Add your latest resume to match with open positions.

3 results for Field Representative in Indianapolis, IN

Field Representative

Indianapolis, IN
onsite
Permanent / Full Time
50000 - 55000 USD / Yearly
We are looking for a Field Representative to support facility outreach and operational documentation in Indianapolis, Indiana. This role combines on-site evaluation, contract coordination, and reporting responsibilities to help maintain strong external partnerships. The ideal candidate is organized, comfortable working independently in the field, and able to communicate effectively with facilities and internal stakeholders. Responsibilities: • Meet with prospective facilities to gather information, assess suitability, and build productive working relationships • Create and organize required records, forms, and supporting documentation with accuracy and attention to detail • Coordinate the contract execution process by scheduling signings and ensuring all materials are prepared in advance • Visit facilities to perform structured site reviews and document findings clearly for internal review • Compile updates, summaries, and performance-related reports for management to support decision-making • Work with relevant parties to investigate billing concerns and help move payment issues toward resolution
2026-05-27T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
17 - 18 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume call center in Indianapolis, Indiana. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, resolving routine account concerns, and communicating service options with clarity and professionalism. The person in this role will manage inbound inquiries, document customer issues accurately, and contribute to a positive service experience while meeting established performance expectations. The hours for this position will be Monday-Friday 10am-7pm. Responsibilities:• Respond to customer inquiries by phone and provide timely, courteous support for routine service-related concerns.• Create and document service tickets for customer issues, ensuring details are entered accurately for follow-up and resolution.• Guide customers through available products, pricing, and applicable fees in a clear and easy-to-understand manner.• Use call center platforms and service tools efficiently to research accounts, update records, and complete customer requests.• Follow established procedures to address standard issues and seek guidance when situations require escalation or additional direction.• Maintain strong performance in quality monitoring, productivity targets, and other call center service metrics.• Encourage customers to use digital and self-service resources when appropriate to improve convenience and account access.• Share information about current promotions, enhanced offerings, and prepay options that may benefit the customer.• Support additional service and administrative tasks as needed to help the team meet operational goals.
2026-06-09T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
16 - 16 USD / Hourly
We are looking for a Customer Service Representative to support members and callers with professionalism, patience, and a service-first mindset in Indianapolis, Indiana. This contract position with permanent potential offers the opportunity to assist veterans, families, and community members by addressing questions, resolving concerns, and delivering a positive experience with every interaction. The ideal candidate is comfortable handling a high volume of inquiries, documenting information accurately, and working across several systems while maintaining attention to detail. This is a meaningful role for someone who values empathy, reliability, and clear communication in a team-oriented environment. This role is on-site Monday-Friday and is 9:30am-6:00pm. Responsibilities:• Respond to inbound customer inquiries by phone and provide courteous, solution-focused support tailored to each situation.• Record customer details, updates, and outcomes accurately in company systems to maintain complete and reliable documentation.• Navigate multiple applications at once to research information, process requests, and deliver timely resolutions.• Investigate service issues, identify practical next steps, and escalate more complex matters to the appropriate team when necessary.• Communicate clearly and calmly during challenging interactions, using active listening and de-escalation skills to support positive outcomes.• Follow established service procedures while adapting to updated tools, workflow changes, and shifting daily priorities.• Partner with coworkers and leadership to share information, maintain service coverage, and support overall team performance.• Maintain dependable attendance and punctuality to ensure consistent support during assigned shifts.
2026-06-05T00:00:00Z