23 results for Help Desk in Houston, TX

Help Desk Analyst I We are in search of a Help Desk Analyst I to be part of our team. This role is located in Houston, Texas, United States, and operates within the IT industry. We are offering a long term contract employment opportunity. Responsibilities: • Provide support to users in troubleshooting and resolving issues with Android development and Cisco technologies. • Utilize Citrix technologies to aid in system support and maintenance. • Maintain and troubleshoot Mac computers, ensuring optimal performance and addressing any hardware or software issues. • Utilize Microsoft tools and Active Directory in daily tasks and operations. • Maintain, troubleshoot, and provide support for Apple devices. • Handle computer hardware issues, including troubleshooting and maintenance. • Implement configuration management practices to ensure system stability and efficiency. • Manage and oversee deployment processes, ensuring smooth transitions and minimal disruption. • Provide support for Google Shop, ensuring optimal performance and user satisfaction.

Service Desk Analyst We are a dynamic and innovative technology solutions provider, committed to delivering world-class IT support and services to our organization. As we continue to grow, we are seeking a highly skilled and driven High-Level Service Desk Analyst to join our IT support team. This individual will be dedicated to delivering excellent service while continuously expanding their knowledge and certifications to stay ahead of evolving technology. Apply today to learn more about this exciting opportunity! <ul><li>Provide high-level, expert technical support for end-users across multiple systems and technologies.</li><li>Troubleshoot and resolve complex hardware, software, network, and application issues.</li><li>Handle escalated tickets from lower-level support staff and ensure timely resolution.</li><li>Maintain documentation of support issues, resolutions, and processes to improve team efficiency.</li><li>Install, configure, and maintain desktop, laptop, and peripheral devices.</li><li>Monitor and manage service desk queues, ensuring all service requests are addressed within defined SLAs.</li><li>Offer proactive solutions to prevent recurring technical issues.</li><li>Collaborate with other IT teams to address infrastructure issues and contribute to project planning.</li><li>Provide remote support to end-users and assist with IT equipment setup, deployment, and upgrades.</li><li>Stay up-to-date with the latest technology trends and certifications to enhance service desk support capabilities.</li><li>Provide guidance and mentorship to entry level service desk staff.</li></ul>

Desktop Support Technician We are seeking a highly skilled and customer-oriented Tier 2 Desktop Support Technician to join our IT team. Our company is dedicated to providing excellent technology solutions and support to our employees. You will play a key role in troubleshooting, diagnosing, and resolving technical issues to ensure that our end-users have a seamless experience. Apply today to learn more about this exciting opportunity! <ul><li>Provide Tier 2 support for end-users, troubleshooting and resolving hardware, software, and network issues.</li><li>Respond to and resolve service desk tickets escalated from Tier 1 support within defined SLAs.</li><li>Perform system diagnostics and hardware replacements, as needed.</li><li>Assist with software installations, upgrades, and configuration changes.</li><li>Support remote and on-site users, including setting up workstations, peripherals, and network access.</li><li>Document issues, resolutions, and processes to improve team knowledge base.</li><li>Provide training and guidance to Tier 1 support technicians.</li><li>Assist in the maintenance and deployment of systems, including imaging and user profile management.</li><li>Collaborate with other IT teams to identify and resolve recurring technical issues.</li></ul>

Front Desk Coordinator We are offering a permanent employment opportunity for a Front Desk Coordinator in Cypress, Texas, United States. As the Front Desk Coordinator, you will be at the heart of our operations, ensuring smooth functioning of the office and providing excellent service to our visitors. Your main duties will involve managing the front desk, responding to multi-line phone system, scheduling appointments, and assisting with administrative tasks. Responsibilities: • Oversee the front desk operations to ensure smooth workflow • Welcome and guide visitors to their respective destinations • Handle a multi-line phone system, answer incoming calls and route them to the appropriate party • Schedule appointments in a timely and organized manner • Uphold office security protocols to protect the company and its visitors • Manage incoming and outgoing correspondence to maintain communication flow • Keep track of supply inventory to ensure availability of necessary resources • Provide administrative assistance to support daily office operations • Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word for data entry and organizing files • Deliver superior customer service and concierge services, reflecting the company's commitment to quality.

