We are looking for a Senior Help Desk Analyst to join our team in Woburn, Massachusetts, and provide exceptional IT support to our organization. The ideal candidate will possess strong technical skills, leadership capabilities, and experience in managing IT projects. This role requires someone who is proactive, detail-oriented, and capable of working effectively in a dynamic environment.<br><br>Responsibilities:<br>• Provide advanced technical support across various platforms, including technologies from Cisco, Citrix, and Apple.<br>• Manage IT projects utilizing Agile methodologies and tools like Azure DevOps.<br>• Develop and document use cases, functional specifications, and technical requirements.<br>• Collaborate with cross-functional teams to analyze business needs and deliver effective IT solutions.<br>• Configure and maintain computer hardware, software, and mobile devices, ensuring optimal functionality.<br>• Facilitate system deployments and oversee configuration management processes.<br>• Utilize ServiceNow to streamline service requests and improve IT operations.<br>• Offer advisory and consultative services to address complex technical issues and improve operational efficiency.<br>• Train and mentor entry-level help desk staff, fostering skill development and knowledge sharing.<br>• Prepare reports and presentations using Office and Visio tools to support decision-making processes.
Qualifications: <br><br>Bachelor’s degree required<br>Must be a U.S. citizen or permanent resident. <br>Must be self-motivated and a self-starter.<br>2+ years of experience in an information technology role or related discipline required<br>2+ years of experience in a support or service role, actively interacting with customers on a regular basis required<br>2+ years of experience with maintenance and repair of computer hardware required<br>1+ year of project management experience required <br>Microsoft Active Directory applications experience required <br>Business software applications, including Microsoft Office Suite experience required <br>IT Service Management ticketing tool such as ServiceNow, preferred<br>Manufacturing environment, preferred<br>ITIL Foundation, strongly preferred<br>Microsoft Certified Professional, preferred<br>Microsoft Certified Solutions Expert, preferred<br>CompTIA A+, preferred<br> <br><br>Skills: <br><br>Strong customer service orientation<br>Proficiency in English language, including speaking, reading, and writing<br>Ability to apply innovative thinking toward problem resolution<br>Ability to handle sensitive information in a confidential manner<br>Strong written and verbal communication <br>Detail-oriented with excellent organizational and time management <br>Ability to work in a fast-paced environment and manage multiple priorities<br>Willingness to learn and take initiative<br>Self-starter with the ability to work independently, collaboratively, and in a team environment
<p><strong>Job Summary:</strong></p><p>We are seeking a highly motivated and skilled IT professional with Level 2/3 support experience to join our Systems Support team. The ideal candidate will manage escalated technical issues, provide white-glove support to executives, and ensure smooth IT operations across the organization. This role entails a mix of technical expertise, customer service, and team collaboration.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Escalation Management:</strong> Handle advanced technical issues escalated by other team members, ensuring timely resolution of complex problems.</li><li><strong>Executive Support:</strong> Deliver white-glove IT support to the board of directors, transitioning this responsibility fully over time.</li><li><strong>Application Support:</strong> Support in-house applications tailored to FinTech. Experience within the banking sector is highly desirable.</li><li><strong>ITSM and Ticketing:</strong> Work within the Halo ITSM system to manage tickets, track asset inventory, and build a robust knowledge base for user self-service.</li><li><strong>End-User Support:</strong></li><li>Provide phone support (20-50 calls daily) and handle in-person walk-ups.</li><li>Troubleshoot and resolve M365 and Microsoft Office-related issues.</li><li><strong>Hardware Deployment:</strong></li><li>Image and deploy laptops to end users.</li><li>Manage hardware inventory and asset assignments in Halo ITSM.</li><li><strong>Documentation:</strong> Develop and expand the knowledge base with user-friendly articles, contributing to the migration from Confluence to Halo.</li><li><strong>User Administration:</strong> Perform Active Directory tasks, including account setup, access modifications, and deactivations.</li><li><strong>Software Deployment:</strong> Utilize SCCM for distributing software packages across the organization.</li><li><strong>Networking Basics:</strong> Address Level 1 networking issues, including troubleshooting switches, with the ability to escalate to the networking team when necessary.</li><li><strong>Physical Requirements:</strong> Handle server room tasks and lift up to 50 lbs as needed.</li><li><strong>Offboarding Processes:</strong> Provide support for transitions away from VDI setups (nice-to-have).</li></ul><p><br></p><p><br></p>
