54 results for Job in Highland Hills, OH

HR Generalist We are seeking a skilled and experienced HR Generalist to join our team in Kent, Ohio. In this fully onsite contract role, you will be responsible for developing and enhancing job descriptions for multiple positions across our organization, ensuring alignment with business needs and industry standards. Comprehensive training will be provided to facilitate a seamless onboarding process and support your success within our team environment.Key Responsibilities:<ul><li>Job Description Development: Create, revise, and refine detailed and accurate job descriptions for a variety of roles within the organization.</li><li>Collaboration with Stakeholders: Partner with managers and team leaders to gather role-specific requirements, expectations, and responsibilities.</li><li>Document Management: Utilize Microsoft Word and other document tools to craft polished, professional job descriptions that reflect organizational needs.</li><li>Template Standardization: Maintain and update templates for job descriptions to ensure uniformity and adherence to company guidelines.</li><li>System Integration: Manage and organize job descriptions using HR systems, including SuccessFactors and other associated workflow tools.</li><li>Compliance and Alignment: Ensure all job descriptions meet company goals, industry best practices, and compliance requirements.</li><li>Workflow Configuration: Support the setup and modification of workflows related to job description creation, approval, and management.</li><li>Training Participation: Engage in training sessions to understand and use internal systems and tools effectively.</li><li>Strategic Input: Provide insights on improving the job description process and incorporating innovative best practices.</li></ul>

Accounts Receivable Clerk We are offering a permanent employment opportunity for a skilled Accounts Receivable Clerk in the construction industry, located in Norton, Ohio. This role will involve processing customer applications, maintaining accurate customer records, and resolving customer inquiries. You will also be tasked with monitoring customer accounts and taking necessary actions. Responsibilities • Manage the setup of new customer accounts and maintain customer portals, ensuring they are up to date and well-documented. • Act as the primary contact for portal customers, preparing relevant documentation as required. • Support the collection of service ticket invoices and work closely with the Accounts Receivable team to facilitate payments and resolve any portal-related issues. • Monitor customer account details, looking out for nonpayment, delayed payments, and other irregularities. • Communicate effectively with clients regarding outstanding payments and resolve any high-volume collection issues by examining customer payment plans, payment history, and credit line. • Process credit card payments and ensure all invoices carry the correct job designation and/or branch information. • Relay all invoice information to the customer and note any communication or issues into the Accounts Receivable system. • Conduct thorough research to uncover the root cause of billing discrepancies, communicating findings effectively with the department to ensure accurate billing. • Handle legal matters as they arise, coordinating with the CFO and Billing Associates to ensure matters are handled efficiently while maintaining confidentiality. • Participate in additional projects or tasks as needed to support the team and the business.

Direct Buyer Specialist Location: Uniontown, OH (On-Site)Job Summary: We are seeking a motivated and strategic New Product Introduction (NPI) Sourcing Specialist to support our business development and engineering teams in Uniontown, OH. This contract role focuses on managing and leveraging strategic supplier partnerships to meet procurement goals related to quality, delivery, and cost for new product initiatives. You will be responsible for aligning sourcing strategies with commodity plans and ensuring successful supply chain development for water solutions and ice protection systems.Key Responsibilities:<ul><li>Follow established best practices and standard work processes for NPI.</li><li>Serve as a liaison between engineering, materials, and procurement to support design readiness and manufacturing producibility.</li><li>Develop and implement sourcing strategies aligned with overall program outcomes.</li><li>Actively participate in defining sourcing vision and strategy in collaboration with commodity management.</li><li>Manage procurement transactions and coordinate the development and delivery timelines for hardware and First Article Inspection (FAI) components.</li><li>Support supplier development activities and ensure suppliers meet performance requirements.</li><li>Validate and refine cost-reduction initiatives to meet program cost targets.</li><li>Work closely with procurement to negotiate pricing, contracts, and terms.</li><li>Perform additional duties as assigned to support program success.</li></ul>

