<p>The Career Service Specialist is responsible for helping homeless veterans gain meaningful employment through individualized career counseling, job readiness training, resume support, and targeted job placement. This role works closely with veterans, local employers, and community partners to facilitate successful workforce integration and promote long-term economic self-sufficiency.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct intake assessments with program participants to determine employment readiness, strengths, and barriers.</li><li>Develop personalized employment plans and provide ongoing career coaching to support progress toward job goals.</li><li>Organize and deliver workshops on job search strategies, resume writing, interview preparation, and workplace success.</li><li>Build relationships with local employers to identify job opportunities and advocate for hiring program participants.</li><li>Assist clients with application processes, preparing for interviews, and following up on job leads.</li><li>Collaborate with case managers, housing coordinators, and supportive service staff to address barriers outside of employment.</li><li>Track participant progress and maintain accurate documentation in accordance with grant and program requirements.</li><li>Represent the organization at job fairs, networking events, and community meetings as needed.</li><li>Stay informed about local labor market trends and resources.</li></ul><p><br></p>
Do you want to become a critical part of an innovative company? Robert Half has an opportunity for a permanent Staff Accountant. You might be our ideal candidate, if you are driven by a challenging work environment with many components. This Staff Accountant role's duties will require preparing journal entries, monthly and year-end closings, bank reconciliation, fixed asset maintenance, and general ledger reconciliation. This role is for someone who wants to perform internal reporting during the monthly close, participate in compliance, interact with our external auditors for quarterly reviews and annual audits, and review schedules reporting processes. Based in the Grand Rapids, Michigan area, this role is a career-building, multi-faceted opportunity to work for a company that recognizes and rewards hard work. This is a job where a detail-oriented and analytical thinker with a talent for creating Financial Statements, Cash Flow projections, and Budgets can thrive. <br> Major responsibilities <br> - Partake in various department-wide initiatives <br> - Compose analyses for income statements and monthly balance sheets for management reporting <br> - Conduct month end close and compose journal entries with minimal supervision <br> - Manage schedules for monthly payments and capital lease <br> - Coordinate and analyze a variety of financial data, then report it in a way that is useful and understandable <br> - Assist in the month end, quarter end and year end closing process including monthly financial close workbook preparation <br> - Impromptu reporting and special projects, when requested <br> - Produce complex journal entries and account reconciliations which include, but are not limited to, cash, prepaid expenses, and payroll <br> - Manage intercompany reconciliation, billings, and transactions <br> - Maintain, implement, and adhere to internal controls while ensuring that accounting procedures comply with GAAP <br> - Regularly maintain and reconcile journal entries <br> - Become well-versed in month end balance sheet account reconciliations <br> - Oversee depreciation, fixed asset ledgers, and reconciliation
