<p>We’re hiring an IT Support Specialist to deliver hands-on technical support for employees and assist with day‑to‑day IT operations. This role is perfect for someone who enjoys solving problems, supporting users, and working across hardware, software, and SaaS tools.</p><p><strong>What You’ll Do:</strong></p><ul><li>Provide Tier 1–2 support for devices, apps, and access issues</li><li>Set up laptops, accounts, and equipment for new hires</li><li>Troubleshoot Windows/Mac issues, connectivity, printers, and peripherals</li><li>Support O365 or Google Workspace</li><li>Help with ticket triage, documentation, and asset tracking</li><li>Assist with basic networking, VPN, and mobile device management</li><li>Escalate advanced issues to senior IT staff</li></ul><p><br></p>
<p>We are looking for an experienced Application Support Engineer to join our clients team in North Florida. In this role, you will be responsible for maintaining and optimizing system integrations between administrative platforms and third-party tools, ensuring seamless data exchanges and functionality. This is a Contract to permanent position, offering an exciting opportunity to collaborate with technical teams and stakeholders to enhance system performance.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve integration issues across administrative systems, including student and departmental platforms.</p><p>• Provide advanced technical support for integrations involving both cloud-based and on-premise systems, such as Salesforce and Oracle Integration Cloud.</p><p>• Monitor and optimize data exchanges and system interoperability, escalating complex challenges when necessary.</p><p>• Configure and document middleware, APIs, and data connectors to ensure secure and reliable integrations.</p><p>• Plan and oversee upgrades and enhancements to integrated platforms, addressing dependencies and downstream effects.</p><p>• Develop and troubleshoot automation workflows to meet evolving business and academic requirements.</p><p>• Coordinate and support Salesforce platform updates, ensuring compatibility with customizations and integrations.</p><p>• Create and maintain workflows within Salesforce to enhance institutional processes and resolve issues.</p><p>• Communicate the status of system enhancements, upgrades, and open issues to campus stakeholders.</p><p>• Perform additional duties as assigned by leadership, contributing to the overall success of the technology team.</p>
<p>We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and upgrade operating systems and business software</p><p>• Set up and support computer hardware, monitors, network equipment, and peripherals</p><p>• Troubleshoot and resolve hardware, software, email, network, and peripheral issues</p><p>• Support users via centralized help desk and provide clear technical guidance</p><p>• Document equipment repairs, installations, and removals</p><p>• Train users on common business applications</p><p>• Contribute to system planning, hardware/software recommendations, and procedures</p><p>• Stay up to date on technology trends and make proactive suggestions</p><p>• Maintain user confidentiality and adhere to company protocols</p>
We are looking for a skilled End User Support Engineer to manage and maintain macOS devices within our enterprise environment in Jacksonville, Florida. This position focuses on utilizing Jamf Pro for endpoint management and ensuring all systems meet organizational standards for security, compliance, and performance. The ideal candidate will have hands-on experience with macOS administration and a strong ability to provide advanced technical support and automation solutions.<br><br>Responsibilities:<br>• Administer and configure Jamf Pro for managing the lifecycle of macOS devices, including enrollment, updates, and compliance enforcement.<br>• Develop and implement policies, scripts, and profiles to streamline Mac management and enhance security.<br>• Collaborate with the Information Security team to ensure macOS devices meet compliance standards for encryption, updates, and application controls.<br>• Provide tier-3 technical support for macOS-related issues, including hardware, operating system, and applications.<br>• Integrate Jamf Pro with enterprise systems such as Intune and identity management tools to enhance functionality.<br>• Create and maintain detailed documentation, standard operating procedures, and knowledge articles for Mac support processes.<br>• Monitor device health, compliance status, and update progress through Jamf Pro and related tools.<br>• Plan and execute macOS upgrade cycles and manage application deployment strategies.<br>• Coordinate with vendors for Apple hardware procurement and lifecycle management.