Accounting Specialist We are looking for a detail-oriented Accounting Specialist to join our team in Cleveland, Ohio. This is a contract position that will require your expertise in billing and accounts payable (AP) to provide essential support during an extended employee absence. The role is onsite, offering free parking, with work scheduled primarily from Tuesday to ThursdayResponsibilities:• Prepare and manage billing packets, including collecting paystubs, timecards, and other necessary documents for funder billing.• Maintain and update spreadsheets to track grant-related expenses and monthly expenditures.• Handle accounts payable tasks, ensuring timely and accurate processing of invoices.• Support the preparation and submission of financial documentation for grants.• Collaborate with team members to ensure compliance with financial policies and procedures.• Work with QuickBooks to manage and reconcile financial transactions.• Utilize Adobe Acrobat Pro to create and manage financial reports.• Assist with other accounting functions as needed to support the team.

Accounting Clerk Our client, a growing and dynamic company in Stow, Ohio, is seeking an experienced Accounting Manager to join their team. This role offers the opportunity to lead the accounting department while being part of an organization committed to excellence and fostering a collaborative work environment. This is a permanent position with standard business hours. It is an in office role. Job Summary:The Accounting Manager will oversee daily accounting operations and ensure the team delivers accurate and timely financial reports. The ideal candidate must have management experience, expertise in AIA billing and project-based accounting, and a solid track record of leadership and process improvement. Key Responsibilities:<ul><li>Manage and oversee the daily operations of the accounting department, including accounts payable, accounts receivable, cash flow, billing, and general ledger.</li><li>Lead and supervise accounting team members, providing guidance, mentorship, and performance evaluations.</li><li>Ensure accurate and timely AIA billing and project billing processes.</li><li>Prepare monthly, quarterly, and annual financial statements and reports in compliance with applicable standards.</li><li>Develop and implement systems and processes to improve workflow and accuracy within the accounting team.</li><li>Manage the month-end and year-end closing processes, ensuring all deadlines are met.</li><li>Work collaboratively with project managers and department heads to ensure alignment of accounting functions with business objectives.</li><li>Assist with the preparation of budgets and forecasts to support strategic planning.</li><li>Ensure compliance with federal, state, and local financial regulations.</li><li>Collaborate with external auditors and support audits as needed.</li></ul>Requirements:<ul><li>Education: Bachelor's degree in Accounting, Finance, or a related field required; CPA certification preferred but not required.</li><li>Experience:</li><li>5+ years of accounting experience, with at least 2 years in a management role overseeing accounting teams.</li><li>Demonstrated expertise in AIA billing and project accounting.</li><li>Strong knowledge of accounting principles, practices, and procedures.</li><li>Skills:</li><li>Advanced proficiency in accounting software systems.</li><li>Strong analytical, organizational, and problem-solving skills.</li><li>Excellent written and verbal communication skills.</li><li>Ability to prioritize tasks and manage multiple deadlines in a fast-paced environment.</li></ul>Benefits:<ul><li>Competitive salary based on experience.</li><li>Comprehensive benefits package, including medical, dental, vision, and life insurance.</li><li>Paid vacation and holidays.</li><li>401(k) retirement plan with company match.</li><li>Opportunities for professional development and growth within the company.</li></ul>

