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33 results for Front Desk Administrator in Los Angeles Ca

Front Coordinator Corodinator <p>We are seeking a dynamic and customer-focused Bilingual Spanish Front Desk Coordinator to join our team in Commerce, CA! As the first point of contact for our company, you will play a key role in creating a welcoming atmosphere and ensuring smooth front desk operations. This role is ideal for someone who thrives in a fast-paced environment, has exceptional communication skills, and can seamlessly switch between English and Spanish.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, clients, and employees in a friendly and professional manner.</li><li>Answer and direct phone calls, taking detailed messages when necessary.</li><li>Manage scheduling and coordinate appointments, ensuring optimal use of company resources.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Maintain an organized and tidy front desk and reception area.</li><li>Provide administrative support, including data entry, filing, and maintaining office supplies inventory.</li><li>Assist with translating documents and communications between English and Spanish.</li><li>Coordinate with various departments to ensure efficient office operations.</li><li>Address and resolve basic customer inquiries and concerns promptly.</li></ul><p><br></p> Front Desk Coordinator <p>Are you someone who thrives on creating welcoming first impressions and helping operations run like a well-oiled machine? Our client in North County is looking for a <strong>Front Desk Coordinator</strong> who exudes professionalism, warmth, and exceptional organization. This position plays a pivotal role in ensuring that every client, visitor, and employee feels valued and supported from the moment they walk through the door. As the face of the office, you’ll oversee front-desk operations while also juggling a variety of administrative responsibilities that are critical to the success of the team. If you’re a master of multitasking, organization, and customer service, this is an amazing opportunity to grow in a dynamic work environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet visitors and employees with a friendly, professional demeanor and ensure all guests are appropriately logged and assisted.</li><li>Answer incoming telephone calls promptly and direct them to the appropriate departments or individuals.</li><li>Coordinate the scheduling of meetings, conference rooms, and appointments, ensuring seamless communication between all parties.</li><li>Manage mail flow: sort, distribute, and prepare outgoing mail, including shipping and packages.</li><li>Maintain cleanliness and organization of the front desk and lobby area to reflect a welcoming, professional environment.</li><li>Support various administrative duties, such as data entry, document preparation, and filing.</li><li>Provide additional support to office managers or teams as needed for special projects or overflow tasks.</li></ul> Front Office Clerk <p>Our client is seeking a friendly and efficient <strong>Front Office Clerk</strong> to serve as the first point of contact for clients, customers, and visitors. The ideal candidate will be a professional multitasker with excellent communication skills who thrives in a customer-facing role.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Greet visitors and direct them to the appropriate company personnel.</li><li>Answer incoming calls, respond to inquiries, and redirect calls as necessary.</li><li>Manage the front desk area, maintaining a welcoming and organized space.</li><li>Perform basic clerical tasks such as filing, scanning, and mail distribution.</li><li>Assist team members with scheduling meetings and appointments as needed.</li><li>Provide general administrative support to various departments as requested.</li></ul> Receptionist <p>Job Title: Entry-Level Receptionist – Private Equity Firm</p><p><br></p><p>Location: Santa Monica, Monday-Friday 9-6.</p><p><br></p><p>Employment Type: Full-Time</p><p><br></p><p>Salary: $50-$60K</p><p><br></p><p>About the Company: Join a dynamic and fast-paced private equity firm that specializes in helping companies grow and succeed through strategic investments. We are looking for a professional, motivated, and organized individual to serve as the first point of contact for our company. This is an exceptional opportunity to gain exposure to the private equity industry while building valuable administrative skills in a prestigious and growth-oriented environment.</p><p><br></p><p>Position Overview: The Entry-Level Receptionist will provide exceptional front-desk support, ensuring the professional, welcoming, and efficient operation of our reception area. The ideal candidate will be detail-oriented, possess excellent communication skills, and demonstrate a high level of discretion and professionalism when handling sensitive information and interactions with high-profile clients and internal stakeholders.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>Front Desk Management:</p><p><br></p><p>Serve as the first point of contact for visitors, clients, and vendors, offering a warm and professional welcome.</p><p>Answer, screen, and direct incoming phone calls promptly and professionally.</p><p>Manage and maintain a well-organized and tidy reception area.</p><p>Administrative Support:</p><p><br></p><p>Coordinate and schedule meetings, bookings, and conference room calendars as needed.