<p><strong>Tier 2 Deskside / Systems Technician</strong></p><p><strong>Location:</strong> Rockville, MD or Bluemont, VA (Onsite)</p><p><strong>Schedule:</strong> 24/7/365 Support Environment</p><p><strong>Clearance:</strong> Public Trust Security Clearance required (must be obtained prior to start)</p><p><strong>Duration: </strong>26 Week Contract, potential for extension</p><p><strong>Overview</strong></p><p>We are seeking a qualified, customer-focused Tier 2 Deskside/System Technician to provide 24/7/365 systems administration and deskside support across two primary sites: Rockville, MD and Mount Weather (Bluemont, VA). This role offers the opportunity to work in a fast-paced, diverse, and highly collaborative environment where career development is strongly supported.</p><p>You will gain valuable skills in time management, problem-solving, communication, and troubleshooting while supporting critical IT operations.</p><p>e<strong>Key Responsibilities</strong></p><p><strong>Deskside & Operational Support</strong></p><ul><li>Serve as a primary point of contact providing onsite 24/7 operational deskside engineering and break/fix support for desktop and laptop devices.</li><li>Conduct non-disruptive deskside support for deploying Windows 10 and Windows 11 configured hardware.</li><li>Utilize tools such as MS Office Suite, ServiceNow, and other deployment-related technologies.</li><li>Coordinate with Tier 3 teams for system changes and upgrades.</li><li>Provide onsite IT support during practice, mock, and real DR/COOP exercises.</li><li>Communicate effectively with end users and internal teams, providing timely updates and working efficiently under tight schedules.</li><li>Participate in occasional travel between Rockville, MD and Bluemont, VA locations.</li></ul><p><strong>Systems Support & Administration</strong></p><ul><li>Maintain and support a high-availability environment utilizing virtualization and redundancy best practices.</li><li>Provide technical guidance to Tier 2 and Tier 3 teams.</li><li>Perform system maintenance including software upgrades, backups, recovery, and file maintenance.</li><li>Review systems for critical updates weekly and during major security threats or operational exercises.</li><li>Provide on-call support for Production Operating Environment (POE) issues as needed.</li><li>Troubleshoot and resolve moderately complex hardware and software issues.</li><li>Log all work in ServiceNow ITSM, meeting time-to-resolution standards.</li><li>Escalate unclear issues to leadership when necessary.</li></ul><p><strong>Hardware Deployment & Asset Management</strong></p><ul><li>Configure and deploy mobile devices, laptops, thin clients, desktops, and related equipment; role includes lifting and moving equipment.</li><li>Manage procurement, deployment, support, and disposal of software and hardware assets.</li><li>Execute asset control tasks onsite and offsite.</li><li>Provide guided hands-on support for network or systems needs at customer headquarters.</li></ul>
Job description: Serve as an escalation point with responsibility for servers, networks, security, and cloud platforms. · Install, configure, and maintain Windows servers, Active Directory, DNS, DHCP, GPOs, and file/print services. · Manage end user support for Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, OneDrive) and Azure Active Directory environments. · Monitor system performance, network connectivity, and security compliance using tools such as Fortinet, Bitdefender, and other compliance related applications. · Research, evaluate, and recommend IT infrastructure solutions to meet business requirements. · Implement infrastructure upgrades, including patching, backups, and resource optimization. · Deploy and maintain services in Windows, virtualized, and containerized environments (VMware, Hyper-V). · Provide incident resolution, problem determination, and root-cause analysis. · Support disaster recovery planning, testing, and execution. · Document processes, maintain technical knowledge base, and coach entry level IT staff. · Complete small projects, infrastructure deployments, and system migrations according to deadlines. · Maintain SSL certificates, domain registrations, and system security standards
We are looking for a skilled Data Engineer to join our team in Houston, Texas. As part of the Manufacturing industry, you will play a pivotal role in developing and maintaining data infrastructure critical to our operations. This is a long-term contract position that offers the opportunity to work on innovative projects and collaborate with a dynamic team.<br><br>Responsibilities:<br>• Design and implement scalable data pipelines to support business operations and analytics.<br>• Develop, test, and maintain ETL processes for efficient data extraction, transformation, and loading.<br>• Utilize tools such as Apache Spark and Hadoop to manage and process large datasets.<br>• Integrate and optimize data streaming platforms like Apache Kafka.<br>• Collaborate with cross-functional teams to ensure data solutions align with organizational goals.<br>• Monitor and troubleshoot data systems to ensure optimal performance and reliability.<br>• Create and maintain documentation for data processes and systems.<br>• Stay updated on emerging technologies and recommend improvements to enhance data engineering practices.<br>• Ensure data security and compliance with industry standards and regulations.
