Program Assistant<p><strong>Robert Half has partnered with a professional services firm in Lakewood in search of an Account Manager! The Account Manager position is offering great growth potential and is paying $70,000-$75,000 + bonus! </strong></p><p><br></p><p><strong>The Account Manager will be responsible for the following:</strong></p><ul><li>Work in a team environment to assist colleagues with client and prospect needs for insurance coverage, program design, pricing structure and accounting functions</li><li>Assist Account Managers with administering multiple lines of commercial insurance, including property and liability programs</li><li>Performs routine data entry and MS Excel manipulation</li><li>Process monthly resident liability insurance program reports in MS Excel</li><li>Assist Account Managers with managing clients and carriers on day-to-day communication for policies endorsements, audits, accounting, and billing</li><li>Prepare claim reimbursement files including maintain loss run by client as may be required</li><li>Prioritize fluctuating workload to meet specific client/Account Manager needs as may be required</li><li>Other duties and special projects as may be required</li></ul><p><strong>Requirements for the Account Manager include:</strong></p><ul><li>Bachelor's Degree in Business, Economics, Marketing or related field</li><li>Proficient in MS Excel</li><li>3+ years of professional experience</li></ul><p><strong style="">If interested in the Account Manager position, please click "Apply Now" below!</strong></p>Office Assistant<p>We are in the process of expanding our team with an Office Assistant role based in Northwest Arkansas. The role revolves around managing the day-to-day operations of the office, serving as the first point of contact for clients, and ensuring a smooth customer journey. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Serve as the initial contact point for visitors, delivering a welcoming experience and directing them to the correct contacts or meeting rooms.</p><p>• Handle incoming calls with detail orientation, accurately routing them to the relevant person or department and taking clear messages when required.</p><p>• Manage schedules, confirm appointments, and maintain accurate calendars for internal teams and external visitors.</p><p>• Efficiently process customer interactions, addressing basic inquiries from clients and vendors via phone, email, or in-person.</p><p>• Take charge of mail handling, including receiving, sorting, and distributing incoming mail and packages promptly and preparing outgoing mail.</p><p>• Assist in maintaining inventory by ordering office supplies as needed.</p><p>• Conduct light administrative duties such as data entry, filing, and scanning documents.</p><p>• Ensure a detail-oriented appearance of reception area and common spaces by keeping them neat and organized.</p><p>• Utilize various computer programs and CRM to maintain accurate customer records and process customer credit applications.</p><p>• Monitor customer accounts and take appropriate action, including billing functions and inquiries.</p>