Human Resources (HR) Manager<p>We are looking for an experienced Human Resources (HR) Manager to oversee and enhance HR functions within our organization. Based in Louisville, Kentucky, this role involves managing payroll, benefits, compliance, and employee engagement programs. The ideal candidate will play a key role in fostering a positive work environment and supporting organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive onboarding processes, including orientations for new team members and managing necessary documentation.</p><p>• Accurately process bi-weekly payroll, monitor time off, and ensure compliance with payroll deductions.</p><p>• Oversee employee benefits programs, such as health, dental, vision, and retirement plans, ensuring seamless administration.</p><p>• Maintain precise and up-to-date employee records while managing HR systems effectively.</p><p>• Ensure compliance with employment laws at the federal, state, and local levels, staying informed about regulatory updates.</p><p>• Assist in the execution of performance management processes, including annual reviews and feedback cycles.</p><p>• Coordinate training and development programs, managing schedules and tracking employee participation.</p><p>• Organize employee engagement initiatives and strengthen internal communication strategies.</p><p>• Develop reports and metrics on HR activities to provide insights for leadership decision-making.</p><p>• Collaborate with department heads to address staffing needs and support organizational changes.</p><ul><li>Leverage AI tools and technologies to enhance operational efficiency and streamline workflow processes.</li></ul>Project Manager - Non IT 3We are looking for an experienced Project Manager to oversee and coordinate non-IT projects in areas such as engineering, product development, financial systems, and other specialized fields. In this long-term contract role, you will be responsible for ensuring projects are executed efficiently, meet organizational goals, and align with strategic priorities. This position is based in Georgetown, Kentucky, and offers an excellent opportunity to contribute to impactful initiatives.<br><br>Responsibilities:<br>• Develop detailed project plans and coordinate activities to achieve specified goals within established timelines.<br>• Communicate findings, proposals, and project updates to stakeholders, ensuring clarity and alignment.<br>• Lead recruitment efforts, delegate tasks, evaluate team performance, and foster growth within the project team.<br>• Assess resource requirements, analyze feasibility, and align projects with market demands and organizational capabilities.<br>• Collaborate with management, production, and marketing teams to define project specifications and establish procedures.<br>• Review, negotiate, and approve contracts, budgets, and cost estimates to ensure financial efficiency.<br>• Monitor progress, identify potential risks, and implement solutions to maintain project momentum and quality.<br>• Oversee compliance with safety standards, including OSHA regulations, to ensure a secure work environment.<br>• Utilize tools such as Microsoft Project, Visio, and PowerPoint to track progress and facilitate communication.Customer Service Representative<p>Robert Half looking for a dedicated Customer Service Representative to join our team in Lexington-Fayette, Kentucky. In this position, you will play a key role in delivering exceptional service to clients, handling reservations, and resolving inquiries efficiently. If you excel in communication and enjoy working in a fast-paced environment, this opportunity is perfect for you. These are 2nd and 3rd shift positions. </p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming and outgoing calls with professionalism and within department goals.</p><p>• Process reservations accurately and in a timely manner, ensuring all client details are correctly entered into the system.</p><p>• Address and resolve customer inquiries effectively while maintaining clear communication with clients and internal departments.</p><p>• Document client needs and issues using proper grammar and clear notation.</p><p>• Manage assigned tasks promptly and meet deadlines consistently.</p><p>• Collaborate with team members to identify and address challenges.</p><p>• Adapt to new systems and processes as required.</p><p>• Uphold high standards of punctuality, responsibility, and initiative.</p><p>• Perform additional duties as assigned to support department goals.</p>Customer Service/Order Entry Representative<p>We are seeking a detail-oriented <strong>Customer Service/Logistics Coordinator</strong> with hands-on experience in <strong>SAP</strong> for ongoing opportunities. The ideal candidate will play a vital role in ensuring our supply chain processes run smoothly while delivering outstanding customer service to clients. This position requires strong organizational skills, a proactive mindset, and the ability to manage multiple priorities in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Customer Service Support:</strong></p><ul><li>Act as the primary point of contact for customer inquiries, order status updates, and issue resolution.