<p>Alright, buckle up, because we're looking for an experienced Software Engineer to join our dynamic team in sunny Orange Park, Florida! If you're passionate about building cutting-edge applications and thrive in a collaborative, fast-paced environment, this is your chance to shine!</p><p><br></p><p><strong>Imagine this:</strong> You'll be the architect of seamless integration, crafting the bridges that connect our diverse applications and power our innovative solutions. You'll dive headfirst into project planning and analysis, shaping the future of our software. And you'll be the guardian of code quality, ensuring every line is a masterpiece.</p><p><strong>Here's what you'll get to do:</strong></p><ul><li><strong>Become an Integration Maestro:</strong> Design and build the intricate architecture that allows our applications to communicate flawlessly.</li><li><strong>Shape the Future:</strong> Play a key role in project planning and analysis, turning ideas into reality.</li><li><strong>Elevate Code Quality:</strong> Review and approve code designs, mentoring and guiding your fellow developers.</li><li><strong>Craft Brilliant Code:</strong> Dive into the .Net world, wielding C# and Angular to build stunning custom applications with a microservices approach.</li><li><strong>Master the Dataverse:</strong> Unleash the power of SQL and TSQL to extract, query, and manipulate data.</li><li><strong>Translate Vision into Reality:</strong> Collaborate with business analysts to transform business requirements into sleek, user-friendly product designs.</li><li><strong>Document Your Brilliance:</strong> Create clear and concise technical specifications and documentation.</li><li><strong>Innovate and Accelerate:</strong> Discover and implement tools and processes that streamline development and boost efficiency.</li><li><strong>Team Up for Triumph:</strong> Work closely with our amazing DevOps, Database, QA, and Analyst teams, using an agile approach to deliver exceptional projects.</li></ul><p><strong>This is more than just a job – it's an opportunity to:</strong></p><ul><li>Grow your skills and expertise in a stimulating and supportive environment.</li><li>Make a real impact on exciting projects that drive our business forward.</li><li>Transition from a contract role to a permanent position and build a long-term career.</li><li>Work with a team of passionate professionals who are dedicated to excellence.</li></ul><p>If you're ready to unleash your coding superpowers and join a team that's passionate about innovation, apply now! Let's build something amazing together!</p>
<p>We are offering an employment opportunity for a Systems Analyst, located in Jacksonville, Florida. As a Systems Analyst, you will play a crucial role in gathering information from various sources, analyzing this data to make informed decisions. You will also be responsible for maintaining and troubleshooting our PeopleSoft application, collaborating closely with our team and business function users. </p><p><br></p><p>Responsibilities</p><p>• Gather and analyze information from multiple sources to aid decision-making processes</p><p>• Utilize standard IS methodologies in designing solutions for business needs within a defined scope</p><p>• Provide production support for PeopleSoft customers, involving maintenance and development of application modules and interfaces</p><p>• Enhance, fix, and customize our PeopleSoft application using PeopleTools and other development tools</p><p>• Work directly with end users to understand requirements, designing technical solutions that align with business needs and application architecture</p><p>• Collaborate closely with management or senior analysts to ensure alignment with departmental practices</p><p>• Maintain strong written and oral communication skills and utilize them in working with business functional users to comprehend business requirements for system development and modifications</p><p>• Perform report development for end users</p><p>• Maintain a focus on performance tuning and integration tools, utilization of application engine, SQR, component interface, application design and PeopleCode tools.</p>