<p>Join the Robert Half Technology Permanent Placement team as a Boston based (3x per week in the Boston office) Full-Time Full Desk IT Recruiter, where you’ll be a key player in our mission to connect top-tier IT professionals with Boston-based businesses. This is a full desk recruiting role that combines sourcing and recruiting IT talent with client-facing sales responsibilities. The ideal candidate thrives in a fast-paced, hybrid work environment, enjoys building relationships, and brings a passion for finding solutions for both candidates and clients.</p><p><br></p><p>Responsibilities:</p><p>Talent Acquisition & Recruitment (50% of role):</p><ul><li>Source Candidates: Identify and attract highly skilled IT professionals using job boards, professional networks, referrals, and Robert Half Technology’s proprietary tools</li><li>Candidate Engagement: Assess candidates' technical skills, experience, and cultural fit through interviews and skill evaluations.</li><li>Support Candidate Lifecycle: Guide candidates through the interview process, negotiate offers, and ensure a smooth hiring experience</li><li>Build Talent Pipelines: Maintain relationships with IT professionals to ensure a strong talent pool for client needs.</li></ul><p><br></p><p>Business Development & Client Sales (50% of role):</p><ul><li>Client Acquisition: Identify potential clients through outbound sales calls, meetings, and networking events. Build relationships with hiring managers, HR teams, and leadership to understand their hiring needs.</li><li>Job Order Fulfillment: Develop detailed job descriptions with clients and propose recruitment strategies to fill their open roles quickly and efficiently.</li><li>Account Management: Serve as a trusted advisor to your client portfolio, helping them solve workforce challenges with Robert Half’s IT staffing solutions</li></ul><p><br></p>
<p>Join the Robert Half Technology Permanent Placement team as a Boston based (3x per week in the Boston office) <strong>Full-Time Full Desk IT Recruiter</strong>, where you’ll be a key player in our mission to connect top-tier IT professionals with Boston-based businesses. This is a <strong>full desk recruiting role</strong> that combines sourcing and recruiting IT talent with client-facing sales responsibilities. The ideal candidate thrives in a fast-paced, hybrid work environment, enjoys building relationships, and brings a passion for finding solutions for both candidates and clients.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>As an Full Desk Technology Recruiter, you will:</p><p>Talent Acquisition & Recruitment (50% of role):</p><ul><li><strong>Source Candidates:</strong> Identify and attract highly skilled IT professionals using job boards, professional networks, referrals, and Robert Half Technology’s proprietary tools </li><li><strong>Candidate Engagement:</strong> Assess candidates' technical skills, experience, and cultural fit through interviews and skill evaluations.</li><li><strong>Support Candidate Lifecycle:</strong> Guide candidates through the interview process, negotiate offers, and ensure a smooth hiring experience </li><li><strong>Build Talent Pipelines:</strong> Maintain relationships with IT professionals to ensure a strong talent pool for client needs.</li></ul><p>Business Development & Client Sales (50% of role):</p><ul><li><strong>Client Acquisition:</strong> Identify potential clients through outbound sales calls, meetings, and networking events. Build relationships with hiring managers, HR teams, and leadership to understand their hiring needs.</li><li><strong>Job Order Fulfillment:</strong> Develop detailed job descriptions with clients and propose recruitment strategies to fill their open roles quickly and efficiently.</li><li><strong>Account Management:</strong> Serve as a trusted advisor to your client portfolio, helping them solve workforce challenges with Robert Half’s IT staffing solutions </li></ul><p><br></p>
We are looking for a dedicated and detail-oriented Receptionist to join our team in Providence, Rhode Island. This is a Contract to permanent opportunity, ideal for someone with strong organizational skills and a passion for providing excellent customer service. The role involves managing front-desk operations, handling communications, and supporting daily office functions.<br><br>Responsibilities:<br>• Manage incoming calls through a multi-line phone system and ensure messages are accurately relayed.<br>• Handle incoming and outgoing mail, coordinate courier services, and maintain detailed records for all mail-related activities.<br>• Provide administrative support to staff as directed by the Office Manager.<br>• Maintain a detail-oriented and welcoming front-desk environment to greet clients and visitors.<br>• Oversee email correspondence and ensure timely responses to inquiries.<br>• Assist in organizing office supplies and maintaining an orderly workspace.<br>• Collaborate with the team to uphold company procedures and quality standards.
