162 results for Job in La Jolla Amago, CA

Employment Attorney (3 days onsite) A successful midsized defense firm is seeking a litigation Attorney to join their employment litigation team! The ideal Employment Attorney candidate will have at least 2 full years of California civil litigation experience as a licensed attorney, with some of that experience being in employment litigation. Once hired, the Attorney will be involved, on average, about 25 files at any time. Duties will include but are not limited to independently handling court appearances, taking and defending depositions, discovery, drafting motions, and trial preparation. Employment Attorney candidates should have excellent writing skills and be willing to work onsite at least three times a week. The firm boasts a friendly, casual, and collaborative culture! Benefits include 100% firm-paid medical/dental/vision, 401(k) with employer matching, profit sharing, life insurance, long-term disability, cellphone stipend, unlimited PTO, billable bonus (1850 billable requirement), origination bonus, and a discretionary bonus! TO APPLY, ONLY send your resume directly to Tess Poliakin at Tess [dot] Poliakin [at] RobertHalf [dot] [com] #SoCALRHL

Sr. Labor & Employment Attorney We are seeking a skilled Employment Litigation Associate with 10+ years of experience to join our a state-wide firm's thriving labor and employment team. The partner of this practice group is well-known and respected throughout California as a premier L& E litigator! This role offers significant opportunities to lead and contribute to complex litigation on behalf of private and public employers. Key Responsibilities:<ul><li>Manage employment litigation matters, including discrimination, harassment, and retaliation, from start to finish.</li><li>Litigate wage and hour disputes, including class and collective actions.</li><li>Conduct in-depth legal research and draft persuasive legal documents (motions, pleadings, memoranda).</li><li>Lead deposition activities (taking and defending).</li><li>Oversee discovery processes.</li><li>Prepare responses to administrative agencies (EEOC, DFEH).</li><li>Interview witnesses and prepare them for legal proceedings.</li><li>Advise employers on compliance with federal and state employment laws, including:</li></ul>Pay is contingent upon fluency in these areas. We have placed numerous legal professionals at this firm (in offices throughout CA) who are happy!

Bilingual Spanish HR Generalist We are looking for an experienced bilingual HR Generalist to join our team in Vista, California. This long-term contract position offers an opportunity to contribute to the growth and success of our organization by overseeing essential human resource functions and ensuring compliance with employment regulations. The ideal candidate will bring expertise in employee relations, benefits administration, and HR compliance. Responsibilities:• Develop and implement HR policies and procedures, maintaining both the employee handbook and the policies and procedures manual.• Collaborate on setting department goals, objectives, and systems to align with organizational priorities.• Manage benefits administration, including resolving claims, reporting changes, and communicating benefits details to employees.• Facilitate and oversee new employee orientation, assess skill gaps, coordinate training activities, and support organizational process improvements.• Maintain accurate employee personnel and medical records, ensuring confidentiality and compliance.• Utilize and manage HR information systems to compile and analyze reports.• Conduct periodic audits of Form I-9 Employment Eligibility Verification to ensure compliance with federal regulations.• Stay updated on and ensure adherence to federal, state, and local employment laws.• Foster strong employee relations by addressing concerns and promoting a positive workplace environment.

HR Director We are looking for an experienced HR Director to lead and shape the human resources strategy for our organization in San Diego, California. This individual will play a pivotal role in aligning HR initiatives with organizational goals, fostering a positive workplace culture, and driving talent acquisition and retention. The ideal candidate will bring a strategic mindset and a proven track record in HR leadership, compliance, and employee engagement. Responsibilities: • Develop and implement HR strategies that align with organizational goals, values, and long-term objectives. • Lead talent acquisition efforts by creating effective recruitment plans and overseeing onboarding processes. • Manage employee performance initiatives to enhance engagement, productivity, and career growth. • Oversee HR budgets, ensuring efficient allocation of resources to meet organizational needs. • Collaborate with executive leadership to integrate HR perspectives into strategic decision-making. • Advocate for diversity, equity, and inclusion through targeted programs and training initiatives. • Establish and maintain HR policies that ensure operational efficiency and compliance with employment regulations. • Address employee relations issues, including conflict resolution and performance management, with professionalism. • Design and deliver learning and development programs to build leadership capabilities and support workforce growth. • Champion organizational culture and facilitate change management efforts to support evolving business needs.

