<p>We're seeking an experienced Office Manager / Facilities Coordinator with proven success in fast-paced, high-growth start-up settings. This hybrid administrative/operations role is pivotal to building an efficient, positive, and scalable work environment. </p>
We are looking for a detail-oriented Administrative Assistant to join a non-profit organization in Berkeley, California. This Contract to permanent position involves providing essential administrative and event coordination support, ensuring smooth operations and exceptional service. The role combines administrative tasks with event setup coordination, offering a dynamic and collaborative work environment.<br><br>Responsibilities:<br>• Coordinate room reservations, manage client communications, and provide accurate quotes.<br>• Organize and maintain spreadsheets and calendars using Google Suite to ensure efficient scheduling.<br>• Confirm reservations and ensure all details are accurate and up-to-date.<br>• Collaborate with setup teams and facilities staff to ensure event spaces are prepared according to client specifications.<br>• Provide on-site support during events, addressing any issues and assisting as needed.<br>• Handle multiple events weekly, including managing overlapping schedules and logistics.<br>• Occasionally work flexible hours, including evenings or weekends, to meet event needs.<br>• Work remotely for administrative tasks while being present on-site for event coordination.<br>• Maintain strong customer service standards and clear communication with all stakeholders.<br>• Adapt to ad hoc tasks and provide support across different teams as required.
<p>We are looking for a Workplace Experience Coordinator to join our team in Palo Alto, CA. In this contract position, you will play a vital role in ensuring smooth day-to-day operations within the workplace while delivering exceptional customer service to employees and visitors. This is an excellent opportunity for someone with strong organizational skills and a proactive mindset to contribute to a dynamic environment.</p><p><br></p><p>Job Summary</p><p>The <strong>Workplace Experience Coordinator</strong> is responsible for delivering a world-class customer service experience to employees, guests, and visitors within a designated building. This role serves as the first point of contact and supports daily workplace operations, events, and services. The position is part of the <strong>Workplace Experience</strong> function, focused on creating a welcoming, safe, and efficient workplace environment.</p><p>RKey Responsibilities</p><p>Front Desk & Customer Experience</p><ul><li>Serve as the first point of contact for all individuals entering the facility with a friendly and welcoming demeanor.</li><li>Greet visitors, issue visitor and parking passes, and follow established security protocols.</li><li>Answer telephone calls professionally and create a positive first impression.</li><li>Acknowledge and respond to inquiries or complaints from employees, guests, and coworkers, providing solutions in a customer service–driven manner.</li></ul><p>Workplace Operations & Services</p><ul><li>Coordinate and manage workplace services, including mail, office supplies, and onboarding support.</li><li>Arrange and confirm recreational, dining, and business activities on behalf of requestors.</li><li>Manage janitorial and maintenance work orders as needed.</li><li>Coordinate with vendors providing goods or services to the workplace.</li></ul><p>Events & Presentations</p><ul><li>Organize and manage on-site events, including securing event space, coordinating room setup and teardown, and ensuring delivery of supplies.</li><li>Create presentations and communicate effectively with groups of varying sizes.</li></ul><p>Safety, Security & Compliance</p><ul><li>Follow property-specific security and emergency procedures.</li><li>Notify appropriate parties to ensure the safety and well-being of all individuals in the building.</li></ul><p>Collaboration & Communication</p><ul><li>Explain detailed or complex information to team members when required.</li><li>Follow specific directions provided by management.</li><li>Perform clearly defined duties using established procedures to solve routine problems, with limited discretion.</li></ul>
