19 results for Desktop Support Analyst in Houston, TX

Desktop Support Analyst We are offering a contract to permanent employment opportunity for a Desktop Support Analyst in Cypress, Texas. This role involves providing comprehensive IT support service to a diverse clientele ranging from medical, real estate, industrial to battery recycling sectors. The position balances remote work with in-office duties, providing a dynamic work environment. Responsibilities • Provide extensive IT support to clients, encompassing troubleshooting of software and hardware issues and implementing performance-optimizing solutions. • Handle and maintain IT infrastructure, including security systems, networks, and servers, to secure reliability, scalability, and security. • Conduct routine system audits to detect vulnerabilities and enforce security measures to defend against cyber threats. • Assist in the planning, execution, and management of IT projects like system upgrades, migrations, and deployments. • Deliver end-user support and training to ensure clients' effective utilization of technology tools and resources. • Collaborate with internal teams and external vendors to assess, recommend, and execute new technologies and solutions that align with clients' business goals. • Document technical procedures, configurations, and troubleshooting steps to facilitate knowledge sharing and ensure consistency in IT operations. • Stay updated about emerging technologies, trends, and best practices in the IT industry to continuously improve skills and knowledge.

Desktop Support Technician We are seeking a highly skilled and customer-oriented Tier 2 Desktop Support Technician to join our IT team. Our company is dedicated to providing excellent technology solutions and support to our employees. You will play a key role in troubleshooting, diagnosing, and resolving technical issues to ensure that our end-users have a seamless experience. Apply today to learn more about this exciting opportunity! <ul><li>Provide Tier 2 support for end-users, troubleshooting and resolving hardware, software, and network issues.</li><li>Respond to and resolve service desk tickets escalated from Tier 1 support within defined SLAs.</li><li>Perform system diagnostics and hardware replacements, as needed.</li><li>Assist with software installations, upgrades, and configuration changes.</li><li>Support remote and on-site users, including setting up workstations, peripherals, and network access.</li><li>Document issues, resolutions, and processes to improve team knowledge base.</li><li>Provide training and guidance to Tier 1 support technicians.</li><li>Assist in the maintenance and deployment of systems, including imaging and user profile management.</li><li>Collaborate with other IT teams to identify and resolve recurring technical issues.</li></ul>

Service Desk Analyst We are a dynamic and innovative technology solutions provider, committed to delivering world-class IT support and services to our organization. As we continue to grow, we are seeking a highly skilled and driven High-Level Service Desk Analyst to join our IT support team. This individual will be dedicated to delivering excellent service while continuously expanding their knowledge and certifications to stay ahead of evolving technology. Apply today to learn more about this exciting opportunity! <ul><li>Provide high-level, expert technical support for end-users across multiple systems and technologies.</li><li>Troubleshoot and resolve complex hardware, software, network, and application issues.</li><li>Handle escalated tickets from lower-level support staff and ensure timely resolution.</li><li>Maintain documentation of support issues, resolutions, and processes to improve team efficiency.</li><li>Install, configure, and maintain desktop, laptop, and peripheral devices.</li><li>Monitor and manage service desk queues, ensuring all service requests are addressed within defined SLAs.</li><li>Offer proactive solutions to prevent recurring technical issues.</li><li>Collaborate with other IT teams to address infrastructure issues and contribute to project planning.</li><li>Provide remote support to end-users and assist with IT equipment setup, deployment, and upgrades.</li><li>Stay up-to-date with the latest technology trends and certifications to enhance service desk support capabilities.</li><li>Provide guidance and mentorship to entry level service desk staff.</li></ul>

Help Desk Analyst I We are in search of a Help Desk Analyst I to be part of our team. This role is located in Houston, Texas, United States, and operates within the IT industry. We are offering a long term contract employment opportunity. Responsibilities: • Provide support to users in troubleshooting and resolving issues with Android development and Cisco technologies. • Utilize Citrix technologies to aid in system support and maintenance. • Maintain and troubleshoot Mac computers, ensuring optimal performance and addressing any hardware or software issues. • Utilize Microsoft tools and Active Directory in daily tasks and operations. • Maintain, troubleshoot, and provide support for Apple devices. • Handle computer hardware issues, including troubleshooting and maintenance. • Implement configuration management practices to ensure system stability and efficiency. • Manage and oversee deployment processes, ensuring smooth transitions and minimal disruption. • Provide support for Google Shop, ensuring optimal performance and user satisfaction.

