<p>We’re partnering with a growing organization in Jacksonville to bring on an IT Support / Systems Support Specialist who will play a key role in supporting end users and maintaining core IT infrastructure. This is a hands-on role ideal for someone strong in Microsoft environments with foundational networking experience.</p><p>What You’ll Be Doing:</p><ul><li>Provide desktop and systems support across Windows 11 environments</li><li>Manage and troubleshoot Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)</li><li>Administer and support Active Directory (user provisioning, permissions, group policies)</li><li>Troubleshoot basic networking issues (connectivity, VPN, printers, switches, routers)</li><li>Support onboarding/offboarding and user access management</li><li>Assist with system updates, patching, and security best practices</li><li>Document processes and resolve tickets efficiently</li></ul><p><br></p>
We are looking for a skilled End User Support Engineer to manage and maintain macOS devices within our enterprise environment in Jacksonville, Florida. This position focuses on utilizing Jamf Pro for endpoint management and ensuring all systems meet organizational standards for security, compliance, and performance. The ideal candidate will have hands-on experience with macOS administration and a strong ability to provide advanced technical support and automation solutions.<br><br>Responsibilities:<br>• Administer and configure Jamf Pro for managing the lifecycle of macOS devices, including enrollment, updates, and compliance enforcement.<br>• Develop and implement policies, scripts, and profiles to streamline Mac management and enhance security.<br>• Collaborate with the Information Security team to ensure macOS devices meet compliance standards for encryption, updates, and application controls.<br>• Provide tier-3 technical support for macOS-related issues, including hardware, operating system, and applications.<br>• Integrate Jamf Pro with enterprise systems such as Intune and identity management tools to enhance functionality.<br>• Create and maintain detailed documentation, standard operating procedures, and knowledge articles for Mac support processes.<br>• Monitor device health, compliance status, and update progress through Jamf Pro and related tools.<br>• Plan and execute macOS upgrade cycles and manage application deployment strategies.<br>• Coordinate with vendors for Apple hardware procurement and lifecycle management.
<p>We’re looking for a <strong>Senior .NET / Azure Software Engineer</strong> to help build and modernize enterprise‑level applications in a cloud‑first environment. This role offers hands‑on development, architectural influence, and opportunities to mentor other engineers.</p><p>You’ll play a key role in designing scalable, secure solutions while leveraging modern Azure services.</p><p>What You’ll Do</p><ul><li>Design, develop, and maintain applications using .NET (C#)</li><li>Build cloud‑native solutions using Microsoft Azure</li><li>Develop APIs and backend services with a focus on performance and scalability</li><li>Participate in architectural discussions and design decisions</li><li>Collaborate with DevOps, QA, and product teams throughout the SDLC</li></ul><p><br></p>
Overview We are seeking a skilled Level 2 Network Engineer with strong hands-on experience supporting and managing Cisco Meraki network environments. The ideal candidate will have 5+ years of detail oriented network engineering experience, strong troubleshooting capabilities, and the ability to support routing, switching, wireless, firewall, and SD-WAN technologies in a distributed enterprise environment. This role collaborates closely with senior engineers, escalates complex issues appropriately, and ensures reliable network operations across all locations.
