12 results for Help Desk in Little Rock, AR

Help Desk Key Responsibilities:<ul><li>Serve as the first point of contact for IT support requests via phone, email, or ticketing system.</li><li>Troubleshoot and resolve hardware, software, and network issues for end-users.</li><li>Install, configure, and maintain desktops, laptops, printers, and other peripherals.</li><li>Assist with user account management, including password resets, permissions, and access controls.</li><li>Document support requests, resolutions, and processes in the help desk ticketing system.</li><li>Provide support for remote users and ensure VPN and remote access tools are functioning properly.</li><li>Collaborate with other IT team members on larger projects, including system upgrades and deployments.</li><li>Educate users on best practices for IT security and software usage.</li><li>Escalate unresolved issues to appropriate teams and follow up to ensure timely resolution.</li><li>Maintain inventory of IT equipment and software licenses.</li></ul>

Front office manager We are seeking a highly organized and customer-focused Front Office Coordinator to join our medical Robert Half. The ideal candidate will be the first point of contact for patients, ensuring a welcoming and detail oriented experience. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced healthcare environment. You will: Greet and check in patients with a friendly and detail oriented demeanor. Answer and manage phone calls, schedule appointments, and provide accurate information to patients. Verify insurance information, process patient registrations, and collect co-pays or outstanding balances. Maintain and update patient records in the electronic medical records (EMR) system. Coordinate patient flow with medical staff to ensure timely appointments. Handle incoming and outgoing correspondence, including faxes and emails. Assist with billing, insurance authorizations, and referrals as needed. Maintain a clean and organized front desk and waiting area. Ensure compliance with HIPAA regulations and office policies. Provide administrative support to healthcare providers and office management as needed.

Systems Administrator We are seeking a highly motivated and skilled Systems Administrator to join our IT team. The Systems Administrator will be responsible for the installation, maintenance, and support of our organization's computer systems and infrastructure. This role ensures the smooth operation of our IT environment, providing essential support to our employees and maintaining the security and integrity of our data. Responsibilities: System Maintenance and Support:<ul><li>Install, configure, and maintain operating systems, software applications, and hardware.</li><li>Monitor system performance and troubleshoot issues to ensure optimal uptime.</li><li>Perform regular system updates and patches.</li><li>Provide technical support to end-users, resolving hardware and software problems.</li></ul>Network Administration: <ul><li>Manage and maintain network infrastructure, including routers, switches, firewalls, and wireless access points. </li><li>Monitor network performance and security. </li><li>Implement and maintain network security policies and procedures.</li></ul>User Account Management:<ul><li>Create and manage user accounts and permissions.</li><li>Assist with onboarding and offboarding procedures.</li></ul>

PC Technician Job Summary: We are seeking a detail-oriented and skilled Printer Technician to join our team on a contract-to-hire basis. The ideal candidate will be responsible for installing, maintaining, and repairing various types of printers and multifunction devices, ensuring optimal performance and minimal downtime for end-users. Key Responsibilities:<ul><li>Install, configure, and test printers, copiers, and multifunction devices.</li><li>Diagnose and repair hardware and software issues related to printers.</li><li>Perform routine maintenance, including replacing toner, ink, and other consumables.</li><li>Troubleshoot network printing issues and ensure proper connectivity.</li><li>Provide technical support and training to end-users on printer operations.</li><li>Maintain accurate records of maintenance, repairs, and service requests.</li><li>Collaborate with the IT team to integrate printers with existing network systems.</li><li>Order and manage printer parts and supplies inventory.</li><li>Ensure compliance with company policies and manufacturer guidelines.</li></ul>

Systems Administrator We are looking to bring on board a Systems Administrator to our client's team! In this role, you will be tasked with providing technical support in relation to computer systems, software, and hardware. You will also be responsible for training users on new and existing technology software, maintaining the performance of computer systems, and managing our VOIP platform. This role is based in Little Rock, Arkansas. Responsibilities:<ul><li> Address user queries and technical issues in person, over the phone, or via email.</li><li> Develop training manuals for new and existing technology software.</li><li> Onboard new staff members by configuring accounts and assigning hardware.</li><li> Monitor and maintain the performance of computer systems, including patch management.</li><li> Install, modify, and repair computer hardware and software.</li><li> Oversee the maintenance and management of the VOIP platform.</li><li> Monitor cybersecurity tools for potential breaches and report any likely breach to relevant parties.</li><li> Decommission or provision computers using approved IT methods.</li><li> Run diagnostic programs to resolve problems and maintain stability and performance in LAN/WAN environments.</li><li> Install computer peripherals for users and follow up with them to ensure issues have been resolved.</li><li> Oversee and maintain the Enterprise Service Management system.</li><li> Track IT assets and user assignments using the Asset Management component of ESM.</li><li> Aid in the researching and procurement of potential software and hardware solutions.</li></ul>