Compliance Analyst A company in The Woodlands is looking for a contract Compliance & Ethics Analyst for approximately a 5-month contract (starting in May). If you are interested and qualified in the below, please apply today! JOB SUMMARY: The Compliance Analyst will provide support in the areas of policy and procedures, due diligence, risk assessment, training, internal and external investigations, policy audits, and other key initiatives. The position reports directly to the VP, Compliance & Risk. ESSENTIAL DUTIES AND RESPONSIBILITIES:• Assist in conducting enhanced due diligence for new and existing third-party representatives, business partners, customers, large volume contractors, vessel agents and other third parties to be scoped by Compliance by: <ul><li>Requesting the Know Your Customer Questionnaire or Due Diligence Questionnaire, and conducting the initial review including checking for completeness and liaising with Commercial Team or Business Unit to gather all required information and documentation. </li><li>Assist in gathering information by researching the third party using various sources, including Dow Jones Risk Center, Dun & Bradstreet Finance Analytics, Kpler Risk & Compliance, and Mainstay Pro Vessel Vetting coupled with targeted Google desktop research. </li><li>Review and analyze findings for potential red flags or other concerns and document all findings in a full report to the Chief Compliance Officer. </li></ul>Assist in managing agency and consultancy agreements and ensure compliance with all compliance policies pertaining to third parties. • Assist with compliance training and ensure it is carried out effectively within the compliance training platform. • Support compliance investigations as necessary, assist with employee and third-party interviews and prepare interview memoranda. • Assist with risk assessment exercises including employee interviews, risk identification, remediation, and follow-up. • Interface with commercial, operations, internal audit, and procurement on compliance related matters and work with a wide range of individuals including in-house and outside counsel, external vendors, and senior management. • Monitor Compliance inbox. • Provide support for other Compliance initiatives as assigned.

Product Support Specialist We are looking for a Product Support Specialist to join our team in the Energy/Natural Resources industry based in Houston, Texas. This role involves providing technical and functional support to various production, operations, and EHS applications. You will also be responsible for new application implementations, business process analysis, and technology solution matching. Responsibilities: • Support and develop features in Energy/Production Balance software and Advanced Analytics software. • Implement, debug, maintain and upgrade AVEVA PI system including PI Interface, PI Archive, PI AF, PI Vision, PI Web API, PI OLEDB and PI Integrator for BA. • Design and implement AVEVA PI software solutions leveraging historian data. • Support PI data integration with other IT systems in ETRM, Commercial Operations, O& M, and EHS using PI SDK, AF SDK, PI Web API and PI OLE DB. • Interact with internal users to learn and document requirements that are then used to produce business requirements and architecture design documents. • Provide subject-matter-expertise related to AVEVA PI, data analytics, and time-series studies to other teams and internal users. • Manage projects and provide guidance during establishment of business requirements, white boarding sessions and workshops. • Continuously learn new technologies that could help provide the right solutions to customers. • Use a broad range of technical skills including SQL and Oracle Database Development, and programming and scripting using SQL, JavaScript, C#, PowerShell, JavaScript, HTML, CSS and XML. • Data reporting using tools such as SSRS, PI reporting tools, MS Power BI, Tableau and others.

Plant Application Support Engineer We are offering an exciting opportunity for a Plant Application Support Engineer in Houston, Texas. This role involves managing enterprise applications and plant systems applications within the Oil & Gas industry. The selected candidate will work in a high-risk industrial environment, ensuring that our systems are aligned with industry standards and policies. Responsibilities: • Administer security settings and restrictions across all applications to maintain data integrity and confidentiality. • Provide technical support to users, addressing production issues to ensure systems remain operational. • Collaborate with software vendors to plan and execute upgrades, patches, and new modules. • Develop user guides and Standard Operating Procedures (SOPs) to aid training and change management activities. • Support periodic user access reviews and internal audits to maintain system security. • Work closely with business users to identify process optimization opportunities. • Address production issues and resolve incidents, service tickets, and general inquiries raised by users. • Support user acceptance testing to ensure solutions meet business requirements. • Support the integration of our applications with other internal and external applications. • Participate in application projects and change intakes, including requirement gathering, planning, and execution. • Liaise with vendors on application version enhancements and patches, ensuring compliance with our patching policies. • Provide technical insights and recommendations to ensure applications are scalable, maintainable, and aligned with our long-term goals. • Exhibit strong security practices with systems that handle sensitive data. • Create and maintain comprehensive documentation of application architectures, configurations, and processes.

