66 results for Customer Service Representative in Irvine Ca

Customer Service Representative We are in search of a Customer Service Representative to join our government sector team located in Rialto, California. As a Customer Service Representative, your primary duties will involve addressing customer inquiries, maintaining up-to-date customer records, and ensuring the smooth operation of customer accounts. This role offers a short term contract employment opportunity. Responsibilities:• Efficiently handle inbound and outbound customer calls• Ensure prompt and accurate data entry of customer information• Assist customers by resolving their issues effectively• Utilize customer service software to manage customer interactions• Maintain a high level of customer service through email correspondence• Monitor customer accounts and take necessary actions as required• Manage order entry operations diligently• Use Microsoft Excel and Word for various tasks• Schedule appointments as per the needs of the customers.

Customer Service Representative We are offering a long term contract employment opportunity for a Customer Service Representative in Burbank, California. This role is within the Government industry, providing an opportunity to be part of a dynamic and vital team. As a Customer Service Representative, you will be pivotal in handling customer interactions and ensuring customer satisfaction through efficient data management. Responsibilities: • Ensure customer inquiries are promptly and accurately addressed • Manage inbound and outbound customer calls • Maintain high-level customer service in a call center environment • Accurately enter customer data and orders • Coordinate and schedule appointments as per customer requests • Manage and process customer credit applications • Keep customer credit records up-to-date • Use Microsoft Excel and Word to document and track customer interactions • Communicate with customers via email correspondence regarding their accounts and orders.

Customer Service Representative Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.Some responsibilities include:<ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul>

Customer Service Representative We are on the search for a Customer Service Representative to become a vital part of our team, based in Pasadena, California. In this role, your main focus will be handling customer inquiries and concerns, processing applications, and maintaining detailed records of customer interactions. This role offers a short term contract employment opportunity. For immediate consideration email your resume and call 626-463-2031. Responsibilities• Take the lead in conducting outreach calls to provide information to individuals about emergency readiness and offer support to those affected.• Act as the first point of contact for customers, responding to their inquiries regarding disaster preparedness and other topics.• Uphold the responsibility of data entry, with a focus on processing customer credit applications accurately and efficiently.• Show proficiency in using Microsoft Excel and Word for order entry and email correspondence.• Ensure all customer interactions, inquiries, and resolutions are accurately documented in the designated database.• Show commitment to ongoing learning by participating in training sessions to stay updated on scripts and best practices.• Display adherence to established protocols, guidelines, and procedures when handling calls.• Manage and monitor customer accounts, taking appropriate actions as required.

Customer Service Representative Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call (818) 703-8818 for immediate consideration. • Receiving and placing customer service telephone calls• Maintaining solid customer relationships by handling questions and concerns with speed and professionalism• Resolving customer complaints, managing database records, drafting status reports on customer service issues• Data entry and research as required to troubleshoot customer problems

Customer Service Representative We are in search of a Customer Service Representative to join our team in Glendora, California. In this role, you will be the key link between our medical community customers and our company, processing their orders and addressing their inquiries with confidence and clarity. This position requires collaboration with various departments to ensure exceptional service delivery and requires familiarity with a diverse product line and its applications. Responsibilities: • Manage high volumes of incoming calls for orders, inquiries, and payments with clear and effective communication • Keep the company database updated in Customer Relationship Management and ERP software system • Collaborate with different departments including Sales, Accounting, Inventory Management, Quality Assurance, Marketing, Shipping, etc. • Manage international order processing as a backup • Engage in company projects and initiatives • Strategically maintain an awareness of inventory levels, shipping timelines, and customer priorities • Use your knowledge of our diverse product line to provide exceptional customer service • Process customer orders and handle delicate situations professionally • Use Microsoft Word and Excel for data entry and email correspondence • Schedule appointments and manage order entry using JD Edwards EnterpriseOne software