HR Generalist Our client is looking for a versatile and experienced HR Generalist to join our team, helping foster a thriving, productive workplace while ensuring our HR processes run seamlessly. From employee relations to compliance, this role offers the opportunity to wear many hats and make a meaningful impact on our workforce and culture. Key Responsibilities:<ul><li>Serve as a trusted advisor to employees and management on diverse HR-related issues, ensuring policies and practices align with business objectives.</li><li>Manage the full recruitment cycle, including job postings, screening, interviewing, and onboarding of new hires.</li><li>Administer various employee benefits programs in collaboration with the HR team to ensure employee satisfaction.</li><li>Oversee compliance with federal, state, and local employment laws, including maintaining accurate personnel records.</li><li>Facilitate employee relations matters by resolving concerns and fostering a positive, inclusive workplace culture.</li><li>Partner with leadership to analyze and improve workforce planning, retention strategies, and organizational effectiveness.</li><li>Support performance management processes, including goal setting, coaching, and annual reviews.</li><li>Leverage HR analytics and data to provide insights on hiring trends, headcount planning, and employee engagement.</li></ul>

HR Specialist - Manufacturing Robert Half is hiring an experienced HR Specialist to join our client’s team in the manufacturing industry in Oceanside, CA. As an integral part of the HR department, you will specialize in supporting strategic HR initiatives, compliance, and employee relations. If you’re ready to make an impact in an innovative organization, this position is for you! Key Responsibilities:<ul><li>Oversee recruitment and hiring processes, including sourcing candidates, screening resumes, and coordinating interviews.</li><li>Manage employee relations issues by providing guidance and support to staff and supervisors.</li><li>Collaborate with management to execute HR strategies related to company growth and workforce development.</li><li>Ensure compliance with HR policies, procedures, and applicable employment laws.</li><li>Administer payroll processes, benefits programs, and employee recognition initiatives.</li><li>Prepare and deliver reports on HR metrics to management, identifying opportunities for process improvement.</li></ul>

Customer Experience Specialist We are looking for a Customer Experience Specialist to join our team in San Diego, California. This Contract-to-permanent position offers an opportunity to contribute to a mission-driven organization dedicated to improving lives and fostering community support. If you are passionate about delivering exceptional service and helping others, we encourage you to apply. Responsibilities: • Handle incoming inquiries with professionalism, providing accurate information, referrals, or assistance based on individual needs. • Record all client interactions promptly and precisely in web-based systems. • Stay informed about available resources and services to effectively meet client needs. • Work collaboratively with internal teams to ensure seamless service delivery. • Maintain exceptional customer service standards in every communication. • Utilize CRM tools and other computer systems to track and manage interactions. • Support billing and benefit-related functions as needed. • Assist customers with navigating systems such as ADP, Avaya CMS, and Epic Software. • Contribute to continuous improvement initiatives within the call center environment.

Accounts Payable Specialist Do you thrive on accuracy and attention to detail when it comes to managing payments and invoices? Are you looking for an opportunity to grow within the fast-paced and innovative tech industry? Our client, a cutting-edge company in the technology sector, is seeking a Accounts Payable Specialist to join their team. If you are passionate about finance and have the skills to ensure smooth payment processes, this could be the perfect opportunity for you. Key Responsibilities:<ul><li>Review, verify, and process invoices for payment, ensuring all transactions are accurate and properly documented.</li><li>Maintain relationships with vendors, resolve payment discrepancies, and ensure accounts are current.</li><li>Process employee expense reports and enforce compliance with company policies.</li><li>Assist in generating and reviewing payment runs, including ACH, wire transfers, and physical checks.</li><li>Reconcile accounts payable transactions and statements to ensure accuracy and resolve discrepancies.</li><li>Maintain organized and up-to-date files of all accounts payable transactions for audit and compliance purposes.</li><li>Ensure adherence to industry-specific accounting standards and company processes.</li><li> Work closely with other accounting team members to support month-end and year-end closing processes.</li></ul>

