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12 results for Application Support Analyst in Jacksonville, FL

Application Support Analyst <p>We are seeking an <strong>Application Support Analyst</strong> to provide technical assistance and troubleshooting for business-critical applications. You will play a key role in ensuring system stability, resolving technical issues, and collaborating with cross-functional teams to enhance application performance. This position requires strong problem-solving skills, excellent communication, and a proactive approach to supporting end-users.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide <strong>technical support</strong> and troubleshooting for enterprise applications.</li><li>Investigate and resolve <strong>software and system issues</strong>, escalating when necessary.</li><li>Work with developers, IT teams, and third-party vendors to implement fixes and enhancements.</li><li>Perform <strong>application monitoring</strong>, ensuring performance, availability, and security.</li><li>Assist in <strong>software deployments, updates, and patches</strong>.</li><li>Document <strong>issues, resolutions, and best practices</strong> in a knowledge base.</li><li>Train end-users on application functionalities and provide guidance on best practices.</li><li>Support data integrity by running queries, validating reports, and managing system configurations.</li></ul><p><br></p> Systems Analyst <p>We are offering an employment opportunity for a Systems Analyst, located in Jacksonville, Florida. As a Systems Analyst, you will play a crucial role in gathering information from various sources, analyzing this data to make informed decisions. You will also be responsible for maintaining and troubleshooting our PeopleSoft application, collaborating closely with our team and business function users. </p><p><br></p><p>Responsibilities</p><p>• Gather and analyze information from multiple sources to aid decision-making processes</p><p>• Utilize standard IS methodologies in designing solutions for business needs within a defined scope</p><p>• Provide production support for PeopleSoft customers, involving maintenance and development of application modules and interfaces</p><p>• Enhance, fix, and customize our PeopleSoft application using PeopleTools and other development tools</p><p>• Work directly with end users to understand requirements, designing technical solutions that align with business needs and application architecture</p><p>• Collaborate closely with management or senior analysts to ensure alignment with departmental practices</p><p>• Maintain strong written and oral communication skills and utilize them in working with business functional users to comprehend business requirements for system development and modifications</p><p>• Perform report development for end users</p><p>• Maintain a focus on performance tuning and integration tools, utilization of application engine, SQR, component interface, application design and PeopleCode tools.</p> IT Support Analyst <p>We are seeking an IT Support Technician to join our team. Located in Gainesville, Florida, the IT Support Technician will be responsible for a range of tasks, including learning from the current IT staff, contributing to ongoing projects, and implementing software. This role provides a long-term employment opportunity and is ideally suited for someone proficient in Active Directory, Computer Hardware, Windows 10, Windows 11, Basic Troubleshooting, Networking, and Office 365.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Contribute to ongoing IT projects</strong></li><li><strong>Implement company-specific software solutions</strong></li><li><strong>Manage client relationships effectively</strong></li><li><strong>Work with Office 365 and Windows 10/11</strong></li><li><strong>Utilize RRM for various IT tasks</strong></li><li><strong>Ensure security by managing antivirus solutions</strong></li><li><strong>Oversee the setup and maintenance of firewalls</strong></li><li><strong>Configure routers and switches as required</strong></li></ul><p><br></p> Systems Analyst <p>Job Title: ERP Systems Administrator</p><p><br></p><p>Required Business Skills, Experience, and Qualifications</p><ul><li><strong>Accounting Practices</strong>: In-depth knowledge of industry-standard practices in Accounting (Accounts Receivable, Accounts Payable, General Ledger, Invoicing).</li><li><strong>CRM Management</strong>: Proficiency in CRM Management (Opportunity, Proposal, Sales Orders, Forecasting, Territory Management, and Quotas).</li><li><strong>Inventory & Supply Chain Management</strong>: Experience in Inventory & Supply Chain Management (Purchasing and Fulfillment) and Support (Case Management).</li><li><strong>IT Change Management</strong>: Familiarity with Supply Chain Management and General IT Change Management processes.</li><li><strong>Additional Business Practices</strong>: Exposure to other business practices such as Expense Tracking, Multi-currency, Commissions, Returns, Team Selling, E-commerce, Shopping Carts, and Website Layout.</li><li><strong>ERP Systems</strong>: Experience with NetSuite ERP system software</li><li><strong>SaaS Environment</strong>: Experience with software in a (SaaS) environment, particularly in financial accounting, customer management, and sales force automation software.</li><li><strong>Analytical Skills</strong>: Strong analytical and problem-solving skills with the ability to work creatively in a problem-solving environment.</li><li><strong>Technical and Business Balance</strong>: Ability to balance technical skills with business acumen, transforming end-user needs into technical and functional requirements.</li><li><strong>Customer Service</strong>: Excellent customer service skills, capable of building relationships both externally and internally.</li><li><strong>Communication Skills</strong>: Excellent written and verbal communication skills.