</p><p>Assist with shipping, mailing, and receiving deliveries and documents.</p><p>Maintain and order office supplies to ensure efficient daily operations.</p><p>Visitor Support:</p><p><br></p><p>Facilitate check-ins for visitors and arrange visitor access cards, ensuring security protocols are followed.</p><p>Coordinate visitor amenities such as refreshments and assist with meeting setup as needed.</p><p>Collaboration:</p><p><br></p><p>Provide clerical support for various departments, including filing, data entry, and scanning.</p><p>Assist the Office Manager and Executive Assistants with ad hoc administrative duties or special projects.</p><p>Build relationships with building management and vendors to handle facility-related requests.</p><p>Confidentiality and Professionalism:</p><p><br></p><p>Handle sensitive client and business information with discretion.</p><p><br></p><p><strong><u>Requirements:</u></strong></p><p>Education and Experience:</p><p>bachelor’s degree is required, and the candidate must have a 2.5 GPA or higher</p><p>administrative experience, ideally in a professional services or financial environment.</p><p><br></p><p><strong><u>Skills and Qualities:</u></strong></p><p><br></p><p>Exceptional interpersonal and communication skills (both written and verbal).</p><p>Strong organizational skills with superb attention to detail and accuracy.</p><p>Proficiency in MS Office Suite, including Word, Excel, and Outlook.</p><p>Ability to multitask and prioritize responsibilities in a dynamic, fast-paced environment.</p><p>A polished and professional demeanor and appearance.</p><p>Additional Requirements:</p> Receptionist/Front desk <p>We are looking for a temporary Receptionist/Front Desk to join our team in Manhattan Beach, California. In this role, you will be tasked with providing top-notch customer service, managing a multi-line phone system, and organizing files efficiently. </p><p><br></p><p>Responsibilities:</p><p>• Handle a multi-line phone system effectively, ensuring all calls are answered promptly and directed to the appropriate personnel.</p><p>• Deliver high-quality customer service, addressing inquiries and providing information as needed.</p><p>• Organize and maintain files in a manner that allows for easy access and retrieval.</p><p>• Monitor and update customer records accurately to ensure all information is up-to-date.</p><p>• Act as the first point of contact for visitors, greeting them professionally and directing them accordingly. </p><p>• Handle any additional administrative tasks as required to support the smooth running of the front desk.</p> Medical Front Desk Specialist <p>We are offering a contract to permanent employment opportunity for a Medical Front Desk Specialist in the Irvine, California area. This role falls within the healthcare industry and will be located at a newly established clinic. As a Medical Front Desk Specialist, you will be responsible for coordinating patient care, managing check-in/out processes, and scheduling procedures. Your role will also involve liaising with billing and preauthorization departments and handling insurance benefit checks. </p><p> Responsibilities:</p><p>• Oversee the check-in and check-out procedures for patients • Schedule medical procedures and arrange follow-up appointments</p><p>• Liaise with billing and authorization departments to ensure seamless communication • Process insurance benefit checks and handle related tasks </p><p>• Use the NextGen EHR system for data entry and patient record management</p><p>• Collaborate with the team to support the clinic's expansion efforts • Provide exceptional patient care experiences </p><p>• Use Microsoft Office Suites and Microsoft Teams for administrative tasks • Handle medical insurance billing and verification tasks </p><p>• Perform receptionist duties, including answering multi-line phone systems.</p> Medical Front Desk Coordinator <p>We are seeking a highly organized, friendly, and detail-oriented <strong>Medical Front Desk Coordinator</strong> to join our healthcare team. The ideal candidate must have experience using <strong>Epic</strong> electronic medical records (EMR) software and extensive knowledge of <strong>insurance verification processes</strong>. You will be the first point of contact for patients, responsible for creating a welcoming and efficient experience while ensuring smooth administrative operations at the front desk.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li><strong>Patient Interaction</strong>: Greet patients warmly and manage check-ins/check-outs to provide an exceptional experience.</li><li><strong>Scheduling</strong>: Utilize <strong>Epic</strong> EMR to schedule and update patient appointments efficiently.</li><li><strong>Insurance Verification</strong>: Verify patient insurance coverage, eligibility, co-pays, and deductibles prior to appointments.</li><li><strong>Records Management</strong>: Use <strong>Epic</strong> to maintain accurate patient records, update demographics, and ensure data is compliant with HIPAA regulations.</li><li><strong>Billing Support</strong>: Assist with collecting payments, explaining billing information, and addressing insurance-related questions.</li><li><strong>Communication</strong>: Answer phone calls professionally, responding to patient inquiries or directing them to the appropriate department.</li><li><strong>Collaboration</strong>: Work closely with medical staff, billing departments, and other team members to ensure operational efficiency.