Business Analyst - SAP PTP We are offering an exciting opportunity for a Business Analyst - SAP PTP in Houston, Texas. The job function involves managing technological aspects of the Procure to Pay value stream, striving for efficiency and aligning with business objectives. The role calls for collaboration with leaders and stakeholders across different sectors and requires successful execution of cross-functional projects. Responsibilities: • Foster innovation and ensure successful outcomes as a Technical champion for transformation. • Align and support end-to-end processes and global transformation initiatives for Procure to Pay, ensuring alignment with business objectives. • Engage key stakeholders in discussions, providing relevant information for decision-making at the leadership level. • Define comprehensive end-to-end technical process requirements. • Ensure compliance with relevant regulations and standards for the processes within Procure to Pay. • Oversee process governance within Procure to Pay, ensuring effective transformation management and ongoing performance monitoring. • Identify and implement opportunities for optimization and continuous improvement across processes and systems. • Support the rollout and adoption of implemented initiatives, ensuring smooth integration and buy-in from all relevant parties. • Provide system solutions enabled by SAP S4 HANA for business requirements. • Strengthen relationships with key business stakeholders, ensuring alignment and collaboration across departments for reporting and analytics needs.

Business Analyst SAP R2R We are in the market for a Business Analyst SAP R2R to join our team in Houston, Texas. As part of our team, you will play a crucial role in supporting, maintaining, and enhancing the technology for the R2R value stream. You will work in tandem with leaders and stakeholders across the company, focusing on establishing key efficiency metrics that drive business outcomes. This position will also involve successfully executing cross-functional projects. Responsibilities: • Oversee the transformation within R2R, championing innovation and ensuring successful outcomes. • Provide support to end-to-end processes and global transformation initiatives for R2R, aligning with business objectives. • Collaborate effectively with key stakeholders, supplying relevant information that aids decision-making at the leadership level. • Define comprehensive end-to-end technical process requirements. • Ensure compliance with relevant regulations and standards for the processes within R2R. • Oversee process governance within R2R, guaranteeing effective transformation management and ongoing performance monitoring. • Identify opportunities for optimization and continuous improvement across processes and systems. • Support the roll-out and adoption of implemented initiatives, ensuring smooth integration and buy-in from all relevant parties. • Display subject matter expertise on SAP driven solutions for business requirements. • Maintain strong relationships with key business stakeholders, ensuring alignment and collaboration across departments for reporting and analytics needs. • Demonstrate a strong understanding of US GAAP accounting requirements.

Functional PeopleSoft Analyst – HCM The Functional PeopleSoft Analyst specializing in Human Capital Management (HCM) will be responsible for designing, implementing, and supporting PeopleSoft HCM solutions to enhance HR operations. This role combines expertise in HCM processes with technical configuration skills to optimize system functionality.Key Responsibilities:<ul><li>Collaborate with HR stakeholders to identify business requirements, translate them into technical design, and implement solutions in PeopleSoft HCM.</li><li>Configure and maintain modules such as Payroll, Benefits Administration, Workforce Management, Talent Acquisition, and Self-Service.</li><li>Support data analytics and reporting within the PeopleSoft environment to provide insight into workforce metrics.</li><li>Troubleshoot technical issues and optimize system performance to ensure efficiency and user satisfaction.</li><li>Facilitate system upgrades and patches to maintain compliance and improve functionality.</li><li>Develop user documentation, deliver training, and provide post-implementation support for HCM modules.</li><li>Integrate PeopleSoft HCM with other enterprise systems, ensuring seamless data flow.</li></ul>

