2 results for B2bcustomer Experience Specialist in Groveport, OH

Collections Specialist We are in search of an Accounts Receivable Analyst to join our team based in Columbus, Ohio. In this role, you will be responsible for overseeing and managing the entire accounts receivable process, implementing effective CRM and ERP solutions, and utilizing accounting software systems. This role offers a long-term contract employment opportunity. Responsibilities: • Overseeing the entire accounts receivable process including collections and B2B collections • Utilizing various accounting software systems to process and manage customer credit applications • Implementing and managing CRM and ERP solutions to streamline accounting functions • Maintaining accurate and up-to-date customer credit records • Resolving customer inquiries related to accounts receivable in a timely and efficient manner • Monitoring customer accounts and taking appropriate actions as necessary • Using Microsoft Excel for data analysis and reporting related to accounts receivable • Communicating effectively with both internal team members and external customers regarding accounts receivable issues and updates.

Accounts Receivable Specialist We are seeking an Accounts Receivable Specialist to join our team in Dublin, Ohio. The role is within the financial services sector and offers a short term contract employment opportunity. The specialist will leverage key skills in Accounting Software Systems, Enterprise Resource Planning, and Cash Handling to ensure smooth operations in the accounts receivable area. Responsibilities: • Respond to client inquiries efficiently and effectively leveraging CRM • Utilize Accounting Software Systems to process customer credit applications • Ensure accurate and up-to-date customer credit records • Handle cash activities and applications while maintaining accuracy • Conduct B2B collections as required, adhering to set standards and protocols • Monitor customer accounts and engage in appropriate action when necessary • Use Epic Software for various accounting functions • Oversee billing functions ensuring accuracy and timeliness • Employ ADP - Financial Services for various accounts receivable tasks • Utilize ERP - Enterprise Resource Planning for effective resource management.