<p>We are looking for a dedicated and organized Medical Front Office Receptionist to support the operations of a busy neurosurgery office in Los Angeles, California. This contract position involves working closely with a board-certified neurosurgeon and their clinical team to ensure seamless administrative and patient coordination. Ideal candidates are meticulous, patient-focused, and thrive in a fast-paced medical environment. The Medical Front Office Receptionist must be bilingual in English and Spanish. </p><p><br></p><p>Responsibilities:</p><p>• Schedule and manage patient appointments, follow-ups, and medical procedures to ensure efficient clinic operations.</p><p>• Act as a liaison between patients, the neurosurgeon, and other healthcare providers to facilitate clear communication.</p><p>• Maintain accurate and confidential patient records while adhering to clinic and regulatory guidelines.</p><p>• Verify insurance coverage, assist with authorization processes, and handle billing inquiries to support patients.</p><p>• Oversee clinic functionality by managing supplies, preparing exam rooms, and maintaining the provider’s daily calendar.</p><p>• Handle administrative tasks such as data entry and file organization to support the neurosurgery team.</p><p>• Answer multi-line phone systems and provide concierge-level customer service to patients and visitors.</p><p>• Coordinate with external medical offices and facilities to streamline patient care and referrals.</p><p>• Ensure compliance with medical office standards and procedures, maintaining a precise and welcoming environment.</p>
<p>Our healthcare team in Los Angeles is seeking an experienced Medical Front Office Clerk who is fluent in both Spanish and English. The ideal candidate will have at least 2 years of hands-on experience in a medical office setting and be committed to delivering excellent patient service in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist patients in person and via phone, ensuring a positive and welcoming experience</li><li>Schedule appointments and manage patient flow efficiently</li><li>Verify insurance, process patient registrations, and handle billing inquiries</li><li>Maintain accurate patient records and update information in the EMR system</li><li>Coordinate with physicians, nurses, and other staff to support daily operations</li><li>Address patient questions or concerns in both Spanish and English</li><li>Handle confidential information appropriately and comply with HIPAA regulations</li></ul><p><br></p>
We are looking for a dedicated Medical Front Desk Specialist to join our team on a contract basis in Ontario, California. In this role, you will serve as the first point of contact for patients, ensuring smooth operations and exceptional service in a fast-paced medical environment. Your ability to handle administrative tasks efficiently and interact professionally with patients will be key to success.<br><br>Responsibilities:<br>• Greet patients warmly and manage the check-in process with professionalism.<br>• Schedule patient appointments and maintain accurate records using basic Microsoft Office tools.<br>• Make reminder calls to patients and send reminder messages to ensure timely attendance.<br>• Handle cash transactions and manage billing processes with attention to detail.<br>• Provide information and assistance regarding Medicaid and other medical services.<br>• Support the front desk by answering calls, resolving inquiries, and directing patients as needed.<br>• Communicate effectively with patients in both English and another language, if bilingual.<br>• Collaborate with medical staff and ensure a seamless front office experience.<br>• Maintain confidentiality and adhere to HIPAA regulations at all times.