</li><li><strong>Administrative Duties</strong>: Handle general front desk tasks, such as managing emails, maintaining the office’s cleanliness, and ordering supplies.</li></ul><p><br></p> Medical Front Desk Specialist <p>We are offering a contract to hire employment opportunity for a Medical Front Desk Specialist in the Irvine, California area. This role falls within the healthcare industry and will be located at a newly established clinic. As a Medical Front Desk Specialist, you will be responsible for coordinating patient care, managing check-in/out processes, and scheduling procedures. Your role will also involve liaising with billing and preauthorization departments and handling insurance benefit checks.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the check-in and check-out procedures for patients</p><p>• Schedule medical procedures and arrange follow-up appointments</p><p>• Liaise with billing and authorization departments to ensure seamless communication</p><p>• Process insurance benefit checks and handle related tasks</p><p>• Use the NextGen EHR system for data entry and patient record management</p><p>• Collaborate with the team to support the clinic's expansion efforts</p><p>• Provide exceptional patient care experiences</p><p>• Use Microsoft Office Suites and Microsoft Teams for administrative tasks</p><p>• Handle medical insurance billing and verification tasks</p><p>• Perform receptionist duties, including answering multi-line phone systems.</p> Medical Front Desk Specialist <p>We are offering a contract to hire employment opportunity for a Medical Front Desk Specialist in the Irvine, California area. This role falls within the healthcare industry and will be located at a newly established clinic. As a Medical Front Desk Specialist, you will be responsible for coordinating patient care, managing check-in/out processes, and scheduling procedures. Your role will also involve liaising with billing and preauthorization departments and handling insurance benefit checks.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the check-in and check-out procedures for patients</p><p>• Schedule medical procedures and arrange follow-up appointments</p><p>• Liaise with billing and authorization departments to ensure seamless communication</p><p>• Process insurance benefit checks and handle related tasks</p><p>• Use the NextGen EHR system for data entry and patient record management</p><p>• Collaborate with the team to support the clinic's expansion efforts</p><p>• Provide exceptional patient care experiences</p><p>• Use Microsoft Office Suites and Microsoft Teams for administrative tasks</p><p>• Handle medical insurance billing and verification tasks</p><p>• Perform receptionist duties, including answering multi-line phone systems.</p> Front Desk Coordinator <p>We are offering a permanent employment opportunity for a Front Desk Coordinator in the Healthcare and Social Assistance sector, located in Fountain Valley, California. This role involves a range of administrative and customer service tasks in a busy medical office setting.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Accurately process patient demographic information including phone, insurance, address, reason for appointment, and referral source.</p><p>• Manage high volume of incoming and outgoing calls, ensuring all inquiries are resolved efficiently and professionally.</p><p>• Maintain and organize patient records, ensuring all data is up-to-date and easily accessible.</p><p>• Utilize Microsoft Excel, Outlook, and Word to manage tasks and communicate effectively within the team.</p><p>• Provide excellent customer service, addressing patient inquiries and concerns in a timely and compassionate manner.</p><p>• Utilize basic medical terminology in daily communications and tasks.</p><p>• Assist with scheduling interviews and processing resumes as needed.</p><p>• Handle sensitive information with discretion and maintain confidentiality at all times.</p><p>• Utilize multi-line phone system to manage calls and inquiries.</p><p>• Work in a high-traffic environment, managing multiple tasks and prioritizing effectively.</p> Office Coordinator <p>Our client in Vista is currently seeking an enthusiastic and organized <strong>Office Coordinator</strong> to join their team. This role requires a true “jack-of-all-trades” who thrives in ensuring office operations run smoothly and efficiently. The Office Coordinator will oversee daily administrative activities, manage front desk operations, and support teams across various departments. If you are detail-oriented, personable, and passionate about maintaining a positive workplace environment, this is the opportunity for you! The successful candidate will ensure the office functions seamlessly and will take responsibility for facilitating communication, maintaining supplies, and assisting in coordinating events.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Act as the first point of contact by professionally greeting visitors, answering phones, and managing incoming inquiries.</li><li>Manage office supply inventory and coordinate replenishment orders to maintain a fully stocked and functional workspace.</li><li>Oversee conference room scheduling, office equipment maintenance, and vendor relationships.</li><li>Assist with onboarding new employees by setting up workstations, providing supplies, and supporting orientation sessions.</li><li>Maintain records of office expenses; assist in budget tracking and processing invoices for office-related expenses.