Purchasing Agent We are seeking a detail oriented and proactive Purchasing Agent to join our team in North Canton, Ohio. The ideal candidate will play a critical role in managing procurement operations, building strong supplier relationships, and ensuring seamless inventory and purchasing processes. This role offers a dynamic and collaborative workplace where your contributions will directly support our operational goals. Key Responsibilities: Inventory Management: Monitor and update purchase product reports on a daily and weekly basis to maintain accurate inventory levels and allocations. Material Planning: Collaborate with the purchasing team to assess material demands and implement best-in-class procurement practices. Supplier Relations: Build and maintain strong relationships with suppliers, negotiating favorable pricing, terms, and sourcing agreements. Regulatory Compliance: Obtain and verify updated product regulatory compliance documentation from suppliers in a timely manner. Cross-Departmental Coordination: Partner with production scheduling, inventory management, and stockroom teams to address material demand and procurement needs. Work closely with Quality Control to evaluate the quality of incoming stock and resolve any discrepancies with suppliers or management. Procurement Processing: Prepare, issue, and validate purchase orders in accordance with company policies and procedures. Ensure immediate resolution of any discrepancies in purchase orders with suppliers. Delivery & Logistics: Track delivery schedules, monitor the status of parts and materials, and proactively address potential obsolescence issues. Cost Optimization: Support internal teams by implementing timely, cost-effective procurement solutions in alignment with organizational goals. Desired Skills and Qualifications: Strong organizational and time management skills with keen attention to detail. Excellent negotiation and relationship-building abilities with a focus on supplier management. Familiarity with regulatory compliance requirements pertaining to materials and business operations. Proactive problem-solving skills with the ability to address challenges swiftly. Clear communication skills, both written and verbal, to engage effectively with internal teams and external suppliers. This is a fantastic opportunity for a motivated detail oriented looking to contribute to a dynamic team environment while playing an integral role in driving successful procurement operations. Apply today to take the next step in your career!

HR Generalist We are looking for a skilled HR Generalist to join our team in Chardon, Ohio. This role is integral to managing recruitment efforts, employee relations, and workplace safety initiatives. If you are passionate about human resources and thrive in a dynamic environment, we encourage you to apply. Responsibilities:<ul><li>Investigate workplace issues and recommend appropriate resolutions.</li><li>Act as Safety Liaison, ensuring workplace safety compliance and addressing violations.</li><li>Monitor and ensure adherence to federal, state, and local employment laws, including reporting requirements.</li><li>Handle offboarding procedures, including final payroll coordination, property retrieval, and exit interviews.</li><li>Develop and implement recruitment strategies to attract, screen, and hire high-quality candidates.</li><li>Support management in disciplinary actions by implementing and documenting processes aligned with company policies.</li><li>Maintain and update company policies, including regular revisions to the employee handbook.</li><li>Manage onboarding processes, such as offer letters, background checks, and orientation sessions.</li><li>Administer the company’s retirement plan, including enrollments, eligibility, and updates.</li><li>Ensure secure and accurate maintenance of employee records following applicable regulations.</li></ul>

Help Desk Analyst We are looking for a skilled Help Desk Analyst to join our team in Beachwood, Ohio. This is a long-term contract position where you will play a critical role in providing technical support and ensuring seamless operation of IT systems. The ideal candidate will have a strong background in troubleshooting, hardware and software support, and experience working within a cloud-based environment. Responsibilities: • Provide first-line technical support for hardware, software, and peripheral equipment issues. • Assist users with troubleshooting and resolving problems related to Microsoft Office 365, Windows operating systems, and other business applications. • Support cloud-based employee systems and ensure smooth functionality across platforms. • Manage and maintain Active Directory, including user account setup and configuration. • Perform installations, configurations, and updates for various IT devices, including Mac and Apple products. • Collaborate with the IT corporate team to execute and support large-scale projects. • Utilize network programming languages to assist in system management and optimization. • Ensure proper deployment of software applications and hardware devices across the organization. • Diagnose and resolve issues related to Citrix, Cisco, and Android technologies. • Document all support activities and maintain detailed records to enhance IT processes.

Inventory Clerk We are looking for a meticulous and organized Inventory Clerk for a 6-8 week contract position in Warren, Ohio. In this role, you will oversee the accurate tracking and reconciliation of bar-coded inventory, ensuring proper documentation and identification of products. This role requires someone with strong attention to detail, excellent organizational skills, and the ability to thrive in a fast-paced environment. Responsibilities: • Oversee and verify bar-coded inventory to ensure accurate tracking and invoicing processes. • Inspect incoming items to confirm they match system records and shipping documentation. • Reconcile inventory against the Bill of Lading and other shipping-related documents. • Conduct item counts to confirm quantities and identify any discrepancies. • Match product descriptions with inventory records to ensure proper identification. • Report any damaged, missing, or incorrect items to management promptly. • Maintain detailed and accurate records of all inventory activities for reporting purposes. • Follow established company guidelines for handling and documenting inventory. • Collaborate with team members to address and resolve inventory-related issues. • Perform additional inventory management tasks as needed by supervisors.