Sr. Financial Analyst We are offering an exciting opportunity for a Sr. Financial Analyst in Houston, Texas. As a Sr. Financial Analyst, you will be involved in a variety of financial operations, including financial analysis, valuation, M& A modeling, and budgeting. You will be working in a fast-paced environment where your analytical and problem-solving skills will be put to the test. Senior Financial Analyst Responsibilities:• Carry out complex financial analysis and valuation to support business decisions.• Participate in Mergers & Acquisitions (M& A) modeling, including analyzing critical assumptions.• Assist in the execution of financing transactions and manage lender and partner compliance reporting.• Contribute to the development of quarterly earnings reports and presentations.• Support budgeting and forecasting activities to ensure financial goals are met.• Conduct industry and competitive analysis in power markets, renewable attribute markets, and commodity markets.• Oversee operations, development, and capital investment financial reporting and forecasting.• Conduct investment research and perform business and counterparty due diligence.• Assist in contract negotiation to support business operations.

Business Analyst SAP OTC We are offering an exciting opportunity for a Business Analyst SAP OTC based in Houston, Texas. In this role, you will support, maintain, and enhance the technology for the Order to Cash (OTC) value stream. You will closely collaborate with leaders and stakeholders across various departments, focusing on establishing and aligning efficiency metrics to drive business outcomes. Responsibilities: • Champion the technical transformation within the organization, driving innovation and ensuring successful outcomes • Support end-to-end processes and global transformation initiatives for OTC, aligning with business objectives • Engage with key stakeholders, providing relevant information for decision-making at the leadership level • Define comprehensive end-to-end technical process requirements • Ensure compliance with relevant regulations and standards for the processes within OTC • Oversee process governance within OTC, ensuring effective transformation management and ongoing performance monitoring • Identify opportunities for optimization and continuous improvement across processes and systems • Support the roll-out and adoption of implemented initiatives, ensuring smooth integration and buy-in from all relevant parties • Provide system solutions enabled by SAP S4 HANA for business requirements • Maintain strong relationships with key business stakeholders, ensuring alignment and collaboration across departments for reporting and analytics needs.

Administrative Technician We are offering a permanent employment opportunity for an Administrative Technician in the energy consulting industry, located in Rosharon, Texas. The successful candidate will be instrumental in maintaining the integrity and efficiency of our day-to-day business operations through a variety of administrative tasks. Responsibilities: • Efficiently and accurately process gas and electric deals using our CRM system. • Collaborate with the sales team to gather customer usage data. • Prepare and obtain quotes from gas and electric suppliers for the sales team. • Accurately match scanned hardcopy files with the corresponding records in our CRM system. • Maintain and update records in the CRM system to support business operations. • Work with team members to resolve any discrepancies in documentation or data entries. • Contribute to the enhancement of process workflows for improved operational efficiency. • Provide updates and feedback on deal processing statuses to internal teams effectively. • Adhere to all our policies and data security protocols.

Revenue Accountant We are offering an exciting opportunity for a Senior Revenue Accounting Analyst in Houston. The ideal candidates must have in-depth knowledge of GAAP including expertise in ASC 985-606. Looking for someone that is high-energy, hands-on and someone that can work independently. Responsibilities: <ul><li>Collaborate with Legal, Sales, Sales Operations, AR in structuring and reviewing revenue contracts providing sound technical accounting guidance</li><li>In charge of the Order Management cycle by setting up contracts in the Revenue Module in the ERP system</li><li>Read and interpret detailed contracts to ensure adherence to company policies and resolve any revenue issues</li><li>Prepare journal entries, reconciliations, and other control activities</li><li>Perform analysis for financial metrics including ARR, Backlog and RPO disclosure</li><li>Maintain control documentation for revenue related processes and key controls in compliance with Sarbanes Oxley</li><li>Research accounting guidance and facilitate technical accounting memos that analyze and conclude on accounting issues and its impact on company financials. Analyze and interpret accounting standards to support new business requirements</li><li>Identify and implement accounting system improvements in the Revenue area</li><li>Collaborate with operations management and IT for process improvements</li></ul> Must have a degree in Accounting or Finance and 3+ years’ experience of relevant revenue accounting experience. CPA license is highly preferred and at least 2 years of public company revenue recognition experience. This is an outstanding opportunity to join a company that is experiencing high growth!

