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1 result for Bilingual Medical Customer Service Representative in Houston, TX
- Spring, TX
- onsite
- Temporary
- 20 - 22 USD / Hourly
- <p>Our client has an <strong>immediate need for a Medical Billing and Payment Posting Specialist</strong> to support a busy healthcare billing team. This role will focus on payment posting, insurance claim processing, and account reconciliation while working within the <strong>Athena (athenaOne/athenaCollector) platform</strong>. The position offers a consistent <strong>Monday–Friday schedule from 8:00 AM – 5:00 PM</strong> and is a <strong>contract-to-hire opportunity</strong> for someone with strong medical billing and insurance claims experience.</p><p><br></p><p>Key Responsibilities</p><ul><li>Post <strong>insurance payments and adjustments</strong> from Explanation of Benefits (EOBs) into Athena, including denial codes, notes, and supporting documentation</li><li>Reconcile <strong>daily payment activity</strong> by preparing spreadsheets and validating totals against transactions recorded in Athena</li><li>Verify <strong>electronic claim transmissions</strong> through Athena and ensure successful submission to insurance carriers</li><li>Enter and post <strong>charge tickets, cash receipts, and program payments</strong> within Athena and route deposits and documentation to bookkeeping as needed</li><li>Review medical bills for <strong>covered services and claim accuracy</strong> prior to submission to private insurers, government programs, and third-party payers</li><li>Monitor <strong>unpaid or denied claims</strong> within Athena work queues and follow up appropriately, including rebilling when necessary</li><li>Research discrepancies and assist with <strong>claim corrections and appeals</strong> for denied or underpaid claims</li><li>Maintain and update <strong>patient account information</strong>, including address changes and program coverage verification</li><li>Respond to <strong>patient and provider inquiries</strong> regarding charges, statements, and medical billing questions</li><li>Conduct <strong>outbound calls to patients, providers, and insurance carriers</strong> to resolve billing issues and confirm claim status</li><li>Organize documentation and submit <strong>appeals for denied or underpaid claims</strong></li></ul><p><br></p>
- 2026-03-06T00:00:00Z