<p>We are seeking a detail-oriented <strong>Medical Charge Entry Specialist</strong> to support accurate and timely entry of patient charges, payments, and billing information into the practice management system. This role is critical to maintaining revenue cycle accuracy, ensuring compliance, and supporting clean claim submission.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter medical charges, procedure codes, diagnosis codes, and related billing information into the billing system with a high degree of accuracy.</li><li>Review charge documents for completeness, accuracy, and proper supporting documentation.</li><li>Verify patient demographics, insurance information, provider details, and dates of service before charge entry.</li><li>Identify and resolve charge discrepancies, missing information, and data entry errors in collaboration with clinical and billing teams.</li><li>Maintain productivity and accuracy standards for daily charge entry volumes.</li><li>Assist with corrections, rebills, and adjustments as needed.</li><li>Support claim preparation and help ensure timely submission of accurate claims.</li><li>Follow payer guidelines, billing procedures, and healthcare compliance requirements including HIPAA.</li><li>Document issues and communicate trends impacting billing accuracy or reimbursement.</li><li>Work closely with coders, billers, and front-office staff to support efficient revenue cycle operations.</li></ul><p><br></p>
<p>We are seeking a detail-oriented Medical Billing & Coding Specialist to support healthcare revenue cycle operations. This role is responsible for reviewing patient records, assigning accurate medical codes, submitting claims, following up on reimbursements, and helping ensure compliance with payer and regulatory requirements. The ideal candidate has strong knowledge of medical terminology, coding systems, billing processes, and electronic health record platforms.</p><p><br></p><p><strong>Hours: </strong>M-F, 8:30am – 5pm, and one “late” 9:30-6 (30 min lunches)</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Review clinical documentation and assign appropriate ICD, CPT, and HCPCS codes</li><li>Prepare and submit accurate insurance claims in a timely manner</li><li>Verify patient insurance coverage, eligibility, and authorization details</li><li>Monitor claim status, identify denials, and resolve billing discrepancies</li><li>Post payments, adjustments, and patient charges accurately</li><li>Follow up on unpaid or underpaid claims with insurance carriers</li><li>Maintain compliance with HIPAA, payer guidelines, and healthcare billing regulations</li><li>Communicate with providers, patients, and insurance representatives regarding billing questions</li><li>Support accounts receivable efforts and aging follow-up</li><li>Maintain accurate billing records within practice management and EHR systems</li></ul><p><br></p>
<p>We are seeking a detail-oriented <strong>Medical Denials Specialist</strong> to join our healthcare revenue cycle team. This role is responsible for reviewing, researching, and resolving denied or underpaid medical claims to support timely reimbursement and reduce revenue loss. The ideal candidate has strong knowledge of payer guidelines, appeals processes, and healthcare billing workflows.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review denied, rejected, or underpaid insurance claims and identify root causes</li><li>Investigate payer denials related to coding, authorizations, eligibility, timely filing, medical necessity, and billing errors</li><li>Prepare and submit appeals with appropriate supporting documentation</li><li>Communicate with insurance carriers, patients, providers, and internal departments to resolve claim issues</li><li>Monitor and track denial trends and escalate recurring issues for process improvement</li><li>Maintain accurate and detailed account documentation in billing and practice management systems</li><li>Follow up on outstanding appeals and denied claims to ensure timely resolution</li><li>Partner with billing, coding, and patient access teams to reduce future denials</li><li>Ensure compliance with payer requirements, HIPAA, and internal policies</li></ul><p><br></p>
<p>Our team is seeking an experienced <strong>Clinical Coding Specialist</strong> for a remote opportunity<strong> </strong>supporting healthcare operations. <strong>While this position is fully remote, candidates must live locally in the Indianapolis area to attend occasional onsite meetings, training sessions, or team collaboration events as needed. </strong>The Surgical Coding Specialist will be responsible for reviewing surgical documentation, assigning accurate CPT, ICD-10-CM, and HCPCS codes, and ensuring coding compliance with payer and regulatory requirements. This role requires a strong understanding of surgical coding guidelines, attention to detail, and the ability to work independently in a remote environment.</p><p><br></p><p><strong>Shift:</strong> Monday - Friday (a few shift options)</p><ul><li>8a-5p</li><li>6a-2p</li><li>10a-6p</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Review and analyze operative reports and medical records to assign accurate surgical codes</li><li>Apply CPT, ICD-10-CM, and HCPCS coding guidelines for a variety of surgical specialties</li><li>Ensure coding is compliant with federal regulations, payer requirements, and internal policies</li><li>Identify and resolve coding edits, denials, and documentation issues</li><li>Work collaboratively with providers, billing teams, and other departments to clarify documentation and support reimbursement accuracy</li><li>Maintain productivity and quality standards in a remote work setting</li><li>Stay current on coding updates, payer changes, and industry best practices</li></ul>
