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7 results for Call Center Specialist in Irving, TX

Payroll Specialist

Greenville, TX
remote
Temporary / Contract
28.00 - 32.50 USD / Hourly
We are looking for a Payroll Specialist to support overpayment review and recovery activities for active employees in Texas. This Long-term Contract position is ideal for someone who combines strong analytical ability with clear communication and can navigate sensitive payroll matters with accuracy and professionalism. The role focuses on examining payroll records, identifying the source and scope of overpayments, and coordinating with cross-functional partners to resolve each case from initial review through recovery. You will play an important part in ensuring accurate documentation, timely follow-up, and a positive employee experience throughout the process. Responsibilities:• Examine employee payroll records, time data, and work history to confirm overpayment situations and determine the amount owed.• Work closely with payroll, human resources, benefits, leave, and timekeeping teams to gather information and align on appropriate recovery steps.• Communicate payment details to employees in a clear and respectful manner while discussing repayment options within established guidelines.• Maintain thorough case records, including correspondence, calculations, status updates, and supporting documentation for each recovery file.• Oversee recovery cases from initial research through final resolution, ensuring actions are tracked accurately and completed on time.• Prepare and process recovery-related payroll adjustments and labor accounting entries as needed.• Investigate underlying causes of payroll discrepancies and escalate complex issues when additional review is required.• Use Excel and payroll-related systems to manage large volumes of employee data and support accurate reporting.
2026-07-21T18:58:46Z

Collections Specialist

Mckinney, TX
onsite
Permanent / Full Time
60000.00 - 65000.00 USD / Yearly
We are looking for a detail-oriented Collections Specialist to support customer account resolution activities in McKinney, Texas. This position plays an important role in reviewing deductions, researching claims, and ensuring account adjustments are completed accurately and on schedule. The ideal candidate brings strong analytical ability, solid follow-through, and the confidence to work closely with internal teams to resolve billing and credit-related issues efficiently. Responsibilities: • Oversee a defined group of customer accounts and manage deduction activity, claims, and adjustment requests for that portfolio. • Review pricing disputes, debit memos, and related documentation to determine validity and drive timely resolution within company systems. • Coordinate with sales, quality, shipping, and other internal partners to address account discrepancies and arrange product return activity when required. • Prepare and process credit memos, debit memos, and other account corrections promptly after verification is completed. • Maintain accurate records for all adjustments, ensuring documentation is complete and aligned with internal policy and audit standards. • Administer freight claim activity by monitoring recoveries, scrap values, and returned material outcomes. • Track and resolve commission-related deductions and support follow-up efforts tied to outstanding balances or chargebacks. • Monitor aging deductions and open account issues through reporting, escalation, and consistent customer follow-up. • Identify discount discrepancies and pursue recovery of unearned allowances when appropriate. • Provide coverage for teammates during absences to help maintain continuity across daily collections and claims workflows.
2026-08-07T15:43:50Z

Director of Human Resources

Garland, TX
onsite
Permanent / Full Time
- USD / Yearly
We are looking for an accomplished HR leader to oversee regional HR operations for the U.S. and Canada from Garland, Texas. This position will guide a large, multi-entity function serving a broad employee population while improving consistency, scalability, and service quality across core HR programs. The role is ideal for someone who can strengthen day-to-day operations, lead a sizable team, and shape a more modern HR support model in a fast-moving environment. Responsibilities:<ul><li>Direct regional HR operations across the U.S. and Canada, ensuring dependable delivery across multiple business entities and employee groups.</li><li>Lead, coach, and develop a team of HR professionals, setting priorities, clarifying accountability, and raising overall service performance.</li><li>Oversee core HR service areas such as talent acquisition, pre-start onboarding, employer branding support, compensation processes, benefits administration, mobility programs, payroll, and HR administration.</li><li>Provide governance and operational leadership for key HR technology platforms, including Dayforce ownership and close coordination with global partners supporting SuccessFactors and learning systems.</li><li>Establish stronger processes, controls, and service standards to improve accuracy, consistency, and responsiveness without disrupting business needs.</li><li>Manage relationships with HR leaders, operational leadership, and global HR partners by reviewing performance metrics, gathering feedback, and driving service improvements.</li><li>Own the regional operating budget for the HR center, including staffing plans, vendor oversight, and system-related expenditures.</li><li>Support acquisition-related HR integration efforts by preparing operations, stabilizing service delivery, and incorporating newly added organizations into the regional model.</li><li>Navigate complex, high-volume demands by bringing structure, prioritization, and steady execution to a rapidly changing environment.</li></ul>
2026-07-10T19:28:35Z