<p>We’re seeking a dynamic and hands-on HR Manager to lead and manage all aspects of human resources for our small but growing automation office. As the sole HR professional, you’ll play a pivotal role in shaping our workplace culture, enhancing employee engagement, and ensuring HR operations run smoothly and compliantly.</p><p>This is a unique opportunity for someone who thrives in a collaborative environment, enjoys wearing multiple hats, and is passionate about building a positive and productive workplace.</p><p><br></p><p>Key Responsibilities</p><ul><li>Culture & Engagement</li><li>Champion initiatives to improve workplace culture, morale, and employee satisfaction.</li><li>Develop and implement programs that promote diversity, inclusion, and belonging.</li><li>Act as a trusted advisor and resource for employees and leadership.</li><li>HR Operations</li><li>Manage all HR functions including recruitment, onboarding, benefits administration, performance management, and offboarding.</li><li>Maintain and update HR policies, procedures, and employee handbook.</li><li>Ensure compliance with federal, state, and local employment laws and regulations.</li><li>Talent Acquisition</li><li>Partner with hiring managers to identify staffing needs and lead the recruitment process.</li><li>Build relationships with local talent sources and community organizations.</li><li>Employee Relations</li><li>Provide guidance on conflict resolution, disciplinary actions, and employee concerns.</li><li>Conduct investigations when necessary and ensure fair and consistent outcomes.</li><li>Training & Development</li><li>Identify training needs and coordinate professional development opportunities.</li><li>Support managers in coaching and developing their teams.</li></ul><p><br></p><p>Qualifications</p><ul><li>Bachelor’s degree in Human Resources, Business Administration, or related field.</li><li>5+ years of progressive HR experience, preferably in a small or mid-sized company.</li><li>Strong knowledge of employment laws and HR best practices.</li><li>Excellent interpersonal, communication, and organizational skills.</li><li>Ability to work independently and manage multiple priorities.</li><li>Experience in manufacturing, engineering, or automation industries is a plus.</li></ul><p><br></p><p>What We Offer</p><ul><li>A collaborative and innovative work environment.</li><li>Opportunity to make a meaningful impact on company culture and growth.</li><li>Competitive compensation and benefits package.</li><li>Flexibility and autonomy in your role.</li></ul>
Job Responsibilities:<br>• Lead and mentor a team of planning, scheduling, shipping, and outside processing professionals.<br>• Develop and execute supply chain strategies aligned with plant goals for cost, quality, delivery, and compliance.<br>• Lead sourcing and supplier performance management for raw materials (e.g., waxes, ceramics, alloys) and outside processes (e.g., HIP, NDT, heat treatment).<br>• Oversee master production scheduling (MPS) and materials requirements planning (MRP) for casting operations.<br>• Ensure alignment between customer demand, manufacturing capacity, and material availability.<br>• Implement and maintain systems to control inventory accuracy, optimize stock levels, and ensure traceability (lot control, shelf life, serialization).<br>• Drive continuous improvement in inventory turns and reduce obsolescence.<br>• Manage inbound and outbound logistics, ensuring compliance with export controls (e.g., ITAR/EAR) and aerospace packaging standards.<br>• Coordinate closely with Engineering, Quality, and Operations to support new product introductions (NPI), engineering changes, and production changes.<br>• Support customer on-time delivery (OTD) and fulfillment metrics through proactive planning and issue resolution.<br>Qualifications<br>BASIC QUALIFICATIONS: <br>• B.S. Degree from an accredited institution.<br>• Minimum of 7 years of experience in a supply chain position; minimum of 5 years of leadership experience. <br>• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.<br>PREFERRED REQUIREMENTS: <br>• B.S. Degree in supply chain<br>• APICS/ASCM CPIM certification.<br>• Experience with scheduling manufacturing production.<br>• Experience developing relationships with customers and suppliers.<br>• Excellent communication skills, oral and written.<br>• Demonstrated project management skills.<br>• Excellent analytical skills.<br>• Continuous improvement/growth mindset.<br>• Proficient in practical application of MRP logic.<br>• Knowledge of Oracle/ERP system.
