<p>Job Title: Customer Service Representative </p><p>Location: Remote – Candidate must reside in Arkansas</p><p>Type: Long-Term Contract</p><p><br></p><p>About the Role</p><p>We are seeking a detail-oriented and proactive Customer Service Representative to join our team. In this role, you will provide exceptional customer support, manage order accuracy, and collaborate with internal teams to ensure smooth operations. This position requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><p>Provide customer service related to sales, promotions, and communications.</p><p>Validate ship-to and replenishment locations for orders and submit in WebOps.</p><p>Ensure accurate entry of all purchase orders (Bill Only, Ship and Bills, GHX, and other EDI platforms).</p><p>Review and validate incoming surgery product usage cases for accuracy.</p><p>Serve as the customer-facing voice, offering creative solutions to resolve issues.</p><p>Provide phone support for inquiries from sales teams and healthcare professionals.</p><p>Maintain detailed records of customer interactions, inquiries, complaints, and resolutions.</p><p>Proactively update customers on order status to accelerate billing processes.</p><p>Support the Sales Department by answering questions via phone, email, and fax.</p><p>Build relationships with hospital billing specialists and assist with surgery product usage questions.</p><p>Follow up to collect purchase orders and clarify discrepancies.</p><p>Assist Sales Reps with pricing or product usage discrepancies.</p>
<p>We are looking for an experienced Chief Financial Officer (CFO) to lead our financial strategies and operations in Little Rock, Arkansas. The ideal candidate will have a proven track record of overseeing financial planning, ensuring compliance, and fostering strong relationships with stakeholders. This role requires a forward-thinking leader with over a decade of experience in finance and excellent communication skills.</p><p><br></p><p><strong>The salary range for this role is $140,000 to $200,000, depending on experience. In addition to competitive compensation, the position offers outstanding benefits, the chance to lead a seasoned team, and the opportunity to make a significant impact at a company that has been a cornerstone of the Little Rock community for decades! </strong></p><p><br></p><p><strong>Please reach out to Austen Zemrock on LinkedIn for a direct confidential conversation or email me a Word version of your resume for more information.</strong></p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Oversee the organization’s financial planning and management, including budgeting, forecasting, and reporting.</p><p>• Develop and maintain strong relationships with internal and external stakeholders to ensure seamless financial operations.</p><p>• Respond to and manage inbound financial inquiries, providing timely and accurate solutions.</p><p>• Collaborate with leadership teams to create and implement strategies that align with company goals.</p><p>• Ensure compliance with all financial regulations and standards, maintaining transparency and accountability.</p><p>• Provide guidance on investment decisions and assess financial risks to support the company’s long-term growth.</p><p>• Evaluate and optimize the company’s financial processes and systems for improved efficiency.</p><p>• Lead and mentor the finance team, fostering a culture of collaboration and continuous improvement.</p><p>• Facilitate the integration of advanced technologies, such as Ethernet-enabled systems, to enhance financial operations.</p>