</li><li>Coordinate internal and external meetings or events, including preparing agendas and materials as needed.</li><li>Provide general administrative support to leadership and other departments to manage overflow tasks.</li></ul> Administrative Assistant We are offering a short term contract employment opportunity for an Administrative Assistant in Los Angeles, California. The primary function of this role is to maintain order and efficiency in our office environment. The Administrative Assistant will be responsible for setting up and breaking down conference rooms for meetings and events, maintaining the cleanliness and organization of our pantries and kitchens, and handling various other office tasks as needed. <br><br>Responsibilities:<br>• Setup and breakdown of conference rooms for various meetings and events<br>• Maintain cleanliness and organization of two pantries and kitchens<br>• Keep office supplies and toiletries well-stocked<br>• Occasionally cover reception duties during lunch hours and PTO<br>• Handle food ordering and maintain a detailed excel spreadsheet and calendar for events and meetings<br>• Adapt to changes and prioritize tasks efficiently and effectively<br>• Utilize good judgement and decision-making skills for event planning<br>• Maintain a detail oriented demeanor and presentation as this role is client-facing<br>• Be willing to learn and adapt to new tasks and responsibilities<br>• Document and track various office tasks and operations. Receptionist We are offering an opportunity for a Receptionist in the Waste, Refuse & Environmental Waste Management industry located in Azusa, California. As a Receptionist, you will be the first point of contact for our company, handling the flow of people through the business and ensuring that all receptionist responsibilities are completed accurately and delivered with high quality. Your duties will include offering administrative support across the organization, coordinating front-desk activities, and managing multi-line phone calls.<br><br>Responsibilities:<br>• Greet and welcome guests as they arrive at the office<br>• Direct visitors to the appropriate person and office<br>• Ensure reception area is tidy and presentable, with all necessary stationery and material<br>• Answer, screen, and forward incoming phone calls<br>• Maintain office security by following safety procedures and controlling access via the reception desk<br>• Order front office supplies and keep an inventory of stock<br>• Update calendars and schedule meetings<br>• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing<br>• Coordinate mail flow in and out of the office<br>• Keep updated records of office expenses and costs Administrative Assistant We are offering a long term contract employment opportunity for an Administrative Assistant in Newport Beach, California. This role primarily involves administrative tasks in a fast-paced environment, including attending to guests, handling mail, and managing office supplies.<br><br>Responsibilities:<br><br>• Greet and attend to guests at the front desk, ensuring a warm welcome and prompt attention to inquiries.<br>• Receive, sort, and distribute incoming mail to the appropriate recipients.<br>• Take responsibility for ordering office supplies and food to maintain a well-stocked and efficient workspace.<br>• Arrange and prepare conference rooms for meetings, including setting up necessary equipment and materials.<br>• Handle ad-hoc administrative tasks as needed to support the smooth operation of the office.<br>• Utilize Microsoft Suite (Word, Excel, PowerPoint, Outlook) to manage tasks and communicate effectively.<br>• Answer inbound and outbound calls, providing excellent customer service to all callers.<br>• Perform data entry tasks, maintaining accuracy and attention to detail.<br>• Correspond via email professionally, responding to inquiries and communicating information as needed.<br>• Schedule appointments and meetings, ensuring efficient time management and avoidance of conflicts. Eligibility Specialist - FSS 1. Coordinate and process document requests from Legal Department, and DPSS and other agencies (local law enforcement, CDSS, and Housing Authority, etc.) in a timely manner.<br>2. Create and maintain unit files and track all document requests.<br>3. Organize and maintain filing system of fraud & appeals records including preparing records for off-site storage<br>4. Perform data entry; retrieve client information via Cal Saws, and produce, photocopy and/scan program records.<br>5. Respond to all internal and external communications via email and telephone in a timely manner.<br>6. Process all incoming mail and determine if the Notice of Action was received before the appeal due date. Log all incoming appeals in the Appeals Unit Tracking log and CC3. Prepare forms, notices, and correspondence related to document requests and appeals. <br>7. Schedule appeal hearings, mail appointment notices, and update database (i.e.CC3) with appeal status. Communicate with the case management specialist about appeal request and coordinate with front desk staff regarding appeal hearing appointments. <br>8. Prepare appeal decision letter for mailing, and include appeal documents such as emails, appointment letters and case notes in parent file. <br>9. Participate in team meetings and other staff development trainings.<br>10. Assist with inventory of office supplies.<br>11. Perform other duties as assigned.