<p>Robert Half Lexington is hiring for several dedicated Customer Service Representatives to join a team in Lexington-Fayette, Kentucky. This Contract-to-Permanent position is ideal for someone passionate about delivering exceptional service and ensuring client satisfaction in the hospitality industry. The role involves handling reservation requests, maintaining accuracy in communication, and providing personalized solutions to meet client needs. Multiple positions are open with several shift options available--several Mon-Fri 2nd shift schedules available as well as Sat-Wed or Wed-Sun 2nd shift schedules also available! Apply today to be considered!</p><p><br></p><p>Responsibilities:</p><p>• Manage hotel reservations ranging from 1 to 10 room-nights, ensuring compliance with client travel policies.</p><p>• Coordinate room bookings by adhering to guidelines related to per diem rates, amenities, mileage, and hotel preferences.</p><p>• Respond promptly to client requests and complete reservations before established deadlines.</p><p>• Utilize critical thinking to identify hotel options that align with business financial objectives.</p><p>• Accurately input reservation details into the system and ensure data integrity.</p><p>• Leverage knowledge of the hotel industry and regional markets to offer tailored solutions for clients.</p><p>• Maintain effective communication with clients to address outstanding requests and resolve any issues related to reservations.</p><p>• Handle modifications to reservations, such as extensions or early departures, in coordination with hotels and clients.</p><p>• Collaborate with Account Management and Hotel Network teams to identify preferred hotel options for clients.</p><p>• Deliver exceptional service by anticipating and fulfilling both expressed and unspoken client needs.</p>
<p>Robert Half Lexington is looking for 20 dedicated Customer Service Representatives to join a hospitality team in Lexington, Kentucky. This is a Contract-to-permanent position, offering an excellent opportunity for growth and long-term career development. The ideal candidate will excel in delivering exceptional customer support and contributing to a positive client experience. There are 20 seats open in this large team and large company---several days of the week/weekend shifts and several 2nd shift work schedules are available! Apply today to be considered! </p><p><br></p><p>Responsibilities:</p><p>• Manage incoming and outgoing calls to meet departmental objectives and service goals.</p><p>• Process reservations accurately and efficiently while adhering to established timelines.</p><p>• Enter reservation details into internal systems with precision and attention to detail.</p><p>• Collaborate effectively and professionally with clients and internal departments to resolve issues.</p><p>• Document client needs and concerns using clear and grammatically correct language.</p><p>• Start assigned tasks promptly and ensure timely completion to meet deadlines.</p><p>• Adapt to additional responsibilities or tasks as assigned by management.</p>
<p>Robert Half Lexington is hiring for several dedicated Customer Service Representatives to join a team in Lexington-Fayette, Kentucky. This Contract-to-Permanent position is ideal for someone passionate about delivering exceptional service and ensuring client satisfaction in the hospitality industry. The role involves handling reservation requests, maintaining accuracy in communication, and providing personalized solutions to meet client needs. Multiple positions are open with several shift options available--several Mon-Fri 2nd shift schedules available as well as Sat-Wed or Wed-Sun 2nd shift schedules also available! Apply today to be considered!</p><p><br></p><p>Responsibilities:</p><p>• Manage hotel reservations ranging from 1 to 10 room-nights, ensuring compliance with client travel policies.</p><p>• Coordinate room bookings by adhering to guidelines related to per diem rates, amenities, mileage, and hotel preferences.</p><p>• Respond promptly to client requests and complete reservations before established deadlines.</p><p>• Utilize critical thinking to identify hotel options that align with business financial objectives.</p><p>• Accurately input reservation details into the system and ensure data integrity.</p><p>• Leverage knowledge of the hotel industry and regional markets to offer tailored solutions for clients.</p><p>• Maintain effective communication with clients to address outstanding requests and resolve any issues related to reservations.</p><p>• Handle modifications to reservations, such as extensions or early departures, in coordination with hotels and clients.</p><p>• Collaborate with Account Management and Hotel Network teams to identify preferred hotel options for clients.</p><p>• Deliver exceptional service by anticipating and fulfilling both expressed and unspoken client needs.</p>