</li><li>Provide proactive communication to clients regarding shipping schedules, delays, and order confirmations.</li><li>Build and maintain effective relationships with clients, ensuring high satisfaction levels.</li></ul><p><strong>Order Management:</strong></p><ul><li>Enter, manage, and track customer orders using <strong>SAP</strong> to ensure accurate and timely processing.</li><li>Coordinate with internal teams (sales, production, and logistics) to meet customer requirements.</li><li>Monitor and maintain accurate order records in the system, including changes, cancellations, and returns.</li></ul><p><strong>Logistics Coordination:</strong></p><ul><li>Organize and manage domestic and international shipment schedules to meet delivery timelines.</li><li>Ensure compliance with all shipping regulations and documentation requirements.</li><li>Collaborate with carriers and 3PL providers to resolve shipping issues such as delays or damage claims.</li></ul><p><strong>SAP Utilization:</strong></p><ul><li>Optimize processes by leveraging <strong>SAP</strong> for order management, inventory updates, and shipping documentation.</li><li>Analyze data within <strong>SAP</strong> to provide insights into operational efficiency and identify areas for improvement.</li></ul><p><strong>Cross-functional Communication:</strong></p><ul><li>Work closely with warehouse, procurement, and accounting teams to facilitate seamless workflows.</li><li>Serve as a liaison between customers and internal departments to ensure alignment on priorities.</li></ul><p><br></p>Customer Service Representative<p>Robert half is looking for a motivated Customer Service Representative to join our team in Lexington-Fayette, Kentucky. In this Contract-to-Permanent position, you will play a key role in ensuring exceptional service experiences for our clients within the hospitality industry. If you thrive in fast-paced environments and enjoy problem-solving, this role is an excellent opportunity to showcase your skills and grow professionally.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls and handle outbound communications while meeting departmental performance goals.</p><p>• Process and complete reservations accurately and efficiently, adhering to organizational standards.</p><p>• Input reservation details into the system with precision to ensure seamless service delivery.</p><p>• Communicate client concerns and issues clearly and professionally with relevant departments.</p><p>• Use proper grammar and clear communication to document client needs and resolve inquiries.</p><p>• Start tasks promptly and deliver work on time to maintain operational efficiency.</p><p>• Adapt to additional duties and responsibilities as assigned by management.</p>Accounting ManagerA company is looking for a results-oriented Accounting Manager to join their growing team immediately. The Accounting Manager is responsible for ensuring daily operations are running smoothly, such as preparing and/or reviewing appropriate ledger entries and reconciliations, maintaining the general ledger system, preparing monthly, quarterly and annual financial statements, assisting with regulatory reporting as applicable, and related duties. This is an long-term contract / contract employment type. Establish and scale the accounting and finance operations in this fantastic opportunity to work for a company that will honor and reward your contributions. <br> Your responsibilities in this role <br> Prepare various technical accounting analyses, policies and procedures <br> Collaborate with FP& A and accounting management to deliver relevant and timely reporting of financial data analytics, including monthly flash report, key financial metrics and actual spend against budgets/outlook <br> Assist in the preparation of GAAP financial statements, including document preparation, data analysis, integrity validation and reconciliation processes <br> Drive and manage the full accounting team performance of the close process to meet tight deadlines <br> Regular review and analysis of balance sheet and income statement accountsSr. Accountant<p>Robert Half currently has a permanent position open for an experienced Senior Accountant with drive and know-how to join a rapidly-growing team in the Lexington, Kentucky area. As a Senior Accountant, you will be required to perform financial statement preparation and consolidation, account analysis and reconciliations, cash flow analysis, budgets and forecasting, audit preparation, and internal control maintenance and regulatory reporting. This position offers a comprehensive compensation and benefits package to help you achieve long-term potential within the company. We are currently looking for an individual who possess excellent analytical skills and thrives working in a challenging and fast-paced environment while contributing to company growth.