17 results for Help Desk Analyst Ii in Houston, TX

Help Desk Analyst I We are in search of a Help Desk Analyst I to be part of our team. This role is located in Houston, Texas, United States, and operates within the IT industry. We are offering a long term contract employment opportunity. Responsibilities: • Provide support to users in troubleshooting and resolving issues with Android development and Cisco technologies. • Utilize Citrix technologies to aid in system support and maintenance. • Maintain and troubleshoot Mac computers, ensuring optimal performance and addressing any hardware or software issues. • Utilize Microsoft tools and Active Directory in daily tasks and operations. • Maintain, troubleshoot, and provide support for Apple devices. • Handle computer hardware issues, including troubleshooting and maintenance. • Implement configuration management practices to ensure system stability and efficiency. • Manage and oversee deployment processes, ensuring smooth transitions and minimal disruption. • Provide support for Google Shop, ensuring optimal performance and user satisfaction.

Service Desk Analyst We are a dynamic and innovative technology solutions provider, committed to delivering world-class IT support and services to our organization. As we continue to grow, we are seeking a highly skilled and driven High-Level Service Desk Analyst to join our IT support team. This individual will be dedicated to delivering excellent service while continuously expanding their knowledge and certifications to stay ahead of evolving technology. Apply today to learn more about this exciting opportunity! <ul><li>Provide high-level, expert technical support for end-users across multiple systems and technologies.</li><li>Troubleshoot and resolve complex hardware, software, network, and application issues.</li><li>Handle escalated tickets from lower-level support staff and ensure timely resolution.</li><li>Maintain documentation of support issues, resolutions, and processes to improve team efficiency.</li><li>Install, configure, and maintain desktop, laptop, and peripheral devices.</li><li>Monitor and manage service desk queues, ensuring all service requests are addressed within defined SLAs.</li><li>Offer proactive solutions to prevent recurring technical issues.</li><li>Collaborate with other IT teams to address infrastructure issues and contribute to project planning.</li><li>Provide remote support to end-users and assist with IT equipment setup, deployment, and upgrades.</li><li>Stay up-to-date with the latest technology trends and certifications to enhance service desk support capabilities.</li><li>Provide guidance and mentorship to entry level service desk staff.</li></ul>

Desktop Support Technician We are seeking a highly skilled and customer-oriented Tier 2 Desktop Support Technician to join our IT team. Our company is dedicated to providing excellent technology solutions and support to our employees. You will play a key role in troubleshooting, diagnosing, and resolving technical issues to ensure that our end-users have a seamless experience. Apply today to learn more about this exciting opportunity! <ul><li>Provide Tier 2 support for end-users, troubleshooting and resolving hardware, software, and network issues.</li><li>Respond to and resolve service desk tickets escalated from Tier 1 support within defined SLAs.</li><li>Perform system diagnostics and hardware replacements, as needed.</li><li>Assist with software installations, upgrades, and configuration changes.</li><li>Support remote and on-site users, including setting up workstations, peripherals, and network access.</li><li>Document issues, resolutions, and processes to improve team knowledge base.</li><li>Provide training and guidance to Tier 1 support technicians.</li><li>Assist in the maintenance and deployment of systems, including imaging and user profile management.</li><li>Collaborate with other IT teams to identify and resolve recurring technical issues.</li></ul>

