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6 results for Help Desk Technician in Iowa City, IA

PC Technician
  • Iowa City, IA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a success-driven PC Technician to join our team on a contract basis in Iowa City, Iowa. This role involves providing technical support to both local and remote users, ensuring systems and applications operate smoothly. If you enjoy solving problems and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Offer timely support for Windows operating systems, Microsoft Office Suite, and other internal software applications.<br>• Install, configure, and troubleshoot networked and local printers.<br>• Administer Windows 7 systems and resolve issues within an Active Directory environment.<br>• Diagnose and solve technical problems related to Microsoft Office applications.<br>• Deliver exceptional customer service while addressing user inquiries and technical concerns.<br>• Collaborate with team members to identify and implement solutions for system issues.<br>• Maintain accurate records of support activities and resolutions.<br>• Assist with hardware installations, upgrades, and maintenance.<br>• Ensure compliance with company IT policies and procedures.<br>• Provide proactive recommendations to improve system performance and user experience.
  • 2025-07-16T20:49:03Z
PC Technician
  • Iowa City, IA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a motivated PC Technician to join our team in Iowa City, Iowa. This contract position requires a proactive individual who enjoys solving technical issues and delivering exceptional customer service. The ideal candidate will thrive in a fast-paced environment where adaptability and attention to detail are key.<br><br>Responsibilities:<br>• Provide comprehensive IT support for Windows operating systems, Microsoft Office applications, and other internal software.<br>• Troubleshoot and resolve technical issues related to networked and local printers, ensuring minimal disruption to operations.<br>• Install, configure, and maintain business applications to meet user needs effectively.<br>• Administer and resolve bugs within Windows 7 systems in an Active Directory environment.<br>• Deliver prompt and attentive customer service to users, addressing their concerns with clarity and efficiency.<br>• Collaborate with team members to identify and implement solutions for recurring technical problems.<br>• Maintain accurate documentation of technical issues and resolutions for future reference.<br>• Assist with basic troubleshooting tasks to ensure system functionality and user satisfaction.<br>• Stay updated with industry trends and best practices to enhance support capabilities.
  • 2025-07-16T14:59:16Z
PC Technician
  • Iowa City, IA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled PC Technician to join our team on a contract basis in Iowa City, Iowa. This role involves providing technical support to both local and remote users, ensuring smooth operation of computer systems and applications. If you enjoy solving complex problems and thrive in a fast-paced environment, this opportunity is for you.<br><br>Responsibilities:<br>• Offer technical assistance for Windows operating systems, Microsoft Office Suite, and other software used within the organization.<br>• Diagnose and resolve hardware and software issues for both networked and local devices.<br>• Configure and install Windows OS, printers, and business-related applications.<br>• Troubleshoot and manage Windows 7 systems within an Active Directory framework.<br>• Deliver exceptional customer service through clear communication and effective problem resolution.<br>• Maintain accurate documentation of technical issues and solutions.<br>• Collaborate with team members to address system-related challenges and implement improvements.<br>• Ensure timely responses to user inquiries and support requests.<br>• Test and verify system functionality after repairs and installations.<br>• Assist in identifying opportunities for process optimization within IT operations.
  • 2025-07-14T13:04:49Z
Customer Service Representative
  • Rock Island, IL
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p><strong>About the Organization:</strong></p><p>Our client is a highly respected organization in the insurance industry, renowned for its commitment to community engagement and corporate social responsibility. They are seeking a Customer Support Representative to join their Customer Service Center. This role provides a unique opportunity to make a meaningful impact by delivering exceptional service and support to customers.</p><p><br></p><p><strong>About the Role:</strong></p><p>As a Customer Support Representative, you will serve as the front line of communication with customers, primarily through telephone interactions and occasionally written correspondence. You'll assist with insurance-related inquiries, product requests, and account changes by analyzing customer needs, performing calculations, and implementing resolutions.</p><p><br></p><p><strong>You'll positively impact Customer Support Center in the following ways:</strong></p><ul><li>Excellent communication skills to explain insurance products to customers</li><li>Ability to handle matters that can highly sensitive and emotional</li><li>Strong decision making and analytical abilities as you analyze customer inquiries, determine steps for resolution, research member files, analyze certificate provisions to determine methods of affecting desired changes (i.e. change of beneficiary, type of insurance, change in method of payment, etc)</li></ul><p><strong>What Makes this Opportunity Exciting:</strong></p><p>Joining this team means you'll be welcomed into a vibrant and collaborative culture that values continuous improvement and growth.