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29 results for Operations Analyst in Horsham, PA

Operations Specialist

Allentown, PA
onsite
Temporary / Contract
40 - 45 USD / Hourly
Robert Half is seeking an experienced and strategic Director of Clinical Services to lead the delivery, coordination, and continuous improvement of clinical programs and patient care services. This leadership role is responsible for overseeing clinical operations, ensuring regulatory compliance, driving quality outcomes, and supporting the development of high-performing multidisciplinary teams. The ideal candidate is a strong clinical leader with a passion for patient-centered care, operational excellence, and staff engagement. Key Responsibilities<ul><li>Provide leadership and oversight for daily clinical operations across assigned programs or departments.</li><li>Develop, implement, and monitor clinical policies, procedures, and standards of care.</li><li>Ensure compliance with federal, state, and accreditation requirements.</li><li>Lead quality improvement initiatives to enhance patient outcomes, safety, and service delivery.</li><li>Supervise, mentor, and evaluate clinical managers, nurses, and other healthcare staff.</li><li>Partner with executive leadership to develop strategic goals and operational plans for clinical services.</li><li>Monitor staffing levels, productivity, and workflow to support effective care delivery.</li><li>Review clinical data, quality metrics, and performance reports to identify trends and improvement opportunities.</li><li>Support budget development and oversee department resources in alignment with organizational goals.</li><li>Collaborate with physicians, case management, operations, and other departments to ensure coordinated care.</li><li>Lead efforts related to audits, surveys, risk management, and accreditation readiness.</li><li>Foster a culture of accountability, compassion, teamwork, and professional growth.</li></ul>
2026-06-15T00:00:00Z

Operations Specialist

Bridgewater, NJ
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are seeking an Operations Specialist to support day-to-day business operations. This long-term contract opportunity is ideal for a detail-oriented and organized professional who is comfortable managing documentation, financial processing, and data entry in a fast-paced environment. The role partners closely with internal teams and stakeholders to ensure workflows are accurate, timely, and well-documented. Responsibilities:<ul><li>Manage incoming claim-related correspondence from various channels and route materials to the appropriate teams for review and action.</li><li>Process payments and financial transactions accurately while following established procedures.</li><li>Receive and review new claim notices, verify coverage information, and enter claim details into internal systems.</li><li>Review claim information for completeness and accuracy, identifying discrepancies and supporting compliance with internal processes.</li><li>Maintain electronic records by updating documents and entering information across claims-related systems.</li><li>Provide operational support to claims teams and internal and external business partners.</li><li>Assist with document intake, indexing, and records management using available technology tools.</li><li>Prioritize assignments effectively and complete administrative tasks within established service level expectations and deadlines.</li></ul>
2026-06-15T00:00:00Z

Operations Specialist

Hockessin, DE
onsite
Temporary / Contract
25 - 25 USD / Hourly
Our company is seeking a detail-oriented Banking Operations Specialist to join our team. This role requires strong checking account balancing and math skills, experience with Microsoft Excel, accurate data entry, and familiarity with banking industry practices and financial data. The candidate will also support processing loans as part of daily responsibilities. Key Responsibilities:<ul><li>Balance checking accounts and reconcile daily banking transactions with high accuracy.</li><li>Review, validate, and enter financial data into internal systems, maintaining strict attention to detail.</li><li>Utilize Microsoft Excel to organize, track, and analyze transaction records and account balances.</li><li>Identify and resolve discrepancies in financial records and escalate issues as needed.</li><li>Ensure compliance with banking regulations, company policies, and confidentiality practices.</li><li>Collaborate with internal departments to ensure accurate and timely processing of customer accounts.</li><li>Assist customers and colleagues with transactional issues related to checking accounts and loans.</li></ul>
2026-06-01T00:00:00Z

