<p><strong>Job Summary</strong></p><p>We are seeking a Collections Specialist to manage outstanding accounts and support the collection of past-due balances. This role will involve communicating with customers, researching account issues, and helping reduce delinquency while maintaining strong professional relationships. The ideal candidate is persistent, customer-focused, and highly organized.</p><p><strong>Key Responsibilities</strong></p><ul><li>Contact customers regarding past-due balances</li><li>Monitor aging reports and prioritize collection efforts</li><li>Research account discrepancies and payment delays</li><li>Collaborate with internal teams to resolve billing or account issues</li><li>Document collection activity and account status updates</li><li>Negotiate payment arrangements when appropriate</li><li>Support efforts to reduce delinquency and improve cash flow</li><li>Prepare reports related to collection activity and account trends</li></ul><p><br></p>
<p>We are looking for a<strong> Collections Specialist </strong>for a company in <strong>Bridgewater, NJ</strong>. This <strong>Long-term Contract </strong>position requires a detail-oriented individual who can manage delinquent accounts with accuracy, sound judgment, and a customer-focused approach in a fully onsite environment. The ideal candidate brings prior experience in banking or credit union settings and is comfortable handling both consumer and commercial collections while maintaining compliance with internal policies and regulatory expectations.</p><p><br></p><p><strong>Collections Specialist Responsibilities:</strong></p><p>• Manage a portfolio of past-due consumer and commercial accounts, prioritizing follow-up efforts to reduce delinquency and improve repayment outcomes.</p><p>• Contact customers by phone, email, and written correspondence to discuss outstanding balances, resolve payment issues, and negotiate appropriate repayment arrangements.</p><p>• Review account histories, billing records, and supporting documentation to determine collection strategy and identify next steps for resolution.</p><p>• Maintain accurate records of collection activity, customer interactions, commitments to pay, and account status updates within designated systems.</p><p>• Work closely with internal lending, servicing, and customer support teams to address disputes, clarify account details, and support timely resolution of open balances.</p><p>• Monitor payment commitments and take additional action on missed arrangements in accordance with established collection procedures and service standards.</p><p>• Apply banking and credit union collection practices while ensuring all outreach and account handling align with applicable regulations and company policies.</p>
<p>Our client is seeking an experienced B2B Collections Specialist to join their accounting team. This role will be responsible for managing business-to-business collections, maintaining accurate accounts receivable records, and working directly with customers to resolve outstanding balances.</p><p><br></p><p><strong>Responsibilities: </strong></p><p><br></p><p>Manage a portfolio of B2B customer accounts and monitor outstanding receivables. </p><p>Conduct proactive collection activities via phone, email, and other communication channels. </p><p>Follow up on past-due invoices and work directly with customers to obtain payment. </p><p>Research and resolve account discrepancies, short pays, credits, and other payment issues. </p><p>Maintain accurate customer account records and detailed collection notes. </p><p>Apply and reconcile customer payments as needed. </p><p>Partner with Sales, Customer Service, and Accounting to resolve billing and account issues. </p><p>Review aging reports and prioritize collection efforts based on account status and payment history. </p><p>Escalate seriously delinquent accounts when appropriate. Assist with month-end accounts receivable and reporting activities. </p><p>Provide excellent customer service while maintaining a firm, detail oriented approach to collections.</p>
We are looking for a Collections Specialist to join a wholesale distribution organization in Clifton, New Jersey in a Contract to permanent capacity. This position focuses on managing commercial past-due accounts, maintaining clear communication with customers, and supporting timely payment resolution. The ideal candidate brings strong follow-up skills, sound judgment, and the ability to research account details across multiple sources while working effectively with Excel-based records.<br><br>Responsibilities:<br>• Contact commercial customers by phone and other appropriate channels to secure payment on overdue balances.<br>• Review aging accounts and prioritize collection efforts to improve outstanding receivables performance.<br>• Investigate customer information through credit data, supporting documentation, and available databases to confirm account details and identify the appropriate contacts.<br>• Maintain accurate records of collection activity, payment commitments, disputes, and follow-up actions.<br>• Work with internal teams to resolve billing questions or documentation issues that may delay payment.<br>• Monitor payment arrangements and follow through consistently to ensure agreed-upon deadlines are met.<br>• Use Excel and related tools to track account status, organize collection activity, and prepare updates as needed.