</p><p><br></p><p>Responsibilities</p><p><br></p><p>- Dedication to continuously improve the automation of the accounting and reporting process</p><p><br></p><p>- Coordinate Ad-hoc projects as necessary</p><p><br></p><p>- Offer involvement in various department-wide initiatives</p><p><br></p><p>- Produce error-free monthly accounting close procedures and deliverables such as journal entries, reconciliations, reports in compliance with GAAP</p><p><br></p><p>- Review financial information such as trends, performance metrics, benchmarks, etc. and present analysis in a clear manner</p><p><br></p><p>- Aid in coordinating quarterly reviews and testing with internal and external auditors</p><p><br></p><p>- Prepare monthly consolidated P& L and Balance Sheet flux analysis for management reporting</p><p><br></p><p>- Provide Balance Sheet account reconciliations</p><p><br></p><p>- Work with business partners to ensure compliance with corporate accounting policies, procedures and controls and provide support on special requests</p>Assistant ControllerWe are looking for a dedicated Assistant Controller to join a mission-driven organization in the public sector located in Frankfort, Kentucky. In this role, you will play a pivotal part in supporting the Controller while overseeing critical accounting operations, supervising staff, and ensuring compliance with financial regulations. This position offers an excellent opportunity for an experienced accounting expert to contribute to meaningful work in a purpose-driven environment.<br><br>Responsibilities:<br>• Lead and supervise a team of accounting staff, ensuring accurate work output, adherence to deadlines, and fostering growth and development through coaching and performance reviews.<br>• Approve and oversee accounts payable transactions, including payments, wire transfers, and check disbursements, while managing banking partner submissions such as daily positive pay files.<br>• Record and reconcile trust and investment accounting transactions, including preparing schedules for investments, loans, and fund transfers, as well as balancing cash and accounts.<br>• Manage accounting for public sector programs, ensuring proper fund transactions, accurate general ledger entries, and timely disbursements related to program funding.<br>• Prepare and present quarterly financial statements, support year-end audit schedules, and ensure compliance with federal and state reporting requirements.<br>• Provide oversight and backup for payroll processing functions, including bi-weekly payroll runs and year-end tax reporting.<br>• Support the Controller in various financial tasks and participate in special projects aimed at improving departmental processes and efficiency.<br>• Ensure compliance with financial policies and procedures while maintaining accurate documentation for audits and financial reporting.Staff Accountant<p>We are in search of a Staff Accountant to join our team in Lexington, Kentucky. As a Staff Accountant, you will be accountable for managing both Accounts Payable (AP) and Accounts Receivable (AR), conducting general accounting and consulting, and handling payroll. You will also be expected to work with various ERP systems and perform monthly close operations.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Manage the overall financial reporting process to ensure accuracy and timeliness</p><p>• Handle Accounts Payable (AP) and Accounts Receivable (AR) operations</p><p>• Oversee payroll operations and ensure accuracy in disbursements</p><p>• Conduct general ledger operations and maintain Journal Entries</p><p>• Be responsible for month-end close operations</p><p>• Work with various ERP systems like NetSuite, Oracle, and SAP</p><p>• Manage bank reconciliations to ensure financial integrity</p><p>• Use QuickBooks for various accounting operations</p><p>• Provide general accounting and consulting services when necessary.</p>Collections SpecialistWe are looking for a detail-oriented Collections Specialist to join our team in Frankfort, Kentucky. In this Contract-to-permanent position, you will play a vital role in managing payment processes, ensuring compliance with regulations, and safeguarding property interests. If you have strong analytical skills and a passion for problem-solving, we encourage you to apply.<br><br>Responsibilities:<br>• Review and process daily payment reports to resolve suspended and unapplied transactions.<br>• Prepare and follow up on correspondence to maintain compliance with internal policies, servicer guidelines, and government regulations.<br>• Coordinate property inspections, document findings, and implement necessary actions to secure properties at risk.<br>• Ensure adequate insurance coverage is in place to protect property interests.<br>• Utilize data analysis to evaluate and resolve payment discrepancies effectively.<br>• Maintain accurate records and prepare detailed reports as required.