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3 results for Help Deskdesktop Support Analyst in Ladera Ranch, CA
- Wilmington, CA
- onsite
- Temporary to Hire
- 27.7115 - 32.087 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for both IT and operational technology environments in Wilmington, California. This contract position is ideal for someone who enjoys solving end-user issues onsite, maintaining reliable workstation performance, and supporting day-to-day business operations in a logistics setting. The role will work across common enterprise tools and endpoint technologies while delivering responsive service and practical solutions.<br><br>Responsibilities:<br>• Deliver onsite desktop and help desk support for employees, resolving hardware, software, and access-related issues in a timely manner.<br>• Troubleshoot Windows-based devices and user environments to restore productivity and maintain stable day-to-day operations.<br>• Support both IT and operational technology equipment, helping ensure systems used across the facility remain functional and dependable.<br>• Manage and update service requests through the ticketing system, documenting issues clearly and tracking progress through resolution.<br>• Configure, deploy, and maintain Dell computers and related peripherals for new and existing users.<br>• Administer user accounts, permissions, and basic access support within Active Directory and associated endpoint management tools.<br>• Provide support for Google Workspace applications and assist users with common collaboration, email, and productivity issues.<br>• Use Intune and other management platforms to assist with device setup, policy application, and endpoint support activities.
- 2026-08-19T00:00:00Z
- Los Angeles, CA
- onsite
- Temporary / Contract
- 30.4 - 35.2 USD / Hourly
- We are looking for an experienced Help Desk/Desktop Support Analyst to provide reliable technical support for end users in a government environment in California. This Long-term Contract position is ideal for a hands-on, detail-oriented individual who can resolve desktop, software, and account-related issues while delivering responsive service. The role supports day-to-day IT operations through troubleshooting, device setup, and user assistance across Microsoft-based systems.<br><br>Responsibilities:<br>• Provide front-line technical assistance for hardware, software, and desktop issues, ensuring timely resolution for end users.<br>• Diagnose and resolve problems involving Windows operating systems, user accounts, peripheral devices, and standard business applications.<br>• Manage and update service desk tickets, document issue details, and communicate progress clearly with users and internal stakeholders.<br>• Support account administration tasks within Active Directory, including access updates, password assistance, and basic user maintenance.<br>• Install, configure, and maintain desktop computers, laptops, printers, and related equipment for staff across the organization.<br>• Perform basic network and cabling support to address connectivity issues and workstation setup needs.<br>• Assist with troubleshooting and support activities related to Munis and other department applications as needed.<br>• Coordinate device deployments, workstation moves, and technical upgrades while minimizing disruption to daily operations.
- 2026-08-26T00:00:00Z
- Irvine, CA
- remote
- Temporary to Hire
- 50 - 65 USD / Hourly
- We are seeking a hands-on Senior Business Systems Analyst to support a high-impact enterprise systems initiative centered on ADP WFN deployment and optimization, with integration touchpoints across NetSuite ERP and Concur. This is a fully remote, contract opportunity with strong potential to convert to a contract-to-permanent role. <br> This position is ideal for a systems detail oriented who thrives in a lean environment, can work independently, and is comfortable owning the full lifecycle of business systems work—from discovery and process mapping through configuration, testing, documentation, training, and go-live support. This is not a pure project management or oversight role; we are looking for someone who is willing to roll up their sleeves and execute. <br> Key Responsibilities Lead business systems analysis for the Concur deployment, including requirements gathering, current-state and future-state process mapping, and configuration validation against business requirements Own the overall test strategy and execution, including test plans, test scripts, UAT coordination, defect tracking and triage, and regression testing through go-live Produce and maintain critical project and operational documentation Support integration testing between Concur and NetSuite, as well ADP WFN Partner closely with IT and Finance stakeholders to translate business requirements into system configuration and validated test coverage Perform hands-on configuration work directly within supported systems Drive change management activities, including stakeholder support and end-user training Ensure systems and changes align with compliance, audit, and control requirements, including SOX-related considerations
- 2026-08-21T00:00:00Z