging technology to transform human resources operations, this could be the opportunity for you!</p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee, maintain, and manage HRIS systems and databases with a focus on data accuracy and quality.</li><li>Use <strong>ADP</strong> to streamline payroll processing, benefits administration, timekeeping, and other HR-related tasks.</li><li>Partner with stakeholders to build custom HR reports, conduct regular audits, and ensure data integrity.</li><li>Analyze and interpret complex HR data sets to provide actionable insights to the HR and management teams.</li><li>Conduct system testing, troubleshoot issues, and validate results for optimized HRIS performance.</li><li>Uphold data privacy standards and ensure compliance with company policies and regulations.</li><li>Participate in system upgrades, process improvements, and new HRIS technology implementations to meet evolving business needs.</li></ul><p><br></p> Director of Data <p><strong>Director of Data </strong></p><p><strong>Salary: Up to $180,000 </strong>We are seeking a <strong>Director of Data</strong> to develop and implement a data strategy that drives business decisions. You will lead a team of data analysts and data scientists, leveraging <strong>predictive analytics and machine learning</strong> to extract insights from complex datasets. Collaboration with key stakeholders, Business Intelligence, Data Engineering, and IT teams will be essential to ensure proper data management.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the development and execution of a <strong>data strategy</strong> aligned with business goals.</li><li>Manage a team of data analysts and scientists, utilizing tools like <strong>Python, R, TensorFlow, and PyTorch</strong>.</li><li>Develop and optimize <strong>data models, algorithms, and self-service analytics tools</strong>.</li><li>Oversee data governance, data quality, and <strong>cloud-based platforms</strong> (AWS, Azure, GCP).</li><li>Drive adoption of <strong>predictive analytics and machine learning</strong> across the organization.</li><li>Develop <strong>data visualization strategies</strong> using Tableau, Power BI, or QlikView.</li><li>Provide executive-level insights through performance reports and key metrics.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Experience leading <strong>data science and analytics teams</strong>.</li><li>Expertise in <strong>predictive analytics, machine learning, and statistical analysis</strong>.</li><li>Proficiency in <strong>Python or R</strong> for data analysis and modeling.</li><li>Strong business acumen and ability to translate insights into <strong>actionable strategies</strong>.</li><li>Excellent leadership, communication, and collaboration skills.</li><li>Familiarity with <strong>agile methodologies</strong> and data governance best practices.</li></ul><p>For immediate consideration, direct message Reid Gormly on LinkedIN and Apply now</p> IT Director <p>We are offering an exciting opportunity in the Legal industry in Los Angeles, California, with the role of an IT Director. As an IT Director, you will be in charge of leading and managing our firm's technology operations and strategy. Your responsibilities include ensuring the effective implementation, security, and further development of our IT infrastructure and applications across all offices. You will work closely with firm leadership to align technology initiatives with business objectives, enhance operational efficiency, and adhere to industry standards and best practices.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Lead and manage the firm's IT strategy and ensure alignment with business and operational goals.</p><p>• Oversee all aspects of IT infrastructure, including network security, enterprise applications, and user support.</p><p>• Manage IT governance, risk, and compliance, focusing on data security, cybersecurity, and regulatory adherence.</p><p>• Lead a team of IT professionals, promoting innovation, collaboration, and excellence in service delivery.</p><p>• Manage technology investments, vendor relationships, and budgets to ensure cost-effectiveness and business value.</p><p>• Drive continuous improvements in system performance, reliability, and end-user experience.</p><p>• Collaborate with attorneys, staff, and administrative teams to provide technology solutions that support client service and firm operations.</p><p><br></p><p>For immediate consideration, direct message Reid Gormly on Linkedin today</p> IT Manager <p><strong>Summary:</strong></p><p>Seeking for IT Manager in Rancho Cucamonga. This position is responsible for overseeing all aspects of the company’s internal IT operations, ensuring seamless integration and performance of hardware, software, and cloud services. The role involves managing budgets, maintaining systems, implementing cybersecurity protocols, and leading a team to support business operations. Additionally, this position handles employee IT onboarding and offboarding, vendor relations, and ensures the organization’s IT infrastructure aligns with business goals and security standards.