<p>We are seeking a professional and compassionate Medical Front Desk Coordinator to serve as the first point of contact for patients and visitors. This role is responsible for managing front office operations, greeting patients, scheduling appointments, verifying insurance information, handling intake paperwork, and supporting a positive patient experience in a fast-paced healthcare setting.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet patients, visitors, and vendors in a courteous and professional manner</li><li>Answer and route incoming phone calls</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Check patients in and out and maintain accurate records</li><li>Verify insurance eligibility and collect copays or outstanding balances</li><li>Assist with patient intake forms and update demographic information</li><li>Maintain confidentiality of patient information and follow HIPAA guidelines</li><li>Coordinate with clinical staff to ensure smooth patient flow</li><li>Manage filing, scanning, faxing, and other administrative duties</li><li>Address patient questions and escalate concerns when appropriate</li></ul><p><br></p>
<p>We are seeking a detail-oriented <strong>Medical Denials Specialist</strong> to join our healthcare revenue cycle team. This role is responsible for reviewing, researching, and resolving denied or underpaid medical claims to support timely reimbursement and reduce revenue loss. The ideal candidate has strong knowledge of payer guidelines, appeals processes, and healthcare billing workflows.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review denied, rejected, or underpaid insurance claims and identify root causes</li><li>Investigate payer denials related to coding, authorizations, eligibility, timely filing, medical necessity, and billing errors</li><li>Prepare and submit appeals with appropriate supporting documentation</li><li>Communicate with insurance carriers, patients, providers, and internal departments to resolve claim issues</li><li>Monitor and track denial trends and escalate recurring issues for process improvement</li><li>Maintain accurate and detailed account documentation in billing and practice management systems</li><li>Follow up on outstanding appeals and denied claims to ensure timely resolution</li><li>Partner with billing, coding, and patient access teams to reduce future denials</li><li>Ensure compliance with payer requirements, HIPAA, and internal policies</li></ul><p><br></p>
<p>We are seeking a highly organized and professional <strong>Front Desk Receptionist</strong> to serve as the first point of contact for our office. In this role, you will be at the center of daily operations, helping create a positive experience for customers, clients, and coworkers alike. This position requires someone who can confidently manage a <strong>high volume of calls — approximately 600 per day</strong> — while maintaining accuracy, professionalism, and efficiency. You will answer questions, route calls to the appropriate person or team, and support a variety of administrative and clerical functions that keep the office running smoothly.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer and manage a high volume of inbound phone calls in a courteous and professional manner</li><li>Respond to caller questions and direct calls to the appropriate department or team member</li><li>Welcome and assist visitors as needed at the front desk</li><li>Maintain office organization and support day-to-day administrative operations</li><li>Complete clerical documents accurately and in a timely manner</li><li>Process, sort, and distribute incoming mail properly</li><li>Assist with general office support and additional duties as assigned</li></ul><p><br></p>
<p>We are seeking a detail-oriented <strong>Medical Charge Entry Specialist</strong> to support accurate and timely entry of patient charges, payments, and billing information into the practice management system. This role is critical to maintaining revenue cycle accuracy, ensuring compliance, and supporting clean claim submission.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter medical charges, procedure codes, diagnosis codes, and related billing information into the billing system with a high degree of accuracy.</li><li>Review charge documents for completeness, accuracy, and proper supporting documentation.</li><li>Verify patient demographics, insurance information, provider details, and dates of service before charge entry.</li><li>Identify and resolve charge discrepancies, missing information, and data entry errors in collaboration with clinical and billing teams.</li><li>Maintain productivity and accuracy standards for daily charge entry volumes.</li><li>Assist with corrections, rebills, and adjustments as needed.</li><li>Support claim preparation and help ensure timely submission of accurate claims.</li><li>Follow payer guidelines, billing procedures, and healthcare compliance requirements including HIPAA.</li><li>Document issues and communicate trends impacting billing accuracy or reimbursement.</li><li>Work closely with coders, billers, and front-office staff to support efficient revenue cycle operations.</li></ul><p><br></p>
<p>We are seeking a detail-oriented <strong>Medical Payment Poster Specialist</strong> to join our healthcare finance team. This professional will be responsible for accurately posting payments, adjustments, and denials from insurance carriers and patients into the practice management system, while helping maintain the integrity of the revenue cycle.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Post insurance and patient payments accurately and in a timely manner.</li><li>Review explanation of benefits (EOBs), electronic remittance advice (ERAs), and related payment documentation.</li><li>Reconcile posted payments against daily deposits and billing records.</li><li>Identify and escalate payment discrepancies, underpayments, denials, and posting errors.</li><li>Apply contractual adjustments, refunds, and write-offs according to company policies.</li><li>Maintain accurate account documentation and support account resolution efforts.</li><li>Collaborate with billing, collections, and revenue cycle teams to resolve payment issues.</li><li>Ensure compliance with healthcare regulations, payer requirements, and internal procedures.</li></ul><p><br></p>