</li></ul><p>Desirable Business Skills, Experience, and Qualifications</p><ul><li><strong>Business Experience</strong>: Experience in B2B, Supply Chain, and Financials.</li><li><strong>Database and SQL</strong>: Two to five years of experience with relational databases, SQL development, data integration, and analysis.</li><li><strong>System Implementation</strong>: Experience in system implementation and system integration.</li></ul> Business Systems Analyst <p>We are seeking a <strong>Business Systems Analyst</strong> to bridge the gap between business needs and technology solutions. This role involves gathering and analyzing requirements, optimizing business processes, and collaborating with IT teams to implement system improvements. You will play a key role in ensuring that business applications align with organizational goals and enhance operational efficiency.</p><p><strong>Responsibilities:</strong></p><ul><li>Collaborate with stakeholders to <strong>gather, document, and analyze business requirements</strong>.</li><li>Assess current business processes and recommend <strong>system enhancements</strong> to improve efficiency.</li><li>Work with development teams to <strong>design, test, and implement solutions</strong> that meet business needs.</li><li>Develop <strong>functional specifications, process workflows, and system documentation</strong>.</li><li>Support system implementation, including <strong>testing, training, and change management</strong>.</li><li>Troubleshoot <strong>system issues</strong>, working closely with IT teams and vendors to resolve problems.</li><li>Conduct <strong>data analysis</strong> to support decision-making and identify areas for process optimization.</li><li>Act as a liaison between <strong>business users and technical teams</strong> to ensure successful project outcomes.</li></ul><p><br></p> Business Analyst <p>As a Business Analyst you will support the implementation of projects or part of a product team. The Analyst should be a creative and self-driven individual with excellent communication organization and technical skills to support the implementation of efforts and the continuous improvement of the processes that support our company</p><p><br></p><p> Responsibilities:</p><p> . Build and maintain relationships with corporate stakeholders analyzing and understanding user stories business processes non-functional requirements system capabilities customization integration process design and system implementations. </p><p> . Perform requirements gathering / clarifications with technical team leveraging agile techniques.</p><p> . Working with implementation partners to ensure a smooth project / product teams go lives.</p><p> . Working with the internal staff to implement functions and features for areas as needed including but not limited to workflows data imports and exports automation and optimization opportunities.</p><p> . Develop a thorough understanding of the business needs and priorities by developing strong relationships with business owners.</p><p> . Coordinate with the technical team and business stakeholders.</p><p> . Accountable for properly following all IT standards processes and methodologies as applicable including but not limited to Quality Assurance QA Project Management Life Cycle PMLC and Software Delivery Life Cycle SDLC.</p><p> . Function as a subject matter expert for application design feature optimization scalability user experience visualization and data integrity.</p><p> . Designing and developing BI reports and dashboards by understanding the business requirements designing the data model and developing visualizations that provide actionable insights. Must have</p><p> . Responsible for managing data sets ensuring they are clean accurate and ready for analysis.</p><p> . Work closely with various stakeholders including business analysts project managers and data scientists to understand their data needs and deliver solutions that meet them.</p><p> . Ensure the accuracy and reliability of the data presented in the dashboards and reports. </p><p><br></p><p> Technical Skills</p><p> - 5 years as Business Analyst working on projects or product teams leveraging different methodologies with primary focus on agile</p><p> - Experience with end-to-end implementation projects including design configuration, testing, training, reporting.</p><p> - Must have experience with agile methodologies preferably SAFe</p> BI Analyst <p><strong>About the Role:</strong></p><p>We are seeking a <strong>Business Intelligence (BI) Analyst</strong> to turn data into actionable insights that drive business decisions. The ideal candidate will have a strong analytical mindset, experience working with BI tools, and the ability to communicate complex data in a clear and impactful way. You will work closely with stakeholders to develop dashboards, reports, and analytics solutions that optimize performance across the organization.</p><p><strong>Responsibilities:</strong></p><ul><li>Design, develop, and maintain interactive dashboards and reports using <strong>Power BI, Tableau, or other BI tools</strong>.</li><li>Analyze large datasets to identify trends, patterns, and business opportunities.</li><li>Collaborate with cross-functional teams to gather business requirements and translate them into data solutions.</li><li>Ensure data accuracy, integrity, and governance across all reporting platforms.</li><li>Automate data processes and improve efficiency in reporting workflows.</li><li>Present insights and recommendations to business leaders to support strategic decision-making.</li><li>Stay updated on industry trends and best practices in BI and data analytics.</li></ul><p><br></p> ERP/CRM Architect <p>We are offering an exciting opportunity for a Salesforce Architect in Jacksonville, Florida. This role is within the IT industry and primarily involves collaboration with various business partners and stakeholders to address business challenges and define application needs. The successful candidate will play a pivotal role in shaping strategic roadmaps that align with business requirements.