Business Analyst

Princeton, NJ
onsite
Permanent / Full Time
80000 - 130000 USD / Yearly
We are seeking an experienced Business Analyst with a strong background in the Property & Casualty Insurance industry to support complex technology initiatives. This role will partner with business stakeholders, technical teams, and third-party vendors to gather, analyze, and document functional requirements for underwriting, claims, and data-focused projects.The ideal candidate brings deep knowledge of the P&C insurance domain, particularly underwriting operations and policy administration, along with strong technical analysis skills and the ability to translate business needs into clear requirements.Key Responsibilities:<ul><li>Gather, analyze, and document business and functional requirements for complex IT projects.</li><li>Work closely with business users, developers, architects, QA teams, infrastructure teams, and software vendors to ensure requirements are clearly defined and delivered on time.</li><li>Support initiatives related to underwriting, claims applications, data integration, and data quality.</li><li>Translate business processes and needs into detailed functional specifications, workflows, and use cases.</li><li>Partner with stakeholders to improve system functionality and support business objectives across the insurance policy lifecycle.</li><li>Assist with requirements validation, testing support, and issue resolution throughout the project lifecycle.</li><li>Identify opportunities where technology can improve operational efficiency and business outcomes.</li></ul>
2026-06-09T00:00:00Z

Business Analyst

Lyon Station, PA
onsite
Permanent / Full Time
0 - 0 USD / Yearly
The ERP Business Analyst serves as the primary liaison between business stakeholders and ERP delivery teams, specializing in a specific functional area of the business (e.g. Accounting & Finance, Supply Chain, Manufacturing, etc). This role bridges business needs and ERP system capabilities, translating complex requirements into scalable, value driven solutions. The analyst plays a key role in Company's SAP S4Hana implementations, enhancements, and ongoing optimization, ensuring alignment with business processes, enterprise standards, and strategic objectives. Business Analysis & Process Design• Partner with business leaders, business process leads and subject matter experts within the assigned domain to understand solution objectives, challenges, and regulatory/operational constraints.• Elicit, analyze and document business requirements using interviews, workshops, and process reviews.• Develop current state and future state, user stories, process maps, functional requirements, and business rules.• Identify opportunities to standardize, streamline, and optimize business processes / workflows using ERP best practices in a regulated manufacturing environment. ERP & SAP Functional Expertise• Serve as the ERP functional expert for the assigned business domain, with strong working knowledge of SAP solutions relevant to that area.• Translate business requirements into detailed functional specifications for SAP configuration, enhancements, and integrations.• Collaborate with SAP configuration, development, integration, OCM and data teams to design end to end solutions.• Advise stakeholders on SAP capabilities, limitations, design alternatives, and impacts to upstream, downstream and cross stream processes. Project Delivery & Implementation Support• Serve as a functional advisor on designs for Company's initial SAP S4H implementation.• Support ERP initiatives across the full lifecycle: planning, design, build, test, training and deployment.• Lead or support system integration testing (SIT) and user acceptance testing (UAT), including test case development, execution, and defect resolution.
2026-05-27T00:00:00Z

Data Analyst

Philadelphia, PA
remote
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Data Analyst to support data-driven decision-making for healthcare operations in Philadelphia, Pennsylvania. This is a Contract position focused on transforming complex clinical and operational data into accurate, actionable insights across EHR and billing environments. The ideal candidate will work with modern cloud and database tools to improve reporting, data integrity, and integration processes in a healthcare setting. Responsibilities: • Analyze healthcare, operational, and billing data to identify trends, exceptions, and opportunities for process improvement. • Build, maintain, and optimize ETL workflows that move data across source systems, databases, and analytics platforms. • Use Azure Databricks, Databricks, and SQL-based tools to prepare datasets and support scalable reporting solutions. • Validate data accuracy and completeness by performing audits, reconciliation activities, and ongoing quality checks. • Integrate information from EHR and EMR platforms, including Epic-related systems, to support consistent downstream reporting. • Partner with business and technical stakeholders to define reporting needs and translate them into practical data solutions. • Create and maintain queries, datasets, and analytical outputs using Azure SQL Database, SSMS, and related technologies. • Support data processing activities across cloud environments, including AWS technologies, while following healthcare data standards. • Document data logic, transformation rules, and process steps to improve transparency and maintainability of analytics workflows.
2026-06-11T00:00:00Z