<br>• Collaborate with team members to develop and implement efficient work plans.<br>• Handle sensitive information with a high level of confidentiality and professionalism.<br>• Present ideas and solutions clearly to support decision-making processes.Accounts Receivable Specialist<p><strong>Join a Leading Team as an Accounts Receivable Specialist – Apply Today!</strong></p><p>Robert Half is seeking a detail-oriented <strong>Accounts Receivable Specialist</strong> to join a fast-paced and collaborative team in <strong>Louisville, KY</strong>. This is a <strong>full-time, on-site position</strong> offering <strong>immediate access to benefits</strong> including health insurance, 401(k), paid time off, and more. If you're looking to take the next step in your accounting career with a reputable company, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process customer payments and maintain accurate A/R records</li><li>Reconcile customer accounts and resolve payment discrepancies</li><li>Generate invoices and ensure timely billing cycles</li><li>Prepare and distribute aging reports and follow up on outstanding balances</li><li>Collaborate with internal departments to ensure accurate financial data</li><li>Utilize Microsoft Excel to manage and analyze financial data</li></ul><p><br></p>VP/Director of Finance<ul><li>Lead and manage the financial operations team, ensuring high performance through guidance, training, and support.</li><li>Develop and implement effective financial models and forecasts for long-term planning and operational success.</li><li>Oversee accounting processes, treasury management, and purchasing operations to maintain compliance with relevant regulations.</li><li>Establish and uphold robust internal controls to protect organizational assets and ensure financial accuracy.</li><li>Analyze financial performance regularly and work with leadership on updated forecasts and strategic plans.</li><li>Provide in-depth financial analysis to support decisions related to projects, pricing, and vendor relationships.</li><li>Manage audit processes to ensure adherence to financial and regulatory standards.</li><li>Collaborate with department leaders to refine financial reporting and identify areas for operational improvement.</li><li>Partner with corporate finance functions to streamline processes and achieve cost efficiencies.</li><li>Coordinate licensing applications and maintain alignment with state and local regulatory requirements.</li></ul><p>If you are interested in this opportunity or other Direct Hire opportunities through Robert Half please call Carolyn Barnett at 513.810.3821</p>Second Shift Customer Service Representative<p>Robert Half is seeking a reliable and customer-focused Second Shift Customer Service Representative to join our client's team and provide exceptional support during non-traditional hours. As a key point of contact for customers, the ideal candidate will excel at problem-solving, managing inquiries efficiently, and ensuring a positive customer experience. This role is ideal for individuals who enjoy working in the later part of the day and can thrive in a fast-paced environment with a variety of customer needs.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Support:</strong> Respond to customer inquiries via phone, email, or chat in a prompt and professional manner during second shift hours 2PM - 10:30PM *Must be able to train during first shift hours for the first few weeks.</li><li><strong>Problem Resolution:</strong> Investigate and resolve customer issues effectively, providing clear and accurate information while ensuring satisfaction.</li><li><strong>Documenting Interactions:</strong> Record customer interactions and outcomes in the appropriate systems to ensure accurate records and data tracking.</li><li><strong>Product/Service Knowledge:</strong> Maintain up-to-date knowledge of the company's products, services, policies, and procedures to answer inquiries accurately and efficiently.</li><li><strong>Escalation Management:</strong> Identify issues that require escalation and coordinate resolutions with other departments or management when necessary.</li><li><strong>Team Collaboration:</strong> Work collaboratively with team members to share insights, maintain consistency in service delivery, and support organizational goals.</li><li><strong>Shift Coverage:</strong> Ensure timely and efficient coverage of incoming requests and assist in creating coverage plans during peak hours or shifts.</li></ul>Senior Accountant<p>We are seeking an experienced <strong>Senior Accountant</strong> to join our growing team in <strong>Louisville, KY</strong>. This is an exciting opportunity for a motivated accounting professional who thrives in a fast-paced environment and is looking to make a direct impact on business operations.</p><p>You will be responsible for overseeing general accounting operations and ensuring the accuracy and integrity of financial records.