<p>We are seeking a Strategic HR & Talent Operations Manager to lead internal human resources functions while also helping expand HR as a client-facing service line.</p><p>You’ll manage recruitment, onboarding, compliance, and policy development internally — and work with Orchard clients to identify and deliver outsourced HR services. This role blends day-to-day people operations with entrepreneurial service development. It’s ideal for someone who enjoys building systems, working across teams, and engaging directly with clients and prospects.</p><p><strong>Key Responsibilities:</strong></p><p><strong>🧩 Internal HR & People Operations</strong></p><ul><li>Lead recruitment, hiring, and staffing strategy for Orchard</li><li>Oversee onboarding, offboarding, and HR compliance</li><li>Develop and maintain employee handbooks, policies, and training documentation</li><li>Serve as an internal HR partner to team leads across departments</li></ul><p><strong>💼 External Client Services</strong></p><ul><li>Engage directly with Orchard clients to identify HR needs (e.g. recruitment support, onboarding design, compliance setup)</li><li>Collaborate with the Director of Practice Management and leadership team to develop and roll out client-facing HR service offerings</li><li>Coordinate delivery of HR services, including oversight of any external vendors or offshore partners</li></ul><p><strong>🚀 Strategic & Operational Growth</strong></p><ul><li>Help streamline internal workflows across hiring, training, and HR compliance</li><li>Track HR metrics and performance, and report on key initiatives</li><li>Support cross-functional growth efforts, including proposal development and client onboarding for HR service lines</li></ul><p><br></p>
<p>The Revenue Cycle Manager is responsible for overseeing and optimizing the end-to-end revenue cycle processes, a Federally Qualified Health Center (FQHC) that recently implemented the Epic electronic health record (EHR) system and outsources billing operations to a third-party vendor. This role ensures the integrity and performance of revenue capture, claim submission, denial management, and cash posting workflows in coordination with internal departments and external billing partners. The ideal candidate is an experienced revenue cycle leader who understands FQHC reimbursement models and is comfortable navigating Epic in a multi-vendor, collaborative environment.</p><p>ESSENTIAL DUTIES AND RESPONSIBILITIES:</p><p>• Serve as the primary liaison with the outsourced billing vendor to ensure accurate, timely, and compliant claim processing, denial resolution, and collections. Monitor and enforce performance standards, KPIs, and SLAs related to vendor performance.</p><p>• Review and escalate vendor issues that impact cash flow or compliance.</p><p>• Ongoing process improvement analysis and implementation of system improvements, with a particular focus on prioritization of revenue-by-revenue type. </p><p>• Analyze claims data and suggest/implement procedures to maximize UDS/HEDIS and incentive revenue collections (i.e., ICD-10 and CPT modifiers). </p><p>• Compile requested statistical, financial, billing, or auditing reports. </p><p>• Identifies, analyzes, and addresses challenges and/or breakdowns in the revenue cycle process causing denials or delayed payments.</p><p>• Perform ongoing trend analysis of factors impacting revenue, including payer rejections and denials. </p><p>• Conduct internal audits and reviews to assess coding accuracy, encounter completeness, and billing documentation.</p><p>• Collaborates with Executive, Clinical, Operations, Information Technology, and Compliance teams to integrate and optimize revenue cycle management across functions in the organization</p><p>• Work with EHR vendor on Electronic Interchange (EDI) issues and system upgrades to maximize practice management system utilization.</p><p>• Collaborate closely with the Finance Department to contribute to cash reconciliation activities and assist in assessing accounts receivable collectability and validation, including the writing off of bad debts. </p><p>• Participate in strategic initiatives, quality improvement, and grant reporting projects as needed.</p><p>• Perform the review of contracted rates vs. reimbursements. </p><p>• Creates and develops reports to address management needs; analyze information to identify trends or issues. </p><p>• Implement industry best practices, benchmarks, and tools for reimbursement, denial management, collections, billing, claims, and other Revenue Cycle processes.</p><p>• Track key revenue cycle metrics (e.g., days in AR, denial rates, clean claim rate, net collections) and report performance to CFO and leadership.</p><p>• Other duties as assigned.</p><p><br></p><p>For immediate consideration please call me directly 508-205-2127 </p><p>Eric Lebow</p>