Customer Service Representative We are offering a long term temporary employment opportunity for a Customer Service Representative in Sun Valley, California. You will be working in the roofing industry, where you will be the primary point of contact for our customers. Your main duties will involve managing customer interactions, ensuring customer satisfaction, and maintaining detailed customer records. Responsibilities:• Handle customer inquiries through calls, emails, and live chats, providing accurate information about roofing services, installations, and repairs.• Collaborate with roofing professionals to schedule consultations, inspections, and service appointments according to customer preferences and technician availability.• Proactively communicate with customers about appointment updates, expected timelines, and any changes.• Work with technicians and project managers to resolve customer issues related to roofing repairs, warranties, invoices, or service delays.• Maintain detailed records in CRM software of customer inquiries, solutions provided, and service records.• Generate reports on customer satisfaction or service metrics as needed.• Identify opportunities for upselling or cross-selling services, upgrades, or maintenance plans based on customer needs.• Coordinate with roofing crews, inspectors, and administrative teams to ensure seamless service delivery and consistent customer satisfaction.• Stay updated on roofing industry standards, company policies, and local regulations to provide accurate advice and information.

Customer Service Representative (Telecommunications) Our telecommunications client is looking for an enthusiastic Customer Service Representative to join their organization and deliver exceptional service to customers. As the first point of contact, you will handle inquiries, troubleshoot issues, and provide solutions while guiding customers towards satisfaction. This is an ideal role for someone with strong interpersonal skills and a commitment to going above and beyond for the customer. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat while maintaining a professional and empathetic tone.</li><li>Resolve complaints, troubleshoot technical issues, and guide customers on product use and services.</li><li>Provide detailed information about telecommunications products, services, and policies, ensuring customers are equipped with the knowledge they need.</li><li>Document interactions and resolutions clearly and accurately in the customer relationship management (CRM) system.</li><li>Collaborate with internal teams when additional expertise is required to resolve customer issues promptly.</li><li>Identify opportunities to recommend additional products or enhancements that may fit customer needs.</li><li>Maintain a strong knowledge of the telecommunications industry and stay informed on any product or service updates.</li></ul>

Outbound Calling Customer Service Representative We are offering a unique contract to permanent employment opportunity in the healthcare and social assistance industry, based in Gardena, California. The role is of an Outbound Calling Customer Service Representative, where you will be expected to manage customer interactions, maintain accurate records, and ensure efficient processing of customer applications. Responsibilities: • Scheduling and managing the retrieval of medical charts from healthcare providers. • Engaging in outbound calls for various programs throughout the year. • Handling inbound calls and addressing any customer inquiries. • Ensuring accurate record keeping of customer credit and contact information. • Conducting research and following up on leads. • Managing correspondence through email and ensuring effective communication with customers. • Utilizing Salesforce for administrative tasks and data entry. • Coordinating with on-site technicians for record retrieval and scheduling appointments. • Verifying provider information to ensure accuracy and reliability.

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in the Manufacturing industry, based in a location in California. This role involves processing customer orders, handling return requests, and resolving customer issues in a timely manner. Responsibilities: • Providing exceptional service to customers through various communication channels such as phone and email. • Evaluating and processing warranty returns. • Staying informed about product lines, market trends, and relevant events. • Reporting customer complaints and errors to the appropriate authority. • Consistently maintaining accurate customer records and files. • Processing customer orders and issuing return authorization numbers accurately and efficiently. • Resolving customer complaints, concerns, and inquiries promptly. • Ensuring regular and consistent attendance. • Performing other duties as assigned by management.

Customer Service Coordinator We are seeking a detail-oriented and proactive Administrative Assistant to support the Customer Service Manager, President, and Sales Manager with administrative tasks, reporting, and KPI updates. The ideal candidate will be proficient in Excel and comfortable handling data-driven tasks to support business operations.Key Responsibilities:<ul><li>Assist in preparing, updating, and maintaining reports and KPI metrics.</li><li>Perform general administrative duties, including data entry, document management, and correspondence.</li><li>Support the Customer Service, Sales, and Executive teams with scheduling, email management, and project coordination.</li><li>Organize and track key business documents to ensure accuracy and accessibility.</li><li>Handle confidential information with discretion and professionalism.</li><li>Communicate effectively with internal departments to ensure seamless workflow.</li></ul>

Account Manager Business Development Representative Woodland Hills- Hybrid Schedule (3 days in office) Business Development RepresentativeResponsibilities:• Contacting potential clients to establish rapport and arrange meetings.• Planning and overseeing new marketing initiatives.• Researching organizations and individuals to find new opportunities.• Increasing the value of current customers while attracting new ones.• Finding and developing new markets and improving sales.• Attending conferences, meetings, and industry events.• Developing quotes and proposals for clients.• Developing goals for the development team and business growth and ensuring they are met.• Training personnel and helping team members develop their skills. Business Development Representative Requirements:• Bachelor’s degree in business, marketing or related field.• Experience in sales, marketing or related field.• Strong communication skills.• Ability to manage complex projects and multi-task.• Excellent organizational skills.• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.• Proficient in Word, Excel, Outlook.• Comfortable using a computer for various tasks.