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and review journal entries, general ledger reconciliations, and financial statements</li><li>Manage monthly, quarterly, and year-end closings</li><li>Analyze financial data and provide insights to support business decisions</li><li>Ensure compliance with <strong>GAAP</strong>, corporate policies, and internal controls</li><li>Assist with budgeting, forecasting, and variance analysis</li><li>Support external audits and coordinate with auditors</li><li>Mentor and guide junior accounting staff as needed</li></ul><p><br></p><p><br></p>Customer Success Specialist<p>Robert Half offering a permanent employment opportunity for a Customer Success Specialist in Lexington, Kentucky. The role involves working within the insurance services industry, using various software programs. </p><p><br></p><p>This position is in Lexington, and it is a 4 day a week rotating schedule. Standard first shift hours 8-5</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Respond to customer inquiries related to property and casualty policies through call-ins and walk-ins</p><p>• Accurately process customer data changes such as address and phone number updates using the company's system</p><p>• Assist in setting up new accounts for walk-in customers</p><p>• Handle approximately 30 customer calls per day, with the capacity for more or less depending on daily needs</p><p>• Maintain accurate records of customer interactions and transactions</p><p>• Recognize and transfer potential sales leads and other opportunities to the sales team</p><p>• Communicate updates and needs from underwriters to clients, including explaining changes in deductibles</p><p>• Transfer call-ins for claims to the claims department after collecting basic client information</p><p>• Provide excellent customer service by maintaining a calm and collected demeanor during client interactions</p><p>• Utilize computer programs, CRM, and other software to perform data entry tasks and manage client conversations.</p>Administrative Assistant<p>Robert Half is seeking a detail-oriented and motivated Administrative Assistant to support day-to-day operations for our clients for ongoing opportunities. The ideal candidate is organized, proactive, and excels in a fast-paced professional setting. This person will play a key role in maintaining efficient office operations and providing support to managers, teams, and clients.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Administrative Support:</strong> Manage calendars, schedule meetings, and coordinate logistics as needed to optimize team productivity. </li><li><strong>Communication Management:</strong> Professionally handle incoming calls and emails, providing accurate information or redirecting inquiries to appropriate personnel. </li><li><strong>Client Relations:</strong> Serve as a point of contact for clients, ensuring timely responses and maintaining positive relationships that align with Enterprise Values, such as Integrity and Commitment to Success. </li><li><strong>Document Preparation:</strong> Create, format, and distribute reports, presentations, and memos to support strategic initiatives. </li><li><strong>Office Coordination:</strong> Maintain an organized workspace, track office supplies, and support operational needs, such as coordinating events or meetings. </li><li><strong>Process Improvement:</strong> Identify efficiencies in administrative workflows and implement solutions to simplify team tasks. </li><li><strong>Record Keeping:</strong> Manage file systems, team records, and company resources to ensure compliance with Equal Employment Opportunity</li></ul><p><br></p>Staff Accountant<p>We are offering an exciting opportunity for a Staff Accountant in Lexington, Kentucky. As a vital part of our client's team, you'll be engaged in a variety of general accounting activities tied to global financial reporting. This role requires a high level of attention to detail and excellent problem-solving skills.</p><p><br></p><p>Responsibilities:</p><p>• Manage general ledger account entries, ensuring accurate documentation of business transactions.</p><p>• Work on the preparation and analysis of financial information for the creation of balance sheets, profit and loss statements, and other reports.</p><p>• Review and reconcile accounts on a regular basis, ensuring accuracy and timeliness.</p><p>• Collaborate with local country controllers to gain insights into subsidiary operations and aid in the collection of financial data.</p><p>• Ensure all financial deadlines are adhered to, maintaining a high level of efficiency.</p><p>• Assist in preparing documentation for both internal and external auditors.</p><p>• Coordinate with various internal departments and external entities to facilitate accounting processes and meet company objectives.</p><p>• Identify potential improvements and implement best practices to enhance existing processes.</p><p>• Provide support for ad-hoc requests and special projects as necessary.</p><p>• Utilize skills in General Ledger, Journal Entries, Month End Close, Dynamics Ax, Dynamics, Excel, SEC Reporting.