<p>We are seeking a highly skilled Software Engineer with strong experience in .NET Core, database design (SQL & NoSQL), Azure cloud architecture, and RESTful API development. This role is ideal for a developer who thrives in modern cloud-native environments and enjoys building scalable, high‑performance applications.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Design, develop, and maintain .NET Core applications following best practices in clean code, performance, and security.</p><p>Build and optimize RESTful APIs for internal and external integrations.</p><p>Design, implement, and tune SQL databases (e.g., SQL Server, Azure SQL) including stored procedures, indexing strategies, and query optimization.</p><p>Work with NoSQL technologies (e.g., Cosmos DB, MongoDB, Redis) where appropriate for distributed, high‑throughput workloads.</p><p>Architect and deploy cloud solutions using Microsoft Azure, leveraging services such as:</p><p><br></p><p>App Service / Functions</p><p>Azure SQL / Cosmos DB</p><p>API Management</p><p>Azure Storage</p><p>Azure Kubernetes Service (AKS) (optional)</p><p><br></p><p><br></p><p>Apply cloud‑native design principles to ensure scalability, resilience, and security.</p><p>Collaborate with cross-functional teams (product, QA, DevOps) to deliver high‑quality software.</p><p>Contribute to CI/CD pipelines and automated testing frameworks.</p><p>Participate in code reviews, architectural discussions, and mentoring team members.</p>
<p>We are looking for a skilled Linux Engineer who will play a key part in stabilizing and modernizing Linux systems while preparing them for a seamless transition to Azure. Your expertise in system upgrades, performance optimization, and containerization will be essential as we work to enhance the reliability of our infrastructure and streamline operations.</p><p><br></p><p>Responsibilities:</p><p>• Address and resolve Linux system stability issues through patching, repository cleanup, and operating system upgrades.</p><p>• Transition CentOS systems to Alma 9 or Ubuntu, ensuring workloads are optimized for Azure integration.</p><p>• Manage and optimize PostgreSQL servers, including hardening, performance tuning, and web server configurations.</p><p>• Containerize services with native dependencies, such as ImageMagick, Tesseract, Ghostscript, and wkhtmltopdf, to improve scalability and reliability.</p><p>• Safely decommission older servers by breaking down legacy systems and consolidating workloads.</p><p>• Design and implement cloud storage solutions for large-scale image data, supporting compatibility with applications and databases.</p><p>• Collaborate on Azure foundation work, ensuring infrastructure is prepared for a cloud-first approach.</p><p>• Monitor and stabilize custom web services, addressing dependencies and improving performance.</p><p>• Enhance the security and performance of Linux environments through system hardening initiatives.</p><p>• Support application and database compatibility during modernization efforts</p>
<p>We are seeking a <strong>Linux Engineer</strong> to support and modernize Linux‑based systems, assist in application hosting, and collaborate with Azure and DevOps teams during infrastructure upgrades. This role supports PHP environments, containers, and cloud‑ready workloads.</p><p><strong>Responsibilities</strong></p><ul><li>Manage, secure, and optimize Linux servers (Ubuntu/RHEL/CentOS).</li><li>Support PHP application environments, Apache/Nginx tuning, package management, and configuration.</li><li>Collaborate on migrations from traditional VMs to Azure VMs, App Services, or Container Apps.</li><li>Troubleshoot performance, storage, networking, and OS‑level issues.</li><li>Implement hardening, patching, monitoring, backups, and log management.</li><li>Participate in CI/CD integration, containerization, and build/deploy pipelines.</li><li>Write or maintain scripts for automation (Bash, Python).</li><li>Document system configurations and environment changes.</li></ul><p><br></p>
<p>Design, implement, and maintain enterprise networks to ensure optimal performance, scalability, and security. Collaborate with cross-functional teams to resolve network-related issues and support business operations.</p>
<p>We are looking for a hands‑on <strong>Azure Engineer</strong> to help design, deploy, and support cloud infrastructure across modern Azure environments. This includes compute, networking, security, storage, governance, and DevOps‑aligned automation.</p><p><strong>Responsibilities</strong></p><ul><li>Deploy, configure, and optimize Azure resources—VMs, App Services, Container Apps, storage, CDN, Key Vault, networking.</li><li>Build and maintain Azure landing zones (vNETs, NSGs, routing, policies, logging).</li><li>Set up Azure Blob Storage + CDN for large file workloads.</li><li>Support IaaS → PaaS migrations, application hosting, and environment modernization.</li><li>Implement and manage Azure Backup, monitoring, Defender for Cloud, budgets, alerts, automation.</li><li>Assist in CI/CD setup (Pipelines/GitHub Actions) with cross‑functional engineers.</li><li>Troubleshoot cloud infrastructure issues and improve reliability and performance.</li><li>Maintain documentation and follow Azure governance best practices.</li></ul><p><br></p>
