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21 results for Medical Customer Service Rep in Jersey City, NJ

Customer Service Representative

Newark, NJ
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns. • Process orders accurately and efficiently, ensuring all details are captured correctly. • Maintain detailed records of customer interactions and transactions in the system. • Resolve customer issues promptly, coordinating with internal teams when necessary. • Provide clear and accurate information about products, services, and company policies. • Strive to exceed customer satisfaction standards by offering exceptional service. • Follow established procedures and guidelines for call center operations. • Monitor and manage multiple customer accounts simultaneously. • Identify opportunities to improve service processes and share feedback with management.
2026-09-08T00:00:00Z

Customer Service Representative

Farmingdale, NY
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team on a contract to hire capacity. This position focuses on delivering responsive support to customers while managing order-related activities with accuracy and consistency. The ideal candidate is comfortable handling a high volume of communication, preparing quotes, and coordinating purchase order and order placement tasks in a fast-paced environment. Responsibilities:• Respond to incoming customer inquiries by phone and provide timely, attentive assistance.• Place customer orders accurately and ensure all details are entered correctly into company systems.• Prepare and provide product or service quotations based on customer needs and request details.• Create purchase orders and support order processing from initial request through final submission.• Handle a mix of inbound and outbound calls to update customers, confirm information, and resolve routine issues.• Maintain clear and accurate records of customer interactions, order activity, and follow-up actions.• Coordinate with internal teams to address order questions, pricing concerns, and service-related request
2026-09-02T00:00:00Z

Customer Service Representative

Howell, NJ
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to join a busy postal services team. This Long-term Contract opportunity is well suited for someone who enjoys helping customers, communicating clearly, and working in a fast-paced service environment alongside a larger support team. The role offers a casual workplace setting and provides access to medical benefits as well as paid vacation. Responsibilities:• Assist customers with service-related questions, requests, and general support in a timely and detail-oriented manner.• Provide clear information about postal service offerings, procedures, and next steps to ensure a positive customer experience.• Handle a steady volume of interactions while maintaining accuracy, patience, and attention to detail.• Work closely with team members and supervisors to resolve concerns and keep daily operations running smoothly.• Review internal training materials and job-related resources before and during the assignment to stay prepared for the role.• Document customer interactions and follow established processes for service follow-up and issue resolution.
2026-09-03T00:00:00Z

Customer Service Representative

Neptune, NJ
onsite
Permanent / Full Time
41600 - 49920 USD / Yearly
We are looking for a customer-focused individual to support clients and partners with timely, accurate service in New Jersey. This position plays an important role in managing inquiries, guiding orders through completion, and helping customers feel confident in the products and services offered. The ideal candidate brings strong communication skills, sound judgment, and the ability to work collaboratively in a fast-moving environment while maintaining a positive brand experience.Salary:$20 - $24 / HourBenefits:MDV, PTO, 401kResponsibilities:• Manage customer interactions across multiple service channels, including order coordination, issue resolution, shipment communication, pricing updates, confirmation notices, and post-order follow-up.• Build strong knowledge of product lines to answer questions clearly and provide reliable guidance tailored to customer needs.• Partner with internal teams such as sales, operations, and related departments to address concerns efficiently and deliver a seamless customer experience.• Monitor recurring questions and service patterns, then share insights that can help improve processes, products, and overall support quality.• Foster lasting customer relationships by communicating effectively, responding with empathy, and creating a high level of trust with both new and existing accounts.• Prepare and distribute sales support resources, including training content and customer-facing tools that assist commercial and marketing efforts.• Represent the organization and its portfolio of brands consistently by following communication standards and promoting a consistent, customer-centric image.• Contribute to business support activities that may include updates tied to operational or system changes when needed to maintain service continuity.
2026-08-10T00:00:00Z

Customer Service Representative

Norwalk, CT
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support customer accounts and coordinate service activities for a Contract position based in Norwalk, Connecticut. This role is ideal for someone who can balance responsive communication, order support, and shipment follow-up while building strong working relationships with customers, sales partners, and internal teams. The position plays an important part in keeping account activity organized, addressing service issues promptly, and helping maintain smooth day-to-day operations in a paper and packaging environment. Responsibilities: • Manage customer inquiries and service requests within established response expectations, ensuring timely and accurate follow-through. • Build strong day-to-day partnerships with customers and sales colleagues, while providing account coverage for other team members when needed. • Review inventory levels, stock aging, and product movement for assigned accounts, then coordinate with sales to address risks or imbalances proactively. • Track account-related updates such as customer feedback, product evaluations, shipment delays, payment concerns, and other issues that may affect service or business performance. • Communicate supply chain changes clearly to customers and internal stakeholders so expectations remain aligned. • Coordinate with logistics partners to support on-time deliveries, provide status updates on late shipments, and help resolve transportation-related concerns. • Improve freight utilization by supporting container planning and monitoring shipments moving from overseas mills, warehouses, and departure ports. • Prepare, organize, and maintain shipping and compliance documentation required for destination countries, policies, and operational procedures. • Escalate process exceptions to the supervisor and recommend practical next steps to address service or operational issues. • Contribute to process improvement efforts, team collaboration, and special assignments such as inventory reconciliation reviews and claims support.
2026-09-08T00:00:00Z

