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5 results for It Support Specialist in Imperial Beach, CA

IT Support Specialist

La Jolla, CA
onsite
Temporary / Contract
27 - 30 USD / Hourly
We are looking for an IT Support Specialist to provide dependable technical assistance for end users in California. This long-term contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and account access issues while delivering a strong support experience. The role focuses on maintaining smooth desktop operations, responding to service requests efficiently, and helping employees stay productive in a Microsoft-based environment. Responsibilities:• Provide front-line technical support for desktop, laptop, and Windows-related issues submitted by end users.• Investigate and resolve service desk requests involving system access, software functionality, and general workstation performance.• Manage user account support tasks within Active Directory, including access updates and basic account administration.• Troubleshoot Microsoft Windows 10 problems by identifying root causes and applying practical fixes or escalation when needed.• Document incidents, resolutions, and follow-up actions clearly within the ticketing system to maintain accurate support records.• Assist with setup, configuration, and ongoing support of end-user devices to ensure reliable daily operation.• Communicate with employees in a detail-oriented manner to gather issue details, provide status updates, and confirm successful resolution.
2026-08-28T00:00:00Z

Client Experience Specialist

Cardiff-by-the-Sea, CA
onsite
Temporary / Contract
24 - 28 USD / Hourly
YOU'RE NOT JUST ANSWERING THE PHONE — YOU'RE THE FACE OF THE COMPANY.A growing healthcare services organization in Oceanside is searching for a Client Experience Specialist to join its customer support team.We're looking for someone who genuinely enjoys helping people and knows how to turn a frustrating customer interaction into a positive experience. You'll communicate with clients throughout the day while coordinating appointments, resolving issues, updating records, and working behind the scenes with internal departments.This is a strong opportunity for someone who wants to take their customer service experience into a more professional client services or operations environment. YOUR DAY-TO-DAY<ul><li>Serve as a primary point of contact for clients</li><li>Respond to phone, email, and online inquiries</li><li>Schedule and coordinate appointments</li><li>Answer questions regarding services and accounts</li><li>Resolve customer concerns professionally</li><li>Document client interactions accurately</li><li>Follow up on open requests and outstanding issues</li><li>Coordinate with internal departments to resolve problems</li><li>Maintain customer information in company systems</li><li>Process service requests and updates</li><li>Identify recurring customer issues and communicate trends to management</li><li>Assist with reports and administrative projects</li><li>Maintain confidentiality of client information</li><li>Provide a consistently positive customer experience</li></ul>
2026-09-02T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to support community members through a high-volume contact center in San Diego, California. This contract opportunity is ideal for someone who enjoys helping others, communicating clearly, and connecting people with the right services and support. The role sits within a mission-focused non-profit environment where each interaction contributes to stronger outcomes for individuals and families. You will serve as a trusted first point of contact while maintaining accurate records and delivering attentive, empathetic service. Responsibilities: • Handle incoming calls and inquiries with courtesy, empathy, and a strong service mindset. • Provide clear guidance, helpful information, and appropriate referrals based on each caller’s needs. • Record customer interactions thoroughly and accurately in web-based platforms and CRM systems. • Stay informed on available programs, community resources, and organizational services to ensure accurate support. • Work closely with internal departments to coordinate responses and resolve client concerns effectively. • Maintain high-quality communication standards across phone and digital channels. • Assist with questions related to benefits, billing, and general service support as needed. • Use contact center and business systems such as Avaya CMS, Epic Software, and other computer applications to manage daily work.
2026-09-11T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to support a mission-driven non-profit organization in San Diego, California. This contract opportunity with permanent potential is ideal for someone who enjoys helping others, handling high-volume inbound inquiries, and connecting community members with appropriate services and support. In this role, you will serve as a key point of contact, deliver thoughtful assistance across multiple communication channels, and maintain accurate records in web-based platforms. Responsibilities: • Handle incoming calls and inquiries with professionalism, empathy, and a strong focus on resolving client needs efficiently. • Record client conversations, outcomes, and follow-up details in CRM and other web-based systems with a high degree of accuracy. • Guide individuals to relevant programs, benefits, and community resources based on their questions and circumstances. • Work closely with internal departments to coordinate responses and ensure each case is addressed in a timely manner. • Maintain current knowledge of organizational services, referral options, and support resources to provide reliable information. • Deliver a consistently positive customer experience through phone, chat, and written communication. • Use tools and platforms such as Avaya CMS, CRM applications, and standard Microsoft Office programs to manage daily tasks effectively.
2026-09-11T00:00:00Z

Workplace Operations Specialist

Rancho Santa Fe, CA
onsite
Temporary / Contract
30 - 33 USD / Hourly
You don't just keep an office running — you create the environment people want to work in.A growing technology company in Rancho Santa Fe is looking for a Workplace Operations Specialist to support its employees, facilities, vendors, and day-to-day workplace operations. This is a great role for someone with an administrative or office management background who wants to move into a more modern Workplace Experience / People Operations environment. What you'll own<ul><li>Coordinate daily workplace operations</li><li>Manage office supply inventory and purchasing</li><li>Coordinate building maintenance and service requests</li><li>Serve as a point of contact for vendors and property management</li><li>Support employee onboarding logistics</li><li>Coordinate office events and employee activities</li><li>Maintain office procedures and documentation</li><li>Assist with seating, equipment, and workspace assignments</li><li>Coordinate visitors and office access</li><li>Process invoices and purchase orders</li><li>Track workplace expenses</li><li>Assist with safety and emergency procedures</li><li>Support office moves and facilities projects</li><li>Identify ways to improve employee workplace experience</li></ul>
2026-08-28T00:00:00Z