</p>Sr. AccountantWe are looking for an experienced Senior Accountant to join our team in Frankfort, Kentucky. This Contract to permanent position offers a dynamic opportunity to oversee key accounting functions, provide guidance to entry-level staff, and contribute to the financial integrity of various programs. The ideal candidate will have a strong background in accounting practices, meticulous attention to detail, and the ability to work collaboratively within a fast-paced environment.<br><br>Responsibilities:<br>• Supervise assigned accounting staff and processes, ensuring timely completion of tasks and providing regular performance feedback.<br>• Review and approve accounts payable transactions, ACH transfers, wire transfers, and printed checks on a daily basis.<br>• Manage trust statement entries, reconcile investments, cash, and transfers, and prepare financial statements for housing revenue bond programs.<br>• Record accounting transactions for Section 8 rental assistance, Hardest Hit programs, inter-fund transactions, and other financial programs.<br>• Compile audit schedules and submit financial data required for annual audits and regulatory reporting.<br>• Offer support to external auditors during the annual independent audit, ensuring accuracy and compliance.<br>• Provide backup guidance for payroll activities, including bi-weekly processing, W-2 distribution, and addressing payroll-related issues.<br>• Prepare financial statements for specific programs, including balance sheets, income statements, and cash flow reports.<br>• Undertake special projects and additional duties as assigned to support organizational objectives.Paralegal<p>We are looking for a detail-oriented Paralegal for a company in Lexington, Kentucky. The ideal candidate will provide essential support to attorneys and the department, handling a mix legal support task. This role requires strong communication skills, emotional intelligence, and the ability to interact effectively with executives and other stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Assist attorneys with administrative rule-making, legislative support, and enforcement-related tasks.</p><p>• Draft and review basic contract templates for organizational use.</p><p>• Serve as a liaison with executives, ensuring clear and effective communication.</p><p>• Handle membership-related inquiries, demonstrating poise and the ability to de-escalate complaints when necessary.</p><p>• Maintain organized records and documentation to support legal and administrative processes.</p><p><br></p>Accounts Payable SpecialistWe are looking for a detail-oriented Accounts Payable Specialist to join our team in Louisville, Kentucky. This long-term contract position offers the opportunity to contribute to the efficient management of financial operations, ensuring accurate and timely processing of payments and transactions. Ideal candidates will possess strong accounting expertise and a commitment to maintaining compliance and accuracy in all processes.<br><br>Responsibilities:<br>• Process and verify invoices and payments with precision and adherence to company policies.<br>• Perform account coding and ensure transactions are accurately recorded in accounting software systems.<br>• Manage accounts payable tasks, including accrual accounting and auditing financial data for compliance.<br>• Utilize ERP systems effectively to streamline workflows and improve operational efficiency.<br>• Handle Automated Clearing House (ACH) transactions and ensure timely resolutions of payment discrepancies.<br>• Collaborate with internal teams to support financial reporting and reconciliation activities.<br>• Maintain detailed and organized records of payments and transactions for auditing purposes.<br>• Leverage tools such as Concur and ADP to enhance financial services and reporting accuracy.<br>• Identify opportunities to improve accounts payable processes and implement best practices.<br>• Support month-end and year-end financial close activities to ensure compliance and accuracy.Sr. AccountantWe are looking for a Senior Accountant to join a reputable manufacturing company in Louisville, Kentucky. In this role, you will play a key part in managing the organization’s accounting operations, ensuring precision and compliance across financial processes. This position offers an excellent opportunity to contribute to a dynamic team while utilizing your expertise in accounting systems and procedures.<br><br>Responsibilities:<br>• Manage accounts payable and accounts receivable processes, ensuring accuracy and timeliness.<br>• Prepare and record journal entries, maintaining detailed and organized financial records.<br>• Lead month-end close procedures, including reconciliations and adjustments.<br>• Compile and analyze financial statements, ensuring compliance with accounting standards.<br>• Utilize Sage 100 and other software tools to streamline accounting workflows.