Customer Service Representative

Mahwah, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Logistics Coordinator to support daily order processing and shipping coordination for a long-term contract opportunity near Mahwah, New Jersey. This position is ideal for someone who enjoys providing responsive customer support, managing purchase order details accurately, and working across fulfillment activities to keep operations running smoothly. The role requires strong attention to detail, clear communication, and comfort using SAP in a fast-paced environment. Responsibilities:• Process incoming purchase orders accurately and enter order details into SAP to maintain complete and timely records.• Coordinate outbound shipment activities, including preparing and managing FedEx-related shipping support as needed.• Respond to customer service inquiries with professionalism and provide updates related to orders and delivery status.• Review order information for accuracy and resolve discrepancies before processing to prevent delays.• Work closely with internal teams to support smooth fulfillment and ensure customer requests are handled efficiently.• Maintain organized documentation related to orders, shipments, and customer interactions for tracking purposes
2026-09-02T00:00:00Z

Customer Service Representative

New York, NY
remote
Permanent / Full Time
45000 - 50000 USD / Yearly
We are looking for a customer-focused team member to join our team as a Customer Service Representative. This role is ideal for someone who communicates clearly, resolves issues with confidence, and supports both service and sales-related interactions. The successful candidate will help create a positive customer experience by providing accurate guidance, strengthening client relationships, and contributing to overall service performance. Responsibilities: • Address customer questions and concerns promptly, evaluate each situation carefully, and provide appropriate solutions that support a high level of satisfaction. • Maintain detailed and accurate records of customer conversations, follow-up actions, and outcomes within company systems. • Stay informed on current products, services, and support processes so customers receive clear and reliable information. • Partner with colleagues across sales, technical support, and other teams to escalate complicated matters and drive timely resolution. • Build strong customer relationships through clear communication and thoughtful service, helping encourage repeat business and long-term loyalty. • Monitor individual performance against service goals such as response times, resolution efficiency, and customer satisfaction results. • Support inbound and outbound customer interactions that may contribute to sales opportunities while maintaining a service-first approach.
2026-08-29T00:00:00Z

Customer Service Representative

Dayton, NJ
onsite
Temporary / Contract
18 - 19 USD / Hourly
All Customer Service Representatives are scheduled to work every Saturday as part of their regular workweek. To maintain a five-day work schedule, employees will receive one weekday off each week (Tuesday, Wednesday, or Thursday). Position Overview We are seeking a customer-focused and dependable Customer Service Representative to join our team. In this role, you will serve as the primary point of contact for customers, providing support, resolving issues, answering questions, and ensuring a positive customer experience. The ideal candidate is detail oriented, detail-oriented, and thrives in a fast-paced environment. <ul><li>Answer incoming customer calls, emails, and inquiries in a professional and timely manner</li><li>Provide information regarding products, services, orders, and account details</li><li>Resolve customer concerns and escalate complex issues when necessary</li><li>Accurately document customer interactions in company systems</li><li>Process orders, requests, and other customer-related transactions</li><li>Follow up with customers to ensure issues are fully resolved</li><li>Collaborate with internal departments to provide excellent customer support</li><li>Maintain a high level of professionalism and customer satisfaction</li></ul>
2026-08-24T00:00:00Z

Customer Service & Order Processing Representative

Edison, NJ
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a detail-oriented Customer Service & Order Processing Representative to support daily order management and customer coordination for a manufacturing organization in Iselin, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced operations environment and can balance customer communication, order accuracy, and shipment follow-through. The person in this role will work closely with sales, warehouse, and logistics partners to help ensure orders move efficiently from entry through delivery. Responsibilities:• Enter and maintain customer orders accurately in the company system, ensuring all details are complete and up to date.• Arrange transportation and determine appropriate shipping methods to support timely order fulfillment.• Partner with warehouse personnel and customers to coordinate shipment schedules, delivery updates, and order status communication.• Investigate freight damage issues and submit claims documentation when products are affected during transit.• Provide day-to-day support to the sales team and customers by answering questions, resolving order-related concerns, and following up on open items.• Handle administrative support tasks that contribute to smooth office and operations workflow.• Monitor multiple active orders at once while maintaining strong attention to detail and meeting deadlin
2026-09-04T00:00:00Z