<p>We are looking for a talented HubSpot Architect to join our team and help us optimize our marketing, sales, and service processes.</p><p><br></p><p>Job Description:</p><p>Position Overview: As a HubSpot Architect, you will be responsible for designing, implementing, and optimizing HubSpot solutions to meet our business needs. You will work closely with cross-functional teams to ensure seamless integration and maximize the value of our HubSpot investment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Solution Design: Develop comprehensive HubSpot architecture and solutions tailored to business requirements.</li><li>Implementation: Lead the implementation of HubSpot modules, including Marketing Hub, Sales Hub, Service Hub, and CMS Hub.</li><li>Integration: Ensure seamless integration of HubSpot with other systems and platforms.</li><li>Optimization: Continuously monitor and optimize HubSpot performance to improve efficiency and effectiveness.</li><li>Training & Support: Provide training and support to internal teams on HubSpot best practices and usage.</li><li>Documentation: Maintain detailed documentation of HubSpot configurations, processes, and workflows.</li><li>Collaboration: Work closely with marketing, sales, and IT teams to align HubSpot solutions with business goals.</li></ul><p>Qualifications:</p><ul><li>Experience: Minimum of 5 years of experience with HubSpot, including implementation and architecture.</li><li>Technical Skills: Proficiency in HubSpot modules, API integrations, and data management.</li><li>Analytical Skills: Strong analytical and problem-solving skills.</li><li>Communication: Excellent verbal and written communication skills.</li><li>Certifications: HubSpot certifications are a plus.</li></ul><p><br></p>
<p>We’re seeking an <strong>IT Support Specialist</strong> to join our team and provide hands-on technical support across desktops, hardware, software, and network environments. This is an excellent opportunity for someone early in their IT career who enjoys solving problems, working with end users, and growing their technical skillset in a fast-paced environment.</p><p><strong>What You’ll Do:</strong></p><ul><li>Provide day-to-day <strong>desktop and end-user support</strong> across Windows/Mac environments</li><li>Perform <strong>smart hands</strong> tasks: hardware swaps, device setups, basic network troubleshooting</li><li>Install, configure, and maintain PCs, monitors, peripherals, and office equipment</li><li>Support end users with software setup, password resets, access issues, and general troubleshooting</li><li>Document issues and resolutions in a ticketing system</li><li>Assist with new hire onboarding, workstation builds, and asset management</li><li>Work with senior IT staff when escalating more complex technical issues</li></ul><p><br></p>
We are looking for a skilled Revenue Cycle Analyst to join our team on a contract basis in Jacksonville, Florida. This role involves working closely with healthcare revenue cycle processes to ensure accurate medical billing and claims management. If you have experience in healthcare revenue cycles and a strong understanding of billing functions, we encourage you to apply.<br><br>Responsibilities:<br>• Oversee and analyze healthcare revenue cycle processes to optimize efficiency and accuracy.<br>• Manage medical billing operations, ensuring timely and accurate processing.<br>• Handle medical claims by reviewing, validating, and resolving discrepancies.<br>• Collaborate with team members to streamline billing functions and improve workflows.<br>• Ensure compliance with healthcare regulations and standards in all revenue cycle activities.<br>• Utilize data analysis to identify trends and recommend improvements in revenue cycle operations.<br>• Support the transition of revenue processes back in-house, ensuring seamless integration.<br>• Provide detailed reporting on billing and claims metrics to stakeholders.<br>• Assist in supply chain-related tasks when applicable to revenue cycle management.<br>• Maintain up-to-date knowledge of industry practices and regulatory changes.
We are looking for a skilled Data Reporting Analyst to join our team on a contract basis in Jacksonville, Florida. In this role, you will focus on organizing, analyzing, and transforming large datasets to provide meaningful insights. The ideal candidate should possess strong technical expertise and be able to efficiently manipulate raw data using advanced Excel techniques.<br><br>Responsibilities:<br>• Analyze and organize raw data into structured formats for reporting purposes.<br>• Perform advanced Excel functions such as VLOOKUP, XLOOKUP, COUNTIF, and pivot tables to extract and evaluate data.<br>• Adjust journal entries based on data insights and provide recommendations for write-offs when necessary.<br>• Filter and refine large datasets to ensure accuracy and relevance.<br>• Create detailed reports and summaries using organized data.<br>• Collaborate with stakeholders to define data parameters and reporting requirements.<br>• Identify trends and patterns within datasets to support decision-making.<br>• Ensure data integrity and troubleshoot discrepancies in large data sets.<br>• Maintain and update datasets to reflect current information.
