We are looking for a Collections Specialist to support account recovery efforts for both commercial and consumer portfolios in Irving, Texas. This contract-to-permanent position is ideal for someone who can communicate effectively, resolve outstanding balances efficiently, and maintain positive customer relationships while protecting cash flow. The person in this role will manage collection activities, follow established billing and credit procedures, and work closely with internal teams to address payment issues and account concerns.<br><br>Responsibilities:<br>• Contact commercial and consumer customers regarding overdue balances and drive timely payment resolution through phone, email, and written communication.<br>• Review aging reports, account histories, and payment activity to prioritize collection efforts and identify accounts requiring follow-up.<br>• Investigate billing questions, payment discrepancies, and credit-related concerns by partnering with customers and internal departments to reach resolution.<br>• Document collection activity, customer commitments, disputes, and account status updates accurately within company records.<br>• Negotiate practical payment arrangements when appropriate while aligning with company policies and collection guidelines.<br>• Escalate delinquent or high-risk accounts to the appropriate internal stakeholders based on severity, exposure, or unresolved issues.<br>• Monitor assigned accounts consistently to reduce past-due balances and support overall receivables performance.<br>• Maintain a detail-focused and service-oriented approach that preserves customer relationships while enforcing payment expectations.
We are looking for a Collections Specialist to support portfolio management activities for a growing team in Richardson, Texas. This contract opportunity is ideal for someone who can confidently engage customers, resolve past-due account issues, and deliver a high-quality service experience in both English and Spanish. The person in this role will balance account follow-up, payment negotiations, and accurate documentation while helping maintain strong portfolio performance.<br><br>Responsibilities:<br>• Contact customers regarding overdue balances and guide discussions toward practical repayment solutions.<br>• Negotiate payment arrangements that align with account status and company guidelines.<br>• Investigate account details and use research methods to locate hard-to-reach customers when needed.<br>• Address customer questions related to billing, account status, and collection activity with clarity and courtesy.<br>• Draft and send collection notices, follow-up communications, and other account-related correspondence.<br>• Maintain thorough records of customer interactions, commitments, disputes, and account updates in the appropriate systems.<br>• Assist with workout plans, write-off-related processes, and other portfolio support activities as required.<br>• Compile delinquency data and help prepare recurring reports that track account performance and collection progress.
<p>We are looking for an Inventory and Logistics Assistant to support daily material movement and inventory control for a contract, on-site role based in Lancaster, Texas. This position plays a key part in keeping warehouse and supply chain operations running smoothly by coordinating incoming and outgoing shipments, maintaining accurate stock records, and supporting fast-paced operational needs. The ideal candidate brings a hands-on approach, strong attention to detail, and the ability to manage physical warehouse tasks while working efficiently with inventory and logistics systems.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the receipt of incoming materials by verifying deliveries, recording purchase orders and transfers, and ensuring items are entered accurately into inventory records.</p><p>• Coordinate outbound shipments by preparing materials, packaging orders securely, and completing carrier documentation to support timely distribution.</p><p>• Review inventory variances, research material discrepancies, and take corrective action to resolve issues affecting order accuracy or stock levels.</p><p>• Perform routine cycle counts and reconcile physical inventory against system data to preserve dependable inventory accuracy.</p><p>• Pick, sort, and stage components for kit requests so materials are ready for internal use or scheduled delivery.</p><p>• Support loading and unloading activities to maintain steady warehouse throughput and efficient material handling.</p><p>• Partner with warehouse and operations teams to improve workflows through updated tools, processes, and operational best practices.</p><p>• Maintain a safe, orderly, and well-organized work area while following company safety procedures and warehouse standards.</p>