Desktop Support Analyst We are offering a contract to permanent employment opportunity for a Desktop Support Analyst in Cypress, Texas. This role involves providing comprehensive IT support service to a diverse clientele ranging from medical, real estate, industrial to battery recycling sectors. The position balances remote work with in-office duties, providing a dynamic work environment. Responsibilities • Provide extensive IT support to clients, encompassing troubleshooting of software and hardware issues and implementing performance-optimizing solutions. • Handle and maintain IT infrastructure, including security systems, networks, and servers, to secure reliability, scalability, and security. • Conduct routine system audits to detect vulnerabilities and enforce security measures to defend against cyber threats. • Assist in the planning, execution, and management of IT projects like system upgrades, migrations, and deployments. • Deliver end-user support and training to ensure clients' effective utilization of technology tools and resources. • Collaborate with internal teams and external vendors to assess, recommend, and execute new technologies and solutions that align with clients' business goals. • Document technical procedures, configurations, and troubleshooting steps to facilitate knowledge sharing and ensure consistency in IT operations. • Stay updated about emerging technologies, trends, and best practices in the IT industry to continuously improve skills and knowledge.

Product Support Specialist We are looking for a Product Support Specialist to join our team in the Energy/Natural Resources industry based in Houston, Texas. This role involves providing technical and functional support to various production, operations, and EHS applications. You will also be responsible for new application implementations, business process analysis, and technology solution matching. Responsibilities: • Support and develop features in Energy/Production Balance software and Advanced Analytics software. • Implement, debug, maintain and upgrade AVEVA PI system including PI Interface, PI Archive, PI AF, PI Vision, PI Web API, PI OLEDB and PI Integrator for BA. • Design and implement AVEVA PI software solutions leveraging historian data. • Support PI data integration with other IT systems in ETRM, Commercial Operations, O& M, and EHS using PI SDK, AF SDK, PI Web API and PI OLE DB. • Interact with internal users to learn and document requirements that are then used to produce business requirements and architecture design documents. • Provide subject-matter-expertise related to AVEVA PI, data analytics, and time-series studies to other teams and internal users. • Manage projects and provide guidance during establishment of business requirements, white boarding sessions and workshops. • Continuously learn new technologies that could help provide the right solutions to customers. • Use a broad range of technical skills including SQL and Oracle Database Development, and programming and scripting using SQL, JavaScript, C#, PowerShell, JavaScript, HTML, CSS and XML. • Data reporting using tools such as SSRS, PI reporting tools, MS Power BI, Tableau and others.

Compliance Analyst A company in The Woodlands is looking for a contract Compliance & Ethics Analyst for approximately a 5-month contract (starting in May). If you are interested and qualified in the below, please apply today! JOB SUMMARY: The Compliance Analyst will provide support in the areas of policy and procedures, due diligence, risk assessment, training, internal and external investigations, policy audits, and other key initiatives. The position reports directly to the VP, Compliance & Risk. ESSENTIAL DUTIES AND RESPONSIBILITIES:• Assist in conducting enhanced due diligence for new and existing third-party representatives, business partners, customers, large volume contractors, vessel agents and other third parties to be scoped by Compliance by: <ul><li>Requesting the Know Your Customer Questionnaire or Due Diligence Questionnaire, and conducting the initial review including checking for completeness and liaising with Commercial Team or Business Unit to gather all required information and documentation. </li><li>Assist in gathering information by researching the third party using various sources, including Dow Jones Risk Center, Dun & Bradstreet Finance Analytics, Kpler Risk & Compliance, and Mainstay Pro Vessel Vetting coupled with targeted Google desktop research. </li><li>Review and analyze findings for potential red flags or other concerns and document all findings in a full report to the Chief Compliance Officer. </li></ul>Assist in managing agency and consultancy agreements and ensure compliance with all compliance policies pertaining to third parties. • Assist with compliance training and ensure it is carried out effectively within the compliance training platform. • Support compliance investigations as necessary, assist with employee and third-party interviews and prepare interview memoranda. • Assist with risk assessment exercises including employee interviews, risk identification, remediation, and follow-up. • Interface with commercial, operations, internal audit, and procurement on compliance related matters and work with a wide range of individuals including in-house and outside counsel, external vendors, and senior management. • Monitor Compliance inbox. • Provide support for other Compliance initiatives as assigned.