<p>At Robert Half, we connect top-tier finance and accounting professionals with leading businesses. As a global talent solutions leader, we offer more than placements—we provide insights, strategy, and partnership to help companies build great teams and professionals grow rewarding careers.</p><p><br></p><p>As a Recruiting Manager, you will play a pivotal role in driving business growth by developing new client relationships, expanding existing accounts, and placing highly skilled finance and accounting professionals<strong> </strong>in full-time roles. This role blends business development, client management, and recruiting into a dynamic and rewarding career path.</p><p>You’ll act as a strategic partner to clients—meeting with hiring managers, understanding their talent needs, and delivering customized staffing solutions backed by Robert Half’s world-class resources.</p>
<p>We are looking for an experienced Project Manager to oversee and enhance digital product strategies while ensuring optimal member experience. This role requires a proactive leader capable of driving innovation and collaborating with internal teams to deliver impactful solutions. The position is based in Jacksonville, Florida, and offers the opportunity to contribute to the growth and success of digital services.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement strategies to monitor and evaluate the performance of digital products using data analysis and reporting tools.</p><p>• Collaborate with credit union management and marketing teams to increase member engagement with digital services by creating educational resources.</p><p>• Supervise and mentor the Digital Support Specialist, providing leadership, training, and detailed guidance.</p><p>• Stay informed about evolving digital and e-service trends to identify innovative delivery channels that enhance member adoption and retention.</p><p>• Coordinate the planning and execution of new system and technology initiatives to ensure seamless integration.</p><p>• Oversee digital channels to maintain service reliability and improve user experience.</p><p>• Work with cross-functional teams to ensure new digital features align with organizational goals and member expectations.</p><p>• Conduct research to identify opportunities for product and process enhancements, and define project scopes.</p><p>• Assist in preparing the annual department budget and managing capital expenditures.</p><p>• Ensure compliance with organizational policies, including adherence to the Bank Secrecy Act and Customer Identification Program.</p>
We are looking for an experienced Linux Systems Engineer to join our team on a contract basis in Jacksonville, Florida. In this role, you will be responsible for managing and upgrading critical directory services and ensuring seamless migrations across environments. This position offers an opportunity to work within the healthcare industry, contributing to system improvements and operational efficiency.<br><br>Responsibilities:<br>• Lead the migration of OpenLDAP on RHEL7 to Directory Server on RHEL8, ensuring a smooth transition across multiple environments.<br>• Analyze and address challenges related to schema migration, applying manual expertise and problem-solving skills where necessary.<br>• Configure, maintain, and optimize directory servers to enhance system performance and reliability.<br>• Collaborate with internal teams to design and implement solutions aligned with organizational requirements.<br>• Monitor system performance and troubleshoot issues to prevent downtime or disruptions.<br>• Provide technical guidance and support for Red Hat Enterprise Linux (RHEL) systems.<br>• Develop and document processes to streamline future migrations and system upgrades.<br>• Ensure compliance with industry standards and security protocols during all phases of system implementation.<br>• Test and validate system changes to confirm functionality and compatibility.<br>• Stay updated with advancements in Linux systems and directory server technologies to introduce best practices.
We are looking for a skilled Systems Administrator to join our team on a long-term contract basis in Jacksonville, Florida. In this role, you will manage and maintain system operations, ensuring high performance and reliability across various platforms. This is an excellent opportunity to work with cutting-edge technologies while supporting critical organizational functions.<br><br>Responsibilities:<br>• Manage and maintain cloud infrastructure, ensuring optimal performance and scalability.<br>• Administer and troubleshoot Active Directory to support user access and security requirements.<br>• Oversee the configuration and maintenance of Microsoft Office 365 applications.<br>• Provide support for phone systems, resolving any technical issues in a timely manner.<br>• Ensure the smooth operation of Windows 11 environments, including updates and patches.<br>• Monitor and manage Amazon Web Services (AWS) resources to support business needs.<br>• Collaborate with other IT professionals to implement system improvements and upgrades.<br>• Create and maintain comprehensive documentation for systems and processes.<br>• Perform regular system health checks and monitor for potential issues.<br>• Respond to and resolve technical support tickets with efficiency and professionalism.
We are looking for an experienced HubSpot Consultant to join our team in Jacksonville, Florida. In this long-term contract position, you will play a pivotal role in optimizing HubSpot systems to enhance business operations. This role requires expertise in CRM management, automation, reporting, and system integrations to ensure seamless workflows and data accuracy.<br><br>Responsibilities:<br>• Serve as the primary administrator for HubSpot, managing its core functionalities including Sales and Marketing hubs.<br>• Design and implement automation processes to streamline business operations and improve efficiency.<br>• Create and maintain custom reports to monitor performance and track key metrics.<br>• Ensure the accuracy and integrity of data within the HubSpot platform.<br>• Collaborate with teams across the organization to define workflows and improve system utilization.<br>• Manage integrations between HubSpot and other business tools to enhance connectivity.<br>• Provide training and support to staff on HubSpot functionalities and best practices.<br>• Work closely with solution partners to align system capabilities with organizational goals.<br>• Troubleshoot and resolve technical issues within the HubSpot platform.<br>• Continuously evaluate and optimize HubSpot configurations to meet evolving business needs.