<br>EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS:<br>• Minimum two years administrative or clerical experience. Experience working with parents receiving subsidized childcare or social support services preferred.<br>• High School diploma required; Associate of Arts degree in the Social Sciences field preferred; years of related work experience can be substituted for the AA degree. Customer Service Coordinator <p>We are seeking a detail-oriented and proactive Administrative Assistant to support the Customer Service Manager, President, and Sales Manager with administrative tasks, reporting, and KPI updates. The ideal candidate will be proficient in Excel and comfortable handling data-driven tasks to support business operations.</p><p>Key Responsibilities:</p><ul><li>Assist in preparing, updating, and maintaining reports and KPI metrics.</li><li>Perform general administrative duties, including data entry, document management, and correspondence.</li><li>Support the Customer Service, Sales, and Executive teams with scheduling, email management, and project coordination.</li><li>Organize and track key business documents to ensure accuracy and accessibility.</li><li>Handle confidential information with discretion and professionalism.</li><li>Communicate effectively with internal departments to ensure seamless workflow.</li></ul><p> </p><p><br></p> Customer Service 3_Non-Cleared <p>We are offering a contract for a permanent employment opportunity for a detail-oriented Customer Service 3_Non-Cleared in the technology solutions industry, based in Lakewood, California. As a Customer Service 3_Non-Cleared, you will be a critical point of contact for both internal and external customers, handling a variety of tasks from shipping and receiving to administrative duties.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate with shipping vendors and handle shipping/receiving of domestic/international equipment</p><p>• Accurately track inventory through our Costpoint system</p><p>• Handle procurement activities for ordering parts and equipment</p><p>• Assist in administrative tasks such as answering telephones, sorting mail, and preparing office correspondence</p><p>• Utilize Microsoft Office software to format reports, present data, and organize information</p><p>• Create and maintain project folders, both electronic and paper, as dictated by office policies</p><p>• Collaborate with the HQ on yearly inventory audits</p><p>• Coordinate with vendors for repairs and calibrations to test equipment</p><p>• Support the manager in tracking tasks and ensuring all costs are documented for billing</p><p>• Utilize a ticketing system to create and update tickets for all types of tasks</p> Customer Service Representative <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call (818) 703-8818 for immediate consideration.</p><p> </p><p>•          Receiving and placing customer service telephone calls</p><p>•          Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>•          Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>•          Data entry and research as required to troubleshoot customer problems</p> Customer Service Representative <p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p>​</p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul> Customer Service Representative <p>We are on the search for a Customer Service Representative to become a vital part of our team, based in Pasadena, California. In this role, your main focus will be handling customer inquiries and concerns, processing applications, and maintaining detailed records of customer interactions. This role offers a short term contract employment opportunity. For immediate consideration email your resume and call 626-463-2031. </p><p><br></p><p>Responsibilities</p><p>• Take the lead in conducting outreach calls to provide information to individuals about emergency readiness and offer support to those affected.</p><p>• Act as the first point of contact for customers, responding to their inquiries regarding disaster preparedness and other topics.</p><p>• Uphold the responsibility of data entry, with a focus on processing customer credit applications accurately and efficiently.</p><p>• Show proficiency in using Microsoft Excel and Word for order entry and email correspondence.</p><p>• Ensure all customer interactions, inquiries, and resolutions are accurately documented in the designated database.</p><p>• Show commitment to ongoing learning by participating in training sessions to stay updated on scripts and best practices.</p><p>• Display adherence to established protocols, guidelines, and procedures when handling calls.</p><p>• Manage and monitor customer accounts, taking appropriate actions as required.</p> Call Center Specialist <p>We are seeking a bilingual Korean Call Center Specialist in the Financial Services industry located in Gardena, California. In this role, you will be responsible for handling customer queries, managing customer accounts, and maintaining an efficient customer service system. The workplace will be dynamic and fast-paced, offering a long-term contract employment opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process customer credit applications</p><p>• Efficiently handle inbound calls and provide exceptional customer service</p><p>• Utilize CRM and other computer programs to maintain accurate customer records</p><p>• Leverage ADP - Financial Services and Avaya CMS to assist customers</p><p>• Monitor customer accounts and execute appropriate action when needed</p><p>• Ensure all customer interactions are recorded in the customer service software</p><p>• Support customers with benefit functions and related queries</p><p>• Deliver timely responses to customer inquiries to ensure customer satisfaction</p><p>• Use About Time software for effective time management.