<p>Are you passionate about building positive employee experiences and driving HR excellence? Our team is seeking HR Generalists for ongoing opportunities to support a variety of clients and industries.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day HR operations, including onboarding, offboarding, and payroll administration</li><li>Support recruitment efforts, including job postings, candidate screenings, and coordinating interviews</li><li>Assist with benefits administration and employee relations matters</li><li>Ensure compliance with employment laws, policies, and best practices</li><li>Coordinate and deliver training and employee development programs</li><li>Provide guidance to managers and staff regarding HR procedures and policies</li></ul><p><br></p>
<p>Are you passionate about building positive employee experiences and driving HR excellence? Our team is seeking HR Generalists for ongoing opportunities to support a variety of clients and industries.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day HR operations, including onboarding, offboarding, and payroll administration</li><li>Support recruitment efforts, including job postings, candidate screenings, and coordinating interviews</li><li>Assist with benefits administration and employee relations matters</li><li>Ensure compliance with employment laws, policies, and best practices</li><li>Coordinate and deliver training and employee development programs</li><li>Provide guidance to managers and staff regarding HR procedures and policies</li></ul><p><br></p><p><br></p>
We are looking for a skilled Attorney to join a dynamic and growing law firm in Grand Rapids, Michigan. This role is ideal for professionals with a background in insurance defense, coverage, or commercial litigation, who are seeking a collaborative environment and opportunities for career advancement. The firm prides itself on fostering a balanced work-life culture and providing a clear pathway to partnership.<br><br>Responsibilities:<br>• Represent clients in insurance defense, coverage matters, and commercial litigation cases.<br>• Draft and review legal briefs, motions, and other court documents with precision and attention to detail.<br>• Handle all aspects of civil litigation, including client consultations, case strategy development, and courtroom representation.<br>• Manage claims administration processes and provide legal advice to clients regarding their options.<br>• Respond to complaints and disputes effectively, ensuring timely resolution and client satisfaction.<br>• Utilize case and document management software to organize and track case progress efficiently.<br>• Conduct thorough legal research to support case strategies and arguments.<br>• Collaborate with colleagues to ensure high-quality legal services and maintain a collegial work environment.<br>• Develop business opportunities and maintain positive client relationships to contribute to the firm's growth.<br>• Stay updated on relevant legal developments and industry trends to provide informed counsel.
<p>We are looking for an experienced HR Generalist to join our team in New Era, Michigan. In this role, you will manage multiple human resources functions, including benefits administration, employee relations, compliance, and performance management. The ideal candidate will bring a strong background in HR practices and a commitment to fostering a positive workplace environment.</p><p><br></p><p>Responsibilities:</p><p>• Administer employee benefits programs, including maintaining accurate enrollment data, reconciling benefit bills, and coordinating with vendors for claims and billing inquiries.</p><p>• Oversee compliance with federal regulations regarding benefit plans and support open enrollment communication for new hires and existing employees.</p><p>• Manage leave administration processes, including short-term and long-term disability claims, workers’ compensation filings, and adherence to leave-related policies.</p><p>• Handle full-cycle recruitment for various roles, including sourcing, screening, interviewing, and extending offers in collaboration with hiring managers.</p><p>• Facilitate onboarding and new employee orientation while ensuring smooth offboarding processes through coordination with payroll and other departments.</p><p>• Support employee relations by coaching managers on performance management and assisting in the development and implementation of workplace policies.</p><p>• Ensure compliance with employment laws and maintain accurate records for mandatory training, certifications, and assessments.</p><p>• Prepare and update employee handbooks, track compliance metrics, and contribute to department goals and objectives.</p><p>• Respond to employment verification requests and unemployment claims while maintaining confidentiality and compliance.</p><p>• Plan and organize company-sponsored activities and events to foster employee engagement.</p>
