We are looking for a Customer Service Representative to join our team in Greenville, South Carolina. In this Contract to permanent role, you will play a key part in ensuring smooth communication, order processing, and customer satisfaction within the healthcare and social assistance industry. This position offers an excellent opportunity to work collaboratively across teams and directly assist customers.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone and email with professionalism and efficiency.<br>• Process customer orders accurately and ensure timely tracking and delivery.<br>• Collaborate with internal teams to resolve customer issues and streamline workflows.<br>• Maintain detailed records of customer interactions and order statuses using relevant software.<br>• Utilize tools like Outlook and Teams to manage communications and scheduling effectively.<br>• Address inbound calls and emails promptly, providing clear and helpful information.<br>• Support data entry tasks to ensure the integrity of customer and order information.<br>• Coordinate with shipping providers to monitor and update delivery timelines.<br>• Assist in scheduling appointments and managing calendars for client services.<br>• Deliver exceptional service while adhering to business casual attire guidelines.
We are looking for a dedicated Customer Service Representative to join our team in Belton, South Carolina. In this Contract to permanent role, you will play a key part in ensuring customer satisfaction by providing timely and detail-oriented support to clients. This position offers an excellent opportunity to contribute to a dynamic environment while developing your skills in customer service.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries and provide accurate information about products and services.<br>• Manage and coordinate schedules to ensure efficient service delivery.<br>• Handle customer complaints and resolve issues effectively to maintain customer satisfaction.<br>• Document interactions and maintain up-to-date records in the system.<br>• Collaborate with team members to improve service processes and enhance overall efficiency.<br>• Identify customer needs and offer tailored solutions to meet their expectations.<br>• Monitor and report recurring issues to contribute to process improvements.<br>• Assist in training new team members on customer service protocols and tools.<br>• Follow company policies and procedures to ensure compliance and consistency in service delivery.
We are looking for a dedicated Patient Service Representative to join our team in Greenville, South Carolina. In this role, you will be responsible for providing exceptional customer service and administrative support to patients. This is a contract-to-permanent position, offering an excellent opportunity to grow within the healthcare industry.<br><br>Responsibilities:<br>• Manage a high volume of inbound and outbound calls, averaging 60–80 daily.<br>• Deliver outstanding support and assistance to patients, ensuring their needs are met.<br>• Accurately input patient information and other relevant data into the system.<br>• Coordinate and schedule patient appointments efficiently.<br>• Maintain a detail-oriented and empathetic demeanor while interacting with patients.<br>• Collaborate with team members to ensure seamless patient service operations.<br>• Address patient inquiries and resolve issues promptly.<br>• Uphold confidentiality and compliance with healthcare regulations.
<p>We are looking for a Sales Support Specialist to join our dynamic team in Duncan, South Carolina. In this role, you will bridge the gap between sales, marketing, and distributor networks, ensuring smooth operations and fostering strong relationships. This position is an excellent opportunity for individuals with a passion for delivering exceptional service and optimizing sales processes.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary support for the sales team, providing essential tools, accurate information, and materials to aid in closing deals and managing distributor relationships.</p><p>• Manage incoming leads, ensuring they are routed correctly and followed up on promptly by the appropriate sales representative.</p><p>• Communicate effectively with dealers and regional representatives, addressing inquiries and logistical updates with professionalism and clarity.</p><p>• Oversee order tracking and provide updates on shipping and related issues to both internal teams and external partners.</p><p>• Collaborate with marketing leadership to supply product information, digital assets, promotional materials, and other resources as needed.</p><p>• Coordinate product launches, dealer campaigns, and marketing initiatives, ensuring alignment with sales team needs.</p><p>• Update and distribute sales materials, including presentations, brochures, and price lists, to maintain consistency and accuracy.</p><p>• Gather feedback from sales teams and distributors to support continuous improvement in marketing strategies and materials.</p><p>• Prepare proposals, contracts, and reports, ensuring all documents meet branding and quality standards.</p><p>• Handle sensitive information, contracts, and pricing details with discretion and confidentiality.</p>