We are looking for a skilled Data Engineer to design and implement robust technical solutions for enterprise applications. This role involves creating scalable and secure cloud-native systems on Azure, while collaborating closely with stakeholders to meet business requirements. The ideal candidate will possess strong expertise in data architecture and integration strategies, ensuring high engineering standards and seamless orchestration across systems.<br><br>Responsibilities:<br>• Design and maintain comprehensive technical architectures for enterprise applications, ensuring scalability and security.<br>• Develop integration strategies across multiple systems, including manufacturing, field service, and customer portals.<br>• Collaborate with the Principal Architect to define data contracts and establish effective integration patterns.<br>• Partner with teams in Product, AI/ML Engineering, and business units to translate requirements into functional solutions.<br>• Create reference implementations and frameworks to streamline development processes.<br>• Oversee system-level orchestration and elevate engineering standards across projects.<br>• Implement cloud-native solutions on Azure, leveraging modern tools and technologies.<br>• Provide technical guidance and mentorship to engineering teams, fostering best practices.<br>• Continuously monitor and improve system performance, addressing issues proactively.
<p>We are seeking a Data Governance & Data Quality Platform Engineer responsible for the technical administration, integration, and optimization of enterprise data governance and data quality tools such as Atlan and DQ Labs / Monte Carlo. This role ensures these platforms are scalable, secure, integrated across enterprise data ecosystems, and maintained for high availability and performance. The position also supports automation, data quality monitoring, and compliance reporting initiatives across the organization.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>1. Platform Engineering & Administration</p><ul><li>Configure and maintain Atlan for metadata management, lineage tracking, and governance workflows</li><li>Configure DQ Labs / data quality tools for data profiling, rule creation, and monitoring dashboards</li><li>Manage user roles, authentication, SSO, RBAC, and security settings across governance platforms</li></ul><p>2. Integration & Automation</p><ul><li>Develop and maintain integrations between data sources, databases, data lakes, and BI tools</li><li>Automate metadata ingestion and data quality checks using APIs, Python scripts, or ETL frameworks</li><li>Configure connectors for enterprise data and analytics platforms</li></ul><p>3. Performance, Scalability & Reliability</p><ul><li>Monitor system health and optimize performance across governance and data quality environments</li><li>Apply patches, updates, and troubleshoot technical issues as needed</li><li>Implement logging, alerting, and proactive monitoring across the platform ecosystem</li></ul><p>4. Technical Support & Issue Resolution</p><ul><li>Provide Tier 3 support for platform‑related issues</li><li>Debug integration failures and resolve configuration conflicts</li><li>Collaborate with vendors for advanced troubleshooting, feature requests, and roadmap alignment</li></ul><p>5. Security & Compliance</p><ul><li>Ensure platforms comply with security and data privacy standards (e.g., GDPR, CCPA)</li><li>Implement encryption, access controls, and audit logging</li><li>Support compliance reporting and risk assessments using platform governance features and data quality metrics</li></ul>
<p><strong>Prior Roles</strong></p><ul><li>Previously held a role responsible for design and implementation of IT systems crossing multiple operational contexts (e.g. infrastructure + applications; applications + network; cloud + on premises)</li><li>Prior experience as a Solutions Architect, Solutions Engineer, or in a “hands-on” systems design role in a pre-sales or “Customer Success” role strongly preferred</li></ul><p><strong> </strong></p><p><strong>Technical Experience and Knowledge</strong></p><ul><li>Recent hands-on design, deployment, and/or administration experience in Windows Server and Linux systems administration</li><li>Working familiarity with Unix variants and Mac OS; prior administration experience a plus</li><li>Working familiarity with Microsoft Azure and other IaaS providers preferred</li><li>Strong enterprise networking design, deployment, and/or administration experience</li><li>Working familiarity with