Receptionist At Robert Half, we connect talented professionals with top companies to build successful businesses and fulfilling careers. Currently, we have a great opportunity for a Receptionist to work with one of our respected clients. The Receptionist will serve as the face and voice of the organization. This role requires strong communication, organizational, and multitasking abilities. You’ll greet visitors, answer calls, and provide administrative support to ensure the office functions smoothly and professionally. Key Responsibilities<ul><li>Welcome and greet visitors in a friendly and professional manner.</li><li>Answer, screen, and direct phone calls to the appropriate person or department.</li><li>Manage incoming and outgoing mail or packages, including courier services.</li><li>Maintain a tidy reception area and handle meeting room bookings or setups as needed.</li><li>Assist with administrative tasks, such as data entry, filing, and scheduling appointments.</li><li>Respond to email inquiries and provide general information to employees and the public.</li><li>Support other departments with ad hoc tasks or projects as required.</li><li>Uphold and maintain the company’s professional image in all interactions with clients and coworkers.</li></ul>

Junior Accountant Are you an ambitious accounting professional looking to grow your career? Do you enjoy working with numbers and want to gain experience in a dynamic, project-driven industry? Our client, a leading construction company with a reputation for excellence and collaboration, is seeking a detail-oriented Junior Accountant to join their team. This is an exciting opportunity to expand your skills while working in the fast-paced construction sector. Key Responsibilities:<ul><li>Process invoices, payments, and receipts, ensuring accuracy and timeliness.</li><li>Assist in monitoring project budgets and tracking expenses to ensure adherence to financial plans.</li><li>Regularly reconcile bank accounts and highlight any discrepancies for resolution.</li><li>Post journal entries, assist with month-end close processes, and ensure the general ledger is up to date.</li><li>Compile financial data to help produce accurate financial reports for management and stakeholders.</li><li>Assist in audits and ensure compliance with local, state, and federal accounting standards.</li><li>Work closely with project managers and vendors, providing support to ensure accurate financial recordkeeping for various construction projects.</li></ul>

Office Manager Are you a skilled professional with a knack for organization, leadership, and keeping teams running smoothly? Our client, a reputable organization, is seeking an Office Manager to oversee day-to-day operations and ensure a productive, efficient, and positive work environment. This is an exciting opportunity to contribute to the success of a growing business and work with a team that values dedication and excellence. Key Responsibilities<ul><li>Manage office operations, ensuring processes, procedures, and workflows are streamlined for maximum efficiency.</li><li>Oversee supply management, including inventory of office resources, equipment procurement, and vendor relations.</li><li>Act as the primary point of contact for facilities management, including maintenance, repairs, and office setup.</li><li>Support onboarding of new employees and act as a resource for internal teams to troubleshoot operational issues.</li><li>Supervise, motivate, and coordinate administrative support staff (if applicable), fostering a collaborative and productive culture.</li><li>Ensure compliance with company policies and procedures, as well as local regulations.</li><li>Assist with budget tracking related to office expenses and ensure cost-efficient resource allocation.</li><li>Coordinate internal and external meetings, events, and other administrative functions to support company initiatives.</li></ul>

Network Administrator Job Summary: We are seeking a highly skilled Network Administrator to join our dynamic IT team. As a Network Administrator, you will be responsible for the maintenance, optimization, and security of our organization's network systems. Your expertise will ensure that our IT infrastructure runs efficiently, enabling seamless communication and data transfer across the organization. Key Responsibilities:<ul><li>Network Management: Design, install, configure, and maintain local area networks (LAN), wide area networks (WAN), and other networking systems to ensure optimal performance and reliability.</li><li>Monitoring and Troubleshooting: Proactively monitor network systems to identify and resolve any performance issues, outages, or security threats.</li><li>Security Maintenance: Implement firewalls, VPNs, and other security measures to protect networks from unauthorized access, breaches, and malware.</li><li>Upgrade and Optimization: Stay up-to-date with the latest network technologies and recommend upgrades or improvements to enhance efficiency.</li><li>User Support: Provide technical support for end-users, addressing hardware and software network issues in a timely manner.</li><li>Documentation: Maintain thorough documentation of network configurations, processes, and procedures to ensure effective communication and compliance.</li><li>Collaboration: Work closely with other IT professionals, vendors, and stakeholders to support system integrations, new deployments, and overall IT strategy.</li></ul>