<p>We are looking for a detail-oriented Accounts Payable Lead to join our team in Jacksonville, Florida. In this role, you will play a vital part in ensuring timely research and accurate processing of vendor payments and invoices within a healthcare environment. This is a Contract-to-permanent position that offers an excellent opportunity to grow your career in the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p>• Process and prepare vendor invoices and employee check requests for timely payment.</p><p>• Coordinate weekly check runs, ensuring all checks are accurately processed, mailed, or distributed.</p><p>• Upload vendor invoice files to Great Plains for accurate expense tracking at the patient level.</p><p>• Verify that billing from contracting facilities, hospitals, doctors, and pharmacies complies with Medicare regulations and agreements.</p><p>• Maintain and update vendor files, process checks, void payments, and manage data entry tasks.</p><p>• Accrue payments accurately within the appropriate accounting period and ensure proper coding to general ledger accounts.</p><p>• Collaborate with Patient Care Administrators to verify vendor payments align with contractual pricing and hospice care requirements.</p><p>• Investigate and resolve payment discrepancies and vendor issues in a timely manner.</p><p>• Collect and manage W-9 forms from vendors to ensure compliance.</p><p>• Monitor and process recurring payment obligations as needed.</p>
<p>Alright, get ready to dive into an exciting opportunity! We're searching for a passionate Software Engineer to join our dynamic team in sunny Jacksonville, Florida! If you're someone who thrives on building high-performance microservices and loves the challenge of working with massive datasets, this is your chance to shine!</p><p><br></p><p>Are you a passionate Python developer eager to craft elegant and efficient solutions? Do you thrive in a collaborative environment where your contributions directly impact the success of innovative projects? If so, we're looking for you!</p><p><br></p><p>We're seeking a talented Python Developer to join our dynamic team and contribute to the development of our cutting edge solutions. You'll be instrumental in designing, building, and maintaining high-quality code that powers our core applications.</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li><strong>Develop and Maintain Python Applications:</strong> Write clean, efficient, and well-documented Python code for various projects.</li><li><strong>Design and Implement APIs:</strong> Build and integrate RESTful APIs to facilitate seamless data exchange between systems.</li><li><strong>Database Interaction:</strong> Work with databases (e.g., PostgreSQL, MySQL, MongoDB) to store, retrieve, and manipulate data.</li><li><strong>Troubleshoot and Debug:</strong> Identify and resolve software defects, ensuring optimal performance and reliability.</li><li><strong>Collaborate with Cross-Functional Teams:</strong> Work closely with product managers, designers, and other engineers to define requirements and deliver solutions.</li><li><strong>Write Unit and Integration Tests:</strong> Ensure code quality through thorough testing and adherence to best practices.</li><li><strong>Contribute to Code Reviews:</strong> Participate in code reviews to maintain code quality and share knowledge.</li><li><strong>Stay Up-to-Date with Technologies:</strong> Continuously learn and adapt to new Python libraries, frameworks, and best practices.</li><li><strong>Deploy and Maintain Applications:</strong> Contribute to the CI/CD pipeline and help deploy and maintain applications in production.</li></ul><p><strong>What You Bring:</strong></p><ul><li><strong>Strong Python Proficiency:</strong> Solid understanding of core Python concepts and experience with relevant libraries and frameworks (e.g., Flask, Django, FastAPI, SQLAlchemy, Pandas, NumPy).</li><li><strong>API Development Experience:</strong> Experience building and consuming RESTful APIs.</li><li><strong>Database Knowledge:</strong> Familiarity with relational or NoSQL databases.</li><li><strong>Version Control (Git):</strong> Proficiency in using Git for version control.</li><li><strong>Problem-Solving Skills:</strong> Strong analytical and problem-solving abilities.</li><li><strong>Communication Skills:</strong> Excellent written and verbal communication skills.</li></ul><p><br></p><p><br></p>
<p>We are seeking a <strong>Business Intelligence Analyst</strong> to support data-driven decision-making across the organization. In this role, you will analyze complex datasets, build dashboards and reporting tools, and collaborate with cross-functional teams to turn data into clear, actionable insights.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Develop, maintain, and enhance <strong>BI dashboards and reports</strong> to support business operations and strategic planning.</li><li>Collect, analyze, and interpret data from multiple sources to identify trends, patterns, and performance metrics.</li><li>Partner with stakeholders to understand business requirements and translate them into analytical solutions.</li><li>Perform data validation and quality assurance to ensure accurate and reliable reporting.</li><li>Present findings and recommendations to leadership in a concise and meaningful way.</li><li>Contribute to ongoing improvements in data models, reporting processes, and documentation.</li></ul><p><br></p>