<p>Robert Half looking for a dedicated Customer Service Representative to join our team in Lexington-Fayette, Kentucky. This Contract-to-Permanent position offers an exciting opportunity to assist customers while ensuring a high level of satisfaction. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional communication and problem-solving skills. There are 20 seats open in this large team and large company---several days of the week/weekend shifts and several 2nd shift work schedules are available! Apply today to be considered!</p><p><br></p><p>Responsibilities:</p><p>• Manage both inbound and outbound calls to meet departmental performance goals.</p><p>• Process reservations with accuracy and efficiency, adhering to established guidelines.</p><p>• Enter reservation information into the system with precision and attention to detail.</p><p>• Address and resolve customer inquiries professionally, collaborating with internal departments when needed.</p><p>• Maintain clear and effective communication, using proper grammar and professionalism at all times.</p><p>• Begin assigned tasks promptly and ensure timely completion of all duties.</p><p>• Adapt to additional responsibilities and tasks as required to support team objectives.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Lexington-Fayette, Kentucky. This is a Contract to permanent position within the hospitality industry, offering an exciting opportunity to deliver exceptional service to clients. The role involves handling customer inquiries, managing reservations, and ensuring seamless communication across departments. There are 20 seats open in this large team and large company---several days of the week/weekend shifts and several 2nd shift work schedules are available! Apply today to be considered!</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound and outbound calls promptly, adhering to departmental goals for efficiency and quality.</p><p>• Process and finalize reservations accurately, meeting established performance expectations.</p><p>• Input reservation details into the system with precision and attention to detail.</p><p>• Address and resolve customer issues effectively, collaborating with clients and internal teams.</p><p>• Maintain clear and precise communication, utilizing proper grammar and tone to document customer needs.</p><p>• Start and complete assigned tasks on schedule, demonstrating reliability and accountability.</p><p>• Adapt to additional duties or tasks as assigned to support team operations.</p>
<p>We are seeking enthusiastic and detail-oriented Customer Service Representatives for ongoing opportunities. This role is critical in delivering exceptional customer experiences and supporting organizational goals. The ideal candidate will thrive in a fast-paced environment, demonstrate strong communication skills, and have the ability to navigate customer relationship management (CRM) platforms and other digital tools. As a Customer Service Representative, you will be the primary point of contact for customer inquiries, working closely with cross-functional teams to ensure swift and efficient issue resolution.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Customer Support:</strong></p><ul><li>Provide outstanding customer service by promptly addressing inquiries via phone, email, or chat, ensuring a positive customer experience.</li><li>Foster relationships with customers by delivering accurate and friendly responses and troubleshooting common concerns.</li></ul><p><strong>Problem-Solving:</strong></p><ul><li>Resolve customer issues in a timely and professional manner while keeping the customer informed throughout the process.</li><li>Escalate complex concerns to appropriate teams, ensuring resolutions meet both customer expectations and company standards.</li></ul><p><strong>Administrative Duties:</strong></p><ul><li>Utilize CRM platforms to accurately log customer interactions, track issue resolutions, and update account information.</li><li>Stay organized and manage time efficiently, prioritizing tasks to attend to urgent customer needs.</li></ul><p><strong>Cross-Functional Collaboration:</strong></p><ul><li>Work with other teams to streamline workflows, improve processes, and contribute to automation initiatives to enhance customer satisfaction.</li><li>Provide feedback to internal teams on customer pain points to support continuous improvement efforts.</li></ul><p><br></p>
<p>Robert Half is looking for motivated Customer Service Representatives to join a team in Lexington, Kentucky. As this is a Contract to permanent position, it offers a unique opportunity for long-term career potential within the hospitality industry. The ideal candidate will provide exceptional service while managing reservations and addressing customer inquiries with attention to detail and efficiency. There are 20 seats open in this large team and large company---several days of the week/weekend shifts and several 2nd shift work schedules are available! Apply today to be considered!</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming and outgoing calls while meeting departmental performance targets.</p><p>• Process customer reservations accurately and in a timely manner.</p><p>• Ensure all reservation details are entered correctly into the system.</p><p>• Effectively communicate any issues or concerns with clients and internal departments.</p><p>• Maintain clear and detail-oriented communication, using proper grammar and speech to document client interactions.</p><p>• Begin assigned tasks promptly and ensure timely completion of responsibilities.</p><p>• Adapt to additional duties as required to support the team.</p>