<p>We are looking for a dedicated Technical Support Specialist to provide expert assistance for SaaS applications and ensure smooth operations for our clients. This position requires strong analytical skills, proactive problem-solving, and effective communication to troubleshoot issues and enhance system performance. This is a Contract-to-permanent opportunity located in Jacksonville, Florida.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for SaaS applications, resolving issues efficiently and maintaining system reliability.</p><p>• Investigate and diagnose software problems, collaborating with development teams to implement solutions.</p><p>• Conduct regular maintenance, updates, and performance monitoring for supported applications.</p><p>• Create comprehensive documentation for support activities, including troubleshooting procedures and user guides.</p><p>• Assist in deploying new software applications and updates, ensuring seamless integration.</p><p>• Provide training and guidance to users on application functionality and best practices.</p><p>• Analyze recurring issues to identify root causes and recommend improvements.</p><p>• Collaborate with IT staff to maintain system security and ensure data integrity.</p><p>• Participate in on-call rotations to provide timely support during critical incidents.</p><p>• Coordinate with external vendors to address third-party application-related concerns.</p>
<p>We are seeking a <strong>Senior Infrastructure Engineer</strong> to design, support, and optimize our on‑prem and cloud environments. This role is ideal for someone who thrives in complex, fast‑moving environments and enjoys owning infrastructure end‑to‑end—from servers and storage to networking, automation, and security.</p><p><strong>What You’ll Do</strong></p><ul><li>Architect, deploy, and maintain Windows and Linux server environments</li><li>Support VMware/Hyper‑V clusters, storage systems, firewalls, and core networking</li><li>Manage Active Directory, Group Policy, identity integrations, and SSO</li><li>Implement backup, DR, and business continuity strategies</li><li>Monitor, troubleshoot, and optimize performance across the environment</li><li>Participate in infrastructure upgrades, migrations, and modernization efforts</li><li>Improve automation using PowerShell, scripting, and orchestration tools</li><li>Collaborate with Security and DevOps to strengthen overall posture</li></ul><p><br></p>
<p>Design, build, and support core infrastructure across on‑prem and cloud. You’ll manage Windows Server, identity, networking, storage, and automation—prioritizing reliability, security, and scale.</p><p><strong>What You’ll Do</strong></p><ul><li>Administer Windows Server (2016–2022), AD, DNS, DHCP, GPO</li><li>Support Azure IaaS, landing zones, networking (VNets, NSGs, VPN/ExpressRoute)</li><li>Implement monitoring/alerting, performance tuning, and capacity planning</li><li>Automate builds and operations with PowerShell/Terraform</li><li>Maintain backups/DR, patching, and configuration standards</li><li>Partner with Security to harden systems and meet compliance requirements</li></ul><p><br></p>
<p>Help build and run a pragmatic security program. You’ll implement controls, respond to threats, and partner with IT/Engineering to embed security into systems, cloud, and SDLC.</p><p><strong>What You’ll Do</strong></p><ul><li>Own detection/response workflows (SIEM, EDR, alerts, playbooks)</li><li>Harden endpoints, servers, and cloud (CIS benchmarks, least privilege, MFA)</li><li>Manage identity and access (AAD/Entra ID, Conditional Access, SSO)</li><li>Conduct vulnerability scanning/patch validation, track remediation</li><li>Support security reviews, risk assessments, and incident response</li><li>Contribute to policies, standards, and security awareness</li></ul><p><br></p>
<p>We’re seeking a Server Engineer who can manage, build, and optimize our Windows server environment — both on‑prem and in Azure. You’ll support core infrastructure, identity, backups, virtualization, and security across mission-critical systems.</p><p><strong>What You’ll Do:</strong></p><ul><li>Administer Windows Server environments (2016–2022)</li><li>Manage Azure IaaS, VMs, storage, networking</li><li>Support Active Directory, GPO, DNS, DHCP</li><li>Maintain backups, monitoring, patching, and performance tuning</li><li>Work with virtualization (Hyper‑V, VMware)</li><li>Troubleshoot server‑level issues and outages</li><li>Support migrations to Azure and cloud-first architecture</li><li>Maintain documentation and infrastructure diagrams</li></ul><p><br></p>
We are looking for a skilled Software Developer to join our team in Jacksonville, Florida. In this role, you will design, develop, and maintain robust software solutions while collaborating with cross-functional teams to deliver high-quality applications. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to innovative projects.<br><br>Responsibilities:<br>• Develop and maintain software applications using .NET and C# programming languages.<br>• Collaborate with team members to design and implement efficient solutions for business requirements.<br>• Write clean, scalable, and maintainable code following best practices and coding standards.<br>• Troubleshoot and debug software issues to ensure optimal performance and reliability.<br>• Participate in code reviews to maintain high-quality standards and improve team collaboration.<br>• Work with ASP.NET to build dynamic and responsive web applications.<br>• Utilize JavaScript for front-end development and interactive features.<br>• Stay updated on the latest advancements in the .NET Framework and related technologies.<br>• Provide technical support and guidance to team members as needed.<br>• Test software solutions to ensure functionality, security, and user experience.
