<p>We are looking for an experienced Office Manager for our client in Baton Rouge, Louisiana. In this role, you will oversee daily operations within a legal office setting, ensuring smooth workflow and efficient processes. This is a short-term contract to full time employment opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming and outgoing communications, including answering and directing calls and handling mail distribution.</p><p>• Maintain organized client records by creating folders, updating systems, and ensuring compliance with legal timelines.</p><p>• Draft and send detailed correspondence, including basic letters and case-related communications.</p><p>• Process and manage medical documentation, including ordering, organizing, and preparing materials for legal use.</p><p>• Assist with case settlements by preparing disbursement sheets and ensuring accurate reporting.</p><p>• Oversee office supplies by monitoring inventory and placing orders as needed.</p><p>• Provide support for written discovery, e-filing lawsuits, and preparing materials for trial.</p><p>• Collaborate with the part-time bookkeeper on financial tasks and ensure accurate record-keeping.</p><p>• Utilize Microsoft Word and Excel to create spreadsheets, maintain client databases, and manage administrative tasks.</p><p>• Perform miscellaneous duties such as maintaining status lists and assisting with litigation-related files.</p>
We are looking for a dedicated Help Desk Analyst to join our team in Plaquemine, Louisiana. This role is perfect for individuals with a strong technical background who enjoy solving problems and providing exceptional support. The position involves managing and resolving technical issues while ensuring users receive timely assistance.<br><br>Responsibilities:<br>• Respond promptly to user inquiries and troubleshoot technical issues related to Microsoft Windows and Active Directory.<br>• Manage service desk tickets efficiently, ensuring timely resolution and documentation.<br>• Provide support for Microsoft 365 applications, addressing functionality and user concerns.<br>• Perform basic troubleshooting for hardware and software problems to maintain smooth operations.<br>• Collaborate with team members to improve IT processes and user experience.<br>• Handle account setups, password resets, and permissions management in Active Directory.<br>• Assist with the installation and configuration of Windows 10 systems.<br>• Educate users on best practices for utilizing IT resources effectively.<br>• Escalate complex technical issues to higher-level support teams when necessary.
