7 results for Call Center Specialist in Jupiter, FL
Customer Service Representative<p>M-F 8:00am-5:00pm (will be on call after hired)</p><p><br></p><p>$18.00-24.00</p><p>Bilingual </p><p>strong organizational skills, sense of urgency, proficient with computers, some excel, collections experience, calls and dispatching.</p><p><br></p><p>Customer Service Representative, Answering Inbound Calls, Call Center Customer Service, Customer Service, Data Entry</p>Technical Support SpecialistWe are looking for a Technical Support Specialist to join our team in Boca Raton, Florida. In this role, you will provide technical support to customers, installers, and distributors, ensuring smooth operation of our products. This position offers a contract to permanent employment opportunity.<br><br>Responsibilities:<br><br>• Provide technical support via phone calls to assist customers, installers, and distributors with system and network problems.<br>• Analyze and troubleshoot hardware and software issues for clients.<br>• Manage new customer activations and perform data entry into the company server.<br>• Collaborate with Internet companies to ensure modems and routers are correctly configured for compatibility with our products.<br>• Undertake additional technical support tasks as per the direction and need.<br>• Utilize your skills in Android Development, Cisco Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, Configuration Management, Desktop Support, Customer Service, Customer service software, and Call Center Customer Service to perform your duties effectively.HR Specialist<p>Human Resources Specialist (Spanish-Speaking)</p><p><br></p><p>Sunrise, FL</p><p><br></p><p>Position Type: Full-Time, On-Site</p><p><br></p><p><u>Job Summary</u></p><p>We are seeking a dynamic and highly skilled Human Resources Specialist to join our client. This position is an integral part of our organization and will support a workforce of 100 employees. The ideal candidate will have 3-5 years of experience in human resources, be fluent in Spanish, and have proficiency in ADP Workforce Now software. As the sole HR professional in the facility, you will be responsible for overseeing the day-to-day HR operations, ensuring compliance with policies and regulations, and supporting the well-being of employees.</p><p><br></p><p><u>Key Responsibilities</u></p><p><br></p><p>Employee Relations & Support:</p><p>Serve as the primary point of contact for employee inquiries and concerns. Assist with resolving conflicts, addressing grievances, and fostering a positive work environment. Provide guidance to employees on company policies and procedures in both English and Spanish.</p><p><br></p><p>Recruitment & Onboarding:</p><p>Manage the full-cycle recruitment process, including job postings, candidate sourcing, conducting interviews, and hiring for various positions. Oversee the onboarding process, ensuring a smooth transition for new hires, including facilitating orientation and necessary training.</p><p><br></p><p>Payroll & Benefits Administration:</p><p>Process payroll using ADP Workforce Now software, ensuring accuracy and timely distribution. Administer employee benefits programs, including health, dental, and retirement plans, and answer questions regarding benefits enrollment and eligibility.</p><p><br></p><p>Compliance & Recordkeeping:</p><p>Ensure compliance with federal, state, and local employment laws and regulations. Maintain and update employee records, ensuring confidentiality and accuracy in line with company policies. Assist with audits and ensure proper documentation for HR-related activities.</p><p><br></p><p>Training & Development:</p><p>Coordinate employee training programs, ensuring all employees meet compliance requirements and receive necessary professional development. Assist with performance management, evaluations, and growth opportunities.</p><p><br></p><p><br></p><p><u>Experience</u></p><p>3-5 years of experience as an HR professional, with a solid understanding of HR principles, practices, and regulations. Experience managing HR processes in a standalone HR role is a plus.</p><p><br></p><p><u>Language Skills</u></p><p>Fluency in Spanish (written and spoken) is required to communicate effectively with all employees.</p><p><br></p><p><u>Software Skills</u></p><p>Proficiency with ADP Workforce Now software for payroll processing, reporting, and employee data management.</p><p><br></p><p><u>Education</u></p><p>Bachelor’s degree in Human Resources, Business Administration, or a related field preferred, but not required.</p><p><br></p><p><u>Knowledge & Skills</u></p><p>Strong knowledge of HR best practices, employment laws, and regulations. Excellent communication and interpersonal skills. Ability to work independently and manage multiple tasks in a fast-paced environment. Strong attention to detail and organizational skills.