We are looking for a skilled Network Engineer to join our team in Jacksonville, Florida, on a contract with the potential for a permanent position. In this role, you will be responsible for designing, implementing, and maintaining robust data communication and telecommunication networks. This position will involve working with Cisco technologies, troubleshooting network systems, and ensuring optimal network performance.<br><br>Responsibilities:<br>• Design and implement efficient data communication and telecommunication networks to meet organizational needs.<br>• Configure, install, and maintain network devices, including routers, switches, and cabling, to ensure seamless operations.<br>• Monitor and troubleshoot network performance issues, identifying and resolving problems to maintain reliability.<br>• Conduct facility surveys to recommend optimal layouts and locations for network equipment and cabling.<br>• Oversee the installation of communication circuits such as CAT6 and fiber to support network infrastructure.<br>• Manage and administer Cisco Nexus data center routing and switching systems.<br>• Provide support for cloud-based VoIP systems and troubleshoot telecommunication issues as needed.<br>• Perform hardware and software analyses to ensure network devices meet performance and compatibility requirements.<br>• Configure and maintain wireless networks, ensuring secure and high-performing connectivity.<br>• Collaborate with team members to adhere to organizational standards and codes of conduct.
<p>We’re hiring a Network Engineer to design, support, and optimize our network infrastructure. This role focuses on routing, switching, firewalls, wireless technologies, and network security across a multi‑site or cloud‑connected environment.</p><p><strong>What You’ll Do</strong></p><ul><li>Configure and manage routers, switches, firewalls, VPNs, and wireless networks</li><li>Monitor performance, uptime, and traffic patterns across LAN/WAN</li><li>Troubleshoot network issues and resolve outages quickly</li><li>Implement network security best practices (ACLs, segmentation, IDS/IPS)</li><li>Maintain documentation: diagrams, inventory, IP schemas, standards</li><li>Support cloud networking (Azure/AWS virtual networks, load balancers, gateways)</li><li>Assist in network upgrades, migrations, and new deployments</li><li>Partner with security, systems, and infrastructure teams</li></ul><p><br></p>
We are looking for an experienced Linux Systems Engineer to join our team on a contract basis in Jacksonville, Florida. In this role, you will be responsible for managing and upgrading critical directory services and ensuring seamless migrations across environments. This position offers an opportunity to work within the healthcare industry, contributing to system improvements and operational efficiency.<br><br>Responsibilities:<br>• Lead the migration of OpenLDAP on RHEL7 to Directory Server on RHEL8, ensuring a smooth transition across multiple environments.<br>• Analyze and address challenges related to schema migration, applying manual expertise and problem-solving skills where necessary.<br>• Configure, maintain, and optimize directory servers to enhance system performance and reliability.<br>• Collaborate with internal teams to design and implement solutions aligned with organizational requirements.<br>• Monitor system performance and troubleshoot issues to prevent downtime or disruptions.<br>• Provide technical guidance and support for Red Hat Enterprise Linux (RHEL) systems.<br>• Develop and document processes to streamline future migrations and system upgrades.<br>• Ensure compliance with industry standards and security protocols during all phases of system implementation.<br>• Test and validate system changes to confirm functionality and compatibility.<br>• Stay updated with advancements in Linux systems and directory server technologies to introduce best practices.
