We are looking for a dedicated Customer Service Representative to join our team in Zellwood, Florida. This Contract-to-permanent position is ideal for someone who thrives in a fast-paced environment and enjoys problem-solving while delivering exceptional service to customers. The role requires strong communication skills and the ability to multitask effectively while managing orders and coordinating logistics.<br><br>Responsibilities:<br>• Process incoming orders accurately and efficiently, ensuring customer satisfaction.<br>• Coordinate with plant staff, shipping teams, and third-party logistics providers to meet delivery timelines.<br>• Handle customer inquiries and resolve issues related to production schedules and shipment dates.<br>• Manage invoicing tasks, including processing up to 620 invoices a month.<br>• Communicate effectively with repeat customers, building strong relationships and ensuring their needs are met.<br>• Edit and maintain sales reports and other business documents using Microsoft Excel, Word, and Outlook.<br>• Collaborate with internal teams to address production issues and ensure smooth operations.<br>• Perform data entry and document conversions with attention to detail.<br>• Adapt to a high-pressure work environment while maintaining professionalism and teamwork.<br>• Support sales coordination efforts to drive repeat business.
We are looking for a skilled and detail-oriented Accounts Payable Specialist to join our team in Tampa, Florida. This is a Contract-to-permanent position offering an opportunity to contribute to a fast-paced and growing organization. The ideal candidate will bring expertise in managing high-volume accounts payable processes, strong organizational skills, and the ability to thrive in a dynamic environment.<br><br>Responsibilities:<br>• Process high volumes of invoices, ensuring accurate coding for general ledger accounts, intercompany transactions, and multi-location allocations.<br>• Perform 3-way matching by validating purchase orders and receipts in an inventory-based software system, collaborating with the procurement team to address discrepancies.<br>• Manage invoice approvals by coordinating with multi-level approvers and adhering to delegated authority thresholds.<br>• Foster effective vendor relationships by reconciling invoice and payment discrepancies and maintaining vendor records, including W-9s and contracts.<br>• Conduct monthly reconciliations using Excel and review vendor statements to ensure accuracy.<br>• Partner with the Accounts Payable Lead to meet deadlines, prepare reports, analyze data, and assist in team training and special projects.<br>• Organize and maintain accounts payable records in a cloud-based, paperless system to ensure accessibility and compliance.<br>• Assist with month-end close processes, including accruals, while identifying and implementing efficiency improvements.<br>• Support the purchasing department by resolving discrepancies in inventory-related transactions.
We are looking for a detail-oriented Collections Specialist to join our team in Tampa, Florida. In this role, you will focus on managing outstanding accounts, ensuring timely payments, and addressing customer inquiries. This opportunity is ideal for professionals who thrive in high-volume environments and have a strong background in B2B collections.<br><br>Responsibilities:<br>• Analyze and review outstanding business accounts to identify overdue balances.<br>• Prepare, monitor, and update aging reports to track payment status.<br>• Conduct outbound calls and communications to clients for B2B collections in a high-volume setting.<br>• Investigate and resolve customer inquiries related to past due accounts promptly and professionally.<br>• Collaborate with the accounts receivable team to support additional duties as needed.