Assistant Controller We are offering an exciting opportunity for an Assistant Controller in Conway, Arkansas. In this role, you will be managing accounting functions for our manufacturing operations, ensuring compliance with company policies and regulations, and providing crucial support in budgeting processes. The salary range will be $110,000 - $130,000 DOE along top-notch benefits, strong career growth, and great culture! Please reach out to Austen Zemrock on LinkedIn for a direct confidential conversation or email me a Word version of your resume for more information. Responsibilities:• Assist in the management and review of inventory for the plant location• Conduct cost of goods sold and gross profit analysis for customers produced at the plant location• Perform maintenance and analysis of expenses on manufacturing operations at the plant location• Assist in the review and reconciliation of balance sheets• Handle intercompany accounting with other plant locations and corporate entity• Ensure compliance of the plant's financial control processes and systems with company policies and applicable regulations• Assist in the capital budgeting process and preparation of ROI documentation when needed• Recommend and implement programs to improve productivity, increase efficiencies, and reduce costs• Apply knowledge of GAAP Accounting in daily tasks• Assist the Controller as needed and perform other duties as assigned.

Financial Analyst We are on the lookout for a Financial Analyst to join our client's growing team based in Little Rock, Arkansas. As a Financial Analyst, you will be a key player in our operations team, performing various financial analysis tasks related to operational performance. This role involves supporting the management team in controlling expenditures, analyzing costs, and developing business plans for equipment acquisition. You will also be responsible for maintaining accurate financial records, resolving customer inquiries, and monitoring customer accounts. Responsibilities: • Play an integral part in the operations team, attending meetings to monitor operations.• Analyze direct and indirect costs related to operations and inventory levels to optimize inventories.• Evaluate key performance indicators to quickly identify opportunities and risks. • Support the operations management team in controlling expenditures and explaining budget variances.• Assist in the development of business plans related to the acquisition of production equipment, monitoring of capital expenditures, and explanation of budget variances.• Support month-end and year-end close procedures.• Participate in the budget process, supporting directors/managers in the preparation of their respective budgets.• Analyze variances related to standard cost and process variance allocation during month-end close.• Act as the key contact for employees on site regarding payroll and liaise directly with the Payroll Team.• Take charge of accounting for government incentives and leading the annual inventory count for the site.• Participate in the implementation of SAP & Payroll for the Plant.• Support the CFO in any specific request related to the Little Rock Plant.• Ensure the application of the company's internal controls and suggest improvements as needed.

Accounts Payable Supervisor We are in search of an Accounts Payable Supervisor to join our client's team based in Little Rock, Arkansas. In this role, you will be at the forefront of budgeting, forecasting, and financial analysis. Your responsibilities will also encompass periodic reporting and assisting with the administration of Workday Adaptive planning and Workday Financials. The salary range will be $65,000 - $75,000 DOE! This company also offers an opportunity for long-term career GROWTH, incredible benefits including strong PTO/sick leave, fantastic health insurance benefits, bonus opportunities, raises, and a 401k match! If interested in taking the next step in your career, please get in touch with Austen Zemrock directly at 501-255-2056 or through LinkedIn. Responsibilities• Conduct comprehensive financial research and analyses, reconciling, analyzing, reporting, and summarizing financial data• Assist in the execution and maintenance of Enterprise FP& A processes including annual budgeting, quarterly forecasting, and periodic management reporting• Maintain and develop budget/forecast reporting packages for executive and business line management• Collaborate with business and functional leaders to understand drivers of current and future performance• Prepare ad-hoc financial analyses and provide assistance to line of business and Corporate Finance partners• Identify opportunities for process automation and efficiency leveraging financial forecasting tools and data and technology resources• Follow Bank policy, procedures, and guidelines while performing essential job functions• Exhibit strong skills in using computer and Microsoft Office, especially Excel• Ensure good punctuality and attendance at work, exercising discretion and judgement in the performance of essential job functions• Maintain confidentiality in all matters.