<p><strong>Job Summary:</strong></p><p>We are seeking a detail-oriented and customer-focused Patient Access Specialist to support front-end patient operations and ensure a smooth registration and intake experience. This role is responsible for greeting patients, verifying insurance, collecting demographic and financial information, scheduling appointments, and helping maintain accurate records. The ideal candidate has strong communication skills, healthcare administrative experience, and the ability to work effectively in a fast-paced environment.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet patients and provide professional, friendly service during registration and check-in</li><li>Obtain, verify, and update patient demographic, insurance, and financial information</li><li>Schedule, confirm, and reschedule patient appointments as needed</li><li>Explain forms, policies, and procedures to patients and families</li><li>Collect copayments and assist with payment-related questions</li><li>Ensure accurate data entry in electronic medical record and patient access systems</li><li>Coordinate with clinical and administrative staff to support patient flow</li><li>Maintain confidentiality and comply with HIPAA and organizational policies</li><li>Resolve patient inquiries and escalate complex issues when appropriate</li><li>Support records management, scheduling, and other administrative duties as assigned</li></ul><p><br></p>
<p>We are seeking a compassionate, detail-oriented <strong>Medical Customer Service Representative</strong> to join our team. In this role, you will serve as a primary point of contact for patients, providers and internal staff, helping ensure a positive experience through excellent service and accurate support. The ideal candidate is professional, organized and comfortable working in a fast-paced healthcare environment.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer incoming calls and respond to patient inquiries in a courteous and timely manner</li><li>Assist patients with appointment scheduling, registration and general service questions</li><li>Verify patient information and update records accurately in the system</li><li>Explain office procedures, insurance requirements and billing-related information as appropriate</li><li>Route calls and messages to the appropriate departments or medical staff</li><li>Resolve customer concerns efficiently while maintaining empathy and professionalism</li><li>Support patient intake and administrative processes</li><li>Maintain confidentiality of patient information and follow all applicable privacy guidelines</li><li>Document all interactions clearly and accurately</li><li>Assist with additional front office or customer support duties as needed</li></ul><p><br></p>
<p>We are seeking a detail-oriented and customer-focused <strong>Patient Registration Specialist</strong> to join our healthcare team in Carmel, Indiana on a part-time basis. In this role, you will be responsible for greeting patients, collecting and verifying demographic and insurance information, and ensuring accurate registration in the system. The ideal candidate has strong communication skills, excellent attention to detail, and a commitment to providing outstanding patient service.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 11am -5pm (sometimes 5:30pm)</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet patients and visitors in a professional and friendly manner</li><li>Register patients accurately by collecting demographic, insurance, and medical information</li><li>Verify insurance eligibility and obtain necessary authorizations when needed</li><li>Update patient records and maintain data accuracy in electronic systems</li><li>Answer phones and respond to patient inquiries regarding registration and appointments</li><li>Collect copays and process payments, as applicable</li><li>Ensure compliance with HIPAA and all patient privacy regulations</li><li>Coordinate with clinical and administrative staff to support smooth patient flow</li></ul><p><br></p>
We are looking for a dependable Receptionist to support daily front-desk operations for a non-profit organization in Indianapolis, Indiana. This Contract position is ideal for someone who communicates professionally, stays organized in a fast-paced setting, and helps create a welcoming experience for visitors and staff. The role will contribute to smooth administrative coordination by managing schedules, maintaining records, and handling incoming communications with accuracy and care.<br><br>Responsibilities:<br>• Welcome visitors, answer front-desk inquiries, and guide guests to the appropriate staff members or meeting locations.<br>• Maintain department files and shared records, ensuring information is current, organized, and easy to retrieve.<br>• Oversee the master calendar by updating appointments, events, and schedule changes so teams remain informed.<br>• Receive, sort, and distribute incoming mail, packages, and other deliveries in a timely manner.<br>• Scan paper documents and upload them into electronic files while preserving accuracy and completeness.<br>• Monitor daily administrative needs and provide general receptionist support to help office operations run efficiently.<br>• Communicate updates clearly with internal teams to keep important office items and schedule details aligned.