Compliance Analyst A company in The Woodlands is looking for a contract Compliance & Ethics Analyst for approximately a 5-month contract (starting in May). If you are interested and qualified in the below, please apply today! JOB SUMMARY: The Compliance Analyst will provide support in the areas of policy and procedures, due diligence, risk assessment, training, internal and external investigations, policy audits, and other key initiatives. The position reports directly to the VP, Compliance & Risk. ESSENTIAL DUTIES AND RESPONSIBILITIES:• Assist in conducting enhanced due diligence for new and existing third-party representatives, business partners, customers, large volume contractors, vessel agents and other third parties to be scoped by Compliance by: <ul><li>Requesting the Know Your Customer Questionnaire or Due Diligence Questionnaire, and conducting the initial review including checking for completeness and liaising with Commercial Team or Business Unit to gather all required information and documentation. </li><li>Assist in gathering information by researching the third party using various sources, including Dow Jones Risk Center, Dun & Bradstreet Finance Analytics, Kpler Risk & Compliance, and Mainstay Pro Vessel Vetting coupled with targeted Google desktop research. </li><li>Review and analyze findings for potential red flags or other concerns and document all findings in a full report to the Chief Compliance Officer. </li></ul>Assist in managing agency and consultancy agreements and ensure compliance with all compliance policies pertaining to third parties. • Assist with compliance training and ensure it is carried out effectively within the compliance training platform. • Support compliance investigations as necessary, assist with employee and third-party interviews and prepare interview memoranda. • Assist with risk assessment exercises including employee interviews, risk identification, remediation, and follow-up. • Interface with commercial, operations, internal audit, and procurement on compliance related matters and work with a wide range of individuals including in-house and outside counsel, external vendors, and senior management. • Monitor Compliance inbox. • Provide support for other Compliance initiatives as assigned.

Remote Senior Financial Reporting Analyst Houston Remote Role Remote Role Remote Role! Now that I have your attention follow Shad's Video format on #chalkboardtalk on LinkedIn. Shad and his team at Robert Half is working with an Oil Field Service Client that caters to the upstream industry. This company is looking for 2 Senior Financial Reporting Analyst that is ready to leave public accounting behind and be with a support company and culture that will allow the flexibility of Remote work schedule candidate must live Houston area and come to office for meetings. Candidate must have a Bachelor’s Degree, 3 plus year’s public accounting experience with SEC clients, CPA a plus and can demonstrate why they will be successful in a remote platform. Company's compensation make up is base salary, bonus potential and benefits. For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with “Senior Financial Reporting Analyst 04130-0013050884” in the subject line.

Trust Compliance Analyst Our client is hiring a Trust Compliance Analyst to ensure compliance with trust-related regulations and assist with financial operations. Key responsibilities include reconciling trust transactions and accounts, preparing journal entries and schedules, and reviewing compliance for preneed and endowment care trust processes. This role involves managing deadlines, collaborating with business locations, supporting audits and tax filings, and staying up-to-date on regulatory changes. What is required to be considered? Strong attention to detailExperience with account reconciliationsExperience in banking, trust compliance/accounting are required.Degree in Accounting/Finance Please share your resume for immediate consideration.

Billing Analyst We are offering an exciting opportunity for a Billing Analyst in Houston. This role is integral to our team, where you will be in charge of handling various billing operations, ensuring the accuracy of customer details, and responding to billing-related queries. You'll be utilizing accounting software to perform your duties and will work closely with attorneys to align on billing rates and instructions. Responsibilities: • Handle the compilation and verification of timekeeper hours and client costs for monthly billing or as directed by the billing attorney.• Review and modify pre-bills based on attorney requests.• Ensure timely execution of complex bills.• Work on the maintenance and updating of client billing guidelines for all assigned clients.• Coordinate with the billing attorney on billing rates, instructions, and special client-mandated billing requirements.• Use computerized accounting and billing software systems for efficient billing and reporting.• Respond to inquiries related to billing issues.• Assist in the preparation of documentation and responses for legal inquiries, litigation, and audits when necessary.• Analyze client write-downs of bills in accordance with firm policy.• Work with attorneys on appeals and assist with special projects as needed.