<p>We’re seeking a <strong>Systems Administrator</strong> with strong cloud experience to join our growing IT team. This role will be responsible for maintaining and optimizing our server infrastructure while supporting cloud-based services and ensuring high availability across the organization.</p><p><strong>What You’ll Do:</strong></p><ul><li>Administer, monitor, and maintain Windows and/or Linux server environments</li><li>Support and manage cloud-based infrastructure (Azure, AWS, or similar)</li><li>Perform system updates, patching, backups, performance tuning, and access management</li><li>Troubleshoot escalated system issues and support end users and internal teams</li><li>Implement security best practices across on-prem and cloud environments</li><li>Assist in infrastructure upgrades, migrations, and automation initiatives</li><li>Maintain documentation of systems, configurations, and operational procedures</li></ul><p><br></p>
We are looking for a skilled Business Analyst to join our team in Jacksonville, Florida. In this role, you will collaborate with IT and business stakeholders to support distribution processes, analyze requirements, and contribute to the optimization of warehouse management systems. This position offers the opportunity to work on impactful projects while providing ongoing system support and training.<br><br>Responsibilities:<br>• Collaborate with distribution stakeholders to gather and analyze requirements to design effective warehouse management system solutions.<br>• Create detailed documentation and designs for warehouse management systems, focusing on usability and process efficiency.<br>• Conduct rigorous system testing to ensure accuracy, functionality, and optimal performance before deployment.<br>• Develop comprehensive training materials and deliver training sessions for business users on new system functionalities.<br>• Provide continuous support and maintenance for warehouse management systems, including troubleshooting and implementing updates.<br>• Participate in cross-functional initiatives and larger-scale projects, working closely with IT teams and business stakeholders.<br>• Offer production support to multiple distribution centers, including participating in the on-call support schedule.<br>• Assist in the reengineering or design of business processes to improve operational efficiency.
<p>We are looking for an experienced Senior Systems/Storage Engineer to join our team in Jacksonville, Florida. This long-term contract position offers an exciting opportunity to work with advanced virtualization, storage, and server technologies. The ideal candidate will bring expertise in managing complex server environments and ensuring compliance with security and operational standards.</p><p><br></p><p>Responsibilities:</p><p>• Configure and manage virtualization platforms, and perform migrations to updated environments.</p><p>• Oversee backup solutions, addressing reporting issues and ensuring data integrity.</p><p>• Maintain and upgrade hardware systems, including hosts and server platforms.</p><p>• Build and manage virtual machines, allocate storage resources, and organize operational folders.</p><p>• Support co-location environments with replication to ensure system reliability and disaster recovery.</p><p>• Implement and enforce compliance measures, including server baselining, port management, security rights, and auditing within a high-security environment.</p><p>• Manage global file solutions to optimize file storage and accessibility.</p><p>• Collaborate with cross-functional teams to enhance system performance and resolve technical issues</p>
We are looking for an experienced Business Analyst to join our team in Jacksonville, Florida. The ideal candidate will have a strong background in Oracle applications and technology, paired with excellent problem-solving skills and the ability to collaborate across departments. This role requires someone who can deliver innovative solutions to enhance business processes and support operational efficiency.<br><br>Responsibilities:<br>• Partner with organizational leaders to prioritize tasks, projects, and process improvements.<br>• Implement enhancements and changes to existing business processes to drive operational efficiency.<br>• Collaborate with internal teams and external vendors, both locally and globally, to optimize business systems.<br>• Analyze current and future business needs to develop solutions that integrate various operations seamlessly.<br>• Investigate user-reported issues and coordinate with support teams to resolve them effectively.<br>• Participate in audits and provide assistance as needed to ensure compliance.<br>• Manage Oracle Cloud integrations, including creating or modifying integrations based on business requirements.<br>• Utilize Oracle Fusion extensions to write or modify scripts and customize applications.<br>• Maintain and manage data tables and logic within Oracle environments to support business functions.<br>• Perform other duties as assigned to support the organization's objectives.