<p><br></p><p><strong>Technical Team Lead</strong></p><p>The Technical Team Lead is a hands-on leader who works closely with the technical support team, motivating and coaching them to deliver exceptional service.</p><p><br></p><p><strong>Duties/Responsibilities:</strong></p><ul><li>Provide resolution for escalated service tickets.</li><li>Serve as a liaison between analysts and upper management.</li><li>Conduct ongoing coaching and development of the team through call listening and feedback.</li><li>Work with clients to evaluate and resolve technical issues.</li><li>Assess user needs to analyze, recommend, and implement changes.</li><li>Configure and support system changes within the team’s scope of responsibility.</li><li>Develop and maintain knowledge of all systems, applications, and security protocols.</li><li>Update the knowledge base as approved by management.</li><li>Monitor and respond to emails and site chat, and train others on these functions.</li><li>Answer calls related to device issues, troubleshoot, and escalate tickets for repairs when necessary.</li><li>Recommend upgrades, repairs, new applications, and equipment testing with management approval.</li><li>Assist in training new analysts and identify training needs for tenured team members, providing coaching as needed.</li></ul><p><br></p><p><strong>Required Skills/Abilities:</strong></p><ul><li>Proficiency in English with excellent oral and written communication skills.</li><li>Strong customer focus and professional customer service skills.</li><li>Resourceful and able to take initiative in a dynamic environment.</li><li>Ability to troubleshoot technical problems effectively and efficiently.</li><li>Advanced knowledge of computer and server hardware.</li><li>Highly motivated, detail-oriented, self-driven, and reliable.</li><li>Strong active listening and interpersonal skills.</li><li>Ability to motivate and inspire team members.</li><li>Excellent leadership skills.</li></ul><p><br></p><p><strong>Education and Experience:</strong></p><ul><li>Bachelor’s Degree in Computer Services or related field preferred.</li><li>At least 3 years of experience in a Tier 2 technical support role.</li></ul><p><br></p>
<p>Join a product‑focused team building scalable web applications on Microsoft stack. You’ll ship features across the full stack using <strong>.NET/C#</strong> on the backend and <strong>React (or similar)</strong> on the frontend, deploy to <strong>Azure</strong>, and improve performance, reliability, and developer experience.</p><p><strong>What You’ll Do</strong></p><ul><li>Build RESTful APIs, services, and backend components using .NET/C#</li><li>Develop modern frontends (React preferred) with clean, reusable components</li><li>Deploy and run apps on Azure (App Service, Functions, ACR/AKS, Storage, Key Vault)</li><li>Work with relational databases (SQL Server/Azure SQL), tuning and queries</li><li>Implement CI/CD (Azure DevOps/GitHub Actions), testing, and observability</li><li>Collaborate with Product/Design to deliver user‑centric features</li><li>Write clean, maintainable code and documentation</li></ul><p><br></p>
<p>We’re seeking a <strong>Technical Analyst</strong> with 1–3 years of experience building and supporting solutions using <strong>Microsoft Power Apps and Power Automate</strong>. In this role, you’ll work closely with business stakeholders to analyze requirements, streamline processes, and deliver low‑code solutions that improve efficiency and data visibility. This is an onsite role in Jacksonville, FL.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Design, build, and support Power Apps and Power Automate workflows</li><li>Translate business requirements into technical solutions</li><li>Troubleshoot, enhance, and maintain existing Power Platform solutions</li><li>Collaborate with business and IT teams to optimize processes</li><li>Document solutions and provide end-user support as needed</li></ul><p><br></p>
We are looking for a skilled Software Developer to join our team in Jacksonville, Florida. In this role, you will design, develop, and maintain software applications that meet business needs while ensuring high performance and reliability. The ideal candidate is proficient in modern programming languages and frameworks, with a strong ability to solve complex technical problems.<br><br>Responsibilities:<br>• Develop and maintain software applications using .NET technologies, including ASP.NET and C#.<br>• Collaborate with cross-functional teams to understand project requirements and deliver solutions.<br>• Write clean, efficient, and well-documented code adhering to best practices and coding standards.<br>• Troubleshoot and resolve software bugs or issues to ensure smooth operation.<br>• Conduct code reviews and provide constructive feedback to team members.<br>• Implement user interfaces and functionality using JavaScript and related technologies.<br>• Optimize application performance and scalability through thoughtful design.<br>• Stay updated on emerging technologies and integrate them into development processes.<br>• Participate in testing processes to ensure software quality and reliability.<br>• Provide technical support and guidance to internal teams when required.
<p>We’re looking for a Senior Desktop Engineer to lead endpoint management, automation, and modern Windows-based engineering. This role focuses on designing streamlined desktop environments, managing Azure/Intune configurations, and improving end‑user experience across the organization.</p><p><strong>What You’ll Do:</strong></p><ul><li>Own the Windows desktop environment (Windows 10/11)</li><li>Manage Intune, Azure AD, conditional access, device compliance</li><li>Build automation for imaging, provisioning, updates, and patching</li><li>Develop endpoint security, configuration baselines, and policies</li><li>Troubleshoot advanced OS, performance, and application issues</li><li>Support the rollout of new tools, hardware, and system upgrades</li><li>Document standards, policies, and engineering procedures</li></ul><p><br></p>