<p>We are looking for a dedicated Call Center Specialist to join our team in Las Vegas. This role requires fluency in both Spanish and English and is ideal for individuals passionate about delivering exceptional customer service. As a Contract-to-permanent position, this opportunity offers room for skillful growth and development within the machinery manufacturing industry.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to customers by addressing product inquiries, resolving technical issues, processing orders, and troubleshooting problems.</p><p>• Maintain accurate and detailed documentation of customer interactions within the company’s systems.</p><p>• Collaborate with team members to ensure timely and effective resolution of customer concerns.</p><p>• Participate in a weekend rotation schedule to ensure consistent availability for customer support.</p><p>• Utilize customer service software and tools to enhance the efficiency and quality of service.</p><p>• Communicate clearly and effectively in both Spanish and English to meet diverse customer needs.</p><p>• Adapt to a fast-paced call center environment while maintaining high standards of customer satisfaction.</p>