Customer Support Specialist We are looking for a dedicated Customer Support Specialist to join our team in Cleveland, Ohio. In this role, you will provide exceptional support to schools using our innovative Learning Management and Student Information Systems. Your expertise will help streamline operational processes, improve communication, and ensure school staff have the tools they need to succeed. Responsibilities: • Conduct both in-person and virtual training sessions to enhance school staff's understanding and effective use of the platform. • Configure system settings, including account setup, permissions management, and feature activation. • Design and oversee online forms for registration, tuition payments, permissions, and other customized workflows. • Assist schools in creating and managing academic schedules, including configuring calendars, courses, rooms, and staff assignments. • Input and validate critical student and staff data to maintain accuracy and compliance. • Document support interactions in the system and ensure prompt resolution of customer inquiries. • Relay customer feedback to the product team to drive improvements in platform functionality and user experience. • Stay informed about trends in educational technology to deliver knowledgeable and relevant support. • Occasionally travel to provide on-site training and support for school partners.

Office Assistant We are seeking a detail-oriented and organized Office Assistant to join our construction team on a contract basis in Norton, Ohio. This part-time, flexible role offers an exciting opportunity to support key administrative functions while collaborating within a professional office atmosphere. If you thrive in structured environments, have excellent communication skills, and take pride in keeping workflows smooth and efficient, we’d love to hear from you.Key Responsibilities:<ul><li>Bid Research & Documentation: Perform research to identify relevant project bids on designated platforms, ensuring comprehensive tracking of opportunities.</li><li>Bid Processing: Forward bid details to the appropriate departments for evaluation and action.</li><li>Communication Management: Handle incoming calls professionally, addressing inquiries or directing them to the proper contact.</li><li>Document Preparation: Use the Microsoft Office Suite to create, edit, and manage business documents as required.</li><li>Recordkeeping: Maintain organized and accurate records of bid-related activities to streamline workflow.</li><li>Team Collaboration: Work cooperatively with team members to foster effective communication and seamless coordination between departments.</li><li>Flexible Scheduling: Adhere to a consistent work schedule while accommodating flexibility within the agreed hours.</li></ul>

Collections Specialist We are looking for a skilled Collections Specialist to join our team in Independence, Ohio. This role requires expertise in B2B collections and effective communication to manage accounts receivable processes. As a Contract-to-permanent position, this opportunity offers a pathway to a long-term role for the right candidate. Responsibilities: • Oversee B2B collections by contacting clients to resolve outstanding payments and ensure timely account reconciliation. • Maintain and update customer records, including contact details and payment histories, to ensure accurate and up-to-date information. • Follow up on purchase orders and related documentation to ensure compliance with billing requirements. • Use accounting software and internal systems to track and manage accounts receivable activities effectively. • Respond to inbound calls and inquiries, providing prompt and attentive assistance to clients. • Coordinate with internal teams to address billing discrepancies and resolve issues efficiently. • Ensure compliance with company policies and procedures throughout the collections process. • Support claim administration by managing related documentation and ensuring timely processing. • Prepare regular reports on collections activities and outstanding accounts for management review.