Financial Analyst We're searching for a dynamic go-getter who is both organizationally competent and experienced in thriving in swift, change-driven business settings. As a Corporate Finance Associate, and under the guidance of the Director of Finance, you will serve as the keystone of our financial team, performing financial and business scrutiny, yearly budget formulation, forecast modeling, and cashflow control.This role necessitates consistent interaction with multiple departments within the organization to gather and communicate key financial and operational data.For those looking to grow, the role provides a promising trajectory to liaise closely with the higher echelons of the company, broaden your understanding of corporate fiscal operations, and become part of the team propelling company growth.Roles and responsibilities:<ul><li>Performing assorted financial analysis including value estimates, financial situation modeling, and situational scrutiny to inform operational decision-making.</li><li>Strengthening financial performance by aiding the formulation of budgets and forecasts, preparing monetary predictions, and analyzing any variance.</li><li>Contributing to capital market activities including tasks related to equity and debt finances, investor relations, and preparing information for investor and stakeholder briefings.</li><li>Crafting financial reports and presentations for diverse audiences, including internal parties (management and board of directors) and external stakeholders, ensuring every document meets the standards of accuracy and regulatory compliance.</li><li>Handling liquidity management tasks like weekly cash forecasting, intercompany reconciliation, and banking requests.</li><li>Lending a hand in diverse special projects, offering analytical insights, and proposing recommendations.</li></ul>

Sr. Financial Analyst We are seeking a FP& A Manager for our multi-billion dollar revenue client in West Houston. In this role, you'll be handling all corporate FP& A communications across the organization, manage FP& A Activities, build and maintain key reports for specific activities for month-end, forecast, and budgeting, among other responsibilities. Responsibilities:• Manage FP& A activities• Oversee Budgeting, Forecasting, Financial Statements• Communicate with Business Leaders to make informed financial and business decisions• Financial Reporting• Variance Analysis• Build and maintain Financial Models• Train and Mentor FP& A team• Work Closely with Accounting

Staff Accountant W📈💼 SEC Reporting Analyst 🚀 Be the Financial Powerhouse Behind a Healthcare Giant! 🏥Location: Nationwide Offices Across the U.S. | Work Style: Hybrid (3 Days In-Office, 2 Days Remote)If you’re a detail-obsessed accounting wizard who loves untangling technical accounting puzzles AND making a real-world impact, we have the perfect role for you! As an SEC Reporting Analyst at a top-tier publicly traded healthcare services company, you’ll elevate compliance, fuel financial transparency, and champion innovation in an industry that transforms lives.e✨ Your Key Responsibilities:📑 Master the Reports:<ul><li>Prepare and review accurate, on-time SEC filings – 10-Qs, 10-Ks, and 8-Ks – like a pro.</li><li>Stay ahead of the curve on reporting guidelines and disclosure requirements.</li></ul>📊 Sleuth the Numbers:<ul><li>Conduct top-notch Technical Accounting research and draft impactful memos that impress stakeholders.</li><li>Analyze complex accounting issues with ease and forward-thinking solutions.</li></ul>👥 Empower Partnerships:<ul><li>Partner with key teams (Accounting, FP& A, External Auditors, and Leadership) to ensure reporting compliance and audit readiness.</li><li>Collaborate on special projects, process revamps, and data-driven implementations.</li></ul>

Tax Staff - Corporate Are you looking to take the next step in your career in tax accounting? Cindy Bradley at Robert Half is actively setting up interviews for this client! Growing company seeking an Income Tax Analyst to join our dynamic team at a well-established construction company located in Central Houston. This is a unique opportunity to grow your career in a supportive environment, while gaining exposure to tax compliance, planning, and strategic development alongside a collaborative and experienced Tax Director.In this role, you’ll assist with ensuring income tax compliance across federal, state, and local jurisdictions while playing a key role in informing tax strategy and planning. Ideal candidates will have 1 year of experience or prior Big 4 internship experience and will thrive in a fast-paced, detail-oriented environment that values innovation and team collaboration.Key Responsibilities:<ul><li>Assist in the preparation and timely filing of federal income tax returns for consolidated entities and the Texas Franchise Tax Return.</li><li>Calculate and monitor income tax payments to ensure accuracy and timeliness.</li><li>Conduct tax research to evaluate compliance with evolving tax laws and regulations.</li><li>Assess and communicate the impact of tax regulation changes on the organization.</li><li>Collaborate with the Tax Director and external advisors in the preparation and review of tax filings.</li><li>Maintain organized and updated tax records and documentation.</li><li>Manage correspondence and respond to inquiries from tax authorities.</li><li>Assist with drafting presentations on tax matters for internal stakeholders.</li><li>Support the team on strategic tax planning initiatives, including but not limited to property tax and sales and use tax.</li><li>Provide general support to the Accounting Department as necessary and appropriate.</li></ul>Role Requirements:<ul><li>Bachelor’s degree in Accounting, Finance, or a related field.</li><li>Minimum of 1 year of experience in tax accounting OR experience through a Big 4 internship.</li><li>Strong understanding of federal and state income tax regulations, with familiarity in Texas Franchise Tax being a plus.</li><li>Ability to analyze and interpret complex tax laws and regulations.</li><li>Excellent organization, communication, and collaboration skills.</li><li>CPA eligibility is preferred but not required.</li></ul>Immediate interviews! Reach out to Cindy for more details!!!