<p>Calling all Certified Public Accountants or accomplished Public Accountants! Are you ready to elevate your career and leverage your expertise in accounting and financial reporting? We have exciting opportunities that will allow you to make a lasting impact in a fast-paced, dynamic corporate environment. From managing complex financial processes to driving strategic initiatives, your skills and insights can shine in a role that values precision, innovation, and collaboration. Reach out today by calling Katie Ruger at 616-600-8734!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Take ownership of period-end accounting activities, including legal accruals, environmental accruals, intangible assets, goodwill, and royalty revenues.</li><li>Play a crucial role in annual goodwill and tradename impairment evaluations to ensure compliance and flawless execution.</li><li>Lead pension valuation accounting processes, leveraging your problem-solving skills to maintain internal controls.</li><li>Manage monthly and quarterly lease accounting activities with precision and attention to detail.</li><li>Take charge of foreign currency derivative accounting, ensuring seamless controls and reporting.</li><li>Solve complex accounting issues with innovative solutions and detailed documentation that drives success.</li><li>Prepare and coordinate financial statement filings, including Form 10-Q, Form 10-K, and Form 8-K, to ensure impeccable reporting accuracy.</li><li>Provide insightful financial analyses and reconciliations to support corporate policies and strategic goals.</li><li>Collaborate with corporate teams to tackle audit inquiries and deliver impactful financial results.</li><li>Be an invaluable contributor to cross-functional projects that foster improvements and success across the organization.</li></ul>
<p>We are seeking an experienced and driven <strong>Assistant Plant Controller</strong> to provide deep analysis for our client in Whitehall, MI. This high-visibility role serves as a strategic business partner to the Plant Controller, overseeing all finance functions at the manufacturing facility and driving impactful decisions to support organizational success. </p><p><br></p><p> This position demands exceptional analytical skills, and a deep understanding of manufacturing operations. It offers a unique opportunity to collaborate with senior management, influence business strategies, and directly contribute to the performance and profitability of the facility. This role is perfect for candidates who are not only highly skilled in financial management but also curious, hands-on, and driven to make a difference across the organization. </p><p><br></p><p> Please call Katie Ruger today for more information at 616-600-8734! </p><p><br></p><p><strong> Key Responsibilities</strong> </p><ul><li>Lead and direct the daily activities of General and Cost Accounting personnel, ensuring compliance with company policies. </li><li>Train and inform plant controlling teams on policies, procedures, and tools to enhance consistency and effectiveness. </li><li>Provide timely and accurate analyses and data insights to assist senior management in decision-making. </li><li>Develop, analyze, and implement plans, forecasts, and projections while maintaining systems to monitor their progress. </li><li>Coordinate and oversee reporting requirements along with internal and external audits, maintaining full compliance. </li><li>Ensure internal accounting controls across various functions, including inventory, payroll, accounts payable, and cash management. </li><li>Participate in physical inventory planning and auditing while driving continuous improvement in processes. </li><li>Manage and maintain the Capital Asset System, ensuring accuracy and timeliness of data entry. </li><li>Actively ensure all activities are conducted safely, environmentally responsibly, and in compliance with company standards. </li><li>Promote adherence to company policies, ASATS compliance and SOX standards. </li><li>Drive standardization and consistency of controlling processes within the Industrial Group, addressing discrepancies where needed. Evaluate financial impacts of action plans and provide clear follow-up for progress tracking. Apply manufacturing principles and techniques to optimize operations and outcomes. </li></ul><p><br></p><p>This position presents an incredible opportunity for a finance leader to step into a highly influential role with visibility across the organization and significant autonomy to drive results. If you are passionate about combining financial expertise with operational collaboration to maximize outcomes, we encourage you to apply</p>
<p>Ready to take project financial management to the next level? This position offers the opportunity to make a direct impact on both team performance and organizational growth. The Project Accounting Manager plays a pivotal role in driving the financial success of construction projects. This position isn't just about managing numbers—it's about building a high-performance accounting team and partnering closely with project leaders to ensure every project stays on track, on budget, and in compliance.</p><p>Key Highlights:</p><ul><li>Dynamic Team Leadership: Guides, motivates, and develops a dedicated group of project accountants to consistently deliver top results.</li><li>Full-Scope Financial Oversight: Manages all client billing, job costing, WIP analysis, and financial controls, ensuring accurate and timely reporting.</li><li>Strategic Collaboration: Works hand-in-hand with project managers to provide meaningful cost insights, resolve challenges, and enhance decision-making.</li><li>Compliance Champion: Protects assets and ensures adherence to contract terms, regulatory requirements, and best practices documentation.</li><li>Month-End Specialist: Oversees critical month-end closing activities, financial reconciliations, and reporting, playing a central role in audit preparation.</li><li>Process Innovator: Continuously seeks ways to improve systems and workflows, leveraging cutting-edge accounting software for greater accuracy and efficiency.</li></ul><p>What Sets This Role Apart? This is more than accounting—it's proactive leadership, strategic problem-solving, and bringing together the people and processes needed for project success. An ideal fit for professionals who thrive on collaboration, drive constant improvement, and excel at transforming financial data into actionable insight.</p><p><br></p>