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Oversee all company IT operations, including hardware and software management.</li><li>Develop and manage the annual IT budget, identifying cost-saving opportunities.</li><li>Manage hardware and software maintenance agreements, ensuring timely upgrades and optimizations.</li><li>Provide on-premises and remote troubleshooting support for IT issues (e.g., servers, laptops, custom software).</li><li>Manage software integrations and cloud services (e.g., Azure AD, AWS, backups).</li><li>Develop and maintain an asset management program to track and secure company hardware.</li><li>Oversee employee onboarding and offboarding, including hardware setup, software access, and training.</li><li>Establish and implement cybersecurity protocols, conducting regular security audits.</li><li>Manage employee remote connectivity, including VPNs.</li><li>Administer IT policies and procedures related to hardware/software, security, and backup.</li><li>Cultivate vendor relationships to support company operations.</li><li>Lead and develop IT team members to meet productivity and quality goals.</li><li>Conduct performance reviews, ensuring alignment with company expectations.</li><li>Define and communicate policies to improve resource utilization, customer service, and profitability.</li><li>Perform additional duties as assigned by management.</li></ul> IT Manager We are offering an exciting opportunity for an IT Manager in the legal industry. The role is based in Beverly Hills, California, and involves overseeing our IT operations, managing law firm applications, and enhancing the overall technological framework of the organization.<br><br>Responsibilities:<br><br>• Administer and manage Microsoft 365 and all related applications<br>• Efficiently troubleshoot issues related to iManage, Outlook, and other legal applications<br>• Setup and configure applications necessary for staff members<br>• Manage Aderant Cloud-hosted CRM or similar platforms, ensuring optimal functionality<br>• Oversee the management of direct circuits between offices in different locations<br>• Implement and maintain robust security protocols for network connections, including SharePoint and OneDrive<br>• Establish a new FTP site, ensuring secure and efficient data exchange<br>• Take initiative in problem-solving, even when all answers are not readily available<br>• Prioritize tasks effectively and implement strategies to mitigate risks to the firm, particularly in relation to data protection<br>• Collaborate with senior roles and a fractional CIO for handling escalations<br>• Develop and manage documentation for daily tasks, procedures, and responses to issues such as phishing attacks<br>• Oversee the internal Intranet, ensuring it effectively houses all policies and protocols. Sr. Director of Technology We are on the lookout for a Sr. Director of Technology to join our team in Laguna Beach, California. In this role, you will be responsible for leveraging technology to enhance customer experiences, making data-driven decisions, and leading a technology team. You will also work closely with other departments to align technological advancements with business goals.<br><br>Responsibilities:<br><br>• Deepen your understanding of technology stacks, platforms, and emerging technologies relevant to e-commerce and gifting solutions.<br>• Utilize your experience with e-commerce, including payment gateways, customer experience optimization, and security protocols.<br>• Manage ERP platforms, with a preference for Business Central experience.<br>• Build Shopify apps and enhance your knowledge of UXUI.<br>• Use technology to develop new products, automate processes, and digitally transform our operations.<br>• Make technology decisions based on data analytics, consumer behavior, purchasing trends, and operational efficiencies.<br>• Ensure the protection of sensitive customer information through your knowledge of data protection, privacy laws, and security measures.<br>• Select and manage technology vendors, ensuring seamless integration and cost-effective solutions.<br>• Collaborate with other departments, such as marketing, product, and customer service, to align technological advancements with business goals.<br>• Build, mentor, and lead a technology team.<br>• Enhance the customer journey through technology, ensuring seamless user experiences across digital platforms, from browsing to gifting.