We are looking for a skilled Desktop Support Analyst to join our team in Boston, MA. As a key member of the IT department, you will provide comprehensive support for hardware and software systems, ensuring seamless operations in a hybrid work environment. This is a Contract-to-permanent position, offering an excellent opportunity for growth and collaboration with cross-functional teams.<br><br>Responsibilities:<br>• Deliver prompt and effective support for hardware and software issues in a hybrid work setting.<br>• Act as a second-level escalation point for IT Help Desk matters, ensuring compliance and user satisfaction.<br>• Image, configure, and deploy systems, install pre-approved software, and conduct routine maintenance.<br>• Collaborate with internal IT teams and external vendors to troubleshoot complex technical issues.<br>• Maintain accurate records of asset inventory and incident resolutions using standard tools.<br>• Support onboarding and offboarding processes, as well as device lifecycle management.<br>• Ensure timely follow-up and resolution of service tickets and requests.<br>• Troubleshoot and maintain laptops, desktops, docking stations, and printers.<br>• Assist users with wireless connectivity and mobile device support for Windows, Mac, and Apple iOS platforms.<br>• Set up and maintain audio visual equipment and conference rooms, ensuring smooth operations.
<p>We are looking for a detail-oriented and organized Receptionist to join our team in Boston, Massachusetts. This is a long-term contract opportunity in the real estate and property industry, offering a chance to provide exceptional front desk and concierge services in a corporate environment. The ideal candidate will excel in customer service, possess strong organizational skills, and thrive in a business-focused setting.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist visitors at the front desk, ensuring a positive and detail-oriented first impression</p><p>• Verify identification and direct clients to appropriate locations within the office</p><p>• Manage conference room reservations, ensuring smooth scheduling and addressing last-minute requests</p><p>• Provide support for daily office operations, including catering arrangements and distributing daily bulletins</p><p>• Offer assistance with tasks such as organizing coats, storing luggage, and addressing additional client needs</p><p>• Perform multi-line phone system management, ensuring calls are answered and routed effectively</p><p>• Maintain accurate records and provide data entry support as required</p><p>• Collaborate with team members to ensure seamless coordination of office activities</p><p>• Monitor and maintain cleanliness and order at the reception and common areas</p>
<p>Our client is a fast-paced, services-based company seeking a hands-on Accounting & Office Administrator to join their team! In this role, you’ll manage a variety of responsibilities across Accounts Payable, Payroll, and Office Management, helping keep our operations running smoothly and efficiently.</p><p><br></p><p>Key duties include coding, approving, and processing fewer than 100 invoices per month, managing weekly payroll (including union reporting) for a team of under 50 employees, and overseeing office-related expenditures and vendor management. You will also assist with Accounts Receivable tasks such as creating pay applications and supporting basic billing functions.</p><p><br></p><p>Experience with accounting software is highly preferred, particularly with Foundation and/or COINS. The ideal candidate will be organized, detail-oriented, adaptable, and ready to thrive in a dynamic environment where their contributions are highly valued.</p><p><br></p><p>This is an excellent opportunity for someone looking for a broad, impactful role within a stable, supportive company that values teamwork, flexibility, and growth.</p><p><br></p><p>For immediate consideration, please call Dan Duggan at (508) 205-2126.</p>
<p>Our client is transforming the way people experience life insurance, putting human connection and everyday families at the center of everything they do. This is more than a reporting role — it’s your chance to contribute to a company that prioritizes impact, growth, and a mission-driven culture.</p><p><br></p><p><strong>🧠 What You’ll Do</strong></p><p>As Manager of Financial Reporting, you’ll lead a team of three and serve as a key liaison between business operations, executive leadership, and external regulators. Your impact will span across internal financial analysis, statutory reporting, regulatory compliance, and developing scalable, tech-savvy reporting processes.</p><p><br></p><p><strong>You’ll be responsible for:</strong></p><ul><li>Preparing, analyzing, and delivering internal and external financial reporting (GAAP & Statutory)</li><li>Managing chart of accounts, general ledger, and performance metrics</li><li>Partnering with senior leadership and cross-functional teams to inform strategic decisions</li><li>Supporting audits, state filings, and other regulatory compliance efforts</li><li>Mentoring and developing your team, while remaining hands-on</li><li>Innovating systems and reporting tools for accuracy, efficiency, and insight</li><li>Leading a team of 3 accountants</li></ul><p><br></p><p><br></p>