</p><ul><li><strong>Career Development:</strong> Gain ongoing training, develop new skills, and unlock opportunities for future career advancement.</li><li><strong>Hybrid Flexibility:</strong> Begin with onsite training and transition into a flexible hybrid schedule, combining work-from-home (WFH) with in-office collaboration a few days each month.</li><li><strong>Work-Life Balance: </strong>Enjoy a rotating schedule every two weeks (8 a.m.–4 p.m. and 9 a.m.–5 p.m.), allowing for variety and structure.</li></ul><p><strong>Added Incentives</strong></p><ul><li><strong>Training Growth Path:</strong> Clear opportunities to enhance your skills and advance your career through ongoing education and development.</li><li><strong>Comprehensive Benefits Package:</strong> A robust offering designed to support your well-being inside and outside of work.</li><li><strong>Retention Bonus:</strong> Receive financial rewards for your commitment and contributions to the team.</li><li><strong>Rich Feedback Culture:</strong> Thrive in an environment that prioritizes constructive feedback to help you continuously grow and exceed goals.</li></ul><p>If you're passionate about helping others, thrive in a collaborative environment, and enjoy learning and development opportunities, connect with our team today - Christin, Erin and Lydia are great points of contact for this role and can be reached at (563) 359-7535.</p>
  • 2025-06-19T20:39:08Z
2nd Shift Supply Chain Technician
  • Davenport, IA
  • onsite
  • Temporary
  • - USD / Hourly
  • <p><strong>Keep Moving. Make a Difference.</strong></p><p>Robert Half is teaming up with a leading healthcare organization in the Quad Cities to hire a <strong>2nd Shift Supply Chain Technician</strong> in Davenport, IA. If you’re someone who thrives on staying active and loves a role that keeps you on your feet, this could be the perfect fit. Whether you're tracking steps on your Apple Watch or just prefer work that doesn't involve sitting at a desk, this role offers purpose, movement, and the chance to make a real impact—without needing a clinical background.</p><p><br></p><p>Location: Onsite – Davenport, IA</p><p>Schedule: Full-Time | <strong>2nd Shift</strong> | Hours- 3:00pm–11:30pm and 3:30pm–12:00am | Monday through Sunday, with scheduled days off in between.</p><p><br></p><p><strong><u>What You’ll Be Doing:</u></strong></p><ul><li>Deliver and distribute essential medical supplies across multiple hospital departments</li><li>Keep storage areas clean, organized, and fully stocked</li><li>Handle inventory tracking and data entry with precision</li><li>Restock supply and crash carts to ensure emergency readiness</li><li>Support hospital staff by resolving supply issues in real time</li><li>Pitch in on special projects and tasks as assigned by leadership</li></ul><p><strong><u>Why You'll Love It:</u></strong></p><ul><li>Stay physically active throughout your shift—not wanting to sit at a desk, no problem</li><li>Be part of a high-energy, behind-the-scenes team that keeps hospitals running smoothly</li><li>Work in a fast-paced environment where your attention to detail and reliability truly matter</li><li>Play a key role in patient care support from behind the scenes </li></ul><p><strong><u>Why Partner with Robert Half?</u></strong></p><p>Robert Half is the world’s first and largest specialized talent solutions firm. </p><p>We connect top talent with exclusive job opportunities, providing:</p><ul><li>Personalized support from career advocates who care about your goals</li><li>Transparent guidance throughout the hiring process</li><li>Access to roles you won’t find anywhere else</li></ul><p><strong>Ready to take the next step? Call Christin, Erin, or Lydia at (563) 359-3995 or apply today!</strong></p>
  • 2025-07-11T19:58:44Z
Network Engineer
  • Cedar Rapids, IA
  • onsite
  • Permanent
  • 115000.00 - 120000.00 USD / Yearly
  • <p>We are looking for a skilled Network Engineer to join our client's team in Cedar Rapids, Iowa! This role requires a detail-oriented individual with extensive experience in designing, implementing, and maintaining robust and complex network systems to support organizational operations. The ideal candidate will possess strong expertise in Cisco technologies and network protocols along with having professional data center experience. If you have solid skills in project scoping, prioritization, time tracking, and being able to execute, then let's talk! Apply now, call 319-362-8606, or email your resume direct and confidential to Shawn M Troy - Technology Practice Director with Robert Half (email is on LinkedIn).</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Design, configure, and maintain network systems using Cisco routers, switches, and other networking equipment.</li><li>Monitor and troubleshoot network performance issues, resolving connectivity problems effectively.</li><li>Utilize Border Gateway Protocol (BGP) to optimize routing and improve network efficiency.</li><li>Collaborate with IT teams to plan and execute network upgrades and enhancements.</li><li>Manage and deploy ARISTA and Meraki networking solutions for seamless integration.</li><li>Develop and maintain documentation for network configurations and processes.</li><li>Oversee IT projects related to network infrastructure, ensuring timely and successful completion.</li><li>Provide technical support and guidance to ensure the reliability and security of network systems.</li><li>Stay updated on emerging technologies and recommend improvements to existing systems.</li></ul>
  • 2025-07-17T19:58:48Z