Medical Receptionist

Lawrenceville, NJ
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Medical Receptionist to support daily front-desk operations in New Jersey. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience for patients while keeping appointments, records, and administrative tasks organized. The role requires strong communication skills, attention to detail, and the ability to manage patient intake, insurance verification, and payment processing in a detail-focused healthcare setting. Responsibilities: • Welcome patients and visitors warmly, ensuring each interaction reflects courtesy and respect. • Manage incoming phone calls and direct inquiries to the appropriate staff members in a timely manner. • Coordinate appointment scheduling and provide patients with clear instructions regarding forms and visit preparation. • Confirm demographic and insurance details, updating records accurately within the office system. • Organize patient charts and documentation ahead of scheduled visits to support efficient clinical workflows. • Collect copays and other payments, document transactions accurately, and assist patients with payment plan arrangements when needed. • Gather required insurance and billing documentation to help facilitate timely claims processing. • Communicate with patients, providers, and external contacts to obtain missing information and resolve administrative questions. • Monitor front-office inventory and place orders for essential supplies to maintain daily operations. • Perform additional administrative support duties as needed to assist the practice.
2026-09-04T00:00:00Z

Customer Service

Hauppauge, NY
onsite
Permanent / Full Time
58000 - 60000 USD / Yearly
We are looking for a customer-focused detail-oriented individual to join our team in Hauppauge, New York. This position supports sales-related activities by assisting customers, responding to inquiries, and helping drive strong service outcomes. The ideal candidate brings at least 3 years of experience in customer service or sales support, along with solid Excel skills and the ability to manage both inbound and outbound communication effectively. Responsibilities: • Respond to customer inquiries by phone and email, providing accurate information and timely follow-up. • Support sales efforts by assisting with inside sales activities and helping move customer requests through completion. • Build positive client relationships through attentive service and consistent communication. • Coordinate inbound and outbound customer interactions to identify needs and support business growth. • Prepare, update, and maintain sales-related records and reports using Excel. • Work closely with internal teams to ensure orders, requests, and service issues are handled efficiently. • Assist with direct sales support tasks that contribute to customer satisfaction and revenue generation.
2026-08-31T00:00:00Z

Medical Billing Specialist

New York, NY
onsite
Temporary / Contract
27 - 30 USD / Hourly
We are looking for a detail-oriented Medical Billing Specialist to support a busy health center in New York, New York. This Contract position focuses on accurate coding review, claim preparation, and reimbursement support while partnering closely with the existing billing team. The ideal candidate brings strong knowledge of medical billing practices and coding standards and can help resolve coding-related questions in a fast-paced healthcare environment. Responsibilities: • Review patient billing documentation to confirm coding accuracy and support timely claim submission. • Assign and validate ICD-10 and CPT codes to help maximize proper reimbursement and reduce claim errors. • Analyze billing records and identify discrepancies, omissions, or coding issues that may affect payment processing. • Provide day-to-day guidance to billing staff on coding questions and best practices for claim preparation. • Use eClinicalWorks to manage billing information, update records, and monitor claim-related activity. • Collaborate with internal team members to address denied, rejected, or pending claims and support resolution efforts. • Maintain organized and compliant billing workflows in alignment with healthcare regulations and payer requirements.
2026-09-08T00:00:00Z

Medical Accounts Receivable Specialist

Garden City, NY
onsite
Temporary to Hire
27.55 - 31.9 USD / Hourly
We are looking for a Medical Accounts Receivable Specialist to join a healthcare organization in Long Island, New York. This contract opportunity with permanent potential is well suited for someone who brings strong experience in medical receivables, payment posting, and commercial insurance follow-up. The person in this role will help strengthen revenue cycle performance by resolving outstanding balances, addressing denial issues, and supporting accurate billing activity. Responsibilities:• Manage outstanding medical receivables by reviewing aging reports, prioritizing open balances, and driving timely resolution of unpaid claims.• Apply incoming payments accurately, reconcile account activity, and investigate posting discrepancies to maintain clean patient and payer records.• Conduct follow-up with commercial insurance carriers regarding claim status, underpayments, delayed reimbursements, and unresolved account issues.• Review denied or rejected claims, determine the cause of nonpayment, and take corrective action to support successful reimbursement.• Partner with billing and revenue cycle team members to correct claim details, resubmit accounts when needed, and reduce avoidable payment delays.• Maintain thorough documentation of collection efforts, payer communications, account updates, and next-step actions within established workflows.• Monitor recurring account issues and identify patterns related to denials, billing errors, or payer responses to support process improvement.• Assist with responsibilities tied to billing operations and related workflow updates, including any system-related changes when applicable.
2026-09-08T00:00:00Z