<p><strong>Strategic Marketing Manager</strong> with 7+ years of relevant experience needed for a full-time, fully remote position. MUST have B2B marketing experience within the plastics industry. This position is going to focus on product, price, placement, and promotion with a heavy focus on placement and product. Market research experience is key. Must also be comfortable interviewing existing clients. Salary is 120-150K depending on experience and qualifications.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p><strong>Strategic Planning</strong></p><ul><li>Develop and implement comprehensive market development strategies for key segments in collaboration with product, technology, and sales teams.</li><li>Identify target accounts and establish effective communication channels to accelerate product adoption across the value chain.</li><li>Plan and coordinate research efforts to explore new applications and market segments in line with current and future product offerings.</li></ul><p><strong> </strong></p><p><strong>Market Research and Analysis</strong></p><ul><li>Stay up to date on market trends, customer demands, and segment-specific insights using various internal and external resources.</li><li>Conduct detailed market assessments to uncover growth opportunities and unique points of competitive differentiation.</li><li>Gather and analyze customer feedback and market data to optimize marketing campaigns and business strategies.</li><li>Engage with customers regularly to acquire insights that inform product development and business direction.</li><li>Monitor the competitive landscape and articulate how products and solutions stand out in the market.</li><li>Share curated and actionable market intelligence with leadership and the wider organization.</li></ul><p><strong> </strong></p><p><strong>Product Positioning and Messaging</strong></p><ul><li>Identify customer value drivers to craft tailored value propositions that resonate with target audiences.</li><li>Develop engaging, high-quality content and messaging for communication campaigns, including collateral, white papers, digital assets, and events.</li><li>Ensure brand identity is consistent and impactful across all marketing materials and channels.</li></ul><p><strong> </strong></p><p><strong>Sales Enablement</strong></p><ul><li>Create and deliver sales tools and resources to equip the sales team and enhance customer acquisition.</li><li>Measure and evaluate the success of enablement initiatives to ensure alignment with sales objectives.</li></ul>
<p>We are currently seeking a detail-oriented and proactive <strong>Office Services Manager</strong> to fill a temp-to-hire position at a client site in Boston. The <strong>Office Services Manager</strong> will manage daily operations across reprographics, mail, and light facilities while overseeing a small team. This role requires someone who can lead by example, drive service excellence, and ensure seamless coordination between service teams and client staff. </p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Manage and support day-to-day operations in reprographics, scanning, mail handling, and hospitality</li><li>Ensure quality service delivery across office printer/copier/scanner fleet</li><li>Implement and maintain standardized procedures and operational controls</li><li>Monitor performance against client contracts and internal benchmarks</li><li>Lead a small team by setting objectives, providing feedback, and supporting professional growth</li><li>Communicate effectively with client services and escalate critical issues as needed</li><li>Facilitate open collaboration between team members and client stakeholders</li><li>Oversee team development, retention, motivation, and succession planning</li><li>Promote a culture of continuous improvement and operational excellence</li><li>Compile and manage monthly client billing</li><li>Optimize scheduling and staff allocation through cross-training and effective team coordination</li><li>Support new business implementations and share operational insights for improvement</li></ul>
We are looking for a skilled Real Time Specialist II to join our team in Providence, Rhode Island. In this hybrid role, you will work both from home and on-site, providing critical support to ensure operational efficiency and adherence to service level agreements. This is a long-term contract position offering the opportunity to collaborate with internal teams and external vendors to optimize workforce management within a dynamic environment.<br><br>Responsibilities:<br>• Monitor service queues and agent performance to ensure monthly service level goals are met, addressing real-time issues as needed.<br>• Track agent adherence, identifying and escalating uncaptured absences to the scheduling analyst.<br>• Identify and escalate performance concerns such as long call durations or absent agents to management staff.<br>• Collaborate with vendor managers and vendor support specialists to enhance the efficiency of outsourced operations.<br>• Provide recommendations for schedule adjustments based on observed trends and behaviors.<br>• Build strong relationships with operational supervisors, team leads, and agents to identify opportunities for improving efficiency and satisfaction.<br>• Communicate daily staffing forecasts and service level summaries to operations leadership, recommending adjustments as necessary.<br>• Analyze intraday data to adjust projections for call volumes, durations, and staffing needs using historical trends.<br>• Ensure clear and effective communication with internal customers, fostering strong working relationships.