Data Analyst

Somerset, NJ
onsite
Temporary to Hire
45.6 - 52.8 USD / Hourly
We are looking for a Data Analyst to join a team in Somerset, New Jersey and turn complex information into actionable insight that strengthens fraud detection efforts. This contract opportunity with potential for a permanent role is ideal for someone who combines strong analytical thinking with practical experience identifying suspicious patterns, supporting investigations, and improving anti-fraud decision-making. The role offers the chance to work closely with business partners to interpret data, surface risk trends, and contribute to a more proactive fraud strategy. Responsibilities: • Examine large data sets to identify unusual activity, emerging fraud patterns, and indicators of potential risk. • Create reports, dashboards, and analytical summaries that help stakeholders monitor fraud performance and make informed decisions. • Partner with investigation and business teams to translate data findings into practical actions that support fraud prevention efforts. • Evaluate transactional and behavioral information to uncover trends, root causes, and opportunities to reduce exposure. • Support fraud investigations by gathering, organizing, and interpreting relevant data from multiple sources. • Refine analytical methods and detection approaches to improve accuracy, efficiency, and responsiveness in anti-fraud initiatives.
2026-05-18T00:00:00Z

Data Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced Data Analyst to support healthcare initiatives in Philadelphia, Pennsylvania. This is a long-term contract position that requires strong analytical skills and a focus on fraud detection and prevention. The ideal candidate will leverage data-driven insights to enhance decision-making and ensure the integrity of healthcare operations. Responsibilities: • Conduct detailed data analyses to identify patterns of suspected fraud and anomalies in healthcare systems. • Develop and implement fraud detection models using advanced analytics tools and techniques. • Collaborate with cross-functional teams to investigate potential fraudulent activities and propose actionable solutions. • Utilize platforms such as Epics and Chartmaxx to extract and analyze data effectively. • Generate comprehensive reports and dashboards to present findings and support decision-making. • Monitor ongoing healthcare operations to ensure compliance with anti-fraud protocols. • Optimize data workflows and processes to enhance efficiency and accuracy. • Stay updated on industry trends and best practices in fraud analytics and healthcare data analysis. • Provide recommendations to improve system integrity and prevent future fraudulent activities.
2026-06-15T00:00:00Z

Business Functional Analyst

Norristown, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Business Functional Analyst to support Workday reporting and dashboard initiatives for a Long-term Contract position based in King of Prussia, Pennsylvania. In this role, you will partner with stakeholders and internal teams to turn reporting needs into practical analytics solutions, while helping deliver dashboards, reports, and hub configurations that improve access to business insights. This opportunity is well suited for someone with hands-on Workday reporting experience, strong documentation skills, and the ability to guide testing, security review, and issue resolution. Responsibilities: • Partner with business stakeholders to capture reporting objectives and translate them into clear functional requirements for Workday solutions. • Build and refine Workday dashboards, custom reports, and analytics outputs that support business decision-making. • Set up and organize Workday Hubs to create a centralized and user-friendly experience for accessing reports and dashboards. • Validate report outputs and dashboard data through structured testing to confirm accuracy, consistency, and usability. • Assess security roles and permissions within Workday and recommend updates to align access with compliance and business needs. • Assist with user acceptance testing by coordinating feedback, addressing defects, and helping move solutions toward deployment. • Investigate reporting issues, identify root causes, and implement timely fixes to restore functionality. • Produce thorough project documentation, including design materials, specifications, test scripts, and configuration records. • Share knowledge with internal teams to support adoption, continuity, and ongoing maintenance of delivered reporting tools.
2026-06-15T00:00:00Z