<p>We are seeking a skilled <strong>BI Engineer</strong> with strong experience in <strong>Power BI</strong> and <strong>Microsoft Fabric</strong> to design, build, and optimize scalable business intelligence solutions. In this role, you will partner closely with business stakeholders, data engineers, and analytics teams to transform complex data into actionable insights.</p><p>This is an opportunity to play a key role in modernizing our analytics platform and enabling self-service, performant, and reliable reporting across the organization.</p><p>Key Responsibilities</p><ul><li>Design, develop, and maintain <strong>Power BI dashboards and reports</strong> that deliver meaningful insights to business users</li><li>Build and optimize <strong>semantic models</strong>, datasets, and measures using <strong>DAX</strong> and Power BI best practices</li><li>Leverage <strong>Microsoft Fabric</strong> components (OneLake, Dataflows Gen2, Lakehouses, Warehouses) to support modern BI and analytics workflows</li><li>Collaborate with data engineering teams to ensure reliable, well-modeled, and high-quality data pipelines</li><li>Implement data governance, security, and role-based access controls within Power BI and Fabric</li><li>Optimize performance, data refresh strategies, and query efficiency</li><li>Partner with stakeholders to gather requirements and translate business needs into technical BI solutions</li><li>Support and promote self-service analytics adoption across the organization</li></ul><p><br></p>
<p><strong>Position Summary</strong></p><p>The Project Manager will lead cross-functional engineering initiatives from concept through commercialization, ensuring successful delivery within a Stage Gate product development environment. This role requires strong experience managing complex projects that integrate mechanical, electrical, and software engineering disciplines. As a collaborative and proactive leader, the Project Manager builds strong relationships across departments, drives accountability, and keeps teams focused on achieving results. Balancing strategic oversight with hands-on execution, this role ensures projects are completed on time, within budget, and with the urgency and quality required to support overall business objectives while fostering a culture of transparency, collaboration, and high performance.</p><p><br></p><p><strong>Essential Duties and Responsibilities</strong></p><ul><li>Manage multiple concurrent engineering projects of varying scope, including product development, sales engineering support, implementation efforts, and production support.</li><li>Lead teams through the Stage Gate development process, ensuring alignment with business strategy, customer requirements, and market timelines.</li><li>Develop, maintain, and communicate detailed project plans, schedules, resource allocations, budgets, and risk assessments.</li><li>Coordinate cross-functional teams, including mechanical, electrical, and software engineers, as well as quality, procurement, application support, customer support, marketing, and finance.</li><li>Monitor project performance using key metrics (CPI, SPI) and drive corrective actions when needed.</li><li>Identify, evaluate, and mitigate project risks while maintaining momentum and urgency.</li><li>Utilize project management tools (e.g., MS Project, JIRA) to plan, track, and manage multiple initiatives.</li><li>Develop and manage project financials, ensuring alignment with budget expectations and financial goals.</li><li>Create and maintain product roadmaps that align engineering deliverables with strategic business objectives and market schedules.</li><li>Serve as the primary point of contact for stakeholders, delivering clear and timely communication on project status, milestones, risks, and changes.</li><li>Drive accountability and motivate cross-functional teams to meet objectives.</li><li>Champion project management best practices and mentor teams on process discipline and continuous improvement.</li><li>Support a high-performance culture built on accountability, transparency, and collaboration.</li></ul><p><br></p><p><br></p><p><br></p>
<p>We’re seeking a talented Full Stack Engineer to join a growing engineering team building modern, cloud-based applications. This role will focus on designing and developing scalable backend services in .NET and Azure while contributing to responsive, user-friendly frontend experiences using Angular. Some exposure to C++ is a plus for performance-critical or legacy components.</p><p>What You’ll Do:</p><ul><li>Design, develop, and maintain full stack applications using <strong>C#, .NET/.NET Core, and Angular</strong></li><li>Build scalable APIs and backend services deployed in <strong>Microsoft Azure</strong></li><li>Develop responsive UI components and improve overall user experience</li><li>Integrate applications with databases and third-party services</li><li>Support and enhance existing C++ components or services where needed</li><li>Implement authentication, authorization, and secure data handling</li><li>Participate in architecture discussions, code reviews, and technical planning</li><li>Troubleshoot production issues and optimize system performance</li><li>Work in Agile/Scrum development cycles</li></ul><p><br></p>
We are looking for a Senior Software Engineer to design and implement advanced AI-driven solutions that enhance business operations. This role focuses on creating scalable and intelligent systems that utilize cutting-edge technologies to deliver impactful results. Based in Jacksonville, Florida, this position offers the opportunity to lead innovative projects in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Lead the development of enterprise-grade AI platforms and solutions, ensuring scalability and efficiency.<br>• Design frameworks that enable autonomous agents to collaborate seamlessly and execute complex workflows.<br>• Implement secure and standardized context exchange protocols to enhance system interoperability.<br>• Integrate dynamic registries for API access, external services, and permission-based tools.<br>• Develop monitoring dashboards for performance tracking, telemetry, and intervention capabilities.<br>• Establish compliance measures and ethical guidelines for AI governance in regulated industries.<br>• Architect resilient systems capable of horizontal scaling and failover mechanisms.<br>• Collaborate with cross-functional teams to redesign business processes using AI-driven automation.<br>• Mentor technical teams and promote a culture of innovation and continuous learning.