<p>Robert Half Lexington is looking for a dedicated and detail-oriented Customer Service Representative to join a team in Frankfort, Kentucky. In this role, you will provide exceptional support to customers, ensuring their inquiries and orders are handled efficiently and accurately. As a key member of the team, you will contribute to maintaining customer satisfaction while adhering to regulations and compliance standards. This is a Contract-to-permanent position, offering the opportunity to grow within a dynamic and collaborative environment. Apply today to be considered! This is a fully on site, in office position. </p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries via phone, email, and other communication channels, ensuring a positive experience.</p><p>• Process and manage orders with attention to accuracy, utilizing ecommerce and fulfillment systems.</p><p>• Collaborate with warehouse and inventory teams to confirm product availability, resolve discrepancies, and assist with product identification.</p><p>• Handle returns and exchanges, inspecting items and providing clear communication to customers about next steps.</p><p>• Monitor and follow up on delayed or high-value orders, keeping customers informed throughout the process.</p><p>• Assist customers with navigating regulations, shipments, and compliance requirements for restricted items.</p><p>• Maintain and update product listings, FAQs, and documentation to enhance customer knowledge and reduce repetitive inquiries.</p><p>• Verify orders and documentation, including checking licenses and identification as required.</p><p>• Support cross-departmental projects, such as inventory counts or marketing initiatives.</p><p>• Ensure data accuracy in order management systems, inventory tracking, and customer support platforms.</p>
We’re looking for a Customer Service Representative to support day-to-day client interactions on a contract-to-permanent basis. This position offers an exciting opportunity to join a collaborative team, with potential for long-term growth and stability. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a detail oriented and timely manner Resolve issues related to orders, billing, returns, or account status Accurately enter and update customer information into CRM and tracking systems Process orders, service requests, and follow up on pending items Escalate complex issues to the appropriate department when needed Maintain up-to-date knowledge of products, services, and internal policies Track customer interactions and resolutions to ensure a positive experience Meet or exceed performance metrics, including response time, accuracy, and customer satisfaction Participate in team meetings and ongoing training sessions Support cross-functional teams by relaying customer feedback and identifying service improvements
<p>Robert Half offering a contract to permanent employment opportunity for a Customer Success Specialist in Lexington, Kentucky. The role involves working within the insurance services industry, using various software programs. Prior customer service, preferably in the insurance field, is required. Apply today to be considered! </p><p><br></p><p>This position is in Lexington, and it is a 4 day a week rotating schedule. Standard first shift hours 8-5</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Respond to customer inquiries related to property and casualty policies through call-ins and walk-ins</p><p>• Accurately process customer data changes such as address and phone number updates using the company's system</p><p>• Assist in setting up new accounts for walk-in customers</p><p>• Handle approximately 30 customer calls per day, with the capacity for more or less depending on daily needs</p><p>• Maintain accurate records of customer interactions and transactions</p><p>• Recognize and transfer potential sales leads and other opportunities to the sales team</p><p>• Communicate updates and needs from underwriters to clients, including explaining changes in deductibles</p><p>• Transfer call-ins for claims to the claims department after collecting basic client information</p><p>• Provide excellent customer service by maintaining a calm and collected demeanor during client interactions</p><p>• Utilize computer programs, CRM, and other software to perform data entry tasks and manage client conversations.</p>
We are looking for a detail-oriented Collections Specialist to join our team in Frankfort, Kentucky. In this Contract-to-permanent position, you will play a vital role in managing payment processes, ensuring compliance with regulations, and safeguarding property interests. If you have strong analytical skills and a passion for problem-solving, we encourage you to apply.<br><br>Responsibilities:<br>• Review and process daily payment reports to resolve suspended and unapplied transactions.<br>• Prepare and follow up on correspondence to maintain compliance with internal policies, servicer guidelines, and government regulations.<br>• Coordinate property inspections, document findings, and implement necessary actions to secure properties at risk.<br>• Ensure adequate insurance coverage is in place to protect property interests.<br>• Utilize data analysis to evaluate and resolve payment discrepancies effectively.<br>• Maintain accurate records and prepare detailed reports as required.<br>• Collaborate with team members to develop and implement efficient work plans.<br>• Handle sensitive information with a high level of confidentiality and professionalism.<br>• Present ideas and solutions clearly to support decision-making processes.