Financial Analyst

Reading, PA
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Financial Analyst to support business planning, reporting, and decision-making through detailed financial insights and data-driven recommendations. This Long-term Contract position is based in Reading, Pennsylvania, and offers the opportunity to work with cross-functional teams to evaluate performance, identify trends, and strengthen financial visibility. The ideal candidate brings strong analytical ability, comfort working with large data sets, and a practical approach to modeling and variance review. Responsibilities: • Analyze financial results and key performance indicators to highlight trends, risks, and opportunities for business stakeholders. • Build and maintain financial models that support forecasting, budgeting, and scenario planning activities. • Perform ad hoc analysis to answer business questions, assess operational performance, and guide management decisions. • Review budget-to-actual and forecast-to-actual results to explain variances and recommend corrective actions where needed. • Extract, organize, and interpret large data sets using data mining techniques to improve financial reporting accuracy and efficiency. • Prepare clear summaries, dashboards, and presentations that communicate findings to finance leaders and cross-functional partners. • Collaborate with internal teams to gather inputs, validate assumptions, and ensure financial information is complete and reliable.
2026-06-10T00:00:00Z

Financial Analyst

Hightstown, NJ
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Financial Analyst to join a team in East Windsor, New Jersey on a Long-term Contract basis. This position focuses on pricing administration, rebate review, financial reporting, and analytical support that helps protect revenue and improve commercial operations. The role works closely with teams across finance, sales, customer service, accounts receivable, commercial operations, and IT to maintain accurate data and support business decisions. Responsibilities: • Maintain accurate product records and pricing details across internal business systems to support daily commercial and financial operations. • Review customer rebate submissions on a monthly and quarterly basis, confirm supporting data, and process them in a timely and accurate manner. • Contribute to gross-to-net activities by supporting ongoing product management and helping monitor financial impacts tied to pricing programs. • Prepare and support month-end close activities, including reporting and analysis related to product pricing, rebates, and commercial performance. • Coordinate product launch setup by collecting required item and pricing data, validating completeness, and submitting information to wholesalers, customers, and pricing partners. • Serve as a point of contact for customer questions related to contract terms and pricing updates, ensuring clear and effective communication. • Audit and maintain contract and product pricing information to confirm alignment with approved terms and reduce discrepancies. • Partner with cross-functional stakeholders in IT, commercial, sales, accounts receivable, and customer service to resolve issues and improve data accuracy. • Perform ad hoc analysis to uncover trends, highlight risks, and identify opportunities to reduce revenue leakage. • Provide additional operational and financial support as needed to help the broader commercial finance function meet business objectives.
2026-06-12T00:00:00Z

Budget Analyst

Mount Holly, NJ
onsite
Temporary / Contract
23 - 26.587 USD / Hourly
We are looking for an experienced Budget Analyst to join our team on a long-term contract basis in Mt. Holly, New Jersey. In this role, you will play a critical part in ensuring efficient budget planning, management, and analysis to support organizational goals. This position offers the opportunity to work with diverse financial processes and contribute to the successful execution of annual operating budgets. Responsibilities: • Develop and oversee comprehensive budget plans aligned with organizational objectives. • Monitor and manage the annual operating budget to ensure adherence to financial targets. • Analyze budgetary data to identify trends and provide actionable insights. • Review and approve budget proposals, ensuring accuracy and compliance with policies. • Collaborate with various departments to streamline budget processes and improve efficiency. • Prepare detailed financial reports to support decision-making and organizational planning. • Conduct regular assessments to ensure budget allocations meet operational needs. • Provide recommendations for budget adjustments based on performance evaluations. • Assist in the development of long-term financial strategies based on budget analysis. • Ensure compliance with all relevant financial guidelines and regulations.
2026-05-29T00:00:00Z