Analyst III, Digital Business We are offering a permanent employment opportunity for an Analyst III, Digital Business in Houston, Texas. This role involves facilitating communication between technical and business teams, maintaining and updating project documentation, and providing advanced knowledge in formulating systems scope and objectives. Responsibilities: • Act as a liaison with business owners and technical staff, ensuring alignment on project goals. • Contribute to the formulation of system scopes and objectives in line with the organization's business plan. • Document user requirements, process flow definitions, and functional specifications. • Collaborate with QA for test plans and user acceptance testing, ensuring accuracy and efficiency. • Maintain and update document repositories and project documentation library. • Lead project team to gain business user acceptance. • Work closely with stakeholders and decision makers to gather requirements and work with end-users. • Manage and monitor customer accounts, taking appropriate actions when necessary. • Process customer credit applications accurately and efficiently. • Maintain accurate customer credit records.

Finance Business Partner Oil and Gas Client Follow Shad Lira on LinkedIn at #chalkboardtalk for videos on his open roles in the Houston area. Shad and his team at Robert Half is working with a Oil and Gas Services Client in the SW Houston area is looking for a Finance Business Partner. This role will report into a senior leader and have peers around that support regions around the globe. This role support domestic US operations. This role has a mixture of Accounting and Finance helping business leaders understand their business health. This candidate must have a Bachelor’s Degree in Accounting, 5 plus year’s accounting experience with a company that has global operations and mixture of finance in candidates history to demonstrate accomplishments helping a business grow. Company offers 1 day a week working from home and compensation of base salary and benefits. For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with Finance Business Partner in the subject line.

Senior Financial Reporting Analyst Remote Role! Remote Role Remote Role Remote Role! Now that I have your attention follow Shad's Video format on #chalkboardtalk on LinkedIn. Shad and his team at Robert Half is working with an Oil Field Service Client that caters to the upstream industry. This company is looking for 2 Senior Financial Reporting Analyst that is ready to leave public accounting behind and be with a support company and culture that will allow the flexibility of Remote work schedule candidate must live Houston area and come to office for meetings. Candidate must have a Bachelor’s Degree, 3 plus year’s public accounting experience with SEC clients, CPA a plus and can demonstrate why they will be successful in a remote platform. Company's compensation make up is base salary, bonus potential and benefits. For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with “Senior Financial Reporting Analyst 04130-0013050884” in the subject line.

Remote Senior Financial Reporting Analyst Houston Remote Role Remote Role Remote Role! Now that I have your attention follow Shad's Video format on #chalkboardtalk on LinkedIn. Shad and his team at Robert Half is working with an Oil Field Service Client that caters to the upstream industry. This company is looking for 2 Senior Financial Reporting Analyst that is ready to leave public accounting behind and be with a support company and culture that will allow the flexibility of Remote work schedule candidate must live Houston area and come to office for meetings. Candidate must have a Bachelor’s Degree, 3 plus year’s public accounting experience with SEC clients, CPA a plus and can demonstrate why they will be successful in a remote platform. Company's compensation make up is base salary, bonus potential and benefits. For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with “Senior Financial Reporting Analyst 04130-0013050884” in the subject line.

Accounts Receivable Clerk We are offering a long-term contract employment opportunity for an Accounts Receivable Clerk in Houston, Texas. In this role, you will be part of a dynamic team within the finance industry, handling a wide range of tasks from customer payment processing to account reconciliation. Responsibilities: • Accurately process customer payments, ensuring promptness and precision. • Monitor customer accounts and manage the Accounts Receivable Aging process. • Research and reconcile cash application related variances in line with established policies. • Resolve payment escalation and discrepancy inquiries from internal teams. • Verify duplicate payments and coordinate with customers for issuing refunds. • Maintain compliance with financial policies and procedures, including those pertaining to credit card processing. • Manage the end-to-end payment process from presentment to settlement, including handling declined transactions, disputes, refunds, and chargeback research. • Ensure timely customer payments by keeping outstanding collections up to date. • Utilize available tools to optimize Cash Applications, Collections, and other Accounts Receivable processes. • Participate in special Cash Application and Collection related projects, including providing support to external auditors. • Reconcile general ledger cash accounts to bank statements.