Customer Service 3_Non-Cleared We are offering a contract for a permanent employment opportunity for a detail-oriented Customer Service 3_Non-Cleared in the technology solutions industry, based in Lakewood, California. As a Customer Service 3_Non-Cleared, you will be a critical point of contact for both internal and external customers, handling a variety of tasks from shipping and receiving to administrative duties. Responsibilities:• Coordinate with shipping vendors and handle shipping/receiving of domestic/international equipment• Accurately track inventory through our Costpoint system• Handle procurement activities for ordering parts and equipment• Assist in administrative tasks such as answering telephones, sorting mail, and preparing office correspondence• Utilize Microsoft Office software to format reports, present data, and organize information• Create and maintain project folders, both electronic and paper, as dictated by office policies• Collaborate with the HQ on yearly inventory audits• Coordinate with vendors for repairs and calibrations to test equipment• Support the manager in tracking tasks and ensuring all costs are documented for billing• Utilize a ticketing system to create and update tickets for all types of tasks

Sr.Account Executive, Technology Staffing Robert Half is seeking a Client Solutions Manager (formerly known as Account Manager / Account Executive) who will be tasked with business development, sales, customer service, recruiting & account management within the technology contract practice group. Responsibilities • The Client Solutions Manager (Account Manager) will market the services of Robert Half Technology to commercial clients to generate new business through cross-leveraging existing Robert Half relationships, prospecting, cold-calling, servicing in-bound client inquiries, calling on leads and job postings, attending networking groups, and using tools such as ZoomInfo, SalesForce.com, LinkedIn, our proprietary database, etc.• The Client Solutions Manager / account executive will be required to generate and conduct virtual and in-person client visits • Create and execute digital & email marketing campaigns for the purposes of business development • The Client Solutions Manager will negotiate and establish contractual/recruiting agreements with clients • Qualify client job orders and establish plan to placement • Provide account management, customer service, and counsel clients on strategies to attract & on-board talent• The Client Solution Manager educates clients on current national and local market trends surrounding employment conditions, technical salary ranges and local variances• The Client Solutions Manager maintains an ongoing relationship with qualified clients in an effort to secure future/ongoing needs.• The Client Solutions Manager will coordinate interview and placement activities in partnership with talent managers, recruiters, and recruiting coordinators.

Client Services Specialist We are offering a long-term contract employment opportunity for a Client Services Specialist in Torrance, California. As a Client Services Specialist, you will play a critical role in nurturing client relationships through effective and efficient processing of documentation, facilitating the coordination of services and resources, and providing high-quality customer support. You will also engage in establishing supportive relationships with clients, staff, and external entities to garner resources necessary to provide comprehensive services to all clients. RESPONSIBILITIES:• Accurately and efficiently process client documentation to facilitate the coordination of services and resources.• Provide detail-oriented, personal, and sensitive customer support adhering to policies and procedures.• Establish and maintain supportive relationships with clients, staff, and external entities to garner necessary resources.• Manage timelines and keep others informed of work progress, timetables, and issues.• Utilize Microsoft Excel, Microsoft PowerPoint, Microsoft Word, and Microsoft Outlook to maintain accurate records and facilitate communication.• Organize files and documentation effectively.• Perform data entry tasks with accuracy and efficiency.• Handle shipping functions as required.• Use scanning tools for document management and organization.

Receptionist/Front desk We are looking for a temporary Receptionist/Front Desk to join our team in Manhattan Beach, California. In this role, you will be tasked with providing top-notch customer service, managing a multi-line phone system, and organizing files efficiently. Responsibilities:• Handle a multi-line phone system effectively, ensuring all calls are answered promptly and directed to the appropriate personnel.• Deliver high-quality customer service, addressing inquiries and providing information as needed.• Organize and maintain files in a manner that allows for easy access and retrieval.• Monitor and update customer records accurately to ensure all information is up-to-date.• Act as the first point of contact for visitors, greeting them professionally and directing them accordingly. • Handle any additional administrative tasks as required to support the smooth running of the front desk.