<p>We are seeking a dependable and detail-oriented <strong>Medical Front Office Specialist</strong> to support daily operations in a busy healthcare office. This role is ideal for someone who thrives in a fast-paced environment, provides excellent patient service, and can manage multiple administrative responsibilities with accuracy and professionalism. This position works <strong>3 days per week in Carmel</strong>, <strong>Mondays in Greenwood</strong>, and <strong>every other Friday in Greenwood</strong>. On alternating Fridays, the work location will be <strong>Muncie</strong>.</p><p><br></p><p><strong>Shift: </strong>8 hours between 8am and 6:30pm (either 8am- 5pm or 9:30am - 6:30pm)</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Print and prepare the daily patient schedule for the office</li><li>Check out patients promptly and accurately following appointments</li><li>Collect copays and process patient payments</li><li>Enter and verify patient insurance information accurately in the system</li><li>Receive incoming referrals and ensure they are handled appropriately</li><li>Send outgoing referrals to specialists and other providers as needed</li><li>Call patients to confirm upcoming appointments and assist with scheduling</li><li>Retrieve incoming faxes and work them as needed, including routing and follow-up</li></ul><p><br></p>
<p><strong>Job Summary:</strong></p><p>We are seeking a detail-oriented and customer-focused Patient Access Specialist to support front-end patient operations and ensure a smooth registration and intake experience. This role is responsible for greeting patients, verifying insurance, collecting demographic and financial information, scheduling appointments, and helping maintain accurate records. The ideal candidate has strong communication skills, healthcare administrative experience, and the ability to work effectively in a fast-paced environment.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet patients and provide professional, friendly service during registration and check-in</li><li>Obtain, verify, and update patient demographic, insurance, and financial information</li><li>Schedule, confirm, and reschedule patient appointments as needed</li><li>Explain forms, policies, and procedures to patients and families</li><li>Collect copayments and assist with payment-related questions</li><li>Ensure accurate data entry in electronic medical record and patient access systems</li><li>Coordinate with clinical and administrative staff to support patient flow</li><li>Maintain confidentiality and comply with HIPAA and organizational policies</li><li>Resolve patient inquiries and escalate complex issues when appropriate</li><li>Support records management, scheduling, and other administrative duties as assigned</li></ul><p><br></p>
<p>We are seeking a compassionate, detail-oriented <strong>Medical Customer Service Representative</strong> to join our team. In this role, you will serve as a primary point of contact for patients, providers and internal staff, helping ensure a positive experience through excellent service and accurate support. The ideal candidate is professional, organized and comfortable working in a fast-paced healthcare environment.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer incoming calls and respond to patient inquiries in a courteous and timely manner</li><li>Assist patients with appointment scheduling, registration and general service questions</li><li>Verify patient information and update records accurately in the system</li><li>Explain office procedures, insurance requirements and billing-related information as appropriate</li><li>Route calls and messages to the appropriate departments or medical staff</li><li>Resolve customer concerns efficiently while maintaining empathy and professionalism</li><li>Support patient intake and administrative processes</li><li>Maintain confidentiality of patient information and follow all applicable privacy guidelines</li><li>Document all interactions clearly and accurately</li><li>Assist with additional front office or customer support duties as needed</li></ul><p><br></p>
<p>We are seeking a detail-oriented Medical Scheduler to coordinate patient appointments, manage provider calendars, and support efficient front-office operations. The ideal candidate has strong communication skills, scheduling experience in a healthcare setting, and the ability to work accurately in a fast-paced environment.</p><p><br></p><p><strong>Schedule: </strong></p><ul><li>Monday: 8am – 5pm</li><li>Tuesday: 8am – 5pm</li><li>Wednesday: 11am – 8pm (once per month) + 1 hour lunch</li><li>Thurs: 8am – 5pm</li><li>Fri: 8am – 5pm</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Schedule, reschedule, and confirm patient appointments across multiple providers or departments.</li><li>Answer inbound calls and assist patients with appointment-related questions.</li><li>Verify patient demographics, insurance information, and referral requirements before appointments.</li><li>Coordinate cancellations, waitlists, and urgent scheduling needs.</li><li>Maintain accurate records in the electronic medical record and scheduling systems.</li><li>Communicate with clinical staff, patients, and external offices to ensure continuity of care.</li><li>Follow office procedures, privacy standards, and customer service expectations.</li></ul><p><br></p>