FP&A Analyst We are in search of an FP& A Analyst to work in Little Rock, Arkansas. This role is central to the financial planning and analysis in our company, requiring the effective management of operations, the provision of exceptional customer service, and the fostering of positive relationships with team members, business partners, and the community. The salary range will be $75,000 - $90,000 DOE! This company also offers an opportunity for long-term career GROWTH, incredible benefits including strong PTO/sick leave, fantastic health insurance benefits, bonus opportunities, raises, and a 401k match! If interested in taking the next step in your career, please get in touch with Austen Zemrock directly at 501-255-2056 or through LinkedIn. Responsibilities: • Utilizing 3M, Accounting Software Systems, and Adaptive Insights to process account transactions accurately and efficiently, reducing errors and fraud risk.• Using your knowledge of company products and services to manage day-to-day operations, executing strategic and tactical plans to ensure sound operational performance and effective audit results.• Building detail-oriented relationships with customers, engaging them in meaningful conversations to understand their needs and make appropriate recommendations.• Implementing CRM and EPM tools to maintain accurate customer credit records and monitor customer accounts, taking appropriate action when necessary.• Leading and engaging team members in daily huddles to support relationship-building activities.• Identifying and recruiting talent to build a highly effective team, providing daily supervision, training, and performance appraisals.• Ensuring engagement in community activities to demonstrate community involvement and support, and promote business development and staff recruitment efforts.• Using your knowledge of business development techniques in a retail environment to generate growth that supports the companies' goals, by retaining, growing, and attracting clients.• Overseeing the Annual Budget and Budget Processes, ensuring compliance with internal controls, operational procedures, and risk management.• Utilizing your skills in Capital Management and Business Unit functions to proactively resolve client concerns in a timely, detail-oriented, and positive manner.

Senior Staff Accountant The Senior Staff Accountant is tasked with comprehensive accounting duties including the creation of monthly journal entries, production of financial reports, evaluation of variances, budget planning, forecasting, and sales assessments. This role also involves timely and apt financial information provision at the request of supervisory staff, and assisting the team in reaching monthly financial closure deadlines. Knowledge of and assistance with specific financial software inquiries is necessary. The salary range will be $70,000 - $80,000 DOE, along with phenomenal benefits and various long-term growth opportunities! If interested in taking the next step in your career, please get in touch with Austen Zemrock directly at 501-255-2056 or through LinkedIn. Responsibilities:• Ensuring the accuracy and timeliness of financial data as per the request of the Plant Controller.• Assisting in meeting monthly closing deadlines for the plant.• Assisting in the preparation of budget and forecast for the plant.• Collaborating with the plant operations team and providing business analysis to foster operational excellence.• Supporting new product rollouts and conducting payback analysis on capital projects.• Using NetSuite for transactions such as journal entries, allocations, inventory revaluation, and adjustments.• Reviewing and compiling data for plant allocations, variable, and fixed costs by product line.• Assisting in the review of general ledger during financial closing for the manufacturing location.• Reviewing plant accounts receivable and accounts payable functions.• Conducting sales analysis for all product lines.• Striving for continuous improvement in all areas related to accounting and financial reporting.• Exhibiting professionalism in the workplace consistently.• Assisting with the plant portion of the budget and forecast preparation process.

Sr. Accountant We are in search of a Sr. Accountant to join our team situated in Little Rock, Arkansas. The Sr. Accountant will be tasked with the responsibility of ensuring the accuracy and efficiency of our financial records and transactions. The role involves maintaining and reconciling accounts, as well as managing general ledger entries. The salary range will be $80,000 - $90,000 DOE along with strong benefits, clear opportunity for long-term career growth, and a great team culture! Please reach out to Austen Zemrock on LinkedIn for a direct confidential conversation or email me a Word version of your resume for more information. Responsibilities:• Oversee and manage the process of account reconciliation to ensure financial accuracy• Execute balance sheet reconciliations to maintain the integrity of financial data• Handle bank reconciliations to monitor and control cash flow effectively• Manage the general ledger, ensuring all entries are accurate and up-to-date• Create and track journal entries for financial transactions• Utilize Microsoft Excel for data management and financial analysis• Oversee the month-end close process to ensure timely and accurate financial reporting• Operate NetSuite, Oracle, and SAP for various accounting functions.

Intermediate Accountant We are offering an exciting opportunity for an Intermediate Accountant in Little Rock. In this role, you'll be responsible for processing general ledger accounts, conducting account analysis and reconciliation, maintaining the general ledger chart of accounts, and assisting with internal control evaluations. You'll also be responsible for keeping track of monthly, quarterly, and yearly accruals. Responsibilities:• Carry out an analysis and reconciliation of bank statements and intercompany general ledger accounts• Take charge of maintaining the general ledger chart of accounts• Assist in the evaluation of initial internal controls• Handle the preparation and adjustment of entries in general ledger accounts• Oversee the posting of monthly, quarterly, and yearly accruals• Utilize accounting software systems effectively• Perform various accounting functions as required• Manage accounts payable and accounts receivable• Apply accrual accounting principles in the execution of tasks• Participate in auditing processes when necessary