Pre-Press Specialist We are looking for a detail-oriented Pre-Press Specialist to join our team in Akron, Ohio. This Contract-to-Permanent position requires a strong technical background in preparing customer files for production using Adobe Creative Suite tools. The ideal candidate will collaborate closely with customer service and sales teams to ensure files meet required specifications and are converted into suitable online templates. Responsibilities:Processes all incoming orders (including electronic orders).• Ensures incoming orders are previewed for accuracy, completeness, scanning and graphics requirements and potential production issues. • Advises and supports Customer Service as to issues on incoming orders that do not conform to BCT specifications • Ensures all required BCT paperwork for each order has been completed. • Ensures optimal grouping of all orders. • Ensures final proof of all orders. • Fills in where needed to ensure all work is completed. • Prepare and format customer-supplied files for production using Adobe Acrobat, Illustrator, and other Creative Suite tools.• Collaborate with customer service teams to clarify requirements and ensure accurate file preparation.• Serve as a liaison between sales teams and production to ensure seamless file transitions.• Convert digital files into online templates while maintaining quality standards.• Utilize Illustrator with specialized plugins to optimize file output.• Ensure all artwork and digital files meet color correction and technical specifications.• Manage day-to-day technical tasks related to file preparation and pre-press processes.• Conduct quality checks on converted files before submission to production.• Maintain a high level of organization and attention to detail in handling multiple projects.• Provide technical expertise and support during file preparation and troubleshooting.

Junior WordPress Developer We are offering an exciting opportunity for an Entry Level WordPress Developer. The job function involves developing WordPress websites, maintaining them, and troubleshooting any issues that may arise. The Entry Level WordPress Developer will be part of our digital team in the industry. Responsibilities: • Develop and customize WordPress websites and themes • Write PHP and HTML/CSS code that is efficient and well-documented • Use cURL to implement and troubleshoot API integrations • Assist in optimizing websites, monitoring their performance, and fixing any bugs • Maintain the security of the websites, perform backups, and update them regularly • Collaborate with designers and other developers to achieve project objectives • Keep up-to-date with the latest trends and best practices in web development • Utilize backend development, bug tracking, and AB testing skills for WordPress development and maintenance • Utilize WordPress plugins and sites for optimal website performance and user experience.

Dispatcher We are looking for a highly organized and customer-focused Dispatcher to join our team in Oakwood Village, Ohio. This is a Contract to permanent position that requires in-office work and involves coordinating incoming calls, routing them efficiently, and ensuring smooth communication processes. The role demands strong multitasking abilities, technical troubleshooting skills, and a commitment to delivering excellent service. THIS POSITION WILL BE REQUIRED TO WORK WEDNESDAY - SUNDAY 4PM - MIDNIGHT. THERE IS NO FLEXIBILITY WITH THIS SCHEDULE TO START Responsibilities:• Manage and efficiently route incoming calls while adhering to department protocols and quality standards.• Coordinate with various departments to ensure timely responses and resolutions for customer inquiries.• Perform data entry tasks with accuracy, ensuring all relevant information is captured and updated promptly.• Monitor alarm systems and respond appropriately to signals or notifications.• Utilize Microsoft Office tools, including Word and Office 365, to create reports and maintain records.• Provide technical troubleshooting support and resolve minor issues independently.• Uphold a detail-oriented and customer-centric approach in all interactions.• Ensure compliance with company policies and standard operating procedures.• Participate in training sessions and adapt to schedule changes during the onboarding period.• Maintain a business casual dress code and represent the company professionally.

Staff Accountant We are looking for a detail-oriented Staff Accountant to join our team on a contract basis in Cleveland, Ohio. This role offers an excellent opportunity to contribute to essential accounting functions while working in a hybrid environment after initial on-site training. If you have expertise in financial systems and a strong background in accounting, we encourage you to apply. Responsibilities: • Perform bank reconciliations to ensure accuracy and completeness of financial records. • Conduct payroll analysis and resolve discrepancies. • Prepare and file state, local, sales, and use tax returns, along with other relevant tax documentation. • Assist in month-end close activities, including journal entries and general ledger reconciliations. • Handle accounts payable and accounts receivable processes efficiently. • Collaborate with internal teams to support financial reporting and compliance. • Utilize accounting systems such as NetSuite, Oracle, QuickBooks, or SAP to manage financial transactions. • Ensure adherence to accounting standards and company policies. • Provide support for ad hoc financial tasks as required.

