8 results for Customer Service Representative in Longview, WA
Customer Service Representative<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p>Billing Clerk<p>We are offering a long term contract employment opportunity for a dedicated Billing Clerk with one of our Clackamas based clients. In this role, you'll be an integral part of the team, assisting with customer account management, answering questions, and processing bill pays. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Efficiently handling customer inquiries and issues</p><p>• Assisting Customer Service Representatives in managing customer accounts </p><p>• Handling incoming phone calls from customers</p><p>• Processing payments and managing cash drawer reconciliation </p><p>• Conducting light collections calls as necessary</p><p>• Ensuring accurate posting of transactions</p><p>• Assisting with mail processing tasks</p><p>• Utilizing computerized billing systems for account management.</p>Patient Access Representative<p>Robert Half is searching for a <strong>Patient Access Representative</strong> to support a leading healthcare organization in Portland. This is an excellent opportunity for someone with exceptional organizational and communication skills who thrives in a patient-facing role. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the first point of contact for patients, ensuring a positive and welcoming experience.</li><li>Accurately register patients in the system, verifying and updating demographic and insurance information.</li><li>Schedule patient appointments and provide details regarding preparation and required documentation.</li><li>Verify insurance eligibility and handle pre-authorization requirements when necessary.</li><li>Assist patients with questions regarding their accounts, appointments, and billing.</li><li>Maintain strict adherence to HIPAA and other confidentiality regulations.</li><li>Utilize Epic software to document, update, and manage patient records efficiently.</li><li>Coordinate with clinical staff to ensure smooth patient flow and minimize wait times.</li></ul>Customer Experience Specialist<p>We are offering a short term contract employment opportunity for a Customer Experience Specialist based in Beaverton, Oregon. This role will primarily revolve around customer service within a call center environment, and will encompass a range of responsibilities from data entry to complaint resolution.</p><p><br></p><p>Responsibilities:</p><p>• Handle consumer inquiries through various channels such as email, phone, or written letters.</p><p>• Efficiently input and maintain consumer information in the relevant database.</p><p>• Assist in the distribution of investigation requests pertaining to product quality reports from consumers.</p><p>• Provide support for administrative tasks, including the completion of various documents and forms.</p><p>• Prepare reports related to consumer affairs for various stakeholders.</p><p>• Monitor and manage consumer accounts, taking necessary action when required. </p><p>• Utilize your skills in answering multi-line phone systems and typing at a speed of 45-60 WPM for efficient communication and data entry.</p>Office Clerk<p>We are offering a short term contract employment opportunity for an Office Clerk in Tualatin, Oregon. As an Office Clerk, you will be crucial in supporting our team by handling information requests, supporting with basic bookkeeping, and performing a variety of clerical functions. Your role will involve managing communications within the office and maintaining detailed records. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Handle a variety of clerical duties including photocopying, scanning documents, and basic bookkeeping.</p><p>• Ensure accurate maintenance of customer records.</p><p>• Conduct research and handle information requests as needed.</p><p>• Prepare necessary documents such as invoices, reports, and memos.</p><p>• Ensure the organization and confidentiality of all corporate documents, records, and reports.</p><p>• Handle and distribute incoming correspondence including faxes and emails.</p><p>• Utilize computer applications like Microsoft Word, Excel, and PowerPoint effectively.</p><p>• Manage your time efficiently and work independently when required.</p><p>• Ensure all customer inquiries are resolved and provide excellent customer service.</p>Front Desk Coordinator<p>Robert Half is looking for innovative Front Desk Coordinators for our local clients ongoing needs in the area! The Front Desk Coordinator will sit at the front desk and answer busy multi-line phones, check-in visitors and direct other walk-in traffic. Candidates who are successful in the Front Desk Coordinator contractual roles typically are proficient in Microsoft Office Suite skills and are comfortable updating and maintaining reports, tracking, and documenting detailed information, and entering information into company databases. The successful Front Office Coordinator will have experience with multi-line phones, and strong alphanumeric data entry and Microsoft Office Suite skills, including working with reports and mail merge. If you have outstanding customer service skills, excellent attention to detail, and are organized and motivated, then apply with Robert Half! </p>Administrative Office Receptionist SupportWe are offering a short term contract employment opportunity in the industry, based in Lake Oswego, Oregon, United States. The role of an Administrative Office Receptionist Support is pivotal for our operations, where you will be handling a variety of administrative tasks to facilitate smooth office functioning. <br><br>Responsibilities:<br>• Efficiently managing inbound calls and providing the necessary assistance<br>• Handling office supply management to ensure the workplace is well-equipped<br>• Assisting with administrative duties to support the team<br>• Utilizing Microsoft Teams for effective team communication and collaboration<br>• Processing mails in a timely and organized manner<br>• Using Microsoft Outlook for scheduling, email management, and other office tasks.Receptionist<p>Robert Half is anticipating the need for a Receptionist to support the front desk operations of a respected organization in Portland. This is a great opportunity for someone with excellent communication skills and prior receptionist experience. Apply now to join our team!</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Greet and assist visitors in a professional and friendly manner.</li><li>Answer and direct phone calls, handle inquiries, and take messages.</li><li>Manage incoming and outgoing mail and deliveries.</li><li>Maintain a clean and organized reception area.</li><li>Assist with administrative tasks and provide support to other departments as needed.</li></ul>