<p>A growing company in the <strong>West Caldwell </strong>area is seeking an experienced <strong>Senior Collections Manager</strong> to lead and develop a high-performing commercial collections team. This <strong>Senior Collections Manager </strong>opportunity is great for someone looking to be a <strong>hands-on people leader</strong> who knows how to motivate a team, coach for performance, drive accountability, and improve collection results while handling complex and legally sensitive accounts. The ideal <strong>Senior Collections Manager </strong>will have a strong background in <strong>commercial collections and team management</strong>, with experience leading <strong>5–10+ collection professionals</strong>. This <strong>Senior Collections Manager </strong>should be an effective communicator and coach who can balance day-to-day management with strategic oversight, develop employees, address performance issues, and build a culture of accountability and success.</p><p><br></p><p>Senior Collections Manager Responsibilities</p><ul><li>Lead, motivate, and develop a <strong>team of 10+ commercial collection representatives</strong>, establishing clear expectations, goals, and performance standards.</li><li>Serve as a hands-on manager who is actively involved in <strong>coaching, mentoring, training, and developing team members</strong>.</li><li>Conduct regular one-on-ones, performance reviews, call reviews, and coaching sessions to improve negotiation skills, productivity, and recovery results.</li><li>Establish accountability for individual and team performance while recognizing and rewarding strong results.</li><li>Oversee daily collection activity, ensuring the team remains focused on priorities, productivity, and departmental goals.</li><li>Monitor KPIs including <strong>recovery rates, aging, delinquency, productivity, cash collections, and team performance</strong>, using data to identify opportunities for improvement.</li><li>Handle escalated and complex accounts, providing guidance on difficult negotiations and recovery strategies.</li><li>Prepare and analyze <strong>cash forecasts</strong> based on payment trends, delinquency, outstanding receivables, and expected recoveries.</li><li>Ensure collection activities are conducted in accordance with applicable laws, regulations, and company policies, including <strong>pre-judgment and post-judgment collections</strong>.</li><li>Partner with internal and external legal teams on complex recovery matters involving <strong>judgments, garnishments, enforcement actions, litigation, and other legal remedies</strong>.</li><li>Review collection calls and account activity to identify opportunities for coaching, improved negotiation techniques, and stronger customer interactions.</li><li>Identify inefficiencies and implement <strong>process improvements, procedures, and best practices</strong> to increase productivity and collection performance.</li><li>Collaborate with senior management and other departments to resolve issues and continuously improve the overall collections operation.</li></ul><p>This Senior Collections Manager position is paying between $125,000 and $145,000 annually depending on experience. If interested in this Senior Collections Manager role, apply today!</p>
<p>A prominent New York City law firm is seeking a Legal Billing Specialist with 2+ years of legal billing experience to join its growing team. This position is ideal for a legal billing specialist with strong law firm billing expertise and hands-on experience using Aderant or Elite, which is required.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare, review, and process client invoices in accordance with client guidelines and firm policies</li><li>Handle electronic billing submissions through various e-billing platforms</li><li>Monitor billing activity, resolve billing discrepancies, and respond to attorney and client inquiries</li><li>Maintain accurate billing records and support monthly billing cycles</li><li>Review prebills and make edits requested by attorneys</li><li>Ensure compliance with outside counsel billing guidelines</li><li>Assist with collections follow-up as needed</li><li>Collaborate with attorneys, finance, and administrative teams to ensure timely and accurate billing</li></ul>
We are looking for a Billing Specialist to support accurate invoicing and responsive billing operations for our office. This fully on-site role is ideal for someone who is organized, detail-focused, and comfortable communicating with customers and internal teams about account activity. The position plays an important part in maintaining timely billing cycles, addressing payment-related questions, and helping keep receivables reporting current and reliable.<br><br>Responsibilities:<br>• Prepare recurring monthly invoices and complete scheduled weekly billing activities with a high level of accuracy.<br>• Respond to customer questions related to charges, statements, and account details in a detail-focused and timely manner.<br>• Investigate billing discrepancies and work with appropriate parties to resolve invoice and collection disputes.<br>• Maintain accounts receivable records and compile routine weekly and monthly reporting for billing activity and outstanding balances.<br>• Review billing data for completeness and consistency before issuing statements to clients.<br>• Support day-to-day administrative billing tasks while helping ensure deadlines and service expectations are met.
<p>A leading marketing and media agency is seeking a contractor in Media Finance to support a large client during a maternity leave coverage. This individual will serve as the key liaison between the client team, billing teams, and finance operations, ensuring accurate billing, budget tracking, accruals, and financial reporting.</p><p>This is a hands-on role requiring someone who can work independently with minimal training and quickly step into an active billing cycle.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage all aspects of client budget and billing activities for a large pharma account</li><li>Oversee monthly billing cycles and ensure accuracy of invoices and financial reporting</li><li>Prepare and submit monthly accruals by comparing billed amounts against planned spend</li><li>Analyze billing data and identify discrepancies, omissions, or reporting issues</li><li>Partner with internal teams to ensure all media purchases, fees, and vendor payments are captured correctly</li><li>Monitor accounts receivable and review aging reports</li><li>Track monthly fee billings across 15-20 brands and ensure all fees are invoiced accurately</li><li>Serve as the primary finance contact for client budget management matters</li><li>Assist with burn reports, budget reports, and other post-billing client reporting</li><li>Review accounts payable activity and investigate variances</li><li>Present budget reporting and financial updates to client stakeholders</li><li>Work closely with account teams to ensure financial obligations and client deliverables are met</li></ul><p><br></p>