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6 results for Sales Support in Harvey, IL

Sales Assistant

Wheeling, IL
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Sales Assistant to support customer and design-related inquiries for a Contract position based in Wheeling, Illinois. This role focuses on delivering timely sales support, coordinating product information, and helping customers and interior designers move projects forward smoothly. The ideal candidate brings a proactive mindset, adapts easily to changing priorities, and contributes to a responsive and organized sales process. Responsibilities: • Respond to customer questions regarding order status, product availability, specifications, and sample requests with accuracy and urgency. • Partner with interior designers and clients to provide product details and support project-related sales activities. • Assist the sales team with inbound and outbound communication to maintain strong customer engagement and follow-up. • Prepare and organize sales-related information to help ensure a smooth experience from initial inquiry through order support. • Maintain accurate records in Sage 50 and support day-to-day administrative sales tasks. • Coordinate with internal teams to resolve issues, address customer needs, and keep requests moving efficiently. • Adapt to shifting priorities and manage multiple requests while maintaining a high level of service. • Contribute to inside sales efforts by supporting relationship-building activities and timely client communication.
2026-08-31T00:00:00Z

IT Support

West Chicago, IL
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for an IT Support specialist to provide hands-on technical assistance for end users in West Chicago, Illinois. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving day-to-day technology issues, delivering strong customer service, and supporting a wide range of workplace devices and applications. The role will focus on maintaining reliable desktop and mobile computing environments while helping employees stay productive through timely troubleshooting and support. Responsibilities: • Provide direct technical support for employees by diagnosing and resolving hardware, software, and operating system issues across desktop and laptop environments. • Assist users with Microsoft 365 applications, including Outlook, Teams, OneDrive, and other commonly used productivity tools. • Set up, configure, and deploy computers and related equipment for new employees, replacements, and ongoing business needs. • Support mobile technology by troubleshooting connectivity, application, and device issues on both Android and iOS platforms. • Maintain and resolve service desk tickets while documenting incidents, requests, solutions, and useful knowledge articles with clear detail. • Deliver deskside support for peripherals such as printers, scanners, and other end-user equipment to ensure consistent workplace functionality. • Use structured troubleshooting methods to identify root causes, apply effective fixes, and escalate more complex issues when needed. • Contribute to endpoint support activities, including device management tasks and participation in an on-call rotation as required.
2026-09-14T00:00:00Z

Inside Sales Representative

North Aurora, IL
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for an Inside Sales Representative to join a manufacturing organization in North Aurora, Illinois on a contract-to-permanent basis. In this role, you will engage prospective customers, evaluate opportunities, and help drive revenue growth across data center and critical infrastructure markets. This position is ideal for a sales specialist who can balance relationship building, lead evaluation, and disciplined pipeline management in a fast-paced environment. Responsibilities: • Evaluate incoming and outbound prospects by reviewing project requirements, purchase timelines, budget readiness, and stakeholder involvement before passing viable opportunities to outside sales partners. • Investigate target companies, industry activity, and emerging projects to identify new business potential within data center and mission-critical infrastructure segments. • Develop strong working relationships with contractors, consulting engineers, channel partners, end users, and other decision influencers to support ongoing sales efforts. • Handle a large volume of prospecting and follow-up activity while maintaining responsive communication and steady customer engagement. • Maintain accurate records of outreach, lead status, and opportunity progress within Salesforce to support clear pipeline visibility and reporting. • Partner with business development, sales operations, marketing, product teams, and customer support to align efforts around customer needs and growth objectives. • Review procurement portals, project tracking resources, and lead tools to uncover opportunities and direct them to the appropriate sales contacts. • Keep active prospects engaged through consistent follow-up and relationship management to help move opportunities forward in the sales cycle.
2026-09-14T00:00:00Z

