User Experience Writer<p>A leading global e-commerce and logistics company is seeking a Sr. UX Writer to join its team in Bellevue, WA. This role is ideal for a strategic content professional with a passion for content strategy, UX writing, and cross-functional collaboration. As a key partner to UX designers, product managers, researchers, and engineers, you will craft clear, concise, and effective UX content that enhances customer shopping experiences and supports delivery drivers in safely and efficiently completing their routes.</p><p><br></p><p><strong>Location: </strong>Bellevue, WA (hybrid-onsite 3 days/week)</p><p><strong>Pay Rate: </strong>$80-90/hour</p><p><strong>Duration: </strong>9 months</p><p><strong>Hours:</strong> 40 hours/week</p><p><br></p><p>This is an exciting opportunity to work on high-visibility, high-impact initiatives, ensuring that the user experience is seamless, intuitive, and engaging across a global audience. The ideal candidate will have a strong background in mobile app UX writing, content strategy, and data-driven iteration.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Write clear, concise, and user-friendly UX content for mobile and web experiences, ensuring alignment with brand voice and accessibility best practices.</li><li>Develop and execute content strategy for high-profile, complex UX initiatives, contributing to a seamless and intuitive user journey.</li><li>Partner closely with UX designers, researchers, product managers, and engineers to integrate content into the product design and development process.</li><li>Conduct content audits and user research, using data insights to iterate and refine UX copy for maximum clarity and impact.</li><li>Advocate for content-first design and educate partners on UX writing best practices through documentation, training, and process improvements.</li><li>Ensure consistency across touchpoints by maintaining and contributing to design systems, content guidelines, and voice and tone frameworks.</li><li>Work in Figma and other design tools to collaborate on UI content, ensuring seamless integration within product interfaces.</li><li>Contribute to a culture of continuous improvement by staying informed on industry trends, best practices, and innovations in UX writing and content design.</li></ul>Editor II<p>We are offering an opportunity for an Editor II in Seattle, WA 98109. In this role, you will primarily focus on managing and publishing Standard Operation Procedures (SOPs) for internal support teams. You will work in a fast-paced, technical environment, collaborating with Content Management Specialists and ensuring the quality of all published content.</p><p><br></p><p>Responsibilities:</p><p>• Ensure the staging and publishing of SOPs within the content management system.</p><p>• Collaborate with Content Management Specialists to understand their draft SOPs, and transform the documentation into the required coded format.</p><p>• Perform copy editing tasks on the documents prior to publishing to the SOP repository.</p><p>• Operate a complex staging system that identifies the marketplaces and languages supported by the SOP.</p><p>• Ensure the quality and usefulness of all content published to the SOP repository.</p><p>• Seek clarity in ambiguous situations to ensure customers have the best possible experience.</p><p>• Work with Content Specialists to improve the SOP before publishing, should any issues arise.</p><p>• Demonstrate efficiency in managing a queue of work, with the ability to prioritize tasks and meet deadlines.</p><p>• Adjust to changes in priorities and production responsibilities, working well within a team environment.</p><p>• Innovate to update and create process and technical solutions to problems.</p><p>• Correct grammar and spelling mistakes made by the Content Specialist.</p><p>• Provide high-quality content and be resourceful, customer-focused with an ability to work independently under time constraints.</p>Web Content Manager<p>Robert Half is recruiting on behalf of a global e-commerce and technology enterprise seeking a highly skilled <strong>UXContent Manager</strong> to oversee the development, organization, and optimization of its internal knowledge management platforms. This role will be responsible for structuring and maintaining enterprise wikis and Confluence platforms to enhance knowledge sharing and improve user experience across the organization.</p><p><br></p><p>The ideal candidate has extensive experience in content management systems (CMS), information architecture, and front-end development (HTML, CSS, JavaScript). This position requires a detail-oriented professional with a strong understanding of UX/UI best practices, content strategy, and enterprise-level documentation to ensure information is easily accessible, intuitive, and aligned with business needs.</p><p><br></p><p><strong>Location: </strong>Redmond, WA (onsite)</p><p><strong>Duration: </strong>6 -month contract</p><p><strong>Pay Rate: </strong>$35-40/hour</p><p><strong>Hours: </strong>40 hours/week</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Content Strategy & Organization:</strong> Design and implement the structure, taxonomy, and navigation of internal knowledge platforms to optimize information accessibility and usability.</li><li><strong>Implementation & Maintenance:</strong> Develop and manage templates, permissions, and integrations within Confluence and other CMS tools, ensuring content remains up to date and aligned with organizational goals.</li><li><strong>User Experience & Interface Design:</strong> Enhance the UI architecture and interaction flow of the wiki and knowledge management systems to create an intuitive and seamless experience for internal users.</li><li><strong>Content Optimization & Governance:</strong> Train and onboard content contributors, enforce content governance policies, and drive continuous improvements in knowledge-sharing workflows.</li><li><strong>Analytics & Performance Tracking:</strong> Monitor content engagement, analyze usage trends, and implement enhancements based on data-driven insights.</li><li><strong>Stakeholder Collaboration:</strong> Work closely with cross-functional teams, including marketing, IT, and operations, to align content management efforts with broader business objectives.</li><li><strong>Compliance & Standards:</strong> Ensure all content meets branding guidelines, accessibility requirements, and industry best practices for enterprise knowledge platforms.</li></ul>