Help Desk Analyst

Philadelphia, PA
onsite
Temporary to Hire
0 - 0 USD / Yearly
Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Saturday to Wednesday 10am-630pm. Please apply only if you are interested and available for this shift! Responsibilities:• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.• Assist with account access, password support, and user administration tasks within Active Directory.• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.
2026-06-15T00:00:00Z

Data Analyst III (Contractor)

Philadelphia, PA
onsite
Temporary / Contract
38 - 43 USD / Hourly
Data Analyst III (Contract)Job Type: 26 Week Contract / TemporaryLocation: Remote - Philadelphia, PAOverviewSeeking a highly analytical Data Analyst III to drive business decisions through advanced data analysis, strategic insights, and KPI optimization. This role is responsible for transforming large, complex datasets into actionable recommendations that support business strategy, operational improvements, and performance measurement.The ideal candidate brings strong technical expertise, business acumen, and the ability to clearly communicate insights to stakeholders at multiple levels.Key Responsibilities<ul><li>Perform advanced data analysis on large, complex datasets using multiple analytical techniques to drive improvements in KPIs and business objectives</li><li>Develop methodologies, establish baselines, and independently execute recurring or related analytical projects</li><li>Apply industry best practices to ensure accurate measurement, KPI development, and statistical significance</li><li>Write and optimize complex SQL queries across multiple platforms while maintaining performance best practices</li><li>Serve as a subject matter expert (SME) for data sources, owning data selection, methodology, and validation processes</li><li>Conduct data validation and identify inconsistencies; collaborate with stakeholders to implement solutions and resolve anomalies</li><li>Partner with data quality and architecture teams to support data ingestion, automation, and reporting needs</li><li>Create reports, dashboards, and presentations that effectively communicate analytical findings and business recommendations</li><li>Develop compelling data visualizations that clearly convey insights and support strategic decision-making</li><li>Translate technical methodologies into clear, concise messaging tailored to various audiences</li><li>Identify trends, shifts in performance, and relationships between dependent KPIs to inform business strategy</li><li>Plan, manage, and execute projects independently; proactively communicate progress, risks, and timelines</li><li>Utilize tools such as JIRA to track tasks, manage workflows, and ensure project transparency</li><li>Participate in cross-functional initiatives, team processes, and knowledge-sharing activities</li><li>Support continuous improvement in reporting, analytics, and operational processes</li></ul>
2026-06-09T00:00:00Z