Sr. Financial Analyst We are offering an exciting opportunity for a Sr. Financial Analyst in Houston, Texas. As a Sr. Financial Analyst, you will be involved in a variety of financial operations, including financial analysis, valuation, M& A modeling, and budgeting. You will be working in a fast-paced environment where your analytical and problem-solving skills will be put to the test. Senior Financial Analyst Responsibilities:• Carry out complex financial analysis and valuation to support business decisions.• Participate in Mergers & Acquisitions (M& A) modeling, including analyzing critical assumptions.• Assist in the execution of financing transactions and manage lender and partner compliance reporting.• Contribute to the development of quarterly earnings reports and presentations.• Support budgeting and forecasting activities to ensure financial goals are met.• Conduct industry and competitive analysis in power markets, renewable attribute markets, and commodity markets.• Oversee operations, development, and capital investment financial reporting and forecasting.• Conduct investment research and perform business and counterparty due diligence.• Assist in contract negotiation to support business operations.

Product Support Specialist We are looking for a Product Support Specialist to join our team in the Energy/Natural Resources industry based in Houston, Texas. This role involves providing technical and functional support to various production, operations, and EHS applications. You will also be responsible for new application implementations, business process analysis, and technology solution matching. Responsibilities: • Support and develop features in Energy/Production Balance software and Advanced Analytics software. • Implement, debug, maintain and upgrade AVEVA PI system including PI Interface, PI Archive, PI AF, PI Vision, PI Web API, PI OLEDB and PI Integrator for BA. • Design and implement AVEVA PI software solutions leveraging historian data. • Support PI data integration with other IT systems in ETRM, Commercial Operations, O& M, and EHS using PI SDK, AF SDK, PI Web API and PI OLE DB. • Interact with internal users to learn and document requirements that are then used to produce business requirements and architecture design documents. • Provide subject-matter-expertise related to AVEVA PI, data analytics, and time-series studies to other teams and internal users. • Manage projects and provide guidance during establishment of business requirements, white boarding sessions and workshops. • Continuously learn new technologies that could help provide the right solutions to customers. • Use a broad range of technical skills including SQL and Oracle Database Development, and programming and scripting using SQL, JavaScript, C#, PowerShell, JavaScript, HTML, CSS and XML. • Data reporting using tools such as SSRS, PI reporting tools, MS Power BI, Tableau and others.

Revenue Accountant We are offering an exciting opportunity for a Senior Revenue Accounting Analyst in Houston. The ideal candidates must have in-depth knowledge of GAAP including expertise in ASC 985-606. Looking for someone that is high-energy, hands-on and someone that can work independently. Responsibilities: <ul><li>Collaborate with Legal, Sales, Sales Operations, AR in structuring and reviewing revenue contracts providing sound technical accounting guidance</li><li>In charge of the Order Management cycle by setting up contracts in the Revenue Module in the ERP system</li><li>Read and interpret detailed contracts to ensure adherence to company policies and resolve any revenue issues</li><li>Prepare journal entries, reconciliations, and other control activities</li><li>Perform analysis for financial metrics including ARR, Backlog and RPO disclosure</li><li>Maintain control documentation for revenue related processes and key controls in compliance with Sarbanes Oxley</li><li>Research accounting guidance and facilitate technical accounting memos that analyze and conclude on accounting issues and its impact on company financials. Analyze and interpret accounting standards to support new business requirements</li><li>Identify and implement accounting system improvements in the Revenue area</li><li>Collaborate with operations management and IT for process improvements</li></ul> Must have a degree in Accounting or Finance and 3+ years’ experience of relevant revenue accounting experience. CPA license is highly preferred and at least 2 years of public company revenue recognition experience. This is an outstanding opportunity to join a company that is experiencing high growth!