<p>**Office Manager/Bookkeeper** Our client is seeking a highly organized and detail-oriented Office Manager/Bookkeeper to manage accounting operations and provide administrative support in a dynamic environment. In this role, you’ll handle accounts receivable and payable, reconcile accounts, process payroll, and create financial reports using QuickBooks, while ensuring compliance with local, state, and federal requirements. You will also assist with job costing, maintain orderly filing systems, and handle accounting for personal accounts and real estate. ((North of Boston, Parking, On site, up to $95K))</p><p><br></p><p>** 4-5+ Years of experience with office manager and bookkeeping </p><p>** Experience in the construction industry, <em>preferred</em></p><p>** Knowledge of accounting principles and practices</p><p>** Experience with accounts receivable, bank reconciliation, tax filings, and general ledger accounting, P& L statements and year end reports</p><p>** Proficiency in Microsoft Office Suites and QuickBooks</p>
We are looking for a dynamic Receptionist to join our team in Burlington, Massachusetts. As this is a Contract to permanent position, it offers an excellent opportunity to showcase your skills in a detail-oriented and engaging environment. This role is fully onsite and involves assisting with front desk responsibilities, event hosting, and maintaining the overall appearance of the office.<br><br>Responsibilities:<br>• Welcome visitors and clients at the front desk, ensuring a positive first impression and managing check-in processes.<br>• Answer and direct calls using a multi-line phone system promptly and effectively.<br>• Assist in hosting events and presentations by preparing meeting spaces, coordinating refreshments, and supporting executives.<br>• Conduct regular walkthroughs of the office to ensure cleanliness, organization, and proper functionality of equipment.<br>• Collaborate with team members to address operational needs across various areas of the building.<br>• Perform administrative tasks such as data entry, file organization, and schedule management.<br>• Monitor and maintain office supplies, ensuring availability for daily operations.<br>• Handle email correspondence effectively, providing timely and accurate responses.<br>• Support other team members with ad hoc tasks as necessary.
Provide exceptional customer service to internal and external stakeholders. Manage the reception desk and follow check-in protocols for all guests. Be a knowledgeable resource for the building, transportation options, and local amenities. Maintain the cleanliness and order of reception, common areas, conference rooms, kitchen, and overall workspace. Monitor and restock office and pantry supplies, placing timely orders as needed. Troubleshoot and resolve space or amenity-related issues efficiently. Plan, support, and execute logistics for onsite meetings and events—from concept through follow-up. Oversee catering setup and teardown Provide first-level tech support for office equipment and meeting room tools. Communicate clearly with internal teams, vendors, and building management. Observe daily operations and propose enhancements to improve user experience. Ensure compliance with Life/Safety protocols and maintain relevant records. Conduct daily opening and closing walkthroughs when required. Prepare routine reports on workplace operations and service performance. Support emergency procedures, including fire and safety drills. Perform other duties as assigned to support the success of the team.