enterprise-class vendors and product lines strongly preferred (e.g. Cisco, Cisco Meraki, HPE/Aruba, Juniper, Extreme, Brocade)</li><li>Working familiarity with enterprise-class network security appliance vendors and product lines strongly preferred (e.g. Cisco, Cisco Meraki, Palo Alto, Fortinet)</li><li>Working familiarity with SMB/”prosumer” vendors and product lines a plus (e.g. Ubiquiti/UBNT, SonicWall, Mikrotik) a plus</li><li>Working familiarity with load balancers, VPN appliances/concentrators a plus</li><li>In depth understanding of current enterprise design patterns and norms for basic networking capabilities/concepts (e.g. TCP/IP, DNS, DHCP, VLAN segmentation, routing and switching, wireless)</li><li>Strong familiarity with SMB and entry-level on premises computing infrastructure technologies</li><li>Working familiarity with multiple server hardware vendors and associated management tools/platforms (e.g. Dell, HPE, Cisco, SuperMicro) strongly preferred</li><li>Working familiarity with hypervisor platforms (e.g. VMware vSphere/ESXi, Microsoft Hyper-V, Nutanix AHV, or others) strongly preferred</li><li>Strong familiarity with enterprise storage</li><li>Working familiarity with DAS, SAN, and NAS/filer solutions</li><li>Working understanding of contemporary network storage protocols and interconnect methods (e.g. iSCSI, CIFS, FibreChannel, NFS)</li><li>Strong familiarity with basic on premises infrastructure management best practices</li><li>Rack management</li><li>Power and cooling demand management</li><li>Strong familiarity with scripting for administrative, auditing, and other operational purposes</li><li>Prior experience writing PowerShell, Python, BASH/other Linux shell scripts strongly preferred </li><li>Prior experience with typical infrastructure and server/endpoint management toolsets</li><li>Performance and capacity management tools</li><li>Endpoint management / RMM platforms</li><li>Patch and vulnerability management tools</li><li>Prior experience with capacity planning, VM/server “right-sizing”, performance analysis</li><li>Prior experience and ownership designing server, network, application solutions through deployment phase</li><li>Prior experience administrating Office 365 services</li><li>Prior experience administrating Microsoft Exchange, Google G Suite/Workspace is a plus</li></ul><p><br></p>
<p>The position requires limited supervision and responsibilities include: </p><p>• Take a lead role in a consulting project and direct a team of analysts and technical consultants. </p><p>• The Principal Consultant will be expected to drive change by supporting the CIO/CTO to set the right agenda to transform IT and their business. </p><p>• Lead and deliver on consulting projects and contribute to the overall development of the Cloud and Infrastructure Transformation Practice. </p><p>• Understand cloud technologies and vendors, as well as the industries in which our clients operate. </p><p>• Provide advisory consultancy to shape hybrid cloud platforms and enable customers to embrace digital transformation. . </p><p>• Lead the estimating and planning of projects. . </p><p>• Build and develop new client/alliance relationships. </p><p>• Mentor our team members to help them achieve maximum potential. </p><p>• Leads and oversees the development and documentation of comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of highly unique or complex solution proposals. </p><p>• Define the impact of requirements on upstream and downstream solution components • Review, evaluate, and prioritize value gaps and opportunities for process enhancements or efficiencies. </p><p>• Be a Cloud evangelist. Educate customers of all sizes on the value proposition of Cloud. </p><p>• Lead deep architectural discussions and design exercises to create world-class solutions built on AWS, Azure or GCP while ensuring solutions are designed for successful deployment in the cloud. </p><p>• Collaborate with company leadership on best practices, cloud solution approaches and cloud practice expansions. </p><p>• Contribute to all aspects of the project life cycle, including design, development, testing, and support. </p><p>• Work with product owners and C-level executives to build the vision and design a flexible architecture, then work with the team to implement and maintain that vision. </p><p>• Make recommendations to improve operational processes relative to efficiency and effectiveness. </p><p>• Ensure customer success in designing, building and migrating applications, software, and services on cloud platforms. </p><p>• Work with sales teams and C-level executives to formulate and execute a sales strategy to exceed revenue objectives through the adoption of cloud. </p><p>• Obtain customer pain points and market demand to help define compelling services and extend solution offerings. </p><p>• Manage multiple project engagements and priorities autonomously and in parallel. </p>