IT Support Specialist

Chicago, IL
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for a non-profit organization in Chicago, Illinois. This role focuses on resolving day-to-day user issues, maintaining endpoint stability, and ensuring staff can effectively use core workplace technologies. The ideal candidate brings strong troubleshooting skills, a service-oriented mindset, and hands-on experience supporting Microsoft environments and device management tools. Responsibilities: • Deliver front-line technical assistance for hardware, software, and access-related issues submitted through the service desk. • Diagnose and resolve problems involving Microsoft Windows, Microsoft 365 applications, and user account access in a timely manner. • Administer and support devices through Microsoft Intune, including configuration, policy enforcement, and endpoint troubleshooting. • Manage user accounts, permissions, and directory-related tasks within Active Directory. • Support ChromeOS and other end-user devices to maintain reliable functionality across the organization. • Track, update, and close service desk tickets while keeping users informed on progress and next steps. • Escalate complex incidents when needed and collaborate with internal teams to achieve effective resolutions. • Document recurring issues, solutions, and support procedures to improve service consistency and response efficiency.
2026-09-09T00:00:00Z

Customer Service Representative

Elk Grove Village, IL
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a waste and environmental services team in Illinois. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, managing service-related requests, and supporting daily office operations in a fast-paced setting. The person in this role will serve as a key point of contact for customers, ensuring concerns are addressed professionally while maintaining accurate service and account records. Responsibilities: • Respond to inbound customer calls and messages, provide account assistance, and handle service-related questions with professionalism and care. • Work closely with internal teams to investigate and resolve billing concerns, service disputes, and other customer issues in a timely manner. • Speak with customers to gather needed information, enter details into company systems, and maintain accurate records for accounts and service requests. • Prepare service agreements, process order-related documentation, calculate applicable fees, collect deposits, and update account changes such as address revisions or service cancellations. • Accept customer payments, support bank deposit processing, and complete general administrative tasks that help keep the office running efficiently. • Identify opportunities to introduce customers to additional or expanded services when appropriate and communicate customer needs or trends to team leadership. • Escalate service failures to the appropriate departments for review and follow through to support satisfactory resolution. • Deliver a positive customer experience by resolving concerns with practical, cost-conscious, and environmentally responsible solutions.
2026-09-14T00:00:00Z

Customer Service Representative

Arlington Heights, IL
onsite
Permanent / Full Time
52000 - 60000 USD / Yearly
Our client is looking for a Customer Service Representative to support clients and coordinate orders in Arlington Heights, Illinois. This role is ideal for someone who thrives in a deadline-driven environment, stays organized across multiple priorities, and communicates clearly with both customers and internal teams. The person in this position will help keep custom and stock product orders on track from initial request through final delivery while providing thoughtful service and practical solutions.THIS POSITION IS 100% ON-SITE*10% (4 times/year) TRAVEL TO TRADESHOWS IS REQUIRED FOR THIS POSITION* Pay: $25/hour-$29/hourBenefits: Medical, Dental, Vision, 401k, Paid Time Off Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Manage customer orders from purchase order receipt through shipment, ensuring all documentation, acknowledgements, payment details, and delivery information are completed accurately.• Serve as the main point of contact for customers, sales partners, and production teams by providing updates, answering questions, and coordinating changes throughout the order lifecycle.• Review product details and proofs before production, confirm specifications are correct, and partner with the art team to move custom projects forward efficiently.• Handle quote requests, sample coordination, reorder outreach, and product-related follow-up to support ongoing customer needs and sales activity.• Monitor production and shipping timelines closely, escalate risks early, and work across departments to resolve delays, discrepancies, or fulfillment issues before they affect delivery commitments.• Support licensed product processes by maintaining required documentation, tracking labeling needs, and assisting with royalty and compliance-related activities.• Perform administrative customer service tasks such as maintaining account records, processing invoicing support, collecting required forms, and assisting with past-due balance follow-up.• Contribute to office operations by answering incoming calls, welcoming visitors, distributing mail, ordering supplies, and assisting with other administrative needs as assigned.• Travel domestically on a limited basis for industry trade shows, including event preparation, booth setup and breakdown, and participation in scheduled sessions.
2026-09-09T00:00:00Z