<p>We are looking for an Accounts Receivable Specialist to join a team in Cincinnati, OH in a Contract to Permanent capacity. This position is responsible for supporting the full accounts receivable cycle for a designated group of customer accounts, with a focus on accurate billing, timely payment posting, and effective follow-up on outstanding balances. The role works cross-functionally with internal partners to address invoice issues, resolve payment disputes, and help maintain steady cash flow while delivering a high-quality customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and distribute customer invoices by reviewing shipment activity, pricing terms, and contractual billing requirements to ensure timely and accurate processing.</p><p>• Examine purchase orders, sales documentation, and shipping records to confirm billing accuracy before invoices are released to customers.</p><p>• Investigate invoice questions and collaborate with sales, customer support, and operations teams to correct discrepancies that may affect payment.</p><p>• Process account adjustments such as credit memos, debit memos, and other billing corrections in accordance with established approval practices.</p><p>• Record and post incoming payments from multiple sources to the appropriate customer accounts and open invoices with a high level of accuracy.</p><p>• Resolve unapplied cash, partial payments, and other remittance issues by researching account activity and reconciling payment details.</p><p>• Perform routine account reconciliations, including monthly balancing of the accounts receivable subledger with the general ledger.</p><p>• Maintain complete and current customer account information within the company’s accounting platform and document collection activity thoroughly.</p><p>• Manage collection efforts on overdue balances, communicate clearly with customers, and coordinate with internal teams to remove barriers to payment.</p><p>• Recommend next steps for delinquent accounts, including payment plans, credit holds, write-offs, or outside collection support when appropriate.</p>
<p>We are seeking a detail-oriented <strong>Insurance Authorization Specialist </strong>to support the timely review, submission, and follow-up of prior authorizations and insurance verification activities. This role is responsible for working with patients, providers, and insurance carriers to secure authorizations for services, procedures, and treatments while ensuring accuracy, compliance, and excellent customer service.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Obtain and process prior authorizations for medical procedures, treatments, medications, and specialty services</li><li>Verify patient insurance eligibility, benefits, coverage limitations, and authorization requirements</li><li>Communicate with insurance companies, physician offices, clinical staff, and patients regarding authorization status</li><li>Submit accurate clinical documentation and required forms to payers within established timelines</li><li>Track pending authorizations and follow up to ensure timely approvals or denials</li><li>Review denied requests and assist with appeals or resubmissions as needed</li><li>Maintain detailed and accurate records in the electronic medical record and billing systems</li><li>Ensure compliance with payer guidelines, HIPAA, and internal policies</li><li>Identify authorization issues that may impact scheduling, billing, or reimbursement and escalate as appropriate</li><li>Provide updates to internal teams regarding authorization outcomes and next steps</li></ul><p><br></p>
<p>We are seeking a professional and compassionate Medical Front Desk Coordinator to serve as the first point of contact for patients and visitors. This role is responsible for managing front office operations, greeting patients, scheduling appointments, verifying insurance information, handling intake paperwork, and supporting a positive patient experience in a fast-paced healthcare setting.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet patients, visitors, and vendors in a courteous and professional manner</li><li>Answer and route incoming phone calls</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Check patients in and out and maintain accurate records</li><li>Verify insurance eligibility and collect copays or outstanding balances</li><li>Assist with patient intake forms and update demographic information</li><li>Maintain confidentiality of patient information and follow HIPAA guidelines</li><li>Coordinate with clinical staff to ensure smooth patient flow</li><li>Manage filing, scanning, faxing, and other administrative duties</li><li>Address patient questions and escalate concerns when appropriate</li></ul><p><br></p>
<p>We are seeking a <strong>Patient Account Representative</strong> for a high-volume healthcare call center role. The Patient Account Representative will serve as the primary point of contact for patients regarding medical accounts, billing questions, and financial responsibility. This position requires a strong customer service mindset, the ability to manage a high volume of calls, and a compassionate approach when helping patients understand their balance and payment options. In this role, the Patient Account Representative will handle primarily inbound calls, while also making outbound follow-up calls to patients and family members regarding outstanding balances, account updates, and financial assistance options.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 4:30pm</p><p><br></p><p>Responsibilities for the position include the following:</p><ul><li>Manage a high volume of patient calls each day, primarily inbound, related to billing questions, balances, and payment concerns.</li><li>Explain charges, insurance payments, and patient financial responsibility in a clear and professional manner.</li><li>Follow up with patients and family members regarding unpaid balances, missing information, and next steps on accounts.</li><li>Set up payment plans and discuss budgeting options to help patients resolve account balances.</li><li>Assist self-pay patients with financial assistance program information and application support.</li><li>Process payments over the phone, including credit card transactions, and document account activity accurately in the system.</li><li>Research returned mail and update demographic or account information as needed.</li><li>Maintain productivity, quality, and compliance standards while delivering excellent customer service.</li></ul>