Controller We are offering an exciting opportunity for a Controller in the Commercial Real Estate industry, located in Houston, Texas. This role is crucial in overseeing financial reporting, accounting, and compliance functions. The Controller will ensure accurate financial reporting, compliance with SEC regulations, and strong internal controls. Responsibilities • Oversee the preparation and filing of SEC reports, adhering to GAAP and SEC regulations. • Ensure timely and accurate preparation of financial statements, particularly in line with REIT-specific accounting requirements. • Direct the monthly, quarterly, and annual close process, ensuring complete accuracy. • Manage the general ledger, consolidation processes, and the preparation of financial statements. • Oversee technical accounting matters, including lease accounting, fair value measurements, and revenue recognition. • Implement and monitor internal controls, ensuring compliance with company policies and regulatory requirements. • Lead the SOX compliance process, maintaining strong internal controls and risk management practices. • Maintain compliance with REIT-specific tax and financial regulations, liaising closely with tax advisors and auditors. • Lead external audits and act as the primary liaison with auditors and regulatory agencies. • Lead and mentor the corporate accounting team, promoting detail-oriented growth and development. • Partner with the CFO and senior leadership to provide strategic financial insights and recommendations. • Support capital markets activities, including debt and equity offerings, investor reporting, and earnings release preparation. • Drive process improvements and automation to enhance efficiency, accuracy, and reporting timeliness.

Client Property Accountant Commercial RE Follow Shad Lira on LinkedIn at #chalkboardtalk for videos on his open roles in the Houston area. Shad and his team at Robert is working with a Commercial Real Estate Client in West Houston. This Property Accountant role will support several properties and will work on a team of 4 to 6 people. This Hybrid model work environment only works from office a couple days a week. Candidate must have a Bachelor’s Degree in Accounting or Finance, 2 plus year’s commercial real estate and must have Yardi or MRI. Compensation make up is Base Salary and Benefits. For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with Commercial Real Estate Accountant in the subject line.

Director of Accounting Central Houston Client Follow Shad Lira on LinkedIn at #chalkboardtalk for videos on his open roles in the Houston area. Shad and his team at Robert Half is working a Design Firm that looking for Director of Accounting its Company. This Role is newly created that will support review and accurately produce financial statements, lead a team of 4 to six and provide guidance and mentorship to all employees and be a steward for future growth of the business. This Central Houston role has a compensation make up is Base Salary and Benefits. For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with Director of Accounting in the subject line.

Financial Reporting Analyst Hybrid Role Follow Shad Lira on LinkedIn at #chalkboardtalk for videos on his open roles in the Houston area. Shad and his team at Robert Half is working with a publicly held company that has global operations that is looking for a Financial Reporting Analyst. This Staff role will work within a dynamic leadership team that will be support of your growth performing SEC reporting. Candidate must have a Bachelor’s Degree in Accounting, 1 plus year’s of industry experience in accounting performing SEC work or worked for a company that is publicly held or candidate must have 1 year of public accounting. Company's compensation make up is base salary, bonus potential and benefits. For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with Financial Reporting Analyst in the subject line.

Trade Settlements Analyst Hybrid Role Follow Shad Lira on LinkedIn at #chalkboardtalk for videos on his open roles in the Houston area. Shad and his team at Robert Half is working with a Renewables client in downtown Houston. This newly created Trade Settlements will <ul><li>Process trade confirmations, settlements, and discrepancies to ensure accuracy and compliance with industry regulations.</li><li>Coordinate with trading and financial teams to resolve issues through collaboration and effective communication.</li><li>Maintain accurate records of all trades and settlements, providing reports for reconciliation purposes.</li><li>Support the monthly and quarterly close processes, contributing to timely financial reporting</li></ul>Candidate must have a Bachelor’s Degree, 3 plus year’s of Trade Settlements experience, advanced Microsoft Excel and energy trading industry a must! Company's compensation make up is base salary, bonus potential and benefits. For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with Trade Settlement Accountant in the subject line.

Manager of Enterprise Applications We are seeking an experienced Enterprise Applications Manager to oversee the management, optimization, and support of enterprise business systems, with a strong emphasis on ERP application management. This role will lead a team of Business Analysts and ERP Administrators, ensuring that enterprise applications align with business objectives, improve efficiency, and support operational needs. The ideal candidate will have extensive experience in ERP administration, system integrations, and business process improvement.