</p>Payroll SpecialistWe are inviting applications for the role of Payroll Specialist, a critical position in our team based in Boca Raton, Florida, operating within the security industry. As a Payroll Specialist, you'll be handling crucial tasks such as payroll processing, responding to various payroll inquiries, and resolving any employee pay discrepancies. You'll also be responsible for providing management with labor information for the assigned region.<br><br>Responsibilities:<br><br>• Serve as the primary contact for regional offices and facilities, assisting them promptly and professionally with their payroll inquiries and ensuring these inquiries are logged and documented appropriately.<br><br>• Coordinate with facilities to clarify and resolve processing items like pay issues, deductions, and employee information.<br><br>• Manage the processing of payroll in accordance with scheduled cycles.<br><br>• Enter, analyze, and confirm pay adjustments, maintaining accuracy at all times.<br><br>• Review and balance payroll prior to final transmission, ensuring all payroll processing documentation is filed in the appropriate employee files or payroll folders.<br><br>• Prepare requested pay period, monthly, or quarterly check requests, run and distribute checks, and advise according to facility specifications.<br><br>• Assist in the prompt resolution of garnishments, tax levies, and child support notices.<br><br>• Communicate effectively via email and answer department phone lines.<br><br>• Contribute to various projects assigned by the Payroll Supervisor.Collections SpecialistWe are offering a contract employment opportunity for a Collections Specialist in the Service industry in Boca Raton, Florida. In this role, you will handle a variety of tasks related to customer credit processing and management. <br><br>Responsibilities: <br><br>• Efficiently and accurately process customer credit applications<br>• Maintain precise records of customer credit<br>• Resolve customer inquiries in a timely and detail oriented manner<br>• Monitor customer accounts and take appropriate actions as necessary<br>• Utilize LAWSON and SALESFORCE software for documentation purposes<br>• Handle collections for commercial companies<br>• Assist in catching up on overdue collections<br>• Notate software updates and changes with attention to detail<br>• Display confidence and initiative in handling contract challenges in collections.Client Care Coordinator<p><strong>Job Overview</strong>:</p><p>We are seeking a <strong>Marketing Coordinator</strong> to join our dynamic team within the commercial real estate industry. The ideal candidate will have a strong eye for detail, creativity, and experience using design software such as InDesign, Photoshop, and Illustrator. In this role, you will be responsible for creating marketing materials, coordinating with brokers, and ensuring consistent branding across all projects. If you're a reliable, organized, and creative individual with a passion for design and real estate, we'd love to hear from you!</p><p>T<strong>Key Responsibilities</strong>:</p><ul><li><strong>Marketing & Communications</strong>:</li><li>Follow up with brokers to ensure smooth coordination and communication.</li><li>Put together email marketing campaigns, tour books, and surveys.</li><li>Order signage for properties and assist with various promotional efforts.</li><li><strong>Design & Creative</strong>:</li><li>Utilize Adobe InDesign, Photoshop, and Illustrator (approximately 50% of the time) to create high-quality marketing materials.</li><li>Prepare creative assets for various marketing channels and ensure brand consistency.</li><li><strong>Administrative Support</strong>:</li><li>Handle general administrative tasks such as organizing documents, managing schedules, and assisting with project timelines.</li></ul>401k/S125 Service Associate I<p>We are on the search for a 401k/S125 Service Associate I to be a part of our team in the Payroll Services industry, based in West Palm Beach, FL. In this role, your primary function will be to handle customer applications, keep meticulous records, and address customer inquiries, all while monitoring customer accounts and taking necessary action. This job offers a long-term contract employment opportunity.</p><p><br></p><p>Responsibilities: </p><p><br></p><p>• Accurately and efficiently process customer credit applications related to 401k and S125 services.</p><p>• Maintain precise records of customer credit details.</p><p>• Handle and resolve any customer inquiries related to 401k and S125 services.</p><p>• Monitor customer accounts to ensure accuracy and prompt action when necessary.</p><p>• Administer 401k - RRSP operations as per the set guidelines.</p><p>• Make sure all customer credit records are up-to-date and accurate.</p><p>• Take necessary action in case of discrepancies in customer accounts.</p><p>• Manage customer interactions professionally and effectively.</p><p>• Ensure compliance with all relevant regulations and standards in the 401k and S125 service provision.</p><p>• Work towards achieving customer satisfaction and maintaining long-term customer relationships.</p>