Accounting Assistant This Accounting Assistant role is perfect for candidates just getting started in their career or those with a few years of experience looking to expand their skillset. You will provide key administrative and financial support to a busy accounting team, ensuring accuracy in transaction processing and contributing to the smooth running of daily financial operations. The company’s focus on mentorship and professional development means you’ll have ample opportunities to learn and grow in this role. Key Responsibilities:<ul><li>Assist with invoice processing, including coding, matching, and entering AP/AR transactions into the accounting system.</li><li>Maintain accurate records of financial transactions and support month-end close processes.</li><li>Support payment processes, including reconciling vendor statements and issuing checks or ACH payments.</li><li>Assist with data entry, bank reconciliations, and ensuring the accuracy of financial records.</li><li>Generate reports for management, such as spending analysis and budget updates.</li><li>Maintain well-organized accounting records, both physical and digital, ensuring logical filing systems.</li><li>Collaborate with team members to streamline processes and improve financial efficiency.</li></ul>

Data Entry Clerk Robert Half is hiring a Data Entry Clerk for our client in the healthcare sector. This role supports the organization’s operational success by ensuring the accuracy and completeness of important data records. If you have exceptional attention to detail, enjoy methodical tasks, and can work efficiently under tight deadlines, this position is perfect for you. Key Responsibilities:<ul><li>Enter, review, and verify high-volume data entries into the organization’s internal systems and databases with impeccable accuracy.</li><li>Prepare and format spreadsheets, ensuring alignment with reporting guidelines and company standards.</li><li>Cross-check entered data with source documents to identify discrepancies and initiate corrections as necessary.</li><li>Maintain organized files and records in both physical and digital formats, adhering to organizational regulations for data security and confidentiality.</li><li>Collaborate with other departments to ensure smooth workflows, providing support for reporting and audit requirements.</li><li>Generate reports based on entered data for managerial and team review, identifying trends or anomalies when appropriate.</li><li>Assist in implementing systems or software to streamline data entry practices and improve overall efficiency.</li><li>Respond to client, patient, or business partner inquiries about data-related matters, demonstrating a high level of professionalism</li></ul>

Customer Service Associate Robert Half is actively seeking a Customer Service Associate for a temporary-to-hire opportunity with a nonprofit call center. If you thrive in a people-focused role and are passionate about supporting community-centered initiatives, this job could be your next great career move. As a Customer Service Associate, you’ll be the front line of communication, helping clients, donors, and community members with their questions, concerns, and contributions. Your dedication and strong interpersonal skills will enable you to deliver exceptional service while promoting the mission of the nonprofit organization. Key Responsibilities<ul><li>Professionally answer incoming calls and provide information about the organization's programs and services.</li><li>Process donations, assist with donor inquiries, and resolve issues promptly and efficiently.</li><li>Proactively address client concerns with empathy and professionalism.</li><li>Maintain accurate records of customer interactions and transactions using CRM tools.</li><li>Collaborate with team members to resolve complex issues and improve service delivery.</li><li>Meet performance metrics, including call handling time and customer satisfaction ratings.</li></ul>

Office Manager Robert Half is working with a reputable and growing construction company that is seeking a highly organized and proactive Office Manager to oversee daily administrative operations at their main office. The Office Manager will play a key role in ensuring smooth business operations by managing administrative processes, coordinating with vendors and subcontractors, and supporting internal teams with scheduling, documentation, and general office tasks. The ideal candidate will have prior experience in the construction or related industries and strong leadership and problem-solving skills. Key Responsibilities:<ul><li>Oversee daily office operations, including supplies management, office maintenance, and administrative support functions.</li><li>Act as a liaison between the office and field crews, ensuring effective communication and scheduling.</li><li>Assist with project documentation, including contracts, permits, change orders, and job tracking.</li><li>Manage incoming calls, emails, and correspondence; handle inquiries and direct communication appropriately.</li><li>Support accounting team with invoice processing, expense tracking, and payroll coordination.</li><li>Maintain accurate filing systems and ensure compliance with company policies and construction regulations.</li></ul>

HR Coordinator Our client is seeking an HR Coordinator to join our team and help support critical HR processes while fostering a positive workplace culture. As an HR Coordinator, you will play a key role in ensuring the implementation of HR policies, handling employee inquiries, and supporting the success of the organization by performing a variety of administrative and operational tasks. Key Responsibilities:<ul><li>Coordinate onboarding and orientation programs to ensure a seamless experience for new hires.</li><li>Maintain and organize employee files in compliance with company policies and legal requirements.</li><li>Manage HR systems and databases, like Human Resources Information Systems (HRIS), ensuring accurate and up-to-date employee records.</li><li>Assist with recruitment processes, including job postings, scheduling interviews, and communicating with candidates.</li><li>Respond to employee inquiries regarding HR policies, procedures, and benefits.</li><li>Prepare and analyze HR reports and metrics, such as turnover rate and training completion.</li><li>Help facilitate training and professional development programs.</li><li>Support HR projects related to employee engagement, diversity, inclusion, and retention.</li><li>Assist in administering employee benefits and rewards programs.</li></ul>