Staff Accountant We are offering a permanent employment opportunity for a Staff Accountant in MEDINA, Ohio, 44256-8133, United States. As a Staff Accountant, you will be expected to analyze and report sales tax information, review revenue and costs for accuracy, and assist in maintaining the general ledger. You will also be responsible for preparing accounts payable invoices and monthly credit card activity reconciliation. Responsibilities: • Analyze and prepare the reporting of sales tax information for both historical and current financial data • Conduct a detailed review of the revenue invoiced to customers and costs incurred from subcontractors for accuracy and data relevance • Assist in the maintenance and analysis of the general ledger as scheduled or requested • Prepare weekly accounts payable overhead invoices for entry into Sage 100 • Conduct monthly credit card activity reconciliation including general ledger coding and recording • Maintain the monthly WIP (Work In Progress) schedule for the Construction Business Division • Participate in fiscal year-end functions with an independent CPA firm, collecting the necessary account information and documents for the annual review • Develop a working knowledge of the various modules utilized within the Sage 100 accounting software • Gain a working understanding of the data interface/relationship between Sage 100 and our proprietary software.

ERP/CRM Developer We are looking for an experienced ERP/CRM Developer to join our team in Cleveland, Ohio. In this long-term contract role, you will design, develop, and maintain enterprise resource planning and customer relationship management systems, leveraging cutting-edge technologies to meet organizational needs. This position offers an exciting opportunity to work with Salesforce platforms and other cloud-based solutions to drive innovation and efficiency. Responsibilities: • Design and implement solutions for ERP and CRM systems, ensuring they meet business and technical requirements. • Develop, configure, and manage Salesforce platforms, including Marketing Cloud, Sales Cloud, and Community Portal. • Collaborate with stakeholders to gather requirements and translate them into technical designs. • Integrate Salesforce with other systems, ensuring seamless data flow and functionality. • Utilize cloud technologies to create scalable and secure solutions. • Perform client-side scripting and interface design to enhance user experience. • Troubleshoot and resolve technical issues related to ERP and CRM systems. • Manage user authentication and access control using tools like Active Directory. • Support loans and grants management processes through system customization. • Provide ongoing maintenance and updates to ensure optimal system performance.

Warehouse Specialist I Warehouse Specialist I Immediate opening for a Warehouse Specialist to work onsite in Highland Heights OH, 9:30a to 6p M-F. The team's immediate priority is to undertake a significant project known as Employee Tech Refresh ETR which involves replacing existing laptops with new Windows 11 devices. While they will continue to support their regular duties they will also be dedicating substantial effort to this project. Duties for the Warehouse Specialist include: • Prepping Windows 11 laptops: Pre-pack laptops into boxes and totes. • Packing laptops: Place laptops into speed pack boxes and freight boxes on pallets. • Labeling: Apply battery stickers to each laptop box. • Equipment handling: Pull equipment for laptop requests and PC accessories. • Receiving returned equipment: Unpack and organize equipment received from UPS/FedEx. • Operating depots: Ship Windows 11 machines to assigned depots. • Freight handling: Unload freight boxes of laptops place them on carts and scan them into the configuration center. • Machine transfer: Transfer data from old machines to new ones and boot up the new devices. • Recycled equipment management: Sort and organize recycled equipment from multiple vendors. • Organization: Maintain orderly storage and workspace. • Inventory assistance: Support the ETR project by pre-packing machines to prepare for delivery to a single site and arrange them on shelves. • Building boxes for laptops, Pulling inventory for PC accessories- reading a ticket gather the parts and pull the quantity needed • Pack up the request add a shipping label and put box on a pallet to be sent out • Truck comes in and rings a bell unload truck and set materials on a table and put the items in respective carts and totes until they are full • Receive returned equipment in the config center, Open boxes and decide if it can be reused or recycled put in appropriate bins Education and Experience required for the Warehouse Specialist: • High School diploma or GED equivalent. • The ability to work with outsourced resources and/or services-Interpersonal and communication skills with • The ability to effectively interact with others • Time management organizational and customer service skills • The ability to operate a PC with a working knowledge of associated software e.g. MS Office specifically • Beginner level of Excel Outlook and Teams