Purchasing / Supply Chain Analyst

Cranbury, NJ
onsite
Temporary to Hire
23 - 27 USD / Hourly
Our client is seeking a highly organized and detail-oriented Supply Chain / Purchasing Coordinator. This role serves as a link between Customer Service, Logistics, Purchasing, and Operations teams to ensure the efficient flow of materials and products while meeting customer expectations and driving operational excellence. The ideal candidate will have strong analytical skills, excellent communication abilities, and experience working within a fast-paced supply chain environment. Key Responsibilities<ul><li>Process customer orders accurately and efficiently.</li><li>Respond to customer inquiries and provide timely order status updates.</li><li>Assist in resolving customer service issues professionally and promptly.</li><li>Coordinate outbound shipments and transportation activities.</li><li>Prepare shipping documentation and schedule carrier pickups.</li><li>Track deliveries and assist in resolving transportation-related issues.</li><li>Create and manage purchase orders.</li><li>Support supplier communications and purchasing activities.</li><li>Create and maintain spreadsheets, dashboards, and operational reports.</li><li>Utilize advanced Microsoft Excel functions, including Pivot Tables and VLOOKUPs, to analyze and visualize supply chain data.</li><li>Maintain accurate information within the company's ERP system.</li><li>Provide backup support for other supply chain functions as needed.</li></ul>
2026-06-05T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This short-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly. This shift covers WEEKENDS AND NIGHTS; please apply only if you are able to work weekends and night time shift. Responsibilities:• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.• Offer guidance to users on the proper operation and usage of systems and equipment.• Recommend procurement strategies and provide technical specifications for departmental purchases.• Conduct regular assessments of the computing environment and propose improvements to technology and processes.• Participate in the evaluation, testing, and implementation of technical products, systems, and software.• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.
2026-06-11T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This short-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly. This shift covers WEEKENDS AND NIGHTS; please apply only if you are able to work weekends and night time shift. Responsibilities:• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.• Offer guidance to users on the proper operation and usage of systems and equipment.• Recommend procurement strategies and provide technical specifications for departmental purchases.• Conduct regular assessments of the computing environment and propose improvements to technology and processes.• Participate in the evaluation, testing, and implementation of technical products, systems, and software.• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.
2026-06-11T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in a healthcare environment in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering responsive support across Windows-based systems. The ideal candidate brings practical experience with hardware troubleshooting, account administration, and desktop imaging while ensuring a smooth day-to-day technology experience for staff. Responsibilities: • Provide technical assistance for desktop computers, workstations, and peripheral devices, diagnosing issues and restoring functionality in a timely manner. • Install, configure, and support Windows 10 systems to ensure consistent performance, security, and usability for end users. • Manage user accounts and access requests within Active Directory, including password resets, permissions updates, and basic account maintenance. • Perform desktop imaging, system setup, and equipment deployment for new and existing employees across the organization. • Troubleshoot hardware-related problems involving PCs, monitors, docking stations, printers, and other end-user equipment. • Document support activities, recurring issues, and resolution steps to improve service efficiency and knowledge sharing. • Coordinate device replacements, software installations, and workstation upgrades in alignment with operational needs. • Escalate complex incidents when necessary and collaborate with broader IT teams to achieve timely resolution.
2026-06-11T00:00:00Z

Accounts Payable Analyst

Edison, NJ
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
65,000 - 75,000 benefits:<ul><li>healthcare</li><li>profit sharing</li><li>401k</li><li>paid time off</li><li>excellent working environment</li></ul>A regional real estate development and management company in Edison seeks an Accounts Payable Analyst or Staff Accountant with 2 plus years of experience in a real estate company. A strong background in accounts payable and Yardi experience is required. The successful candidate will be involved in various aspects of accounts payable and general accounting functions. The company offers an excellent working environment, profit sharing, 401k plan and excellent healthcare benefits. To apply email a resume in a Word format to Robert Half . Or call Rich Singer, CPA at 848-202-7970 to discuss this excellent opportunity.
2026-05-20T00:00:00Z

Commissions Analyst

Easton, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a detail-oriented Commissions Analyst to join our team in Wilson, Pennsylvania. This is a long-term contract position offering the opportunity to contribute to critical financial processes while collaborating with various internal teams. The role requires a strong analytical mindset and proficiency in handling data validation, analysis, and reporting. Responsibilities:• Collaborate with pricing teams, sales analysts, and reconciliation teams to ensure accurate financial reporting.• Manage and process rebates, payments, and sales commissions efficiently.• Conduct data cleanup, validation, and analysis to support business decisions.• Utilize Excel for creating pivot tables, applying formulas, and performing advanced data analysis.• Leverage Power BI to generate insightful reports and dashboards to track key metrics.• Work on additional tools such as Salesforce and Tableau to streamline workflows and enhance reporting capabilities.• Maintain a consistent onsite presence, starting with five days per week and transitioning to three or four days as the role progresses.• Participate in a two-step interview process, including virtual and onsite interviews.
2026-06-12T00:00:00Z

Data Analyst IV (Contractor)