<p>Our client is seeking a Sr. Accounts Payable Accountant to join their team. They will be responsible for the day-to-day management of all payment cycle activities, including completing payments, maintaining proper controls within the payment cycle, balance sheet reconciliations, oversight of intercompany accounts, accurate and timely recording of expenditures and month end accruals.</p><p>What you'll be handling</p><p>• Entering invoices: after obtaining authorized approvals, matching the purchase orders and receiving records in MS Dynamics Navision (3 way match)</p><p>• Maintain Project related (deposit plan) invoices</p><p>• Reconciliation of AP accounts</p><p>• Received not invoiced Accounts, AP Month End Accruals</p><p>• Prepare and process electronic transfers and payments according to schedule</p><p>• Balance Sheet Account Analysis: Prepaids, Intercompany COGS/Expense Accounts</p><p>• Month End Job and Expense Accruals</p><p>• Monitor invoices-taxable items, correct account numbers, and discounts</p><p>• Maintain vendor accounts, correspond with vendors and respond to inquiries</p><p>• Research and resolve invoice/PO discrepancies and issues</p><p>• Prepare 1099 and 1096 documentations</p><p>• Maintain Concur Expense report program including tracking expenses and processing expense reports (IRS guidelines)</p><p>• Provide supporting documentation for yearend audits</p><p>• Maintain accurate historical records</p><p>• Maintain confidentiality of organizational information</p><p>• Perform other duties as required/assigned</p><p><br></p><p><br></p>
<p>Accounts Payable Specialist</p><p>Department: Finance Reports to: Controller</p><p>Job Summary:</p><p>This position will perform duties associated with the accounting function of the company with a focus on Accounts Payable and Credit Card Expenditures.</p><p>Primary Responsibilities:</p><p>• Verify invoice details against purchase orders and shipping documents.</p><p>• Identify and address any discrepancies or errors on matching process prior to posting into ERP system (AccountingSeed) for payment.</p><p>• Reconcile accounts payable balance with vendor statements monthly.</p><p>• Verify invoice details and enter all corporate billing invoices into ERP system.</p><p>• Review all freight bills: File disputes as needed, complete customer billbacks , track to resolution.</p><p>• Prepare bi-weekly electronic check run</p><p>• Create new vendor payment templates in bank for approval.</p><p>• Enter vendor payments to be processed via ACH and wire for approval.</p><p>• Process approved vendor payments via credit card.</p><p>• Maintain accurate and organized financial records, vendor files, and payment documentation</p><p>• Review monthly general ledger transactions within SG& A accounts for accuracy and recurring automated transactions when utilized.</p><p>• Reconcile monthly credit card statement.</p><p>• Maintain vendor information in ERP system.</p><p>• Assist in the month end close process.</p><p>• Prepare/issue 1099’s as part of year-end process.</p><p>• Backup for the Accounts Receivable function</p><p>• Create process improvements that streamline/automate accounts payable tasks and reporting</p><p>• Perform ad hoc requests necessary to support the Company</p><p><br></p>
We are looking for an experienced Senior Accountant to join our team in Grand Rapids, Michigan. This role offers the opportunity to work on diverse projects across industries, allowing you to enhance your skills and build expertise in accounting processes and software. As a consultant, you will enjoy the stability of permanent employment while contributing to meaningful client engagements.<br><br>Responsibilities:<br>• Manage month-end close processes, ensuring accurate and timely financial reporting.<br>• Prepare and post adjusting journal entries to maintain proper account balances.<br>• Reconcile complex accounts and resolve discrepancies to ensure accuracy.<br>• Compile and analyze financial statements, including balance sheets, income statements, and cash flow reports.<br>• Conduct monthly variance analyses to identify trends and areas for improvement.<br>• Assist in the development of financial forecasts and budgets, providing actionable insights.<br>• Collaborate with cross-functional teams to streamline accounting processes and improve efficiency.<br>• Utilize advanced Excel functions to analyze large datasets and create financial models.<br>• Apply expertise in industry-specific software to support client needs and deliver high-quality results.