</p><p><br></p><p>Responsibilities:</p><p>• Collaboratively work with business partners and senior IT teams to identify business challenges and define application needs.</p><p>• Lead workshops to uncover business goals and challenges.</p><p>• Develop and implement application plans for both new and existing systems.</p><p>• Design and present application models or prototypes, incorporating user feedback.</p><p>• Write and maintain scripts and code for application installations and updates.</p><p>• Offer mentorship to application developers and provide end-users with technical support.</p><p>• Conduct diagnostic tests and perform debugging procedures to ensure optimal application performance.</p><p>• Oversee application integration, maintenance, upgrades, and migrations.</p><p>• Document the development processes, procedures, and standards to ensure consistency.</p><p>• Design user-focused applications with optimized interfaces across systems.</p><p>• Evaluate the interaction between applications, databases, and middleware to address functional gaps.</p><p>• Establish architectural guidelines and goals for the organization.</p><p>• Oversee the software design process and conduct reviews to ensure adherence to enterprise-wide standards.</p><p>• Delegate programming and development tasks as needed.</p><p>• Generate and update documentation on system features, interfaces, and infrastructure.</p><p>• Conduct research to identify trends in application architecture and incorporate them into development projects.</p> Cloud Solutions Architect (Agnostic) <p>We are looking for a proficient Agnostic Cloud Solutions Architect to join our fast-paced organization. The candidate should be a generalist with deep knowledge in SAAS and PAAS offering and a solid understanding of the capabilities of various cloud platforms.</p><p>Responsibilities:</p><ul><li>Design and deploy robust cloud infrastructure solutions, considering specific business requirements and objectives.</li><li>Provide expert recommendations on the suitability of various cloud offerings for each project, considering their unique capabilities and features.</li><li>Analyze applications or functions to be built or deployed and propose the most suitable cloud platform for seamless operation.</li><li>Provide an unbiased view about newly launched cloud services, examining their viability and adaptability for our business needs.</li></ul><p>Must-Have Skills:</p><ul><li>Extensive experience with Azure, AWS and GCP as our environment heavily relies on it.</li><li>In-depth understanding and experience of SaaS and PaaS service offerings across different cloud platforms.</li><li>Strong consulting and decision-making skills.</li></ul><p><br></p> Business Intelligence Engineer <p>Ignite Your Data Passion: Become a Business Intelligence Engineer in Sunny Jacksonville!</p><p><br></p><p>Do you thrive in the world of data? Are you a tech-savvy innovator with a passion for uncovering insights? If so, prepare to launch your career into the stratosphere! We're seeking a dynamic and driven Business Intelligence Engineer to join our team in beautiful Jacksonville, Florida. This isn't just a job; it's an opportunity to make a real impact, shaping the future of our data landscape. Get ready to dive into a world of cutting-edge technologies and collaborate with brilliant minds!</p><p><br></p><p>What You'll Do (and Love Doing):</p><p><br></p><p>Unleash Your Inner Data Wizard: Collaborate with our amazing business teams to transform their data dreams into reality. You'll be the architect of customer-driven, self-service reporting in Power BI, turning raw data into actionable insights.</p><p><br></p><p>Craft the Data Pipeline of the Future: Design, develop, test, and document ETL processes, data models, and queries that power our business. You'll be the master of our on-prem systems, while also exploring and implementing exciting emerging technologies.</p><p><br></p><p>Be a Data Detective: Ensure the accuracy and completeness of our data through rigorous quality checks. Collaborate with end-users to solve any data mysteries and keep our information pristine.</p><p><br></p><p>Optimize and Innovate: Proactively monitor and optimize queries, stored procedures, and ETL processes. Your keen eye for detail will ensure peak performance and efficiency.</p><p><br></p><p>Safeguard Data Integrity: Conduct audits on data, queries, and tables to identify and resolve any data integrity issues. You'll be the guardian of our data kingdom.</p><p><br></p><p>Lead the Charge: Oversee project activities, from task planning and resource estimating to issue prioritization and resolution. Your leadership skills will shine!</p><p><br></p><p>Champion Continuous Improvement: Suggest process and design enhancements to the team. Your innovative ideas will help us reach new heights.</p><p><br></p><p>Empower Our Team: Answer end-users' questions about data and solutions, becoming their go-to data guru. Mentor them on report development and query knowledge in Power BI, fostering a culture of data literacy.</p><p><br></p><p>Share Your Wisdom: Document processes and solutions, ensuring seamless knowledge transfer and ongoing support. Your contributions will live on!</p><p><br></p><p>Be a Problem Solver: Troubleshoot and resolve issues with speed and grace, keeping end-users informed every step of the way.</p><p><br></p><p>Ready to embark on this data-driven adventure? Apply now and let's build the future of business intelligence together!</p> Power BI Developer <p>We are looking for a Business Intelligence (BI) Developer for a hybrid role in Jacksonville, FL. The ideal candidate will have experience developing Power BI solutions, data warehousing, ETL processes, and SQL reporting.</p> Business Intelligence Developer <p>We are looking for a Business Intelligence (BI) Developer for an opportunity in Jacksonville, FL. The ideal candidate will have experience developing Power BI solutions, data warehousing, and SQL reporting.</p>