<p>An organization is undertaking a major modernization initiative to transition its aging on‑premise environment into Microsoft Azure. The scope includes upgrading SQL Server and PostgreSQL platforms, modernizing Linux and PHP-based systems, stabilizing custom application services (PDF generation, image processing, OCR, alerting), and consolidating legacy workloads. The team is finalizing Azure landing zone foundations, implementing cloud storage architecture for a large volume of image data, and preparing all applications and databases for a full cloud migration.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li><strong>Perform Azure landing zone cleanup</strong>, including policies, virtual networks, network security groups, logging configuration, and budget controls.</li><li><strong>Implement Azure Blob Storage with CDN</strong> to support large-scale file storage needs </li><li><strong>Complete identity and email modernization tasks</strong>, including decommissioning legacy Exchange components and finalizing Entra ID/identity governance tuning.</li><li><strong>Assist with server migrations</strong>, transitioning workloads from IaaS-based hosting to PaaS services where appropriate.</li><li><strong>Configure CI/CD pipelines</strong> in collaboration with Linux/PHP engineering resources.</li><li><strong>Deploy and configure Azure Backup, Defender for Cloud, Key Vault, and monitoring solutions</strong>, ensuring security and resilience across the environment.</li><li><strong>Migrate custom OCR and PDF processing workloads</strong> into Azure using Virtual Machines or Container Apps.</li></ul><p><br></p>
<p>Design and manage data pipelines, ensuring optimized performance for analytics and reporting. Support BI tools to provide actionable insights for decision-making.</p>
We are looking for an experienced Data Engineer to join our team in Jacksonville, Florida. In this role, you will take the lead in designing and building a cutting-edge Azure lakehouse platform that enables business leaders to access analytics through natural language queries. This position combines hands-on technical expertise with leadership responsibilities, offering an opportunity to mentor a team of skilled engineers while driving innovation.<br><br>Responsibilities:<br>• Architect and develop a robust Azure lakehouse platform, utilizing Azure Data Lake Gen2, Delta Lake, and PySpark to create efficient data pipelines.<br>• Implement a semantic layer and metric store to ensure consistent data translation and definitions across the organization.<br>• Design and maintain real-time and batch data pipelines, incorporating medallion architecture, schema evolution, and data contracts.<br>• Build retrieval systems for large language models (LLMs) using Azure OpenAI and vectorized Delta tables to support chat-based analytics.<br>• Ensure data quality, lineage, and observability through tools like Great Expectations and Unity Catalog, while optimizing costs through partitioning and compaction.<br>• Develop automated systems for anomaly detection and alerting using Azure ML pipelines and Event Grid.<br>• Collaborate with product and operations teams to translate complex business questions into actionable data models and queries.<br>• Lead and mentor a team of data and Python engineers, establishing best practices in CI/CD, code reviews, and documentation.<br>• Ensure compliance with security, privacy, and governance standards by designing and implementing robust data handling protocols.
<p>We are looking for an experienced PHP Developer who will play a pivotal part in modernizing legacy systems and ensuring compatibility with updated technologies. You will collaborate with cross-functional teams to support cloud migration efforts and streamline application functionality.</p><p><br></p><p>Responsibilities:</p><p>• Upgrade PHP codebases to ensure compatibility with the latest versions, addressing deprecated functions, libraries, and syntax.</p><p>• Test and validate applications and services to prevent disruptions during migration efforts.</p><p>• Optimize and stabilize custom services, including PDF generation, thumbnail creation, and alerting functionalities.</p><p>• Collaborate with Linux engineers to implement containerization strategies.</p><p>• Validate APIs and web services to ensure seamless functionality post-migration.</p><p>• Support the consolidation of multiple sites into a unified system.</p><p>• Assist in designing cloud storage solutions for large-scale data migration.</p><p>• Troubleshoot and resolve issues related to application and database compatibility.</p><p>• Work on upgrading systems such as Microsoft SQL Server and PostgreSQL.</p><p>• Ensure all applications and databases remain operational and compatible throughout the migration process.</p>