<p>We are looking for an experienced Human Resources (HR) Director to join our team on a contract basis in Kalamazoo, Michigan. In this role, you will oversee key HR functions, including employee relations, compliance, and benefits administration. This is an excellent opportunity to contribute to a dynamic healthcare organization and work closely with senior leadership to drive impactful initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with senior leadership and executives to align HR strategies with organizational goals.</p><p>• Manage and maintain the Human Resources Information System (HRIS) to ensure data accuracy and reliability.</p><p>• Oversee recruitment and training programs to attract and develop top talent.</p><p>• Ensure employee records are up-to-date and compliant with legal and organizational standards.</p><p>• Develop and update employee handbooks to reflect current policies and procedures.</p><p>• Administer benefits programs, including enrollment, communication, and issue resolution.</p><p>• Implement HR policies and ensure compliance with federal, state, and local regulations.</p><p>• Conduct audits to assess adherence to company policies and compliance requirements.</p><p>• Provide guidance on employee relations issues, fostering a positive work environment.</p><p>• Monitor and validate data related to HR processes to support effective decision-making.</p>
<p>We are looking for a detail-oriented Post Closing Analyst to join our team on a Contract basis in Byron Center, MI. In this role, you will review closed government loans to ensure compliance with agency guidelines, resolve deficiencies, and maintain accurate documentation. The ideal candidate will be skilled in loan processes and possess the ability to work independently while adhering to strict deadlines and regulatory requirements.</p><p><br></p><p>Responsibilities:</p><p>• Review closed government loans to confirm they meet agency guidelines by utilizing detailed checklists tailored to different loan types.</p><p>• Resolve any deficiencies identified in loan files before insuring the loans with the agency.</p><p>• Record missing or incorrect documentation in the origination system and track efforts to obtain necessary items.</p><p>• Input data into various agency systems, such as VA WebLGY for VA loans and FHA Connection for FHA loans, using information from loan files.</p><p>• Manage escalated cases efficiently and professionally, ensuring prompt resolution.</p><p>• Coordinate and oversee processes, reviews, or projects related to loan administration using specialized skills.</p><p>• Maintain detailed knowledge of company procedures, operational guidelines, and the needs of both internal and external clients.</p><p>• Address discrepancies between expected and actual activity in compliance with department deadlines and reporting standards.</p><p>• Prioritize daily workload independently, assessing risks and adhering to established deadlines and investor requirements.</p><p>• Follow bank policies, procedures, and regulatory guidelines to ensure accurate reporting, remitting, and reconciling activities</p>
<p>We are seeking an experienced IT Technician to provide onsite support on a contract basis for a production team in Grand Rapids, Michigan. This contract position requires 40 hours per week and fully onsite in Grand Rapids. The ideal candidate will have manufacturing/plant floor IT Support experience.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite IT support for approximately 30–35 production team members, focusing on devices such as iPads and computers.</p><p>• Address technical issues promptly and ensure proper functioning of equipment and software.</p><p>• Guide users on IT processes and protocols to improve overall system usage and efficiency.</p><p>• Perform routine maintenance tasks, including weekly cleaning and upkeep of devices.</p><p>• Manage IT tickets, ensuring they are routed appropriately through the designated support provider.</p><p>• Collaborate with the remote IT support team for escalations and advanced troubleshooting.</p><p>• Provide training and instructions to end-users for better understanding of IT systems and tools.</p><p>• Support ipad devices in a manufacturing setting </p><p>• Ensure timely updates and patches are applied to all devices to maintain security and performance.</p><p>• Maintain clear communication with team members and stakeholders regarding IT-related concerns.</p>