Business Product Analyst We are looking for a motivated and detail-oriented Business Product Analyst to join our team in Westlake, Ohio. This role requires a proactive individual who excels in bridging technical and business needs while ensuring that solutions meet organizational goals. If you thrive in a fast-paced, collaborative environment and enjoy solving complex problems, we encourage you to apply. Responsibilities: • Act as a liaison between technical teams and business stakeholders to ensure alignment of technical solutions with business objectives. • Document high-level designs and architecture requirements to ensure they meet approved business needs. • Collaborate with stakeholders to define, analyze, and document business processes and improvement opportunities. • Lead cross-functional teams, including analysts, developers, and testers, to deliver projects that align with product roadmaps. • Prioritize and manage work items, including new features and defect resolutions, while assessing their impact on the overall project. • Facilitate daily scrum meetings, sprint planning, and retrospectives to ensure project progress and team alignment. • Write clear and concise user stories and epics to guide development teams effectively. • Ensure development and QA teams have a thorough understanding of requirements and provide ongoing support during development and testing phases. • Develop training materials and identify additional documentation needs to support successful project implementation. • Analyze and decompose broad business areas into actionable stories and epics to create a value-driven product backlog.

Project Team Manager The Project Team Manager will oversee the daily operations of the project team, manage technical projects, and ensure the successful implementation of IT solutions. This role involves providing guidance to the team, fostering a collaborative environment, and delivering exceptional client experiences. The Project Team Manager will report to the Director of Managed Services.ResponsibilitiesProject Team Management<ul><li>Oversee day-to-day operations of the project team, including ticket management, resource allocation, and escalation procedures.</li><li>Lead, manage, and mentor the project team, providing quarterly 1:1s, annual reviews, and frequent check-ins.</li><li>Act as a point of escalation for complex technical issues, ensuring root cause analysis and remediation.</li><li>Ensure adherence to company policies and handle security inquiries, tickets, and incidents.</li><li>Coordinate with third-party vendors and collaborate with other teams on projects requiring vendor coordination.</li></ul>Technical Project Management<ul><li>Plan and implement IT projects for clients, utilizing best practices and standards.</li><li>Communicate with client end-users and management groups regarding infrastructure design, maintenance, and administration.</li><li>Install, integrate, operate, administer, and support various hardware devices.</li><li>Analyze and develop system designs, completing implementations individually and as part of a team.</li><li>Onboard new and existing clients in accordance with their agreement terms.</li><li>Follow and create accurate documentation related to client projects and infrastructure.</li></ul>Team Leadership and Development<ul><li>Mentor and support other technicians, assisting in their professional development.</li><li>Maintain and improve a culture of positive engagement and improvement.</li><li>Oversee the continuous improvement of team members' skills.</li><li>Perform after-hours work when needed and complete onsite tasks as required.</li></ul>Support for Service Desk Escalations<ul><li>Assist with technical issues escalated by the Service Desk, providing expert guidance and resolution.</li><li>Analyze and troubleshoot complex problems, ensuring timely and effective solutions.</li><li>Work closely with Service Desk personnel to understand recurring issues and develop preventative measures.</li><li>Centralized Services Support</li><li>Collaborate with the team to ensure streamlined and efficient service delivery, leveraging our suite of tools and services.</li><li>Implement and support our suite of tools and services to improve overall operational efficiency.</li><li>Identify opportunities for automation using scripting languages and system improvements to enhance service quality.</li><li>Ensure consistent communication and coordination between project teams and the service desk, employing change management principles to effectively utilize our various tools and collaboration platforms.</li></ul>Technical<ul><li>Strong knowledge/experience in Windows Server & Desktop environments.</li><li>Understanding of networking, including routers, switches, firewalls, and modems.</li><li>Experience with Microsoft environments (On-Premises, Hybrid, Cloud-based) and virtualization platforms.</li><li>Knowledge of cybersecurity principles and best practices.</li><li>Ability to design, implement, and support highly technical solutions across multiple client environments.</li></ul>