Philadelphia, PA
onsite
Temporary / Contract
50 - 58 USD / Hourly
Business Analyst - AI Chatbots (Contract)Employment Type: 28 Week Contract, Potential for Extension or ConversionLocation: Hybrid/Onsite Philadelphia, PA Position OverviewWe are seeking a highly analytical Business Analyst to support the strategy, optimization, and delivery of conversational AI experiences, including chatbot solutions. In this role, you will uncover insights from transcripts, customer journeys, and cross channel behavior; translate those insights into clear use cases and requirements; and ensure chatbot features are grounded in data, customer needs, and measurable business value. In this position, you will serve as a measurement and insights lead and a trusted subject matter expert, elevating how we track performance and use analysis to drive product improvements. This requires strong independent judgment and ownership: you will identify the next best steps, proactively propose improvements to processes and ways of working, and drive alignment to move work forward.You will also partner closely with Product, Engineering, and Conversational Design to define requirements and support delivery through user stories and UAT to drive continuous improvement across AI powered interactions. This role is ideal for an independent thinker who excels at blending data analysis, customer experience understanding, and structured business requirements to help bring high impact conversational AI features to life. Key Responsibilities• Define KPIs and success metrics for conversational AI features, establish a reporting cadence, and proactively translate results into clear next actions• Independently conduct deep dive analysis of transcripts, customer journeys, and cross channel behaviors; form hypotheses, validate root causes, and recommend high impact automation opportunities• Own ongoing intent performance monitoring to spot trends early, diagnose issues, and proactively drive prioritization of next best improvements (with clear rationale and expected impact)• Proactively surface gaps, risks, and decision points; bring options with a recommended path forward, align stakeholders, and drive decisions to closure• Lead cross functional synthesis across unassisted channels (chatbots, voice) to identify integration needs, propose solutions, and drive alignment on the path forward• Perform competitive and SWOT analysis to benchmark conversational AI experiences, identify strategic gaps, and recommend where to invest or change course• Develop and socialize data driven roadmap recommendations—sizing opportunities, clarifying tradeoffs, and proposing a prioritized sequence of work tied to business goals• Translate insights into clear requirements, user stories, and acceptance criteria—anticipating questions, driving clarity on business rules, and unblocking delivery teams• Collaborate with Conversational Designers and Authors to refine intents, optimize journeys, and tune prompts based on insights• Participate in backlog grooming, story writing, sprint planning, and support UAT cycles to ensure features meet business and conversational requirements
2026-06-15T00:00:00Z

Data Analyst IV (Contractor)

Philadelphia, PA
onsite
Temporary / Contract
45 - 60 USD / Hourly
We are looking for an experienced Data Analyst IV (Contractor) to provide senior-level analytical support for a Long-term Contract position based in Philadelphia, Pennsylvania. In this role, you will partner with business teams to turn complex data into practical recommendations that guide decisions, improve performance, and maintain continuity across critical analytics activities. This opportunity is well suited for a self-directed, detail-oriented individual who can balance recurring reporting with deeper investigative analysis while working closely with cross-functional stakeholders. Responsibilities: • Partner with business leaders and cross-functional teams to clarify analytical needs and translate them into effective data-driven approaches. • Examine large and complex datasets to uncover patterns, performance drivers, and meaningful business insights. • Lead exploratory analysis and test hypotheses to support strategic planning and informed decision-making. • Retrieve, join, and analyze information from multiple systems and cloud-based data sources to build a complete view of business performance. • Present findings through dashboards, visual storytelling, and concise recommendations tailored to stakeholder audiences. • Measure the impact of business initiatives, marketing efforts, and product enhancements using structured performance analysis. • Work closely with internal partners to align priorities, manage deliverables, and support broader team objectives. • Independently organize workload and make sound analytical judgments based on urgency, business value, and operational needs.
2026-06-11T00:00:00Z