Accountant We are offering a contract to permanent employment opportunity for a committed and meticulous Sr Accountant in Houston, Texas, United. Within this role, your main function will be to uphold the accounting integrity of corporate financial data by implementing suitable internal controls. You will be expected to take the lead in special projects, which includes the research, analysis, and reporting of issues that affect the company, and making recommendations for solutions. Responsibilities:• Implement appropriate internal controls to ensure the accounting integrity of corporate financial data.• Lead special projects, including researching, analyzing, and reporting on issues affecting the company.• Make recommendations for solutions and follow through to resolution.• Prepare financial reports in compliance with GAAP to accurately reflect the company's financial status.• Prepare and maintain month-end journal entries and supporting documentation such as revenues, cost of goods sold, receivables, prepaids, fixed assets, deposits, etc.• Conduct balance sheet reconciliations.• Compile and analyze financial information for regulatory reporting.• Analyze costs by responsibility center and communicate monthly with business owners.• Provide guidance and direction to other team members.

IT Director We are seeking an experienced Director of IT to lead our technology strategy and operations with a hands-on approach. The ideal candidate will have a strong technical background in Microsoft technologies and a proven track record of ERP management, preferably in a manufacturing environment. This role will be responsible for IT infrastructure, enterprise applications, cybersecurity, and digital transformation initiatives to support business growth and efficiency.

IT Director We are offering an exciting opportunity for an IT Director in Houston, Texas. As an IT Director, you will have a crucial role in managing our network and infrastructure systems, ensuring their performance, availability, and security. You will be expected to optimize and maintain the infrastructure environment, reinforce networks, and guard against escalating cybersecurity threats. This role requires technical proficiency, robust leadership skills, and a proactive approach to managing IT infrastructure in a rapidly changing environment. Responsibilities: • Oversee the organization's hybrid IT infrastructure, which includes servers, storage, and other essential components and assets. • Lead the planning and execution of a comprehensive IT infrastructure and networking strategy that aligns with our goals and anticipates future technological developments. • Architect and supervise the implementation of a resilient, secure, and high-performance network infrastructure. • Ensure robust disaster recovery and business continuity plans are in place, regularly tested, and establish Recovery Point and Time (RPO/RTO) objectives based on business needs. • Manage infrastructure and network projects from conception through deployment, ensuring delivery within budget and timeline. • Guarantee the integrity and security of network operations by implementing and managing advanced network security measures. • Stay up to date with the latest trends in cybersecurity and apply best practices to safeguard our assets and data. • Support the evaluation and procurement of enterprise systems. • Oversee the design, implementation, and management of on-premise and/or cloud-based infrastructure. • Champion the adoption of emerging networking technologies to maintain a state-of-the-art network environment. • Develop and enforce network and data security policies, procedures, and standards.

Database Technology Manager We are seeking a Manager of Data Architecture to lead the design, development, and optimization of our enterprise data architecture in an Azure environment. This role requires deep expertise in Databricks, as well as strong leadership in data engineering, data governance, and cloud-based data solutions. The ideal candidate will play a key role in modernizing and securing our data infrastructure, ensuring scalability, performance, and business alignment.

Network Manager We are offering a permanent employment opportunity for a Network Manager in the healthcare and social assistance industry, located in Bellaire, Texas. The selected candidate will be tasked with leading the design, implementation, and management of our network infrastructure, and will work closely with cross-functional teams to meet network needs. Apply today to learn more about this exciting opportunity! Responsibilities: • Guide the setup, configuration, and problem-solving of Cisco routers, switches, firewalls, and F5 load balancers.• Spearhead SD-WAN deployments to ensure secure, scalable, and efficient connectivity.• Implement network security practices, including firewalls, VPNs, and IDS/IPS.• Use monitoring tools to ensure network performance, identify issues, and implement optimizations.• Collaborate with cross-functional teams to meet network needs and provide regular updates.• Manage relationships with Cisco, F5, and SD-WAN vendors.• Lead and mentor entry level staff and keep abreast of industry best practices.• Oversee network management and ensure the smooth running of all systems.• Handle the implementation and management of various cloud technologies.• Manage the setup and maintenance of active directory and backup technologies.