We are looking for a skilled Physical Security Specialist to join our team in Houston, Texas. This role involves safeguarding sensitive information and implementing advanced security measures to ensure the protection of physical and digital assets. The ideal candidate will have expertise in managing security systems like Kantech and AiPhone while maintaining compliance with cybersecurity protocols.<br><br>Responsibilities:<br>• Oversee the installation, maintenance, and operation of Kantech and AiPhone security systems.<br>• Develop and implement physical and digital security protocols to safeguard sensitive information.<br>• Monitor security systems and respond promptly to any breaches or irregularities.<br>• Conduct regular audits to ensure compliance with data privacy and cybersecurity standards.<br>• Collaborate with team members to enhance cyber governance and strengthen security policies.<br>• Manage database security to protect critical computer files and sensitive information.<br>• Provide training and guidance to staff on security best practices and protocols.<br>• Evaluate potential risks and recommend effective solutions to mitigate vulnerabilities.<br>• Maintain detailed documentation of security procedures and incident reports.<br>• Partner with IT teams to align physical security measures with broader cybersecurity strategies.
Terminal Operations Manager – East Houston<br><br>Our client is seeking a Terminal Operations Manager to oversee full-cycle terminal operations for a distribution facility in the Houston region. This exempt, full-time role is eligible for comprehensive benefits and reports directly to company leadership.<br><br>Key Responsibilities:<br><br>Supervise daily terminal operations, ensuring efficiency, safety, and product quality.<br>Manage inventory, coordinate logistics, and train/supervise staff.<br>Monitor compliance with health, safety, and environmental standards (OSHA, state, federal).<br>Lead process improvement initiatives and support annual budgeting.<br>Conduct regular safety meetings and inspections, ensuring facility security and equipment maintenance.<br>Deliver prompt, effective customer service.<br>Requirements:<br><br>5+ years of terminal operations experience, preferably within manufacturing/distribution.<br>Bachelor’s degree, Engineering preferred.<br>Strong maintenance and electrical background.<br>Proven leadership skills, including staff management and conflict resolution.<br>Proficient in logistics, inventory control, and safety regulations.<br>Experience in Microsoft Office and/or other software applications<br>Seniority Level<br>Mid-Senior level
We are looking for a detail-oriented Administrative Coordinator to join our team on a contract basis in Houston, Texas. In this role, you will oversee the planning and execution of high-profile meetings and events, ensuring smooth operations and exceptional client experiences. This position is ideal for someone passionate about hospitality, organization, and delivering top-tier service in an environment that values attention to detail.<br><br>Responsibilities:<br>• Coordinate and manage high-profile meetings and events, including logistics, physical arrangements, and technical support.<br>• Consult with clients to assess event requirements such as space setup, catering, and audio/visual needs.<br>• Handle scheduling operations using client scheduling software to ensure optimal use of conference facilities.<br>• Collaborate with vendors, facilities teams, and service providers to ensure seamless event execution.<br>• Maintain meeting rooms and collaboration spaces in excellent condition, ready for immediate use.<br>• Provide outstanding hospitality services, welcoming guests and ensuring their needs are anticipated and met.<br>• Conduct daily site inspections to identify and address defects or safety concerns.<br>• Collect feedback from participants to enhance future event planning and execution.<br>• Support workspace functionality by working closely with engineering, facilities management, and project teams.<br>• Perform administrative tasks such as invoice submissions, work order processing, and reception coverage as needed.
