Location: Remote (Must have a quiet, dedicated workspace) Contract Length: 78-week contract Schedule: Full-time; must work Eastern Time Zone hours; Overtime required, including blackout dates at month-end <br> Role Overview We are seeking a detail-oriented and customer-focused detail oriented to join our team as a Customer Service Representative. This role supports both internal and external customers in a high-demand environment, requiring strong organizational skills, adaptability, and a commitment to accuracy. <br> Key Responsibilities Provide exceptional customer service related to sales, promotions, installations, and communications. Respond promptly and professionally to inquiries from customers and internal teams. Maintain accurate records of customer interactions, pricing, and contracts in ERP systems. Collaborate with Accounts Receivable to resolve invoice disputes and ensure timely collections. Prepare reports and support quality initiatives based on customer feedback and surveys. Research and resolve customer claims and complaints in compliance with consumer laws. Assist in developing initiatives to proactively inform and educate customers.
<p>We are looking for a meticulous Payroll Clerk to join our team on a contract basis in Knoxville, Tennessee. In this role, you will leverage your expertise in Paycom software to ensure accurate and efficient payroll data entry and processing. This position offers an opportunity to collaborate with a detail-oriented payroll specialist while contributing to seamless operations during a critical project period.</p><p><br></p><p>Responsibilities:</p><p>• Accurately enter and process payroll data using Paycom software.</p><p>• Verify payroll entries to ensure compliance with established guidelines and standards.</p><p>• Collaborate with the payroll team to resolve discrepancies or address data-related issues.</p><p>• Assist with administrative tasks related to payroll operations.</p><p>• Maintain organized records and documentation to support payroll processes.</p><p>• Ensure timely submission of payroll data to meet deadlines.</p><p>• Provide support in processing garnishments and employee benefits as needed.</p><p>• Troubleshoot issues within the Paycom system to ensure smooth functionality.</p><p>• Communicate effectively with team members and other departments to facilitate payroll operations.</p><p>FOR IMMEDIDATE CONSIDERATION PLEASE CONTACT: Kelly Fellows 865-370-2219</p>
<p>We are looking for a skilled Call Center Specialist to join our client's team out of Knoxville, Tennessee to work in a remote setting. This is a contract-to-permanent opportunity with a focus on providing excellent support to customers in the financial services sector. The ideal candidate will possess strong communication skills, a passion for customer service, and the ability to work efficiently in a fast-paced, remote environment. Local East TN candidates in the Eastern Time Zone are welcome to apply only. </p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer inquiries by providing accurate information about financial products and services.</p><p>• Promote additional services and offerings to customers through effective communication and soft-selling techniques.</p><p>• Explain service features and contractual details clearly to clients to ensure understanding.</p><p>• Prepare and finalize service agreements with customers, ensuring all requirements are met.</p><p>• Update and manage customer records using an Oracle-based system, ensuring data accuracy.</p><p>• Perform efficient data entry and maintain organized documentation.</p><p>• Utilize Microsoft Word, Excel, and Google Drive for tracking, reporting, and communication tasks.</p><p>• Deliver exceptional customer service while maintaining high standards of professionalism.</p><p>FOR IMMEDIATE CONSIDERATION PLEASE APPLY DIRECTLY </p>
<p>We are looking for a dedicated Office Assistant to join our team on a short-term contract basis in Knoxville, Tennessee. This three-week assignment will involve supporting the Human Resources department in a manufacturing environment by organizing and digitizing sensitive documentation. The ideal candidate will bring strong organizational skills, a commitment to confidentiality, and proficiency in administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Scan and digitize sensitive HR files with precision and care.</p><p>• Maintain accurate electronic records by performing data entry tasks using Microsoft Word and Excel.</p><p>• Ensure all confidential information is handled in compliance with company policies.</p><p>• Provide administrative assistance to the HR team, including ad hoc tasks as needed.</p><p>• Communicate effectively with team members and other departments to clarify document-related details.</p><p>• Organize physical and digital files to enhance accessibility and efficiency.</p><p>• Collaborate with HR staff to ensure project deadlines are met.</p><p>• Support the team in maintaining a streamlined documentation system.</p><p>For immediate consideration please contact: Kelly Fellows 865-370-2219</p>
<p>Robert Half is currently recruiting for a skilled Bookkeeper to join our client's team in Knoxville, Tennessee. The ideal candidate will have a proven track record of managing financial transactions, maintaining accurate records, and ensuring compliance with accounting standards. This position requires strong attention to detail and the ability to work independently while supporting the overall financial operations of the organization.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts payable and accounts receivable processes, ensuring timely and accurate payment and collection.</p><p>• Perform account reconciliations to verify the accuracy of financial data and resolve discrepancies.</p><p>• Conduct bank reconciliations to ensure transactions are recorded correctly and balances align.</p><p>• Prepare monthly financial reports and assist with month-end closing activities.</p><p>• Utilize QuickBooks and QuickBooks Online to maintain and update financial records.</p><p>• Process daily bank deposits and ensure proper documentation and posting of payments.</p><p>• Handle billing tasks, including generating invoices and tracking payments.</p><p>• Research and resolve any financial discrepancies or errors in a timely manner.</p><p>• Assist with check runs and other payment-related tasks.</p><p>• Support the preparation of financial data for audits or reviews as needed.</p><p><br></p><p>The position is 100% onsite. For immediate consideration please contact Lisa Coker at 865-370-2084 to set up an interview</p>
<p>We are looking for an organized and detail-oriented Human Resources (HR) Assistant to join a dynamic manufacturing company in Knoxville, Tennessee. This part-time, contract-to-permanent position offers flexibility in scheduling and requires on-site presence in a casual environment. The role involves supporting HR operations, maintaining employee records, and ensuring the efficient handling of administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Assist the HR Manager with administrative tasks, including document preparation, correspondence, and data entry.</p><p>• Organize and maintain employee records in both physical and electronic formats, ensuring proper archiving and confidentiality.</p><p>• Scan and file sensitive documents, following established procedures for secure handling, archiving files into a secure location. </p><p>• Perform general office duties such as scheduling appointments, managing files, and maintaining an organized workspace.</p><p>• Utilize Microsoft Word, Excel, and PowerPoint to create, edit, and manage HR documents and reports.</p><p>• Support onboarding processes by preparing documentation and coordinating logistics.</p><p>• Ensure compliance with company policies and confidentiality standards in all HR activities.</p><p>• Collaborate with the HR team to streamline workflows and contribute to departmental efficiency.</p><p>Requires lifting archived files up to 15lbs. </p><p>FOR IMMEDIDATE CONSIDERATION PLEASE CONTACT: Kelly Fellows 865-370-2219 after applying to this posting. This position will be the week of January 19th. </p>