Call Center Specialist We are seeking a bilingual Korean Call Center Specialist in the Financial Services industry located in Gardena, California. In this role, you will be responsible for handling customer queries, managing customer accounts, and maintaining an efficient customer service system. The workplace will be dynamic and fast-paced, offering a long-term contract employment opportunity. Responsibilities:• Accurately process customer credit applications• Efficiently handle inbound calls and provide exceptional customer service• Utilize CRM and other computer programs to maintain accurate customer records• Leverage ADP - Financial Services and Avaya CMS to assist customers• Monitor customer accounts and execute appropriate action when needed• Ensure all customer interactions are recorded in the customer service software• Support customers with benefit functions and related queries• Deliver timely responses to customer inquiries to ensure customer satisfaction• Use About Time software for effective time management.

Office Services Associate We are offering a short term contract employment opportunity for an Office Services Associate in Los Angeles, California. This role focuses on providing back office services in a dynamic and fast-paced environment. The Office Services Associate will be responsible for a variety of tasks including reprographics, mail services, and hospitality facilities support. Responsibilities • Provide reprographics and mail services in both physical and digital environments • Support services in hospitality facilities, including event set-up and break-down, meal ordering, and inventory management • Maintain accurate logs for all office services work • Prioritize workflow and ensure all tasks are completed in a timely manner • Troubleshoot basic equipment problems and place service calls when needed • Handle sensitive and/or confidential documents and information with discretion • Interact with clients in person, over the phone, or electronically, providing exceptional customer service • Adhere to all policies and procedures, making independent decisions that align with business needs • Perform Quality Assurance on own work and work of others • Load machines with various paper toner supplies • Communicate effectively with supervisor or client on job or deadline issues.

Front Desk Coordinator Are you someone who thrives on creating welcoming first impressions and helping operations run like a well-oiled machine? Our client in North County is looking for a Front Desk Coordinator who exudes professionalism, warmth, and exceptional organization. This position plays a pivotal role in ensuring that every client, visitor, and employee feels valued and supported from the moment they walk through the door. As the face of the office, you’ll oversee front-desk operations while also juggling a variety of administrative responsibilities that are critical to the success of the team. If you’re a master of multitasking, organization, and customer service, this is an amazing opportunity to grow in a dynamic work environment. Responsibilities:<ul><li>Greet visitors and employees with a friendly, professional demeanor and ensure all guests are appropriately logged and assisted.</li><li>Answer incoming telephone calls promptly and direct them to the appropriate departments or individuals.</li><li>Coordinate the scheduling of meetings, conference rooms, and appointments, ensuring seamless communication between all parties.</li><li>Manage mail flow: sort, distribute, and prepare outgoing mail, including shipping and packages.</li><li>Maintain cleanliness and organization of the front desk and lobby area to reflect a welcoming, professional environment.</li><li>Support various administrative duties, such as data entry, document preparation, and filing.</li><li>Provide additional support to office managers or teams as needed for special projects or overflow tasks.</li></ul>

Office Services Associate We are offering a short term contract employment opportunity for an Office Services Associate in Los Angeles, California, 90071, United States. This role is pivotal in ensuring seamless office operations, providing support for mail services, reprographics, print jobs, managing service requests for office equipment, and setting up workspaces for new hires. Responsibilities: • Handle incoming and outgoing mail, including sorting, distribution, and digital processing • Perform tasks related to print and reprographics, ensuring high-quality output and meeting deadlines • Prepare office spaces for new hires, including arranging necessary supplies and equipment • Monitor and manage printing supplies and equipment, ensuring functionality and addressing service requests as needed • Efficiently manage general office service requests, ensuring seamless day-to-day operations • Provide light administrative support and contribute to maintaining a pleasant and productive office environment • Utilize your skills in customer service, office functions, training, operations, and policy to effectively perform your duties • Handle tasks related to answering inbound calls, supervising, presentations, hiring processes, scanning, and receptionist duties • Troubleshoot issues related to facility, digital, communication skills, scanning documents, maintaining logs, and machinery • Ensure quality assurance in printing, paper, and distribute faxes, utilizing your knowledge of R Code.