Workday Testing Analyst

Norristown, PA
remote
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a skilled Workday Testing Analyst to join our team in King of Prussia, Pennsylvania. In this long-term contract position, you will play a pivotal role in ensuring the accuracy and compliance of system changes, particularly related to Workday purge functionality and data retention processes. Your expertise will contribute to maintaining high standards of performance, reliability, and security within the Workday system. Responsibilities: • Develop and implement comprehensive test plans and procedures for Workday integrations and purge functionality. • Create detailed test scripts and generate test data to ensure accurate validation of system processes. • Oversee all testing activities, including execution, documentation, and tracking of issues. • Validate data retention processes and purge logic within Workday to ensure compliance with organizational policies. • Conduct usability testing to evaluate system performance, scalability, reliability, and security. • Document and monitor testing progress and results, providing detailed reports to stakeholders. • Collaborate closely with configuration and compliance teams to ensure thorough testing coverage. • Participate in project meetings and deliver status updates to managers and team leads. • Escalate any testing-related issues promptly to ensure timely resolution. • Maintain a structured and organized approach to testing tasks, adhering to deadlines and project goals.
2026-06-15T00:00:00Z

Growth Marketing Analyst

Malvern, PA
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
We are looking for a Growth Marketing Analyst to help shape data-driven marketing strategies. This position is 5 days per week in the office. This position focuses on turning audience insights into smarter targeting, stronger campaign performance, and more effective engagement across digital channels. The ideal candidate combines analytical thinking with hands-on marketing expertise to support segmentation, persona development, and campaign optimization. Responsibilities:<ul><li>Analyze campaign performance data and turn it into clear, actionable insights</li><li>Partner across teams to identify data gaps and help solve integration challenges at a strategic level</li><li>Support and optimize email marketing programs, including A/B testing subject lines, CTAs, and messaging</li><li>Build and refine workflows, automations, and marketing processes</li><li>Contribute to long-term growth strategy through customer insights and data trends</li><li>Expand into multi-channel execution, including paid social and digital campaigns</li><li>Examine customer and prospect intent signals from platforms such as Bombora, ZoomInfo, Lead Forensics, and marketing automation tools to uncover trends that improve digital marketing results.</li><li>Build and maintain audience segmentation frameworks, data flows, and activation processes that support targeted outreach across campaigns and channels.</li><li>Translate behavioral, engagement, and account-level insights into actionable recommendations for content alignment, product messaging, and channel strategy.</li><li>Evaluate campaign effectiveness across email, paid social, search, and other digital programs using analytics to identify growth opportunities.</li></ul>
2026-06-01T00:00:00Z

Data Analytics Consultant

Wyomissing, PA
remote
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Data Analytics Consultant to lead the design and delivery of modern data engineering and business intelligence solutions for client engagements in Pennsylvania. This Long-term Contract position is ideal for a client-facing consultant who can combine technical architecture expertise with strong communication and consulting skills to guide data strategy, platform design, and analytics adoption. The role will partner with stakeholders across business and technical teams to create scalable data environments, translate complex requirements into practical solutions, and support the continued advancement of enterprise analytics capabilities. Responsibilities: • Act as a trusted advisor to clients by evaluating technical options and recommending data and analytics solutions aligned with business goals. • Architect, build, and launch scalable data platforms across cloud and on-premises environments using modern engineering and business intelligence technologies. • Lead discovery meetings, stakeholder workshops, and solution presentations to uncover needs and define effective analytics strategies. • Establish frameworks for data ingestion, transformation, storage, governance, and reporting to support reliable decision-making. • Develop implementation roadmaps and delivery plans for data initiatives, ensuring technical solutions support long-term business priorities. • Assess current data ecosystems, identify improvement opportunities, and produce clear architectural documentation and technical recommendations. • Engage with audiences ranging from executive leadership to delivery teams to explain solution choices, tradeoffs, and expected business impact. • Contribute across multiple phases of delivery, including consulting, architecture, hands-on development, and pre-sales support when needed. • Provide deep technical expertise in analytics, data integration, visualization, and modern lakehouse or warehouse design, including security considerations such as row-level access. • Use tools such as Microsoft Fabric, Azure, Python, Spark, Hadoop, Kafka, SQL, and ETL frameworks to build high-quality analytics and data processing solutions.
2026-06-11T00:00:00Z