<p>We are looking for a front desk receptionist/admin to join our team in Waltham, Massachusetts. In this role, you will be instrumental in managing front desk operations, providing administrative support, and ensuring seamless office coordination. This position is ideal for someone who pays close attention to detail and thrives in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors, clients, and vendors with professionalism, ensuring a positive experience from the moment they arrive.</p><p>• Manage incoming calls by providing accurate information or directing inquiries to the appropriate team members.</p><p>• Maintain the reception area to ensure it is clean, organized, and inviting at all times.</p><p>• Provide administrative support by scheduling meetings, coordinating appointments, and managing calendars for leadership team members.</p><p>• Handle tasks such as data entry, filing, and document organization while upholding confidentiality standards.</p><p>• Prepare and distribute correspondence, reports, and other essential documents as requested.</p><p>• Assist with order processing, invoicing, and basic account management duties to support the team's operations.</p><p>• Monitor office supply levels and place orders to ensure the workspace remains functional and well-stocked.</p><p>• Facilitate communication between departments to promote efficient workflows and collaboration.</p><p>• Help plan and organize team meetings, events, and training sessions to enhance team engagement.</p>
We are looking for a skilled Systems Administrator to join our team in Boston, Massachusetts. This is a Contract-to-permanent position, offering an excellent opportunity to work on high-impact projects and maintain critical IT infrastructure. The role requires expertise in on-premises systems, including Microsoft Exchange, Active Directory, and virtualization technologies.<br><br>Responsibilities:<br>• Manage and maintain on-premises Microsoft Exchange servers, ensuring optimal performance and reliability.<br>• Perform advanced scripting tasks using PowerShell to automate administrative functions and streamline processes.<br>• Administer Active Directory environments, including group policy management and user account maintenance.<br>• Oversee virtual desktop infrastructure (VDI) using VMware Horizon, ensuring seamless user experiences.<br>• Plan and execute upgrades to Microsoft Exchange, including migration to Exchange Server 2019.<br>• Collaborate with team members to create and deploy Windows 11 virtual desktops before project deadlines.<br>• Conduct server maintenance and troubleshooting tasks to ensure system stability and security.<br>• Implement and support change management processes as the organization transitions to enhanced systems.<br>• Monitor and manage server environments, focusing on command-line operations as GUI tools are phased out.<br>• Provide ongoing support and maintenance for IT systems, ensuring consistent operation and user satisfaction.
We are in the process of recruiting an AR Clerk to become a part of our team in the construction/contractor industry located in Millbury, Massachusetts, United States. As an AR Clerk, your main duty will be to ensure the smooth running of all accounts receivable processes, from invoicing to ensuring customer satisfaction. <br><br>Responsibilities:<br>• Accurately prepare and timely issue invoices for services based on completed work or contractual agreements.<br>• Record and reconcile incoming payments, including electronic payments and checks, with the corresponding invoices.<br>• Maintain up-to-date and accurate customer records, including outstanding balances, payment history, and contact details.<br>• Act as the primary contact point for client billing inquiries and COI requests, ensuring a positive client experience.<br>• Collaborate with sales and operations teams to resolve any billing issues or discrepancies.<br>• Regularly communicate with clients to provide payment reminders and address overdue accounts.<br>• Ensure timely collection of payments from outstanding accounts in line with company policies.<br>• Maintain accurate and updated AR records in the company's accounting and operations software.<br>• Prepare weekly and monthly AR reports for management, including payment trends, aging summaries, and outstanding balances.<br>• Contribute to the month-end and year-end closing processes, which includes entry of Inventory and Equipment usage into accounting systems.<br>• Assist in the preparation of financial audits by providing necessary AR documentation.<br>• Ensure compliance with company policies, procedures, and GAAP principles.<br>• Perform administrative duties such as answering and directing phone calls, collecting and distributing mail, filing paperwork, attending to visitors, and deliveries.<br>• Meet with AR Manager to review and improve AR processes for enhanced efficiency and accuracy.<br>• Stay updated on best practices in accounts receivable management and ensure compliance with Generally Accepted Accounting Principles (GAAP).<br>• Suggest and implement tools or techniques to optimize AR operations.