<br>• Conduct regular account reconciliations to ensure balances are accurate and properly reported.<br>• Collaborate with internal teams to provide financial insights and support decision-making.<br>• Monitor and maintain compliance with regulatory requirements and company policies.<br>• Identify opportunities for improving accounting processes and implement solutions as needed.Quality Engineer<p>We are looking for a motivated and detail-oriented Quality Manager to join our team in Louisville, Kentucky. In this role, you will be responsible for managing customer concerns, analyzing trends, and implementing effective solutions to maintain and improve product quality. This position requires strong communication skills and the ability to handle challenging situations with professionalism and confidence.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and resolve customer complaints, ensuring timely and satisfactory outcomes.</p><p>• Analyze chargebacks and track trends to identify opportunities for process improvement.</p><p>• Lead projects aimed at reducing complaints and enhancing overall product quality.</p><p>• Collaborate with suppliers to address and resolve issues related to defective materials.</p><p>• Maintain accurate records of quality issues and implement corrective measures.</p><p>• Partner with internal teams to ensure manufacturing standards meet customer expectations.</p><p>• Act as a point of contact for customer service inquiries related to quality concerns.</p><p>• Communicate effectively with stakeholders to provide updates on quality initiatives.</p><p>• Utilize ERP and CRM systems to manage quality data and generate reports as needed.</p><p>• Ensure compliance with industry standards and best practices in manufacturing processes.</p>ControllerWe are looking for a skilled Controller to oversee financial operations and ensure the accuracy of all accounting functions within our manufacturing facility in Walton, Kentucky. This role requires a highly organized individual with a strong background in financial reporting, budgeting, and internal controls. As a key member of the management team, you will also play a critical role in supervising the accounting department and maintaining compliance with regulatory standards.<br><br>Responsibilities:<br>• Oversee all accounting functions, including financial reporting, managerial accounting, and compliance with organizational and regulatory standards.<br>• Prepare comprehensive financial reports and ensure accuracy in all financial documentation.<br>• Develop, monitor, and update fixed and variable cost budgets, providing quarterly forecasts and pro forma financial statements.<br>• Implement and maintain robust internal controls to safeguard company resources and ensure data reliability.<br>• Manage day-to-day business operations related to trading, such as customs bonds and legal documentation.<br>• Supervise and mentor the accounting team, ensuring high performance and fostering growth.<br>• Build and maintain positive relationships with local government agencies, federal authorities, and community organizations.<br>• Ensure compliance with company policies, safety standards, and statutory requirements.<br>• Lead special projects and provide internal training on accounting systems and processes.<br>• Promote a clean and organized work environment, adhering to high standards of housekeeping.Procurement Manager<p>Robert Half Management Resources is seeking an experienced Procurement Consultant to develop and implement a procurement function tailored to our client’s organization’s IT and travel-related spend. This contract role is ideal for a strategic thinker with hands-on experience in procurement process design, sourcing, and spend management—particularly in hardware, software, SaaS, and corporate travel. This is a remote opportunity with occasional travel to Louisville, KY.</p><p>Key Responsibilities:</p><ul><li>Procurement Function Development:</li><li>Design and implement procurement policies, workflows, and governance structures for IT purchases (hardware, software, SaaS) and travel expenses.</li><li>Process Optimization:</li><li>Recommend best practices for requisitioning, approvals, vendor evaluation, and contract management to ensure efficiency, compliance, and cost-effectiveness.</li><li>Spend Analysis & Strategy:</li><li>Analyze current spend to identify cost-saving opportunities and consolidation across suppliers and categories.</li><li>Software Review & Recommendation:</li><li>Evaluate procurement tools and software platforms suitable for managing IT and travel spend; make recommendations based on scalability, integration, and usability.</li><li>Stakeholder Engagement:</li><li>Collaborate with finance, IT, and operations teams to align procurement strategies with business objectives and ensure organizational buy-in.</li><li>Vendor Management:</li><li>Support the identification, negotiation, and onboarding of vendors. Ensure supplier performance standards are clear and trackable.</li></ul><p><br></p>