Hardware Analyst We are looking for a skilled Hardware Analyst to support a large-scale installation of wireless access points across multiple locations. This Contract position is based in North Olmsted, Ohio, and requires meticulous attention to detail to ensure all procedures are followed accurately. The ideal candidate will bring strong technical expertise and exceptional organizational skills to this well-defined project. Responsibilities: • Install and configure 1000-1200 wireless access points across designated locations. • Utilize scanning tools to register access points and accurately log data in Excel sheets. • Ensure each device is placed in its specific assigned location within buildings as outlined in project guidelines. • Follow detailed procedures and protocols provided by the client to guarantee project accuracy. • Perform thorough checks to ensure installations meet technical and functional requirements. • Collaborate with team members to ensure timely completion of the project goals. • Provide clear updates and documentation throughout the installation process. • Troubleshoot and resolve any technical issues that arise during the installation. • Maintain a high level of organization and precision throughout the project. • Communicate effectively with stakeholders to ensure alignment and satisfaction.

Sr. Programmer Analyst We are in search of a Sr. Programmer Analyst in the Service industry situated in WESTLAKE, Ohio, 44145-1502, United States. The successful candidate will be involved in a breadth of tasks, from system analysis and planning to problem analysis and resolution. You will be expected to provide technical support, guide other technical staff, and promote best practices within the team. Responsibilities: • Analyze and plan systems in collaboration with management, ensuring thorough documentation of plans and schedules.• Develop, modify, and maintain programs, while diagnosing and correcting any errors.• Design systems based on thorough analysis and consultations, documenting them to meet standards.• Assist with system installation, provide training, and troubleshoot any issues.• Conduct fact-finding and program analysis to resolve issues and improve system functionality.• Provide technical advice, create ad-hoc reports, and offer training and problem-solving support to the team.• Guide and oversee the work of other technical staff members.• Analyze and recommend major projects and system enhancements to improve efficiency.• Define user requirements and translate them into functional system requirements.• Provide or assist with technical training for deployed applications.• Participate in creating system procedures, guidelines, and technical documentation.• Advocate for the software development life cycle's best practices within the team.

Web & Application Developer We are offering an exciting opportunity for a Web & Application Developer to join our team in WESTLAKE, Ohio. As part of the Service industry, this role is integral to our operations. Your main function will be to code and modify websites and web applications, taking into account our clients' needs and design preferences. Your responsibilities will include: • Designing, building, or maintaining websites and software applications. • Utilizing scripting or authoring languages, management tools, content creation tools, applications, and digital media. • Collaborating with teams to resolve conflicts, prioritize needs, develop content criteria, or choose solutions. • Providing continued support for one or more web properties in our production environment. • Working with clients to develop the overall look and design of a website. • Regularly testing websites for ease of use, speed and other quality factors. • Documenting code for the comprehension and contribution of other developers. • Reviewing existing code and providing enhancements to our software systems. • Using programming languages such as C# .NET and Object Oriented Development. • Working with Azure DevOps and Rest Services for custom integrations. This role does not require any specific duration of commitment. The position is open until filled. Please apply if you meet the above criteria.

Remote Support Technician We are looking for a detail-oriented Remote Support Technician to join our team in Uniontown, Ohio. This is a long-term contract position offering an excellent opportunity for individuals passionate about technology and customer service. The role involves assisting with technical support and system programming, ensuring high levels of accuracy and client satisfaction. Responsibilities: • Configure and program intrusion and video systems in compliance with established client standards, maintaining a high degree of accuracy. • Provide exceptional technical support to field technicians and clients, addressing inquiries and resolving issues effectively. • Collaborate with team members to ensure smooth operation and troubleshooting of hardware and software systems. • Respond to customer calls and deliver outstanding service, ensuring all issues are managed professionally. • Maintain and document accurate records of system configurations and support activities. • Assist in training and onboarding processes for new team members, sharing knowledge and best practices. • Work occasional after-hours shifts or overtime when required to meet client needs. • Stay updated on emerging technologies and tools relevant to the role to enhance service delivery. • Ensure compliance with all security protocols, including passing required background checks for network access.