<p>Robert Half is seeking an experienced <strong>IT Support Technician</strong> to provide hands-on technical support in a fast-paced environment. This role is ideal for a strong Tier 1–2 IT professional who enjoys a mix of end-user support, troubleshooting, project work, and vendor coordination.</p>
<p>We are seeking an IT Support Technician to provide Level 1 technical support in a primarily Windows-based environment. This role will support end users with day-to-day help desk needs, including account access issues, printer connectivity, login troubleshooting, and basic hardware support. The ideal candidate brings strong foundational IT support experience, excellent customer service skills, and working knowledge of cloud-based identity and device management tools. Based on general knowledge.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Level 1 technical support for employees across hardware, software, and access-related issues. Based on general knowledge.</li><li>Troubleshoot and resolve common help desk tickets, including password resets, account unlocks, login issues, printer connectivity, and basic endpoint hardware problems. Based on general knowledge.</li><li>Support a primarily Windows environment, with occasional troubleshooting for Apple devices. Based on general knowledge.</li><li>Assist with user account provisioning, deprovisioning, and access management using cloud identity platforms such as JumpCloud or equivalent tools. Based on general knowledge.</li><li>Help manage endpoints through MDM platforms such as Zoho ManageEngine, Microsoft Intune, or similar solutions. Based on general knowledge.</li><li>Support users with Google Workspace applications, including Gmail, Docs, and Sheets. Based on general knowledge.</li><li>Document tickets, resolutions, and recurring issues accurately within the help desk system. Based on general knowledge.</li><li>Escalate more complex technical issues to higher-level support teams as needed. Based on general knowledge.</li><li>Deliver professional, timely, and customer-focused service to end users. Based on general knowledge.</li></ul><p><br></p>
<p>Robert Half is seeking an experienced <strong>Systems Administrator</strong> to support, maintain, and improve enterprise IT infrastructure. This role will be responsible for managing servers, networks, cloud services, security tools, and end-user environments while ensuring system reliability, performance, and security. The ideal candidate will have hands-on experience with <strong>Windows Server environments, Microsoft 365, virtualization, networking, firewalls, backups, and infrastructure troubleshooting</strong>. This position requires a proactive problem solver who can manage daily operations while supporting ongoing technology initiatives.</p><p><br></p><ul><li>Administer, maintain, and troubleshoot Windows Server environments</li><li>Manage Active Directory, Group Policy, user accounts, permissions, and access controls</li><li>Support Microsoft 365 administration, including Exchange Online, Teams, SharePoint, OneDrive, and user management</li><li>Monitor system performance, availability, and security of servers and infrastructure</li><li>Perform server maintenance, patching, upgrades, and troubleshooting</li><li>Support virtualization environments including VMware and/or Hyper-V</li><li>Configure, maintain, and troubleshoot network infrastructure including switches, routers, wireless access points, VLANs, and VPNs</li><li>Support firewall administration, rule reviews, security policies, and connectivity troubleshooting</li><li>Manage backup solutions, disaster recovery processes, and system restoration testing</li><li>Assist with cloud infrastructure support across platforms such as Azure and AWS</li><li>Troubleshoot hardware, software, and infrastructure issues escalated from support teams</li><li>Implement and maintain endpoint security tools, MFA, antivirus, and security best practices</li><li>Create and maintain technical documentation, system diagrams, and standard operating procedures</li><li>Work with vendors and third-party providers to resolve technical issues</li><li>Participate in infrastructure projects, upgrades, migrations, and deployments</li></ul><p><br></p>
We are looking for an IT Systems Manager to oversee and strengthen a modern enterprise technology environment in Irvine, California. This Long-term Contract position will focus on cloud services, infrastructure reliability, endpoint management, and security operations while supporting business-critical systems across the organization. The ideal candidate brings deep technical expertise across Microsoft 365, Azure, AWS, networking, and compliance-minded IT practices in a regulated setting.<br><br>Responsibilities:<br>• Lead administration and optimization of Microsoft 365 services, including user access, collaboration tools, and platform governance.<br>• Manage identity and access controls across Azure AD / Entra ID and Active Directory to support secure, reliable authentication.<br>• Oversee SharePoint Online, Intune, and endpoint management solutions to improve device performance, compliance, and user support.<br>• Maintain and enhance network infrastructure, firewalls, and Meraki environments to ensure connectivity, stability, and protection.<br>• Support cloud operations across Azure, AWS, and other SaaS platforms, including configuration, monitoring, and service improvement.<br>• Direct backup, recovery, and business continuity processes to protect critical data and reduce operational risk.<br>• Implement and monitor endpoint security and broader information security measures aligned with organizational standards.<br>• Contribute to migration-related initiatives and system changes by coordinating technical execution, documentation, and risk controls.<br>• Prepare and maintain technical records, validation materials, and audit-ready documentation in support of regulated IT operations.
<p>We are seeking a <strong>hands-on Technical IT Manager</strong> to lead and support day-to-day IT operations while managing a small team and helping drive key technology initiatives across the organization. This role is ideal for a technically strong leader who is comfortable rolling up their sleeves, providing direct support when needed, and overseeing infrastructure, business applications, identity/access management, and enterprise systems projects.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage daily IT operations, infrastructure, and end-user support across the organization</li><li>Provide leadership, coaching, and performance management for direct reports; prior people management experience is required</li><li>Serve as a hands-on technical resource for escalated issues involving desktops, systems, applications, and access</li><li>Support and administer Windows and Mac environments, including endpoint configuration, troubleshooting, and lifecycle management</li><li>Manage and support Microsoft 365 and Azure environments, including user administration, licensing, security, and cloud services</li><li>Oversee desktop operating system standards, patching, deployment, upgrades, and device management</li><li>Administer and support key enterprise applications, including: Salesforce, Dayforce, NetSuite, and CITEA</li><li>Support and maintain the company intranet or website environment built on SharePoint and ShortPoint</li><li>Manage single sign-on (SSO) and identity/access integrations for third-party applications</li><li>Partner with business stakeholders to evaluate system needs, improve workflows, and support application adoption</li><li>Oversee vendors, MSPs, and third-party technology partners as needed</li><li>Develop and maintain IT policies, procedures, documentation, and best practices</li><li>Ensure systems availability, security, and compliance with company standards</li><li>Participate in and help lead major systems initiatives, including ERP migrations, upgrades, implementations, and integrations</li><li>Collaborate cross-functionally with Finance, HR, Operations, and other departments on enterprise application support and strategic projects</li><li>Monitor IT performance, identify areas for improvement, and recommend scalable technology solutions</li></ul>