Front Desk Coordinator

Plano, TX
onsite
Temporary / Contract
22.00 - 26.00 USD / Hourly
Position SummaryThe Front Desk Coordinator is responsible for creating a positive first impression for visitors, clients, and employees while ensuring the front office operates efficiently. This role serves as the central point of contact for the office, managing reception duties, coordinating administrative functions, and supporting day-to-day operations in a professional and organized environment.Key Responsibilities<ul><li>Greet visitors, clients, and vendors and provide exceptional customer service.</li><li>Answer, screen, and direct incoming calls through a multi-line phone system.</li><li>Manage conference room scheduling and meeting coordination.</li><li>Process incoming and outgoing mail, packages, and deliveries.</li><li>Maintain office supply inventory and coordinate orders with vendors.</li><li>Assist with employee onboarding, visitor access, and office communications.</li><li>Support administrative projects, data entry, filing, and document management.</li><li>Maintain a clean, organized, and professional reception area.</li><li>Coordinate office events, meetings, and logistics as needed.</li></ul>
2026-07-27T19:18:50Z

Front Desk Receptionist

Dallas, TX
onsite
Temporary / Contract
20.00 - 24.00 USD / Hourly
Position OverviewThe Front Desk Receptionist serves as the face of the organization and is responsible for creating a positive first impression for visitors, clients, and employees. This role manages the front desk, handles incoming communications, and provides administrative support to ensure smooth day-to-day office operations.Responsibilities: <ul><li>Greet visitors, clients, vendors, and employees in a professional and welcoming manner.</li><li>Answer, screen, and direct incoming calls through a multi-line phone system.</li><li>Manage incoming and outgoing mail, packages, and deliveries.</li><li>Maintain an organized and professional reception area.</li><li>Schedule conference rooms and assist with meeting preparation.</li><li>Perform data entry, filing, scanning, and document management.</li><li>Assist with office supply inventory and ordering.</li><li>Support administrative projects as assigned.</li></ul>
2026-07-27T18:58:50Z

Front Desk Coordinator

Dallas, TX
onsite
Temporary / Contract
22.00 - 26.00 USD / Hourly
Position OverviewThe Front Desk Coordinator is responsible for overseeing front office operations while ensuring a seamless experience for guests, clients, and internal staff. This role requires strong organizational skills, the ability to manage multiple priorities, and experience supporting office and administrative functions.Responsibilities<ul><li>Serve as the primary point of contact for visitors and incoming communications.</li><li>Manage a high-volume, multi-line phone system.</li><li>Coordinate visitor check-in procedures and office security protocols.</li><li>Schedule meetings, maintain conference room calendars, and assist with event coordination.</li><li>Support executives and department leaders with administrative tasks.</li><li>Process invoices, purchase orders, and office-related documentation.</li><li>Coordinate office supplies, vendors, and facility requests.</li><li>Assist with onboarding logistics for new employees.</li></ul>
2026-07-27T19:04:20Z

General Office Clerk

Fort Worth, TX
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a dependable General Office Clerk to support daily administrative operations in Fort Worth, Texas. This Long-term Contract position is well suited for someone who enjoys keeping an office running smoothly, balancing front-desk interaction with hands-on clerical support. The role offers a mix of mail handling, meeting space preparation, visitor assistance, and general office upkeep in a fast-paced, detail-oriented environment. Responsibilities: • Process incoming and outgoing mail, ensuring items are sorted accurately and delivered in a timely manner. • Prepare conference rooms for meetings by arranging seating, organizing the space, and assisting with basic audiovisual setup. • Welcome guests and provide courteous front-office support to create a positive and welcoming experience for visitors. • Help keep shared office areas, including the break room, neat, stocked, and ready for daily use. • Move boxes, office materials, and equipment as needed, including items weighing up to 75 pounds. • Perform document scanning, file organization, and data entry to support administrative recordkeeping. • Assist with back-office tasks and provide general clerical support based on operational needs and management direction.
2026-07-31T15:23:46Z