Receptionist We are in search of a Receptionist to provide front office support and assist with administrative tasks in our small prep school. You will be joining a team in the education industry, providing a welcoming and detail-oriented front office environment. This role offers a short term contract employment opportunity. Responsibilities: • Provide a warm and detail-oriented front office environment.• Aid with administrative tasks and paperwork as required.• Support coordination and various tasks for the sales team.• Handle multi-line phone system for setting up interviews and other communications.• Utilize Microsoft Excel, Word, and Outlook for data entry and email correspondence.• Maintain an organized filing system and schedule appointments as needed.• Handle additional office-related tasks as necessary.• Utilize interpersonal skills to provide excellent customer service.

Account Manager We are offering an exciting opportunity for an Account Manager in Irvine, California, to join our team in the automotive advertising industry. This role involves driving operational excellence, delivering exceptional client service, and engaging with senior leadership to align with client's strategic objectives. Responsibilities: • Engage with senior leadership, providing critical business insights and aligning with client's strategic objectives.• Act as the primary liaison with the client, managing all operational program flows and ensuring effective communication and issue resolution.• Collaborate with client representatives, vendors, and agencies to support successful program execution.• Identify and address daily operational challenges, providing prompt solutions.• Oversee ongoing initiatives that align with the client’s goals and translate client requirements into actionable tasks for the team.• Participate actively in meetings with key stakeholders, offering insights and recommendations for program enhancements.• Assist in the development of training materials for client sessions, including field and dealer meetings.• Manage the design, implementation, and communication of program guidelines and training materials.• Provide comprehensive account management support, including internal status reporting, program insights, and quality control reviews.• Lead discussions with divisional personnel to define customized reporting needs that enhance analysis and promotional effectiveness.• Create in-depth diagnostics to support the client’s promotional spending and sales objectives.• Serve as Project Lead for all client initiatives, generating project specifications, mockups, and proposals.

Front Office Clerk Our client is seeking a friendly and efficient Front Office Clerk to serve as the first point of contact for clients, customers, and visitors. The ideal candidate will be a professional multitasker with excellent communication skills who thrives in a customer-facing role. Key Responsibilities:<ul><li>Greet visitors and direct them to the appropriate company personnel.</li><li>Answer incoming calls, respond to inquiries, and redirect calls as necessary.</li><li>Manage the front desk area, maintaining a welcoming and organized space.</li><li>Perform basic clerical tasks such as filing, scanning, and mail distribution.</li><li>Assist team members with scheduling meetings and appointments as needed.</li><li>Provide general administrative support to various departments as requested.</li></ul>

Administrative Assistant We are offering a long term contract employment opportunity for an Administrative Assistant in the Financial Services industry based in Long Beach, California. This role involves a wide range of administrative duties to support the Risk Management Officer and the CEO. Responsibilities: • Fielding and addressing inquiries, ensuring clear and effective communication • Utilizing Microsoft Excel for data entry tasks and maintaining accurate records • Managing email correspondence and handling inbound and outbound calls efficiently • Organizing and scheduling appointments using Microsoft Outlook • Loading documents into the system and maintaining an organized filing system • Alphabetizing investment files and ensuring their proper storage • Researching and pulling reports, providing detailed findings • Utilizing Microsoft PowerPoint and Word to create presentations and documents • Ensuring the accuracy of customer credit applications and records • Monitoring customer accounts and taking the necessary actions when required.

Front Desk Receptionist A professional organization in San Marcos is searching for a friendly, bilingual Front Desk Receptionist who speaks Spanish fluently. The successful candidate will serve as the first point of contact for clients, customers, and visitors, providing exceptional service with a welcoming demeanor. This is an excellent opportunity for someone who enjoys interacting with diverse groups of people and takes pride in maintaining a positive office environment. Key Responsibilities:<ul><li>Greet and assist visitors, clients, and staff in both English and Spanish.</li><li>Answer and direct incoming phone calls promptly and professionally.</li><li>Schedule appointments, manage calendars, and coordinate meeting rooms.</li><li>Handle administrative tasks such as filing, data entry, and record-keeping.</li><li>Assist with translating documents or conversations between staff and Spanish-speaking clients.</li><li>Ensure the front desk area remains clean, organized, and well-stocked with supplies.</li><li>Provide support to various departments as required.</li></ul>