Sr. Accountant We are in search of a skilled Sr Financial Reporting Analyst to join a growing organization here in The Woodlands, Texas. In this role, you will be central to maintaining company's financial reporting obligations and ensuring compliance with GAAP and internal accounting policies. You will work towards maintaining internal controls over financial reporting and serve as a vital link between external and internal auditors coordinating deliverables throughout the year. Responsibilities: • Coordinate with internal and external auditors to provide necessary deliverables• Employ various software tools and application reporting tools to prepare both internal and external reports• Aid in preparing external financial filings, including Form 10-Q, 10-K, proxy, press releases, bank reporting, and other SEC filings• Contribute to the preparation of internal management reports and other external communications• Identify and implement process improvements related to financial reporting duties• Investigate technical accounting issues and provide accounting policy considerations• Offer support during due diligence processes for potential equity offerings, debt offerings, or other transactions• Handle special projects as new accounting and business requirements arise.

Manager of Enterprise Applications We are seeking an experienced Enterprise Applications Manager to oversee the management, optimization, and support of enterprise business systems, with a strong emphasis on ERP application management. This role will lead a team of Business Analysts and ERP Administrators, ensuring that enterprise applications align with business objectives, improve efficiency, and support operational needs. The ideal candidate will have extensive experience in ERP administration, system integrations, and business process improvement.

ERP Integration Manager We are offering an exciting opportunity for an ERP Integration Manager to join our team in Houston, Texas. The successful candidate will play a crucial role in driving operational efficiencies and revenue optimization through effective management of our digital solutions and integrations. Responsibilities: • Lead the execution and analysis of complex business problems, formulating optimal solutions based on an in-depth understanding of Upstream Oil & Gas processes and our application landscape.• Engage with business stakeholders at all levels to understand issues, provide recommendations, and build credibility, presenting findings and suggestions with confidence.• Design end-to-end solutions that meet business requirements, align with good architectural patterns, and are composable and supportable.• Assess use cases and recommend fit-for-purpose application platforms, integration technologies, and tools, conducting POCs and POVs as needed to assess technical feasibility and business impact/benefits.• Foster an experimental mindset to drive innovation, challenging the status quo and bringing out-of-the-box ideas to the table.• Understand, support, and ensure compliance with audit and control requirements, engaging effectively with auditors to explain observations and ensure zero deficiencies.• Oversee the management of day-to-day support, operational activities, and enhancements as part of Managed Services delivery.• Manage a diverse and geographically spread team of resources in a multi-vendor environment, fostering collaboration between IT, Fusion Teams, and business stakeholders.

Database Technology Manager We are seeking a Manager of Data Architecture to lead the design, development, and optimization of our enterprise data architecture in an Azure environment. This role requires deep expertise in Databricks, as well as strong leadership in data engineering, data governance, and cloud-based data solutions. The ideal candidate will play a key role in modernizing and securing our data infrastructure, ensuring scalability, performance, and business alignment.

Network Manager We are offering a permanent employment opportunity for a Network Manager in the healthcare and social assistance industry, located in Bellaire, Texas. The selected candidate will be tasked with leading the design, implementation, and management of our network infrastructure, and will work closely with cross-functional teams to meet network needs. Apply today to learn more about this exciting opportunity! Responsibilities: • Guide the setup, configuration, and problem-solving of Cisco routers, switches, firewalls, and F5 load balancers.• Spearhead SD-WAN deployments to ensure secure, scalable, and efficient connectivity.• Implement network security practices, including firewalls, VPNs, and IDS/IPS.• Use monitoring tools to ensure network performance, identify issues, and implement optimizations.• Collaborate with cross-functional teams to meet network needs and provide regular updates.• Manage relationships with Cisco, F5, and SD-WAN vendors.• Lead and mentor entry level staff and keep abreast of industry best practices.• Oversee network management and ensure the smooth running of all systems.• Handle the implementation and management of various cloud technologies.• Manage the setup and maintenance of active directory and backup technologies.