We are looking for a Consumer Loan Collections Specialist to join our team in Milton, Massachusetts. In this role, you will be responsible for managing overdue loan accounts, negotiating repayment plans, and ensuring compliance with all relevant regulations. This is a long-term contract position within the banking industry, offering an excellent opportunity to build lasting relationships with customers while supporting their financial recovery.<br><br>Responsibilities:<br>• Negotiate repayment plans and settlements with borrowers, ensuring adherence to company policies and regulatory standards.<br>• Analyze loan accounts, payment histories, and terms to develop tailored solutions for customers.<br>• Maintain accurate records of all borrower communications and agreements for legal and administrative purposes.<br>• Educate borrowers on loan terms, penalties, and available payment options to foster positive customer relationships.<br>• Ensure all collection activities comply with federal, state, and local regulations, including the Fair Debt Collection Practices Act.<br>• Collaborate with internal teams such as credit and risk departments to efficiently manage delinquent accounts.<br>• Utilize customer relationship management and collections software to track account progress and interactions.<br>• Provide exceptional customer service through empathetic and attentive communication.<br>• Identify opportunities for process improvement within the collections workflow to enhance efficiency.
<p>We are looking for an Electric Operations Resource Coordinator III to oversee and streamline the coordination and scheduling of electric distribution line work. This position involves managing resources, ensuring project timelines are met, and optimizing workflows for both internal teams and external contractors. This is a long-term contract position based in Providence, Rhode Island, and requires working in the office five days a week.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and schedule electric distribution line construction projects, ensuring timely delivery to internal and external crews.</p><p>• Collaborate closely with supervisors to optimize workforce availability and geographic efficiency in project execution.</p><p>• Prepare and provide comprehensive project documentation, including job cards, drawings, material orders, and required paperwork to contractors.</p><p>• Monitor and manage the backlog of work to ensure projects are completed within established timelines.</p><p>• Balance and allocate internal and external resources effectively to meet both short-term and long-term operational needs.</p><p>• Identify risks related to scheduling, resource constraints, and material availability, and propose actionable solutions.</p><p>• Facilitate construction meetings with stakeholders to ensure compliance and optimal scheduling.</p><p>• Oversee the prioritization of maintenance and contingency work to maximize operational efficiency.</p><p>• Support divisional reliability activities by scheduling and tracking progress to meet organizational goals.</p><p>• Review and monitor project team activities to ensure proper use of materials, tools, and adherence to schedules.</p>
Job Posting: SAP ERP Analyst – FI Module We're looking for a sharp SAP ERP Analyst with solid experience in the FI (Financial Accounting) module to join our team on-site (yes, every day – your desk misses you). If you know your way around SAP and can balance a ledger in your sleep, we want to hear from you. What You’ll Do: Support, configure, and enhance SAP FI processes Partner with finance teams to streamline workflows Troubleshoot system issues and lead upgrades/testing Translate complex business needs into SAP solutions What You Bring: Proven experience with SAP FI module Solid grasp of accounting and finance operations Bonus points for experience with SAP BPC and SAP Data Warehouse Analytical mindset and a love for solving ERP puzzles Comfortable working on-site permanent (we’ve got good snacks) Location: On-site, Monday to Friday Type: permanent If SAP FI is your playground and BPC/Data Warehouse are your favorite toys, let’s talk. Apply today!
We are looking for an experienced O365 Administrator to oversee and optimize our Microsoft 365 environment in Salem, Massachusetts. This Contract-to-permanent position offers the opportunity to contribute to a dynamic and collaborative team while ensuring smooth operations of M365 services such as SharePoint Online, Exchange Online, and Azure-based tools. The role requires technical expertise, strong problem-solving skills, and the ability to deliver excellent support for faculty, staff, and students.<br><br>Responsibilities:<br>• Configure, manage, and support SharePoint Online to facilitate document storage, sharing, and team collaboration.<br>• Administer Exchange Online to ensure reliable email communication and security.<br>• Develop and implement PowerShell scripts to automate M365 administrative tasks, including user account management and permissions.<br>• Manage Azure-based M365 services, optimizing performance, security, and availability.<br>• Provide technical support for M365 applications, addressing user issues promptly and effectively.<br>• Monitor M365 system performance and generate reports on usage, security, and efficiency.<br>• Maintain accurate documentation of configurations, updates, and system changes.<br>• Support Microsoft Teams to enhance communication and collaboration within the organization.<br>• Ensure compliance with security best practices and standards across M365 services.<br>• Collaborate with other teams to integrate M365 applications seamlessly with university systems.