<p><br></p><p><strong>Technical Team Lead</strong></p><p>The Technical Team Lead is a hands-on leader who works closely with the technical support team, motivating and coaching them to deliver exceptional service.</p><p><br></p><p><strong>Duties/Responsibilities:</strong></p><ul><li>Provide resolution for escalated service tickets.</li><li>Serve as a liaison between analysts and upper management.</li><li>Conduct ongoing coaching and development of the team through call listening and feedback.</li><li>Work with clients to evaluate and resolve technical issues.</li><li>Assess user needs to analyze, recommend, and implement changes.</li><li>Configure and support system changes within the team’s scope of responsibility.</li><li>Develop and maintain knowledge of all systems, applications, and security protocols.</li><li>Update the knowledge base as approved by management.</li><li>Monitor and respond to emails and site chat, and train others on these functions.</li><li>Answer calls related to device issues, troubleshoot, and escalate tickets for repairs when necessary.</li><li>Recommend upgrades, repairs, new applications, and equipment testing with management approval.</li><li>Assist in training new analysts and identify training needs for tenured team members, providing coaching as needed.</li></ul><p><br></p><p><strong>Required Skills/Abilities:</strong></p><ul><li>Proficiency in English with excellent oral and written communication skills.</li><li>Strong customer focus and professional customer service skills.</li><li>Resourceful and able to take initiative in a dynamic environment.</li><li>Ability to troubleshoot technical problems effectively and efficiently.</li><li>Advanced knowledge of computer and server hardware.</li><li>Highly motivated, detail-oriented, self-driven, and reliable.</li><li>Strong active listening and interpersonal skills.</li><li>Ability to motivate and inspire team members.</li><li>Excellent leadership skills.</li></ul><p><br></p><p><strong>Education and Experience:</strong></p><ul><li>Bachelor’s Degree in Computer Services or related field preferred.</li><li>At least 3 years of experience in a Tier 2 technical support role.</li></ul><p><br></p>
<p>We’re looking for an AI Engineer who loves turning cutting-edge models into real-world products. You’ll build, prototype, and deploy AI-powered solutions — from intelligent automation to generative AI applications — that directly impact how teams work and make decisions.</p><p>What You’ll Do</p><ul><li>Design and deploy machine learning and generative AI solutions in production</li><li>Build AI-powered tools such as chat interfaces, recommendation systems, and intelligent workflows</li><li>Work with structured and unstructured data to train and fine-tune models</li><li>Develop APIs and services to integrate AI into web applications</li><li>Optimize model performance, accuracy, and scalability</li><li>Collaborate with product, engineering, and data teams to turn ideas into usable tools</li></ul><p><br></p>
<p>Design, develop, and maintain high-performance backend systems using C++ in a complex, production-grade environment. This role focuses on performance-sensitive services, systems-level development, and backend architecture supporting critical business applications.</p>
<p>We’re seeking a <strong>Desktop Support Specialist</strong> to provide hands‑on technical support to end users in a fast‑paced environment. This role is ideal for someone who enjoys troubleshooting, working directly with users, and being the go‑to person for IT issues.</p><p>What You’ll Do</p><ul><li>Provide Tier 1–2 support for desktops, laptops, and mobile devices</li><li>Troubleshoot hardware, software, network, and connectivity issues</li><li>Support Windows environments, Office 365, and common business applications</li><li>Set up, image, and deploy new devices</li><li>Document issues and resolutions in the ticketing system</li></ul><p><br></p>
<p>We are looking for an experienced Project Manager to lead a critical modernization and cloud migration initiative. This position involves overseeing the transition of legacy systems to a cloud-first model while ensuring smooth operations and compatibility across applications and databases. The ideal candidate will bring expertise in managing complex IT projects and guiding teams through cloud migration efforts with a focus on Microsoft Azure.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee the modernization of legacy systems and applications, ensuring all tasks are completed on schedule and align with organizational priorities.</p><p>• Lead coordination across multiple teams, including database engineers, Linux specialists, Azure architects, and internal stakeholders, to maintain project consistency and resolve dependencies.</p><p>• Identify and mitigate potential risks related to system stability, code compatibility, and migration challenges.</p><p>• Provide regular updates to leadership, including status reporting, budget management, and milestone tracking, to ensure project transparency.</p><p>• Facilitate weekly status calls with senior leadership to review project documentation and contractor timesheets.</p><p>• Drive efforts to optimize cloud storage solutions for extensive image data, ensuring compatibility with Azure and other applications.</p><p>• Guide the design and implementation of a robust Azure foundation, supporting a seamless transition to cloud-first operations.</p><p>• Streamline workflows and reduce bottlenecks to ensure the project's success while maintaining alignment with strategic goals.</p><p>• Monitor and stabilize custom services, such as image generation, alerts, and thumbnails, during the modernization process.</p><p>• Consolidate legacy workloads while preparing applications and databases for full cloud migration.</p>