<p>We’re seeking a skilled and motivated Software Engineer to join our dynamic team in Jacksonville, Florida. This Contract-to-Permanent opportunity offers the chance to work on impactful projects, drive automation, and contribute to process optimization in a collaborative and forward-thinking environment.</p><p>Key Responsibilities:</p><ul><li>Design and develop robust software applications using C++ to meet business and technical requirements.</li><li>Write clean, efficient, and maintainable code following industry best practices.</li><li>Collaborate with cross-functional teams to gather requirements and ensure smooth system integration.</li><li>Perform unit testing and support integration testing to ensure software quality and reliability.</li><li>Diagnose and resolve software and hardware-related issues effectively.</li><li>Create and refine batch scripts to automate workflows and enhance operational efficiency.</li><li>Maintain and improve existing software systems to boost performance and functionality.</li><li>Stay current with advancements in C++ and related technologies to apply modern development techniques.</li><li>Offer technical insights and recommendations to enhance development processes and team productivity.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Staff Accountant to join our team on a long-term contract basis in Jacksonville, Florida. In this role, you will be responsible for managing financial records, monitoring expenditures, and preparing comprehensive financial reports for Non-profit-related activities. The ideal candidate will bring a strong background in accounting principles and software, a solid understanding of financial processes, and the ability to work collaboratively in a team-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate accounting records and reconcile subsidiary accounts to the general ledger.</p><p>• Oversee and ensure compliance with expenditure processes for school and church activity funds.</p><p>• Prepare and record journal entries for balance sheets, revenues, and expenditures.</p><p>• Perform timely reconciliation and closing of financial accounts, including bank and credit card statements.</p><p>• Assist in audit preparations, including the annual financial audit, to ensure compliance with regulations.</p><p>• Monitor internal controls to identify and address areas for improvement.</p><p>• Process invoices, purchase orders, and receiving reports for payment and issue checks.</p><p>• Prepare monthly and annual financial reports, tracking fund revenues and expenditures.</p><p>• Record deposits, withdrawals, and travel reimbursements for school and church activity funds.</p><p>• Collaborate with administrators, pastors, and financial managers to oversee budgets and recommend procedural improvements.</p>
<p>We are looking for a skilled Help Desk Analyst II to join our team in Jacksonville, Florida. In this Contract-to-permanent position, you will play a pivotal role in delivering advanced technical support, managing IT systems, and enhancing overall user experience. This opportunity is ideal for professionals with a strong background in IT support and a passion for problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Provide high-level technical support by resolving complex hardware, software, networking, and system-related issues.</p><p>• Manage and monitor help desk systems, ensuring timely resolution of tickets and escalating only when necessary.</p><p>• Assist in the administration and maintenance of Microsoft environments, including Active Directory, Office 365, Group Policy, and Intune.</p><p>• Oversee computer provisioning, lifecycle management, and IT inventory tracking to ensure compliance with organizational standards.</p><p>• Develop and update documentation for IT procedures, security protocols, and training materials.</p><p>• Facilitate employee onboarding and deliver user training to ensure seamless integration into IT systems.</p><p>• Collaborate with IT leadership to implement infrastructure upgrades, cloud initiatives, and enhanced security measures.</p><p>• Monitor and maintain IT systems to optimize performance and ensure security.</p><p>• Contribute innovative ideas to improve IT workflows, automation, and user satisfaction.</p>