Customer Success Specialist

Basking Ridge, NJ
remote
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Customer Success Specialist to support customers in a fast-paced remote service environment. This long-term contract opportunity is ideal for someone who communicates clearly, stays calm under pressure, and enjoys helping people resolve questions efficiently. The right candidate is comfortable using digital tools, managing a high volume of interactions, and delivering thoughtful, solution-oriented support with empathy. Responsibilities: • Handle a large number of customer inquiries by phone and other communication channels while maintaining a helpful and detail-oriented approach • Provide responsive support to customers by listening carefully, identifying concerns, and guiding them toward effective resolutions • Assist with basic troubleshooting for remote technology and commonly used applications to maintain smooth customer interactions • Use communication and collaboration platforms to manage daily service activities • Navigate multiple browser windows and systems efficiently to research issues, document interactions, and follow up as needed • Apply sound judgment and empathy during each customer conversation, especially when addressing sensitive or urgent concerns • Maintain accurate records of customer issues, actions taken, and outcomes to support service quality and continuity
2026-09-01T00:00:00Z

Customer Success Specialist

Basking Ridge, NJ
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Customer Success Specialist to support customers from a remote work environment while delivering responsive, detail-oriented service. This Long-term Contract position is based in Basking Ridge, New Jersey, and is ideal for someone who communicates clearly, handles a fast-paced workload with empathy, and is comfortable navigating digital tools throughout the day. The right candidate brings customer support experience, sound judgment, and the ability to resolve issues efficiently while maintaining a positive customer experience. Responsibilities: • Respond to a high volume of customer inquiries with patience and a service-focused approach. • Provide clear and thoughtful support over phone and other communication channels, using sound judgment to address a wide range of customer needs. • Troubleshoot basic technical issues encountered in a work-from-home setting, including problems related to computers, applications, and browser use. • Navigate multiple systems and browser windows efficiently to research information, document interactions, and complete follow-up tasks. • Use collaboration and communication platforms such as Google Meet, Slack, and Gmail to stay connected with team members and support daily operations. • Communicate solutions in a concise and easy-to-understand manner, ensuring customers feel heard and supported. • Maintain accurate records of customer interactions and actions taken to help ensure timely resolution and continuity of service.
2026-09-01T00:00:00Z

Medical Biller

Old Bridge, NJ
onsite
Permanent / Full Time
50000 - 56000 USD / Yearly
benefits:<ul><li>paid time off</li><li>paid holiday</li><li>medical insurance</li><li>dental</li><li>vision</li></ul>Responsibilities:<ul><li>Submit medical claims to insurance companies in a timely manner</li><li>Review and verify patient information, coverage, and billing details</li><li>Follow up on unpaid or denied claims and resolve discrepancies</li><li>Post payments, adjustments, and patient payments accurately</li></ul>
2026-08-19T00:00:00Z

Customer Experience Specialist

Parsippany, NJ
remote
Temporary to Hire
35.625 - 41.25 USD / Hourly
We are looking for a Customer Experience Specialist to join a manufacturing organization in a contract capacity with permanent potential. This position focuses on strengthening the customer journey by combining technical training, call center oversight, and parts support into a consistent service experience. The role will work across customer-facing teams to ensure accurate product knowledge is shared effectively and that service interactions are handled with professionalism, clarity, and responsiveness. Responsibilities:• Design and deliver HVAC product and technical training programs for sales personnel and field service teams using current and reliable equipment information.• Organize and facilitate instructor-led learning HVAC sessions.• Monitor daily call center activity and provide guidance that helps resolve customer HVAC questions, technical concerns, and service-related issues effectively.• Partner with leadership to improve service quality across customer support, technical assistance, and parts-related interactions.• Support parts operations by helping maintain inventory accuracy, workflow consistency, and timely response to internal and external requests.• Provide hands-on troubleshooting assistance for HVAC equipment and connectivity concerns reported by customers or internal staff.• Review support trends and customer feedback to identify opportunities for stronger training content and better service outcomes.• Communicate with customers and cross-functional teams through phone and email channels to ensure issues are documented, addressed, and followed through to resolution.
2026-09-02T00:00:00Z