</p> Customer Service Representative <p>We are welcoming applications for the role of a part-time Customer Service Representative based in the City of Industry, California. This role offers a contract to permanent employment opportunity in the manufacturing industry. The workplace is a business casual environment where you will be part of a small, dedicated team.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently manage customer accounts and take necessary actions.</p><p>• Process customer orders and provide high-quality customer service.</p><p>• Accurately maintain customer records and data.</p><p>• Resolve customer inquiries in a timely and detail oriented manner.</p><p>• Handle both inbound and outbound calls to cater to customer needs.</p><p>• Utilize Microsoft Excel and Word for data entry and email correspondence.</p><p>• Schedule appointments as per customer requirements.</p><p>• Leverage your skills in account management to ensure customer satisfaction.</p><p>• Adapt to a traditional work environment that values team players.</p><p>• Learn and use the customer ERP software for various tasks.</p> Client Services Specialist <p>We are offering a long-term contract employment opportunity for a Client Services Specialist in Torrance, California. As a Client Services Specialist, you will play a critical role in nurturing client relationships through effective and efficient processing of documentation, facilitating the coordination of services and resources, and providing high-quality customer support. You will also engage in establishing supportive relationships with clients, staff, and external entities to garner resources necessary to provide comprehensive services to all clients. </p><p><br></p><p><strong style="">RESPONSIBILITIES:</strong></p><p>• Accurately and efficiently process client documentation to facilitate the coordination of services and resources.</p><p>• Provide detail-oriented, personal, and sensitive customer support adhering to policies and procedures.</p><p>• Establish and maintain supportive relationships with clients, staff, and external entities to garner necessary resources.</p><p>• Manage timelines and keep others informed of work progress, timetables, and issues.</p><p>• Utilize Microsoft Excel, Microsoft PowerPoint, Microsoft Word, and Microsoft Outlook to maintain accurate records and facilitate communication.</p><p>• Organize files and documentation effectively.</p><p>• Perform data entry tasks with accuracy and efficiency.</p><p>• Handle shipping functions as required.</p><p>• Use scanning tools for document management and organization.</p> Customer Service Representative We are in search of a Customer Service Representative to join our team in Glendora, California. In this role, you will be the key link between our medical community customers and our company, processing their orders and addressing their inquiries with confidence and clarity. This position requires collaboration with various departments to ensure exceptional service delivery and requires familiarity with a diverse product line and its applications. <br><br>Responsibilities:<br>• Manage high volumes of incoming calls for orders, inquiries, and payments with clear and effective communication<br>• Keep the company database updated in Customer Relationship Management and ERP software system<br>• Collaborate with different departments including Sales, Accounting, Inventory Management, Quality Assurance, Marketing, Shipping, etc.<br>• Manage international order processing as a backup<br>• Engage in company projects and initiatives<br>• Strategically maintain an awareness of inventory levels, shipping timelines, and customer priorities<br>• Use your knowledge of our diverse product line to provide exceptional customer service<br>• Process customer orders and handle delicate situations professionally<br>• Use Microsoft Word and Excel for data entry and email correspondence<br>• Schedule appointments and manage order entry using JD Edwards EnterpriseOne software Outbound Calling Customer Service Representative We are offering a unique contract to permanent employment opportunity in the healthcare and social assistance industry, based in Gardena, California. The role is of an Outbound Calling Customer Service Representative, where you will be expected to manage customer interactions, maintain accurate records, and ensure efficient processing of customer applications.<br><br>Responsibilities:<br>• Scheduling and managing the retrieval of medical charts from healthcare providers.<br>• Engaging in outbound calls for various programs throughout the year.<br>• Handling inbound calls and addressing any customer inquiries.<br>• Ensuring accurate record keeping of customer credit and contact information.<br>• Conducting research and following up on leads.<br>• Managing correspondence through email and ensuring effective communication with customers.<br>• Utilizing Salesforce for administrative tasks and data entry.<br>• Coordinating with on-site technicians for record retrieval and scheduling appointments.<br>• Verifying provider information to ensure accuracy and reliability.
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