<p>We are looking for a skilled Accounting Manager to join our client on a part-time basis in Grand Rapids, Michigan. In this role, you will oversee key financial operations, ensuring accuracy and compliance with accounting standards. This position offers an opportunity to contribute to a dynamic and detail-oriented services environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage month-end closing processes to ensure timely and accurate reporting.</p><p>• Oversee the maintenance and reconciliation of general ledger accounts.</p><p>• Prepare and review financial statements, ensuring compliance with auditing standards.</p><p>• Conduct account reconciliations to maintain financial accuracy and resolve discrepancies.</p><p>• Manage journal entries and ensure proper documentation.</p><p>• Hands on accounts payable (AP) and accounts receivable (AR) activities.</p><p>• Utilize QuickBooks to track and manage financial data efficiently.</p><p>• Collaborate with auditors during financial statement audits to ensure compliance.</p><p>• Develop and implement accounting procedures to improve operational efficiency.</p>
We are looking for a skilled Software Engineer to join our manufacturing team in Grand Rapids, Michigan. In this role, you will design and implement innovative software solutions, collaborate with cross-functional teams, and ensure systems are optimized for business needs. This position offers a dynamic environment where your technical expertise will directly contribute to organizational success.<br><br>Responsibilities:<br>• Develop and maintain software applications using languages such as C#, .NET, and JavaScript.<br>• Create and optimize front-end interfaces with tools like React.js and HTML.<br>• Manage database systems, including SQL and T-SQL, to ensure data integrity and performance.<br>• Integrate ERP systems such as Epicor to streamline business operations.<br>• Utilize AI tools and services to deliver rapid and effective solutions.<br>• Map and document processes using tools like Google Drawing, Visio, or Lucidchart.<br>• Collaborate with team members to identify and implement improvements to existing systems.<br>• Troubleshoot and resolve on-call emergency situations as needed.<br>• Participate in scheduled maintenance and system upgrades during off-hours.<br>• Travel occasionally to support project and system needs.
<p>We are seeking a motivated and detail-oriented Customer Service Specialist for ongoing opportunities. In this role, you will play a key part in delivering exceptional support and solutions to our clients while maintaining high standards of professionalism and service. This is an ongoing position ideal for individuals who have a passion for customer satisfaction and enjoy working in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, or live chat.</li><li>Provide accurate information about products, services, policies, and processes to clients.</li><li>Resolve customer complaints and escalate issues to appropriate departments when required.</li><li>Document customer interactions, feedback, and resolutions in the company’s CRM system.</li><li>Collaborate with internal teams to ensure customer needs are met efficiently.</li><li>Identify opportunities to improve customer experience and contribute ideas for enhancing service quality.</li><li>Meet or exceed performance goals, including response times, resolution rates, and customer satisfaction.</li></ul>
We are looking for an experienced Audit Manager to join our team in Grand Rapids, Michigan. This role involves overseeing client engagements, providing expert consultation on complex accounting matters, and mentoring team members to support their growth and development. If you have a passion for delivering high-quality assurance services and fostering meaningful client relationships, we want to hear from you.<br><br>Responsibilities:<br>• Manage all phases of client engagements, including planning, scheduling, fieldwork, and communication with clients.<br>• Supervise and mentor staff, providing guidance, training, and performance evaluations.<br>• Conduct detailed reviews of team members' work and ensure proper documentation for each engagement.<br>• Research and resolve intricate accounting issues to provide accurate and reliable solutions.<br>• Collaborate with senior leadership and partners to align engagement strategies with client needs.<br>• Ensure compliance with internal controls, industry standards, and U.S. GAAP regulations.<br>• Assist clients with financial statement preparation and offer insights on improving their accounting processes.<br>• Maintain and strengthen client relationships by addressing their concerns and providing proactive advice.<br>• Monitor project budgets and timelines to ensure efficient delivery of services.