Patient Care Coordinator

Freehold, NJ
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Patient Care Coordinator to support daily front-office and patient service operations in New Jersey. This is a contract position offering either a 32-hour Monday through Thursday schedule or a 40-hour Monday through Friday schedule, based on business needs. The person in this role will help create a smooth patient experience by coordinating appointments, handling records, and assisting with check-in activities in a detail-focused, business-casual environment. Responsibilities: • Coordinate patient appointment calendars and manage scheduling updates to keep daily operations organized and efficient. • Welcome and assist patients during arrival, ensuring check-in procedures are completed accurately and courteously. • Maintain and update patient medical records while following office procedures for accuracy and confidentiality. • Communicate with patients regarding appointments, general visit information, and routine scheduling changes. • Support front-desk workflow by answering questions and helping patients navigate the care process. • Review required pre-employment or onboarding items as needed to help ensure readiness before the start date. • Contribute to office continuity by assisting with coverage needs during a contract staffing gap, with potential for longer-term placement depending on business circumstances.
2026-09-08T00:00:00Z

Call Center Specialist

Hillside, NJ
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Call Center Specialist to join a busy customer support operation in. This Contract to permanent opportunity is ideal for someone who thrives in a fast-moving call center setting and enjoys helping customers while coordinating with internal teams and field staff. The role centers on delivering responsive service, maintaining accurate records, and keeping service activity organized from intake through completion. Responsibilities:• Manage a high volume of incoming calls each day from customers and field technicians while providing timely, attentive support.• Document service needs accurately by creating detailed work orders and entering all relevant information into company systems.• Review completed jobs and finalize work orders to ensure records are correct, complete, and ready for closure.• Distribute daily assignments to technicians after schedules are confirmed and adjust workloads when service needs change.• Update technician queues by removing, rescheduling, or reassigning calls to support efficient service delivery.• Investigate equipment service history to assist with issue resolution and provide useful background for troubleshooting.• Coordinate with field technicians to offer remote assistance, clarify job details, and support successful service outcomes.• Work closely with sales and installation teams to address service concerns and maintain clear communication across departments.• Process customer refunds through designated payment platforms in accordance with company procedures.
2026-09-04T00:00:00Z

Medical File Clerk

Piscataway, NJ
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Medical File Clerk to support document management operations for a healthcare organization. This is a contract position for a 13-week assignment and requires full onsite attendance in an administrative office setting. The role focuses on organizing, digitizing, and maintaining medical documentation accurately while assisting with high-volume records processing on a part-time schedule. Responsibilities:• Digitize paper-based medical records by scanning files into the organization’s electronic document system with a high level of accuracy.• Prepare and convert physical and digital documents into PDF format so records are properly stored and accessible.• Reproduce records and supporting materials as needed for administrative and medical records workflows.• Review documents before processing to help ensure files are legible, complete, and correctly categorized.• Maintain organized handling of patient-related documentation while supporting established recordkeeping procedures.• Work onsite in an office environment and coordinate daily workflow priorities with the assigned manager.• Support document management activities tied to electronic medical record platforms such as Allscripts and Cerner, when applicable.
2026-08-31T00:00:00Z

Medical Administrator

Jersey City, NJ
onsite
Temporary to Hire
19.7885 - 25 USD / Hourly
We are looking for an experienced Medical Administrator to help keep a busy healthcare office running smoothly in New Jersey. This contract opportunity with the potential for a long-term role is well suited for someone who enjoys working directly with patients while also managing essential front-office and clinical support activities. The ideal candidate brings strong organizational skills, sound judgment, and the ability to handle multiple priorities in a fast-paced medical setting. Responsibilities: • Welcome patients upon arrival, manage the check-in and check-out process, and create a supportive and well-organized office experience. • Handle incoming phone calls, address routine questions, and direct messages to the appropriate clinical or administrative team members. • Coordinate appointment scheduling by arranging new visits, confirming upcoming appointments, and updating changes as needed. • Maintain complete and accurate patient information, including demographic details, medical documentation, and record updates within the electronic medical record system. • Review insurance coverage, confirm eligibility, and assist with referrals or prior authorizations to support timely patient care. • Communicate effectively with providers, pharmacies, insurance representatives, and outside medical offices to support continuity of care. • Process documentation tasks such as record requests, scanning, filing, and faxing while ensuring materials are organized and accessible. • Provide Medical Assistant support when needed by preparing patients, assisting with exam room readiness, and helping providers maintain efficient patient flow. • Support daily office operations by resolving patient concerns, protecting confidential information, and completing administrative duties with accuracy and care.
2026-09-08T00:00:00Z