<p>We are looking for a dedicated Technical Support Specialist to provide expert assistance for SaaS applications and ensure smooth operations for our clients. This position requires strong analytical skills, proactive problem-solving, and effective communication to troubleshoot issues and enhance system performance. This is a Contract-to-permanent opportunity located in Jacksonville, Florida.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for SaaS applications, resolving issues efficiently and maintaining system reliability.</p><p>• Investigate and diagnose software problems, collaborating with development teams to implement solutions.</p><p>• Conduct regular maintenance, updates, and performance monitoring for supported applications.</p><p>• Create comprehensive documentation for support activities, including troubleshooting procedures and user guides.</p><p>• Assist in deploying new software applications and updates, ensuring seamless integration.</p><p>• Provide training and guidance to users on application functionality and best practices.</p><p>• Analyze recurring issues to identify root causes and recommend improvements.</p><p>• Collaborate with IT staff to maintain system security and ensure data integrity.</p><p>• Participate in on-call rotations to provide timely support during critical incidents.</p><p>• Coordinate with external vendors to address third-party application-related concerns.</p>
We are looking for an experienced Systems Engineer to join our team in Jacksonville, Florida. This role requires a skilled individual with attention to detail to analyze customer needs, design system solutions, and ensure seamless integration. You will play a key part in driving technical excellence and delivering high-quality outcomes for our clients.<br><br>Responsibilities:<br>• Generate requirements traceability matrices based on customer specifications, statements of work, or other documentation.<br>• Design system architecture solutions by leveraging a broad understanding of hardware and software capabilities.<br>• Provide project updates and address engineering issues during Systems Engineering Technical Review events and In-Progress Reviews.<br>• Conduct both early-stage testing on pre-release products and on-site testing at customer locations.<br>• Oversee the installation and testing processes at customer sites, providing regular status reports.<br>• Collaborate with the marketing team to develop accurate and detailed technical proposals and responses to Requests for Information (RFIs).<br>• Estimate the level of effort required for training device development based on customer needs.<br>• Ensure the proper handling and safekeeping of government-furnished equipment and materials.<br>• Perform additional tasks as required to support project and organizational goals.
We are looking for a proactive and detail-oriented Help Desk Tier 1 specialist to provide exceptional technical support to our users in Jacksonville, Florida. This role involves addressing a variety of IT issues, ensuring smooth operations across hardware, software, and connectivity systems. As a contract-to-permanent position, it offers an excellent opportunity for growth within a dynamic and fast-paced IT environment.<br><br>Responsibilities:<br>• Deliver effective desktop support for users by troubleshooting issues related to Windows 10/11, printers, and applications.<br>• Identify and resolve hardware, software, and network connectivity problems promptly.<br>• Administer and support Microsoft 365 services, including Exchange, Teams, SharePoint, and Entra ID.<br>• Handle user onboarding and offboarding processes, including password resets and permissions management.<br>• Escalate more complex technical issues to senior technicians or engineers as required.<br>• Maintain accurate and thorough documentation of support tickets and system updates.<br>• Communicate effectively with clients and team members to ensure clear status updates and resolutions.<br>• Apply critical thinking and creative problem-solving to address unique or unfamiliar IT challenges.<br>• Utilize remote tools and ticketing systems to manage and resolve technical issues efficiently.
We are looking for a skilled Infrastructure Project Engineer to join our team in Jacksonville, Florida. In this Contract-to-Permanent position, you will be responsible for leading IT infrastructure projects that involve server deployments, network configurations, and Office 365 migrations. This role requires a proactive, hands-on approach to delivering technical solutions while collaborating directly with clients to ensure project success.<br><br>Responsibilities:<br>• Lead and manage IT infrastructure projects such as server installations, upgrades, and domain migrations.<br>• Configure and deploy Office 365 environments, including Exchange Online, Teams, SharePoint, and OneDrive.<br>• Design and implement secure network solutions, including firewalls, switches, wireless systems, and VPN configurations.<br>• Troubleshoot complex system issues and perform technical upgrades as part of project execution.<br>• Work closely with clients to gather requirements, create implementation plans, and deliver tailored solutions.<br>• Provide guidance and mentorship to entry-level engineers during project tasks and implementations.<br>• Maintain detailed documentation of configurations, processes, and project outcomes in appropriate systems.<br>• Ensure all projects are completed on schedule, within defined scope, and aligned with client objectives.