Data Entry Clerk Our client, an innovative leader in the biotechnology sector, is looking for a detail-oriented and reliable Data Entry Clerk to join their team. This exciting opportunity supports the accurate and efficient handling of critical data to help ensure smooth operations in a cutting-edge, fast-paced environment. If you have strong organizational skills, thrive on precision, and are eager to contribute to groundbreaking biotech advancements, this could be the job for you! Key Responsibilities<ul><li>Accurately input and maintain large volumes of data into company databases and systems in compliance with biotech industry standards.</li><li>Review and verify data for accuracy, completeness, and consistency to ensure data integrity.</li><li>Organize, update, and manage electronic and physical records related to research, laboratory operations, and regulatory compliance.</li><li>Assist in compiling, analyzing, and creating reports for internal teams, including research and development, and compliance departments.</li><li>Identify errors, inconsistencies, or missing data, and collaborate with team members to resolve discrepancies.</li><li>Ensure confidentiality and secure handling of sensitive and proprietary company data in alignment with company policies and industry regulations.</li><li>Communicate effectively with team members to ensure data priorities are met and deadlines are achieved.</li><li>Support other administrative tasks as needed, particularly to assist in streamlining operational workflows.</li></ul>

Bookkeeper Do you have a passion for numbers and a knack for keeping financial records organized and accurate? Our client, a reputable company in the property management industry, is searching for a detail-oriented and motivated Bookkeeper to join their team. If you’re ready to take your skills to the next level in a fast-paced and dynamic industry, this is the job for you! Key Responsibilities:<ul><li>Perform general bookkeeping functions, including data entry, maintaining general ledger accounts, and reconciling financial transactions.</li><li>Process vendor invoices, expense reports, and tenant payments while maintaining strong records of all payables and receivables.</li><li>Monitor accounts and reconcile bank statements to ensure accurate cash flow reporting.</li><li>Track, allocate, and report income and expenses specific to individual properties under management.</li><li>Prepare periodic financial reports for property owners, tenants, and management teams.</li><li>Maintain compliance with property management regulations and internal controls.</li><li>Assist with special projects, audits, or financial analysis as necessary.</li></ul>

Payroll Analyst Are you a data-driven professional with a passion for payroll accuracy and process improvement? Our client is searching for a detail-oriented and analytical Payroll Analyst to join their team. This role offers a dynamic opportunity to oversee payroll operations, ensure compliance, and provide critical insights to optimize the payroll process. If you're ready to bring your skills to a role where they truly make a difference, this could be the job for you! Key Responsibilities:<ul><li>Assist in the preparation and processing of payroll for employees, ensuring accuracy and compliance with applicable laws and policies.</li><li>Verify, audit, and reconcile payroll-related data, including wages, bonuses, taxes, and deductions, to maintain accurate records.</li><li> Ensure payroll practices align with federal, state, and local laws, as well as company policies.</li><li>Compile, analyze, and deliver payroll reports to management, including headcount, overtime, and tax reporting.</li><li>Identify inefficiencies in payroll processes and recommend solutions to enhance accuracy, speed, and compliance.</li><li> Work closely with HR, accounting, and other departments to resolve payroll discrepancies, audits, and inquiries.</li><li>Manage and maintain payroll systems, including troubleshooting issues, implementing updates, and optimizing functionality.</li></ul>

Bilingual Spanish - HR Generalist Our hospitality client is looking for a Bilingual HR Generalist to join their growing team. This role is ideal for a well-rounded HR professional who thrives in a fast-paced environment and is fluent in both English and Spanish. The HR Generalist will play a key role in supporting HR operations, employee relations, and compliance. Responsibilities:<ul><li>Serve as a point of contact for employee relations issues and provide guidance on HR policies and procedures</li><li>Support the full employee lifecycle including onboarding, performance management, and offboarding</li><li>Ensure compliance with federal, state, and local labor laws and company policies</li><li>Assist with benefits administration, leave tracking, and payroll coordination</li><li>Help develop and implement HR initiatives to support engagement and retention</li><li>Partner with leadership and staff to foster a positive and inclusive work environment</li><li>Maintain accurate records and support HR reporting and audits</li></ul>