Plant Application Support Engineer We are offering an exciting opportunity for a Plant Application Support Engineer in Houston, Texas. This role involves managing enterprise applications and plant systems applications within the Oil & Gas industry. The selected candidate will work in a high-risk industrial environment, ensuring that our systems are aligned with industry standards and policies. Responsibilities: • Administer security settings and restrictions across all applications to maintain data integrity and confidentiality. • Provide technical support to users, addressing production issues to ensure systems remain operational. • Collaborate with software vendors to plan and execute upgrades, patches, and new modules. • Develop user guides and Standard Operating Procedures (SOPs) to aid training and change management activities. • Support periodic user access reviews and internal audits to maintain system security. • Work closely with business users to identify process optimization opportunities. • Address production issues and resolve incidents, service tickets, and general inquiries raised by users. • Support user acceptance testing to ensure solutions meet business requirements. • Support the integration of our applications with other internal and external applications. • Participate in application projects and change intakes, including requirement gathering, planning, and execution. • Liaise with vendors on application version enhancements and patches, ensuring compliance with our patching policies. • Provide technical insights and recommendations to ensure applications are scalable, maintainable, and aligned with our long-term goals. • Exhibit strong security practices with systems that handle sensitive data. • Create and maintain comprehensive documentation of application architectures, configurations, and processes.

Network Manager We are offering a permanent employment opportunity for a Network Manager in the healthcare and social assistance industry, located in Bellaire, Texas. The selected candidate will be tasked with leading the design, implementation, and management of our network infrastructure, and will work closely with cross-functional teams to meet network needs. Apply today to learn more about this exciting opportunity! Responsibilities: • Guide the setup, configuration, and problem-solving of Cisco routers, switches, firewalls, and F5 load balancers.• Spearhead SD-WAN deployments to ensure secure, scalable, and efficient connectivity.• Implement network security practices, including firewalls, VPNs, and IDS/IPS.• Use monitoring tools to ensure network performance, identify issues, and implement optimizations.• Collaborate with cross-functional teams to meet network needs and provide regular updates.• Manage relationships with Cisco, F5, and SD-WAN vendors.• Lead and mentor entry level staff and keep abreast of industry best practices.• Oversee network management and ensure the smooth running of all systems.• Handle the implementation and management of various cloud technologies.• Manage the setup and maintenance of active directory and backup technologies.

ERP Integration Manager We are offering an exciting opportunity for an ERP Integration Manager to join our team in Houston, Texas. The successful candidate will play a crucial role in driving operational efficiencies and revenue optimization through effective management of our digital solutions and integrations. Responsibilities: • Lead the execution and analysis of complex business problems, formulating optimal solutions based on an in-depth understanding of Upstream Oil & Gas processes and our application landscape.• Engage with business stakeholders at all levels to understand issues, provide recommendations, and build credibility, presenting findings and suggestions with confidence.• Design end-to-end solutions that meet business requirements, align with good architectural patterns, and are composable and supportable.• Assess use cases and recommend fit-for-purpose application platforms, integration technologies, and tools, conducting POCs and POVs as needed to assess technical feasibility and business impact/benefits.• Foster an experimental mindset to drive innovation, challenging the status quo and bringing out-of-the-box ideas to the table.• Understand, support, and ensure compliance with audit and control requirements, engaging effectively with auditors to explain observations and ensure zero deficiencies.• Oversee the management of day-to-day support, operational activities, and enhancements as part of Managed Services delivery.• Manage a diverse and geographically spread team of resources in a multi-vendor environment, fostering collaboration between IT, Fusion Teams, and business stakeholders.