We are looking for an experienced Help Desk Analyst II to join our team in Grand Rapids, Michigan. In this long-term contract position, you will play a key role in providing technical support and ensuring smooth IT operations for both hardware and software systems. The ideal candidate will have a strong background in IT service management and troubleshooting, with a focus on delivering exceptional support to end-users.<br><br>Responsibilities:<br>• Manage IT incidents, service requests, and change processes to ensure timely resolution and compliance.<br>• Maintain accurate asset management records for hardware and software across the organization.<br>• Provide audit support by assisting with compliance activities and gathering required data.<br>• Deliver specialized IT support for the executive team, particularly related to Apple products.<br>• Perform hardware and software installations, configurations, diagnostics, and repairs at office locations.<br>• Ensure adherence to security protocols and asset management standards for all IT systems.<br>• Utilize corporate systems and workflows to handle incidents, requests, and change management processes effectively.<br>• Participate in on-call rotations to provide after-hours IT support as needed.<br>• Collaborate on IT projects and initiatives, contributing technical expertise and assistance.<br>• Undertake additional tasks as assigned by the IT Service Desk Manager or Team Leader.
We are looking for an experienced Tax Senior Manager to join our team in Grand Rapids, Michigan. As a key leader within the Tax Department, you will oversee client engagements, provide mentorship to staff, and ensure the highest quality of service across a variety of tax-related projects. This role offers an excellent opportunity to contribute to a growing firm while working on complex tax matters for individuals, businesses, and other entities.<br><br>Responsibilities:<br>• Manage all phases of tax engagements, including planning, execution, and client communication.<br>• Review complex tax returns for individuals, partnerships, corporations, estates, trusts, and tax-exempt entities, ensuring compliance with high standards.<br>• Delegate tasks to team members based on their expertise and provide mentorship to enhance their skills.<br>• Foster and maintain strong client relationships while delivering exceptional customer service.<br>• Conduct technical research on tax issues and provide strategic guidance to clients.<br>• Lead, train, and evaluate staff and managers to promote growth and performance excellence.<br>• Identify opportunities to expand service offerings and strengthen client relationships.<br>• Participate in business development activities, including networking and involvement in relevant organizations.<br>• Ensure timely delivery of high-quality work products to clients.
We are looking for an experienced Quality Manager to join our team in Whitehall, Michigan. This role is vital to ensuring operational excellence and maintaining high-quality standards across supply chain processes. The ideal candidate will bring expertise in quality management within the automotive industry and demonstrate strong leadership skills.<br><br>Responsibilities:<br>• Oversee and maintain quality management systems to ensure compliance with industry standards.<br>• Collaborate with supply chain teams to optimize processes and ensure seamless operations.<br>• Monitor and analyze data to identify areas for improvement and implement corrective actions.<br>• Lead quality audits and inspections to verify adherence to established protocols.<br>• Work closely with purchasing teams to manage global supply chain requirements and purchase requests.<br>• Develop and implement strategies to enhance quality and efficiency across supply chain functions.<br>• Train and mentor team members on quality control practices and procedures.<br>• Stay updated with industry trends and regulatory changes to maintain best practices.<br>• Communicate effectively with stakeholders to align quality objectives with organizational goals.
<p>Our client is a prominent law firm seeking an Associate Attorney with more than three years of experience in litigation. This prestigious firm offers an opportunity to represent clients in state and federal courts, administrative proceedings, and appellate courts as part of a successful team of attorneys.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Representing clients in state, federal, and appellate courts as well as administrative proceedings.</p><p>Assisting a team of attorneys on a variety of commercial litigation matters.</p><p>Juggling multiple projects and deadlines while maintaining a high level of responsiveness.</p><p>Providing outstanding customer/client services.</p><p>Ensuring adherence to all legal standards and regulations.</p><p><br></p><p>This is a unique opportunity to join a thriving law firm where you can grow and advance in your career, working with a team of highly successful attorneys.</p>