Investment Controller We are offering an exciting opportunity for an Investment Controller in the Real Estate & Property industry, based in San Diego, California. The primary job function of this role will be overseeing the daily accounting operations, financial reporting, investor reporting, and structuring tax-efficient transactions. Responsibilities • Oversee daily accounting operations including acquisitions and sales, and cash management • Contribute to the success and growth of the team through expertise in financial processes, analysis, and compliance • Collaborate with the team to plan, coordinate, and execute the annual financial statements, including the consolidation of multiple entities • Foster a positive and collaborative work environment, promoting staff development, training, and providing performance evaluations and coaching • Maintain strong communication channels within and outside the team, facilitating teamwork and cross-collaboration • Evaluate existing financial processes and systems, identifying opportunities for improvement in efficiency, internal controls, and reporting capabilities • Ensure accurate and timely internal and external financial reporting, including month-end processes and investor reporting • Monitor and ensure compliance with debt agreements and lending agreements, mitigating any financial risks.

Accounting Manager Ready to take the next step in your accounting career and become a leader in the financial operations of a company? Our client is seeking an experienced Accounting Manager to oversee all aspects of accounting while contributing strategic insights to the company’s financial future. What You’ll Be Doing:As Accounting Manager, you are the backbone of the organization’s financial health, ensuring compliance, accuracy, and efficiency across all financial functions. Your responsibilities will include:<ul><li>Leading the Accounts Payable and Accounts Receivable operations, including collections and vendor payments.</li><li>Preparing and managing financial statements, budgets, and forecasts.</li><li>Collaborating with the executive team to provide insights for growth strategies and financial decision-making.</li><li>Reconciling bank and credit card statements and ensuring meticulous accuracy.</li><li>Overseeing month-end and year-end close processes, including preparing adjusting journal entries.</li><li>Supervising and mentoring accounting staff to maintain an efficient and motivated team.</li><li>Ensuring company compliance with local, state, and federal tax filings, including CA Sales Tax.</li><li>Leveraging technology such as QuickBooks to maintain seamless accounting workflows.</li></ul>

Junior Staff Accountant Are you a numbers enthusiast ready to dive into the dynamic and rewarding world of accounting? Do you want to be part of a fast-growing hospitality company that is known for its lively culture, commitment to excellence, and innovative thinking? This role is perfect for someone who is just starting their career and eager to learn, grow, and make an impact. Join our team as a Junior Staff Accountant and take the first step in building a career that thrives on teamwork, problem-solving, and attention to detail. What You’ll Be Doing:<ul><li>Assist with Month-End Close: Provide key support in closing the books each month. This includes preparing journal entries, reconciling accounts, and ensuring accuracy in financial reporting.</li><li>Accounts Payable and Receivable: Support the AP and AR teams by processing invoices, tracking receivables, and following up on outstanding balances to ensure smooth cash flow.</li><li>Financial Reporting: Assist in the preparation of detailed financial reports that help business leaders make informed decisions.</li><li>General Ledger Maintenance: Maintain and reconcile the general ledger to ensure data integrity and accurate financial reporting.</li><li>Ad Hoc Projects: Be ready to roll up your sleeves and assist with special projects, such as process improvements or new software implementations.</li></ul>

Customer Experience Specialist POTENTIAL HYBRID (after 6 months) We are looking for a passionate and dedicated Customer Experience Specialist to join our team in San Diego, California. In this role, you will play a vital part in supporting individuals and families by connecting them to essential services, resources, and support. This is a Contract-to-Permanent position, offering a unique opportunity to contribute to a mission-driven organization committed to improving lives and fostering stronger communities. Responsibilities:• Respond to incoming inquiries via phone, email, or chat, providing accurate information, referrals, and assistance.• Record all client interactions promptly and precisely in web-based systems to maintain accurate documentation.• Stay informed about available community services and resources to offer appropriate guidance.• Work collaboratively with internal teams to address and resolve client needs effectively.• Deliver exceptional customer service by maintaining a compassionate and detail-oriented tone in all communications.• Utilize CRM software and other tools to manage client interactions and track outcomes.• Assist clients with navigating benefit and billing functions, ensuring clarity and understanding.• Handle inbound calls efficiently, addressing customer concerns and providing solutions.• Maintain proficiency in systems such as Epic Software, Avaya CMS, and other relevant platforms.