<p>Join our team in Waycross, Georgia, as a dedicated Help Desk Analyst and be the first point of contact for resolving IT challenges! In this role, you'll be instrumental in providing first-line technical support, diagnosing a wide range of IT issues, and ensuring our users get back to work quickly. If you possess a solid understanding of computer systems, exceptional communication skills, and a passion for delivering top-notch technical assistance, we want to hear from you</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Be the first point of contact, providing timely technical assistance to end-users via phone, email, and chat.</li><li>Diagnose and resolve hardware, software, and network issues efficiently.</li><li>Meticulously log and track all support requests within our ticketing system.</li><li>Empower users with solutions for software installations, password resets, and other common IT inquiries.</li><li>Ensure seamless escalation of complex issues to specialized IT teams.</li><li>Contribute to our knowledge base by documenting technical challenges and their resolutions.</li><li>Proactively follow up with users to confirm successful issue resolution and satisfaction.</li><li>Stay informed on the latest IT policies and security best practices to provide informed support.</li><li>Leverage your expertise in Microsoft Windows, Mac Computers, Cisco Technologies, and Active Directory to troubleshoot and resolve technical problems.</li><li>Utilize your skills in Citrix Technologies, Computer Hardware, and Microsoft to deliver effective and efficient support.</li></ul>
We are looking for a dedicated Help Desk Analyst I to join our team on a contract basis in Saint Augustine, Florida. In this role, you will provide essential technical support to end-users, ensuring smooth operation of hardware, software, and network systems. This position offers an opportunity to collaborate with IT team members and enhance your skills in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Deliver first-line technical support to users by troubleshooting and resolving basic hardware, software, and network-related issues.<br>• Manage and prioritize help desk tickets, ensuring efficient tracking and resolution of reported problems.<br>• Assist users with IT-related inquiries, providing clear guidance and promoting best practices.<br>• Escalate complex technical problems to higher-level support teams when necessary.<br>• Support the provisioning and deployment of new systems and technologies to meet organizational needs.<br>• Conduct routine maintenance and troubleshooting to optimize the performance of existing systems.<br>• Maintain detailed and accurate documentation of support requests, resolutions, and IT resources.<br>• Collaborate with IT team members to ensure seamless service delivery and effective problem-solving.<br>• Participate in ongoing training and skill development to stay updated with the latest technologies and industry standards.
<p><strong>Are you a tech-savvy problem solver with a passion for keeping critical banking applications running smoothly? Do you thrive in a fast-paced, dynamic environment where your expertise directly impacts millions of users? If so, we want YOU to join our cutting-edge team as a Remote Application Support Engineer!</strong></p><p><br></p><p>Forget the commute and embrace the freedom of remote work! We're seeking a highly motivated and experienced Application Support Engineer to be the guardian of our core banking applications. You'll be the first line of defense, ensuring seamless operation and providing exceptional support to our internal and external stakeholders.</p><p><br></p><p><strong>What Excites You (and Us!):</strong></p><ul><li><strong>Mission Critical Impact:</strong> You'll be a vital part of a team that keeps the financial backbone of our organization running. Your work will directly impact the reliability and efficiency of our banking services.</li><li><strong>Problem-Solving Prowess:</strong> Dive deep into complex technical issues, diagnose root causes, and implement effective solutions with lightning speed.</li><li><strong>Tech Mastery:</strong> Work with cutting-edge banking applications and technologies, expanding your knowledge and staying ahead of the curve.</li><li><strong>Remote Flexibility:</strong> Enjoy the freedom and autonomy of working from the comfort of your own home, with the support of a collaborative and passionate team.</li><li><strong>Continuous Learning:</strong> We're committed to your professional development, providing opportunities to learn new skills and advance your career.</li><li><strong>Collaborative Culture:</strong> Be part of a supportive and inclusive team that values your contributions and celebrates your successes.</li></ul><p><strong>Your Superpowers (What You'll Bring to the Table):</strong></p><ul><li>Proven experience (3+ years) as an Application Support Engineer, <strong>specifically within the banking or financial services industry.</strong></li><li>Deep understanding of core banking applications and related systems (e.g., payment processing, loan origination, online banking).</li><li>Strong troubleshooting and problem-solving skills, with a knack for quickly identifying and resolving technical issues.</li><li>Proficiency in SQL and database management systems (e.g., Oracle, MySQL, PostgreSQL).</li><li>Experience with log analysis tools and monitoring systems (e.g., Splunk, ELK stack, Prometheus).</li><li>Familiarity with operating systems (Windows, Linux) and cloud platforms (AWS, Azure, GCP) is a plus.</li></ul><p><br></p>
<p>We are looking for a skilled Controls Engineer to join our team in Jacksonville, Florida. As a Contract-to-Permanent role, it offers an excellent opportunity for professionals seeking to contribute to innovative solutions while advancing their careers. This is an onsite role in Jacksonville, FL.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Engineer electrical distribution systems</strong> (low to medium voltage), crafting detailed single-line diagrams, wiring schematics, and electrical layouts.</li><li><strong>Specify and select critical components</strong> like MCCs, VFDs, transformers, and distribution panels.</li><li><strong>Develop tailored control solutions</strong> based on in-depth project analysis, ensuring compliance with industry standards and regulations.</li><li><strong>Produce and manage essential technical documentation</strong>, including equipment specs and system schematics.</li><li><strong>Conduct comprehensive electrical system studies</strong>, covering load analysis, voltage drop, short circuit, arc flash, and coordination.</li><li><strong>Lead field inspections and system start-ups</strong> to validate performance and operational integrity.</li><li><strong>Deliver remote technical support</strong> to optimize systems and resolve issues.</li><li><strong>Collaborate across teams</strong> (project management, field service, clients) for smooth project delivery.</li><li><strong>Oversee multiple projects concurrently</strong>, consistently meeting deadlines and deliverables.</li><li><strong>Analyze customer requirements and project goals</strong> to guide system design.</li></ul><p><br></p>
We are looking for an experienced Controller to join our team in Atlantic Beach, Florida. This role is essential in managing the financial operations of our organization, including overseeing accounting processes, supervising staff, and ensuring compliance with industry regulations. The ideal candidate will bring expertise in construction accounting and a proactive approach to strategic planning and financial management.<br><br>Responsibilities:<br>• Manage and oversee construction accounting practices, including accounts receivable progress billings and payment applications in line with contract terms.<br>• Supervise and mentor two direct reports, fostering their growth and development to meet business objectives.<br>• Monitor cash balances daily to ensure financial requirements are met and maintain fiscal health.<br>• Supervise vendor and subcontractor payment processes, ensuring lien waivers are appropriately collected and documented.<br>• Review accounts receivable aging reports and collaborate with staff to address collections as necessary.<br>• Lead the preparation and review of monthly financial statements for the organization and affiliated entities, providing detailed insights to ownership.<br>• Assist in the creation and management of budgets, ensuring alignment with organizational goals and fiscal responsibility.<br>• Oversee weekly payroll processing for all employees, ensuring timely submission of reports and compliance with regulations.<br>• Collaborate with leadership on strategic planning initiatives, including financial projections and growth opportunities.<br>• Manage IT-related issues and ensure systems function efficiently to support business operations.
